These guys do such a good job. Been going here for years!

On Wednesday, October 8, 2014, I dropped off three items to be dry cleaned--a pink blazer, a pair of designer jeans, and an embellished sweater. I am extremely unhappy with how one of my items turned out and with the overall service I have received from Threads.I used Threads about five years ago when I worked in San Marcos, but I decided to go elsewhere due to the difficulty I had communicating with the owner and slight damage to a handmade jacket, which I chose not to pursue at the time as the jacket was still wearable.I recently started working across the street and decided to give Threads another chance. The owner had some difficulty updating my information in his system, which was frustrating, but I thought we were able to fix it in the end.When I arrived to pick up my items on Thursday, October 16, 2014, I was told that my items had been delivered even though I had not requested this service or given a current address. Fortunately, during the 10 minutes that I was discussing the situation with an employee, someone else was able to find my clothes.Today, I put on my pink blazer and immediately noticed that it had shrunk. Two weeks ago it fit beautifully. Now it is unwearable. I paid approximately $150 for the blazer in April 2014 at Banana Republic. It is in excellent condition aside from the shrinkage.I asked the owner to reimburse me for the blazer in the amount for $112.50, which I believe is the fair replacement value as I have owned the item for several months. The owner refused to do anything about the damage, saying instead that Its always the first-time customers like you who complain about damage. (I think hes insinuating that me and other first-time customers are making up these claims. I would argue that they mess up clothes so often they probably have a lot of people who dont come back.)I would steer clear of this dry cleaner.

Love the place and prices. The really do a great job

Same day fluff and fold. Drop by 10am pick up after 4p.