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Noltes Auto Repair
254 Commonwealth Dr, Carol Stream, IL 60188, United States
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Ch
Review №1

Good experience! Very professional and no upsell. Addressed my concerns and fixed the issues in a timely manner. Have schedule to have one of my other vehicles looked at by them.

La
Review №2

Great service. They have actual mechanics not just part changers. Honest and fair prices, unlike the dealerships.

Ke
Review №3

Definitely recommend. Found the problem and fixed it. Honest and good prices.

An
Review №4

My older Subaru and I moved to the area in October and lets just say my little old lady has started to show her age. My partner and I are pretty handy so we generally handle our car repairs and havent needed a mechanic until now.That being said, my car started having a mysterious coolant issue that my partner and I were unable to troubleshoot any further. He couldnt recommend any mechanics in the area, having always done his own work, so I got started researching via online reviews. I called about 10 shops, some of whom referred me to a Subaru dealership, others wouldnt even listen to the symptoms we had detected and diagnostics we had tried wanting to charge about $130/hour just to start looking at the car, still others were gruff and impersonal and half listened.When I called Noltes Auto Repair Mark was very personable, patiently listened to my story, outlined next steps so that I could know as much about the process as possible, and gave ballpark estimates for every step of the process. He listened, didnt scoff at our amateur mechanic activity, was patient, and made me feel pretty darned comfortable.I dropped my car off for diagnostic work in the morning and received a call back around lunchtime. One of two diagnostic tests was performed, a problem discovered, the issue repaired, and Mark indicated that right now we will have to see if that takes care of the issue. He said we wouldnt move onto the next diagnostic test unless there was a reason. Imagine that, a mechanic NOT trying to tack on extra tests, repairs, etc.!Hopefully what theyve done has fixed the issue so I cant report back about quality of work so far. Even if it doesnt, the issue is known to be complicated so I cant fault them.Overall, extremely pleased with this mechanic and I will definitely return.

Jo
Review №5

Not wearing a mask, pushy man at front desk. Quoted $1300 more than actual cost of repair and label from other autoshops. Things on read out were not even actually wrong

Am
Review №6

Look no further than Nolte’s! Mark and his team are incredibly professional, trustworthy and affordable. I can’t recommend Nolte’s enough!

Ch
Review №7

Great service and honest advice. We will be returning for all of our auto service needs.

Ri
Review №8

I use Noltes Auto Repair for years and I can only say the best of thiscompany. Don Nolte sold his business to Mark and Mark walks in his footsteps. Excellent work on my car and the price is right.Keep up the good work. Also a thank you to Tom. He is the best.

L
Review №9

I came to Nolte’s based off the amazing reviews and they are all 100% correct in every way. The customer service was superb. Mark kept me in the loop all throughout the day. I never had to call them myself to get an update, a minor detail that goes a LONG way. He also explained every detail of the work done to my vehicle along with letting me know certain maintenance fixes weren’t needed just yet like the dealership insisted. The work done was perfect and I couldn’t be more pleased. I love this place! I only wish I found them sooner!

Gr
Review №10

I have been using Noltes for years and now my adult kids are too. We have always found them to be honest and knowledgeable which is important to a family that is driving all around the country in cars with over 100K. My recent visits under the leadership of Mark is consistent with my experience in the past.

J
Review №11

This first time customer will certainly be a return customer. Had to find a new, trusted mechanic after 30+ years. Noltes was recommended to me by several family members and had a great BBB rating. Was very pleased with my first experience and found Mark to be extremely helpful. Though behind the scenes, I know the mechanic(s) who did the work did a good job just from the feel of my car when they were done. Was confident enough to go on a 3000+ mile road trip later that week.Thank you Noltes Auto Repair!

Ti
Review №12

Great Work! Great Service!

De
Review №13

These are the only folks I will forever hire to clean my carpet. They make my old carpet look like new. They do restore matted, stained and dirty carpet to be like new state. Good prices too!

We
Review №14

Awesome mechanics quality work reasonable prices great great shop

Je
Review №15

Over the past several months I have brought three of my cars and my mothers car in for service at Noltes. Each and every time we have received excellent service at pretty reasonable prices. I feel that Mark is honest in his assessment of the work required and he is a pleasure to deal with.

JC
Review №16

My wife and I have brought our cars there for the last 3 years. For prompt, honest to goodness, professional auto repair and stellar customer service, bring your vehicle here to Mark, his wife and co. They only do top-of-the line work, but are also a really great group of people.My wife appreciated that Mark spoke to her like a person and not condescendingly so, as other repair people have in the past. She refers all of her female friends here.

bi
Review №17

I tried these guys about 5 years ago after 2 other shops tried ripping me off for work that didnt need to be done. Ive had nothing but good experiences with Noltes and wont go anywhere else now. They break down what has to be done now and what can wait until later. Not pushy, no up-sale, no BS, and they are always polite and professional.

py
Review №18

Honest, fair, and does great work.

Ha
Review №19

Took my car here for an oil change and I had some questions about my new (used) car. Mark was extremely helpful and took time to look at different things and explain what was important to fix now and what could wait. Very clean place to sit and wait, also. I’ll take my car here from now on!

Ve
Review №20

I have used Noltes Ill bet for over 30 years and it is the only place I have ever recommended to friends or people asking me who is good and who I can trust. My career was education, teaching Driver Education and Coaching. I Wanted someone I could TRUST, that was honest, and wanted to solve my problems as if they were his. You get a friendly courtesy service at a very fair price

Ch
Review №21

Ive been taking my cars to Noltes for 10 years. I only buy used cars, so a competent, honest, and fairly priced mechanic is a necessity for me. I have my routine maintenance done at Noltes,and on the receipt, they keep you informed of upcoming preventative maintenance, and of any parts that may need attention in the future. They dont quote you a low price, to get you to commit to a repair, so they can hit you with an expensive surprise later. But if you are a regular customer, you wont be surprised by major breakdowns, because they will have alerted you far in advance, that a part is starting to fail. I find this very helpful, because it allows you to plan for the cost, and make arrangements for alternate transportation while the repair is being done.Its a family business, and everyone on the staff is very friendly and courteous. They go out of their way to accommodate their customers. I am very happy with the service they provide. They have never let me down or disappointed me. I have recommended Noltes to friends and family, and each one thanked me for the recommendation.

Ri
Review №22

Been taking my cars to Don for the past 25 years. We have two vehicles over 14 years old each and both are running great. Nice not to have a car payment. The key here is that I trust Don and he has not only been informative, but also completely honest with me, even to the point of telling me on several occasions not to do a repair yet because it was not necessary. I really appreciate that kind of honesty. They do great work and I would not even consider going anywhere else.

Da
Review №23

Owner is the best very knowledgeable and helpful better than any other autoshops around

St
Review №24

They did a very good job working on my BMW. Friendly courteous staff. Highly recommended and theyve earned a customer for life!

Bo
Review №25

Noltes Auto Repair is great! They have been taking care of my cars for about 10 years and Ive never had a problem or been disappointed. They are friendly, helpful, efficient, and they know their stuff. The office is clean and welcoming. I highly recommend them!

St
Review №26

I took three company cars to Noltes. All of the vehicles get rough use by the employees driving them. The repairs needed were beyond normal maintenance and all of the work done was exceptional. When I got the vehicles back they all ran and handled like new. This is the only location to trust your vehicles too. This is especially true for business and fleet owners. In addition the cost of the repairs was very reasonable in comparison to estimates received from other shops.

AR
Review №27

After we picked up our car we noticed that the steering wheel wasnt leveled, things were taken out from cubby and left. Nothing works well. When Dan was there we were always satisfied

Am
Review №28

A++ service, polite and honest. Got the work I needed done fast with fair prices. Will return for further services if ever needed.

Gr
Review №29

Nolte’s did a 75k inspection on my Subaru Outback. They were incredibly professional, only fixed what was necessary and were reasonable as well. Excellent shop that has earned my trust and repeat business.

Vi
Review №30

The folks at Noltes Auto Repair are always professional and fair. They go out of their way to connect with their customers, calling frequently with updates, if needed, and offering rides home when necessary.I have always felt their prices to be reasonable and am always grateful when they are able to fix our car to keep it in good, reliable running order! (Marlene McBride)

Mi
Review №31

I typically have a machanic that does my work at my house. Very reasonable. But my personal machanic was booked for 3 weeks straght so i decided to bring my car to mark. Wow . he is the best . he told me what i did and didnt need to do to my car. Didnt presure anything at all. I had a bad wheel bearing and he fixed it in a few hours . rides super smooth now. Ive been around the block a couple times with bad machanic shops. This is def not one of them. Best shop around no joke. Mark is very smart.

Mi
Review №32

Ive gone to Nolte for evaluations and found a very honest evaluation and very reasonable or no fee depending on the results. Work done was completed as promised and the courtesy and consideration was what I can recommend to any one. Great to have someone to trust for my car maintenance.

Hu
Review №33

Had my 204 BMW M3 leaking coolant. I was able to make an appointment the next day at a convenient time. Took my car in expecting the worst, turned out to be a loose hose clamp. All of the personnel was friendly and polite. Service was quick and very reasonably priced. Will definitely take my car in for anything else I need.

Da
Review №34

My experience as a regular consumer with Noltes Auto Repair over the previous seven years has been nothing short of exemplary. Efficient, diligent, and forthcoming, Mr. Nolte and his terrific staff embody the finest qualities of professionalism. The quality of their work is always of the highest caliber, as is their devotion to fair and honest pricing. Whether seeking automotive service, estimates or opinions regarding potential automotive purchases, one can be certain that Noltes Auto Repair offers expert quality in all departments.

Ca
Review №35

They did a very good job working on my BMW. Friendly courteous staff. Highly recommended and theyve earned a customer for life!

Br
Review №36

The staff here are all very friendly and helpful. Service is excellent and turnaround times are very reasonable. No pressure of any kind when discussing the needs of our vehicles. Weve been bringing our cars here for the last several years and will continue to do so.

Mo
Review №37

Great customer service! They were honest and told me what was worth fixing and what I could go without fixing, due to my car being 10+ years old. Extremely happy with the repairs and the customer service. Will be taking all future cars here.

Jo
Review №38

As a walk-in I needed alternator n belt replaced. Not only did they get me in-out, I got best deal around. No hassle /hustle like some joints. Polite and professional crew.

De
Review №39

The personal are friendly & helpful. There work so far has been excellent.

To
Review №40

This shop is great! Honest and trustworthy, i have used other repair shops in the past, Eds repair suggestions always make me feel comfortable he has my best interest before all others. Highly recommend!

Jo
Review №41

Don and the team were great to work with. Their prices are very fair and they worked really fast. I highly recommend this auto shop.

Re
Review №42

After dealing with shops (not going to name them here) that always would try and recommend services that would make the bill almost double of the initial estimate, I gave up on finding a shop that can be honest and fair in pricing. My search is now over because I have found a shop finally! Noltes auto repair came highly recommended to me from a family friend. I decided to take my car there for some major work that I needed done. Not only did they take care of my car problem, but they did it at a fair price. Only what needed to be repaired was repaired and or replaced. Honesty and being fair goes a long way with me. If you need some repairs done to your car, do yourself a favor and take it here you will never go anywhere else. Thanks guys my car is running great!

To
Review №43

I have been going to Don Nolte since 1989. He is fair, honest, and a real pleasure with whom to work. In the one case, over 24 years, where there was a problem, Don took taken care of it. Without a struggle, without a fight. He keeps a clean shop, runs a tight ship and always has a smile on his face. Ive owned Ford, Toyota, Infinity, Dodge, Mercury, makes and Dons never had a problem working on any of them.For many years, I would call, drop the keys in the slot, and leave the car and pick it up the next night or later in the week, picking it long after he closed. Ive never had a problem in the all the years of doing that.I drive long distances with the family, and I tell Don so that he knows how I use my vehicles and the type of driving I do. He takes that into consideration as we maintenance or tire options.Finally, Don has kept me from making a bad vehicle purchase or two. I call him when Im buying a (used) vehicle and discuss his experience as a mechanic with the vehicle in question. Im sure glad I did.Thanks Don!

Mi
Review №44

I have been taking my cars to Noltes for years and have never been disappointed. the mechanics are very knowledgeable and professional and the owner, Don Nolte, personally attends to customers. You wont find a more honest and reliable auto repair shop anywhere. If you want your car fixed right, bring it to Noltes.

an
Review №45

Always treated with respect and courtesy. Value their honesty and their fair pricing

Do
Review №46

I can always trust these guys with my car to do a great job. Their service is always to notch and prices are wonderful!.

Aa
Review №47

I have been going to Noltes Auto for years and I have had nothing but pleasant experiences. The staff is very friendly and professional. Noltes Auto does top quality repairs in top quality time!

Ph
Review №48

Replaced idle module on truck. They diagnosed and replaced within a day. Nice people great service.

Vi
Review №49

Last year I was new to the area and needed a mechanic I could trust--I consider myself lucky to have started here. Consistently great, honest service at a reasonable price.

St
Review №50

Quality work. Trustworthy owners.

me
Review №51

Nice employees

Ro
Review №52

Great experience. Mark explained things to me in a way I can understand, and tried to help me make the best decision for my situation. Thanks!

Me
Review №53

Great service. Mark is always helpful.

Ch
Review №54

I went to Notles with two different vehicles for an use car check up. They were very helpful and explained what they found in an easy to understand language. Also they helped out by giving there advice if the repairs were worth fixing. They really care about helping out the customer and going above and beyond.

Ry
Review №55

Great group of guys from top to bottom. Family business and it shows, they are an honest group to work with, I highly recommend!!

St
Review №56

Very friendly and professional. They take pride in their work and I have definitely found my go to mechanics.

Be
Review №57

Very professional and honest. Thorough work, no pressure and fair prices. I bring my car there for all issues that pop up.

Ji
Review №58

Excellent service, trustworthy people. Highly recommend!

Ji
Review №59

Don and crew are always able to make the correct diagnosis and repair. Whenever they work on my vehicles, I know the job is being done properly.

Ka
Review №60

Honest, transparent people who have fantastic customer service and do great work!

St
Review №61

Weve been going to Noltes for several years. They go out of their way and are always so patient in answering questions. Great service and very trustworthy/honest.

Jo
Review №62

This is a top notch auto repair business. If you are tired of going to your local dealer, this is a great alternative.

Ti
Review №63

I have been going to Noltes for a least 20 years. Don has a top notch place always honest. Ed goes way beyond helping you out also. Hes always very informative on what they did to your car or truck he even took pictures to show me how bad things were. Plus Im in the market for a used truck and he helped me so much on things i need to keep an eye on. Thank you Noltes your the best. Tim Doncoes

Da
Review №64

Don and Ed are great ! Good analysis and follow up on the service issue for my car.

Ni
Review №65

After having several other Repair persons look at my 2002 Ford Windstar, Nolte Auto repair evaluated the NEEDS I had, gave me the price and time to complete at better prices and completion time than any others... and following the repairs being completed, my car runs like NEW and it isnt... Thanks Nolte... you are going to be our New Auto Repair choice from now on and I have already told many of my friends and family about you...

No
Review №66

At the recommendation of my neighbor, I started going to Noltes on 7-30-13. I have been pleased with them and feel I have finally found the auto repair place I have been looking for.

Sk
Review №67

We are repeat customers - very happy with past services - great shop to do business with!

Ro
Review №68

I can always trust Noltes to do a great job. Their service is always outstanding.

Sa
Review №69

The best services

Ti
Review №70

Honest people and good communication with no pressure - highly recommend

Ch
Review №71

They were professional and on time, great place to have my care repaired

Di
Review №72

Great work & they dont recommend services you dont need

Di
Review №73

Great Service with a Knowledgeable and Professional staff. Ill be back

Cr
Review №74

We love Noltes!

Ti
Review №75

Superior in the automotive service sector!

Ro
Review №76

Very friendly and professional. Will return for further services if ever needed.

Da
Review №77

Ive trusted Don and his staff with every vehicle Ive owned over the last twenty years. I know Ill get an honest and fair assessment of what is, and what isnt needed.

Information
20 Photos
77 Comments
4.9 Rating
  • Address:254 Commonwealth Dr, Carol Stream, IL 60188, United States
  • Site:http://www.noltesautorepair.com/
  • Phone:+1 630-653-4940
Categories
  • Auto electrical service
  • Auto repair shop
  • Car service
  • Wheel alignment service
Working hours
  • Monday:8am–5:30pm
  • Tuesday:8am–5:30pm
  • Wednesday:8am–5:30pm
  • Thursday:8am–5:30pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5:30pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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