I had my 2017 Ford Explorer serviced at Carlsbad Ford , I was told how long it would take and at that time I decided to wait for my car .They keep me informed on what they were doing to my Explorer. and how much longer it would take.Great service, I am looking forward to taking my Explorer back.Deanna

Both times I was invited I was pushed off on another person. I explained in the first place my situation so I could have saved us both time if they would be up front and honest before I made the 2+ hour trip both times. I wont make that mistake anymore.

I came in to Carlsbad Ford to purchase an f150. Aaron Ruiz helped me purchase. He was very helpful and the process was really quick. I would Definitely recommend Carlsbad Ford.

We are from out of town.Camping nearby.Our check engine light came on. Called the dealership and was able to have an appointment the very next day.Ruben , the service manager, was amazing. So nice. He explained everything to us.Beto was the genius who fixed our truck. He took us back and explained everything that we needed.I hope Ruben enjoys the falls with his kids, and Beth enjoys his week back home.We thank you do very much

So backed up they couldnt look at my truck for 3 weeks. I broke down on the way home

The no sales commission zone. Haha like the salesman is on our side. This place has been unable to produce a straight deal with multiple tries. They offer ridiculous terms after saying and sending misleading messages. (full book value for your trade then come in 5k+ lower.) This last trip, We have no F-350s on the lot and we arent sure we can get one, but we would like to work with you. You dont have what I want, lie about the trade value, and then you want to run my credit for a vehicle of your choosing? hah yeah that will work. Just skip the vaseline.

Jorge was fantastic! He trusted the already great start of my experience at Carlsbad Ford with Brandon (Triple B) and he wasnt wrong. Everyone at this dealer blew my mind with their friendliness. Made for a fantastic buying experience. Even better was my 16 year old was able to go through the whole experience with me and was treated with as much respect as I was! As a single parent, that means a lot to me. Thank you Brandon, Jorge, and the team at Carlsbad Ford!

Awsome emoyees

Just got my new Ford Fiesta home. Super happy with the car, but most of all with my salesmen David. He made it happen!Stand up guy, I told him what I was looking for, my budget and he made it happen. I highly recommend that if your looking for a vehicle at Carlsbad Ford, you ask for David, he will take good care of you.5 stars to Carlsbad Ford. It was a great experience.THE SILVAS 😁

Nice cars to choose from with great customer service !

Our family was in Carlsbad for Spring Break. We began to notice, on the drive to NM, that the van was shaking a lot. It got to the point we felt it was unsafe to continue to drive it. The service rep knew my family had no where to go, as we were passing through, and quickly found a tech to determine the cause. They did not have the tire we needed but knew the one we were using could burst at any time. So instead of us having to delay the next leg of our vacation by a day, they referred us to another tire dealer (a competitor) so we could get the tire we needed and installed on the same day. Great customer service and I am still proud to be a Ford owner.

Had my vehicle towed here for repair. When i called to check on it two weeks later, they said they didnt know where it was. It sat in the same spot it was dropped off,, for 2 weeks! Called multiple time and they said they would look for it, they never called me back. Service reps didnt seem to give a flip. Wont be sending my truck back here EVER. Will be telling all the other people I work with to avoid this place

I wanted to stay I had a wonderful experience at Ford Town in Carlsbad New Mexico. David Perezhelped me tremendously.He helped me with all my concerns and gave me the very best advice.And I feel like that Ford Town is very fortunate to have David on their team.When I left Ford Town that evening I felt happy and secure with my purchase David will always be recommended by me, Thank you Mary RicketsonSent from my iPhone

Our experience at Carlsbad ford has been the absolute worst.I don’t expect much from car dealerships as they are snakes.I do expect respect and for them to at least pick up a phone when you buy a brand new 2018 f350 for $63,000....That to me is not a little chunk of change.My fiancé went into the dealership on a Thursday and started looking around and asking questions.He never once told them to run his credit and yet they still did it.So the next day which was a Friday we went in after work because we had seen they ran his credit without permission.So we then proceeded to say since you ran it what deal can you get us for the vehicle.They told us we can’t tell you until we run the information to the bank to see the interest rate.But all you have to do is say yes and I’ll get right on it.So he did and we got information he said we will send someone to pick it up from the other dealership which was 8 hrs away and it will be here by Tuesday.The reason for it being Tuesday was because they told us the man that they pay to get it would leave on Monday on normal business hours to get it then be back.We came in on a Monday to sign and pay 10,000 down for the vehicle and was told it will be here.The following day we call and call nobody picks up nobody knows where the vehicle is.We get ahold of someone and they tell us the vehicle is on a transport truck which it wasn’t suppose to be and they kept lying saying someone was physically driving our vehicle they even figured into the paperwork approximately how many miles would be on it by the time it got there.So we again went into the dealership to see what was going on and the front desk guy tells us I have been trying to call the guy he won’t pick up and we have no idea where he is.He basically played it like someone was driving it even though he knew the truth just to pacify us.Instead of telling us what really happened he just buried himself more and more.Not Only was our vehicle 4 almost 5 days later than what we were told but they also ran the vehicle through what we think was their car wash which is not meant for our vehicle and scratched our brand new vehicle.I felt incredibly bad for our saleswoman as she was a complete sweetheart and this was one of her first vehicles she had sold and all the other people completely trashed her sale.Mrs.Monica is absolutely amazing but for the rest of the department I had never seen such poor behavior.If you are looking for a vehicle don’t waste your time or stress over this dealership because they will not give you a good experience.

I bought a 2021 Bronco Sport. I am very happy with my decision and Guye Yturradle (salesman) made it that much easier. Guye was very professional and listened to my questions. He worked with to get me to a comfortable payment. Guye knows his business and I would refer him to anyone. Keep up the good work. I look forward to be a Ford customer. Thanks again, Russ Smith

Great place to get your truck serviced

Our salesman, Cord, was awesome! Helpful, knowledgeable and no pressure. We visited multiple times before we decided what we wanted and they were eager to help every time. Some other dealerships we visited would not even greet us. If you’re thinking about buying a Ford, go see Cord!

They had an Economic Stimulus event. I spent a week talking to them. Gave my info and my situation to them. Spoke to them over messenger on Facebook. Screen shots of the messages show, them GUARANTEE MY APPROVAL AND ZERO DOWN. Literally was told to just show up and I’ll drive away in a brand new truck. I drove three hours there, to be told I would need to put 3-5 thousand down. Pay extra close to their advertising, they never list all the requirements and will tell you what you want to hear. They false advertise. I sent them a FB message after I left expressing my displeasure, on a private message and they have now blocked me from their Facebook account. Since they can’t own up to the agreement we had in writing, the proof is overwhelming, I’m going to pursue legal action against them. DONT DO BUSINESS HERE

I bought my first car from here a little less than a month ago. I drove four hours to get the car looked at it it seemed fine. I went back a few days later and purchased then realized the key fob was broke, AC wasn’t working, and the mirror was broken. Finally get the AC fixed an hour into the drive back home. I then get off the highway once I’m home and the brakes are squeaking and car is shaking. Contacted Carlsbad Ford they said they’d help me if I could get the Ford in my town to say exactly what’s wrong with it so I got them the paper after a month of calling anybody and everybody I could talk to there the gentleman who told me they would fix it if I got that paper said sorry we aren’t fixing anything that it’s my fault I didn’t drive it longer than the hour test drive I took. After wasted a whole month calling. When all these issues should have been inspected. I’m very upset with them and don’t appreciate them ignoring my calls for over a month instead of just saying we aren’t going to fix our mistakes. DON’T BUY A CAR FROM THEM! THEY DON’T WANT TO TAKE CARE OF YOU. THEY CAN’T EVEN ANSWER THE PHONES WHEN YOU CALL!!!

Excellent services

Great service department. Amy North was awesome. To the ownet. Have you thought of adding personnel for a night shift to do oil changes and minor repairs to minimize the congestion in the parking lot.

Every time I’ve had to deal with the service department they have been uninterested in helping effectively, and not given me calls back in any sort of timely manner, instead of scheduling appointments they suggest walking in and then having to wait around for when they have time to squeeze you in on their schedule.I had an insurance claim I was trying to work them with and they “took pictures” of the wrong side of my car delaying my insurance claim process and then when I contacted them no one had any clue about the claim or the process and the representatives were hard to get ahold of for assistance.Would not recommend.They replaced a tire pressure sensor gauge and it’s still not working.

Great customer service. Service department was very helpful and professional.

Unable to make a key properly. I know an El Salvadorian immigrant in Houston who could teach these so-called americans how to make a good key with no excuses

Fantastic service... I personally havnt been a fan of ford in awhile because of issues. They hit the major one for me, they tend to not care about the fact that we are people. These guys are different, they treated us with respect and were nothing but nice. If you go to buy a car or truck here I recommend (Eric Christian) he will definitely get you in what suites the need.Thanks Eric

I recently purchased a Ford Fiesta ST 2019 from Carlsbad Ford who gave me what I think was a deal I couldnt walk away from. I love my new Fiesta ST and love the experience I had buying the vehicle. The staff was so loving and welcoming that I almost forgot I was at a dealership at that time. I also had my first complimentary oil change with the Carlsbad Ford Quick Lane department. I was in and out and had all my fluids checked serviced and even my inspection sheet. I now love my dealership as much as I do my car because I know when I need service or a new car Carlsbad Ford will go out of their way to get me exactly what Im looking for. Thank you all for your hard work and great customer service.

Horrible service! We bought our Ford expedition here. AC wasnt working properly, so we took it in. They tried charging us 2 grand for a new air compressor. Decided to take it to another mechanic.. IT WAS THE CABIN FILTER! 60 dollar fix! Ridiculous!

I had a truck towed in to the dealership almost a month ago. I have called 7 times and have either got an answering machine (blew me away) or I get transferred to the supposed appropriate person, but that goes to voicemail. I have left 3 different persons a callback number and still no response. I guess Im going to have to take a trip to the dealership to see if it actually exists.

The Seller worked with us gave us high hopes

Ruben was very professional and knowledgeable. Great example of what a customer service should be at any Service Dept. His technician Sergio was great as well. My vehicle was diagnosed in a timely manner, the technician knew what parts needed to be ordered and my vehicle was ready to go. I will have to bring my vehicle back to get parts installed but it was expected since the vehicle is so new. Thank you guys.

Everybody is so friendly, especially mr Carlos Navarro, awesome guy, look for him when you visit.

Service department is hands down the best in town. 10/10 will go there again.

This company has been servicing my Ford Fusion for many years. They work very hard to give quick service, and they always get the job done right. It is well-managed, and they really strive for complete customer satisfaction. So far, theyve always hit the mark with me.

Very respectful and take care of customers I would recommend all my friends and family to go there Simon was my car sales man. Had a pleasant experience and would go back to buy my next car or truck

This was the best car buy experience I have ever had. I will definitely go back.

Absolutely the worst service department ever! Bunch of thieves! They will also run the hell out of you truck and try to charge you for the damage they caused.Tried to complain to management, but not one of them would return a call.

My wife and i were immediately greeted with a good morning and a genuine smile. We waited only briefly and the auto shop was courteous and professional and did the oil change and due service check. Upon completion and during our brief wait we had the pleasure of bantering and overall absolutely enjoying fun and lighthearted conversation with the very professional and overall best employee we have encountered at carlsbad ford . Mike is what customer service is about and we thank him for reminding us that we can overlook soo many little issues with a great customer service experience.

DO NOT TAKE YOUR VEHICLE THERE FOR SERVICE! Took our Ford truck to get the AC fixed. They said we needed to replace the pcm the cost was $2,000 bucks and they said it would fix the problem.(the truck sat there for 7 days) $2,000 dollars later we left the dealership only to realize the AC still didnt work. Took it right back only for them to tell us our 2003 F250 was a piece of junk and the only way to fix it would be to dish out another $2,000 dollars! We did not have them do the work on something that should have been fixed in the first place! When we got home we opened the hood only to find they cracked the new front grill on the truck. Then walked around back and found a cracked tail light and pushed out tailgate. They are a bunch of rip offs. I feel sorry for anyone who has had the misfortune of dealing with these people!!!

The Roswell Ford service department was really great to work with.They took my truck and ordered parts the same day.Other dealerships could not schedule my truck for several weeks?They have gave me two updates during the week to let me know how the repair process was going ( Great Communications ).I would recommend this dealerships service department for anyone wanting to get their vehicle serviced or repaired.ThanksReese Deville

Oil change service is always excellent. They serve fleet accounts and have a really early start time. Theyre open on Saturdays too.

The service we received from Carlsbad Ford Lincoln was exceptional. The staff was polite and helpful. My salesperson Brandon treated us like family. This place really took the time to make sure we were satisfied. I highly recommend Carlsbad Ford Lincoln.

Got me into a vehicle with little to no hassle. S/O to Cord Connell.

Great courteous service. I highly recommend Carlsbad ford for your next vehicle

I recently had occasion to deal with both their Parts & Service Departments. I was pleasantly surprised at the courteous, efficient service I received. We are full time RVers so I have visited a number of Ford Dealerships in getting my truck serviced. This one by far was the best experience and the nicest people.

Service manager was reluctant to get my vehicle in at first due to them being busy but then fit me in for an oil change as well as a recall that was showing on it. They were quick and thorough and then wiped down the interior and door handles with sanitizer when I picked it up!

It was a great experience.carlos the salesmen was really polite.and professional at what he does. I really love my f-150 its my dream truck and hope to have untell I leave this heavenly earth.thank again Lupe calderon

Great service

I have to say that when I walked onto the lot yesterday, I did not expect much. I had been in a couple of times since moving to Carlsbad 3 years ago. Both times, the staff had zero interest in selling us anything, even though we were ready to purchase. In those cases, we ended up buying elsewhere.Recently, we had been looking for another vehicle, and noticed that they had one in our price range like we were interested in. Walked up to the dealership, and there were a couple of salesmen sitting outside on a break. DJ (Donel) was very friendly, laid back, and not pushy at all. He showed us the vehicle, let us take it on a test drive, etc. We decided it was what we wanted, so we ran the numbers and came to an agreement.There had been a warning light come on in the car when we drove it. The guys in the shop could not get it fixed, and the manager was concerned about selling us the car with a problem. He and DJ noticed that one with less miles had just come in, but was still being checked in. They got it and pulled it around, and it was even better shape with about 1/4 of the miles on it we were looking at initially. They were able to sell it to us for about the same price! Very pleased with the dealership. They treated us well, and there was no pressure. Good job, Carlsbad Ford.

THESE GUYS ARE GREAT!I took my car in with some problemsNot only the service manager ,GLENN BAILEY... But 5 different technicians checked it out as well!They are very thorough, knowledgeable, and friendly.THE MEN AT FORD TOWN IN THE SERVICE DEPARTMENT WENT ABOVE AND BEYOND WHATS EXPECTED!I RECOMMEND FORD TOWN TO ANYONE LOOKING FOR TOPNOTCH RESULTS!

Im sad to say that eventhough i had a good experience with the work done to my truck. it aggravates me to say that during the time my truck was in the shop i came by to get tools out of it. i found the truck was unlocked and un attended. i told the service tech to make sure it is looked if they were going to leave it out in the open. when i picked my truck up i started loading tools back in it and found someone had got into it and stole multiple items out of it. since this has happened i have made SEVERAL calls but only got one manager and he passed me off to the guy i havent been able to co tact. THANKS FOR NOTHING. the one manager i talked to said they have been having vandalism and break ins regularly. all i know is if you brought me your car and items were stolen from it. I would make it my number 1 priority to get right with you. extremely disappointed in the way this has been blown off by the service department.

Great service id rate service a 5 star at Carlsbad ford

I go there for the maintenance part. The people are very friendly, and help you with what you need. I give those guys and gals a 5 star. I havent bought a car there so I cant rate that part. Thats why Im giving them a four star.

Bought a 2017 transit. Still waiting on the check list I was promised 13 days ago. Also was told the hole under my drivers seat was a vent. Its a vent alright, minus the A/C or heater outlet. As it sits just a hole in the carpet catching excess junk.

Great place and extraordinary service

ABSOLUTE WORST. my sister bought her first car here. They changed the paperwork while she was signing, and completely over charged her for a car that won’t even go in gear. DO NOT BUY HERE THEY ARE NOT TRUSTWORTHY

30 percent restocking fee on a part that was never opened and was previously in stock. 30% on a 2000$ part which was also grossly marked up due to being an oilfield area. As well as a salesperson who made a sale to my 20yr old gf who had bought her first truck from them after working a year in the oilfield the worst deal Ive ever seen. Took advantage of a young woman who worked very hard for the money she had. 8000 down. She was told the purchase price was 18k....When I looked at her paperwork she paid 22k for a 10 year old f150. Read your paperwork and understand it when buying with this dealer. They are crooks! They took her down payment stuck it in this pocket and gave her a loan for the whole purchase price and just worked the numbers on the contract.

Not sure which occasion of service to the Jeep you are asking about however, all episodes were good experiences. The lady in parts/service was exceptionally helpful, cheerful and fun to interact with. The service that was done was much quicker than anticipated and has been functioning well since the repairs were completed.I would like to make sure the ladies in service/parts are made aware of how great they were and what a wonderful experience they made my spending money out to be. :-)Mike

Carlsbad Ford has been very professional and courteous. They have always worked with us while buying a new vehicle or having service done. I recommend them to anyone looking for a fair and upfront deal.

Excellent experience, they definitely make the car buying process very easy and pleasant, our sales man David Perez really knows the meaning of outstanding customer service and he delivers.

These folks did a great job with helping me get into the vehicle that I wanted. The sales(James Perez) and others did great, as well as the finance department. My only qualm was with follow up regarding the transfer of plates from old to new. They were supposed to call back regarding the issue (Texas v. New Mexico) but did not. Would have been 4 stars otherwise.

Got oil change and the tech was very nice ,funny and helpful.highly recommend them.thank you Carlsbad ford.

Great Team to work with Especially David Perez!! He will get you into what you need.

This was my first experience in dealing with the Carlsbad Ford dealership in any way. I took my truck in to them in regards to a recall notice & an oil service change. The service manager Ruben was very nice and very efficient. What I thought was going to be half a day for the recall and service ended up only taking approximately 2 hours. Thank you for the great service on my 2018 Ford F-150.

The dealership really came through clutch. We had a lot of negative equity and need to trade in. They offered a fair trade in value and helped us get into a new reliable vehicle and we are very pleased that they also got us affordable payments on top of all that. They worked very hard to make the impossible happen. Thank you Carlsbad Ford.

Even though I was on time, I ended up having to wait an hour to have my vehicle serviced. Once they took my vehicle I was out in 45 minutes. Overall it was a pleasant wait.

Excellent service, prompt and courteous sales staff extremely knowledgeable about the inventory available. Found me what I wanted, gave me GREAT deal with end of year discounts and very fair price for my trade in. Highly recommend!!!

I wouldnt even give them 1 star, but had too! Our salesman was GREAT! But as soon as the purchase was done, you CANNOT get ANYONE to answer your calls!!! I even emailed the owner, and surprise, no response!!All we wanted was the money back for the maintenance package that we decided we didnt want!

Great service did not have a great experience the first time around but Colton Ford at Ford Lincoln in Carlsbad changed that by getting me into a vehicle I love. Even set up my appt to get my windows tinted at no extra cost.

They had a credit forgiveness sales even going on, spent 2 1/2 hours there yesterday. Test drove a used truck, only to be told I would need a co signer or 50% of the total price for a down payment. Waste of time. They shouldnt advertise they work with all credit types and do event like that if they’re not gonna follow thru with it.

About 2 years ago I had such a wonderful experience buying a vehicle from Northside Ford (SATX) and it was all thanks to Ramiro. Fast forward the 2 years and my fiancé was in the market for a new truck so we decided to contact Ramiro once again but he moved to Carlsbad NM BUT he was still working for Ford (thankfully). His customer service has always been spectacular so we decided to just go ahead and drive the 7 hours just to make the purchase of the vehicle with Ramiro. When I tell you that I have NEVER EVER received better customer service I mean it. He went above and BEYOND to make sure my fiancé got exactly what he wanted but also Ramiro made sure that everything went smoothly. When we arrived at the dealership all of the paperwork was already ready and all we had to do was sign. The week before Ramiro stayed in contact with us making sure that everything was perfect for when we arrived and that the vehicle was exactly what we were looking for. The 7 hour drive was worth it because we received superior customer service. We will DEFINITELY make all of our future vehicle purchases from Ramiro regardless of how far the dealership is from us.

Salesmen lied. I drove 169 miles to pick it up and drive home in a new vehicle. Apon arrival the salesperson had nothing done and the vehicle was the not the wee spoke about and the price for price for the vehicle was twice that of what we agreed upon. Not to mention the payments would be more than I could afford the the salesperson had an attitude of he sold me a vehicle and I was ridiculous needless to say I left without a vehicle and unpleasant visit I would not I would not suggest suggest this dealership to anybody that doesnt live there and have to drive 160 mile home thinking about how miserable it was.

Daniel and his staff are exceptional- love the new work truck

Outstanding service,sales and management makes up the quality now at Carlsbad Lincoln/Ford. Ive bought several Lincoln vehicles from them.especially since the transition to their new ownership and management. Just looking at the amount of vehicles for sale, plus the number of vehicles being serviced daily is impressive ! I highly recommend having your vehicle needs, whether buying or servicing done at Carlsbad Lincoln/Ford right here in Carlsbad !!!

Took my car to be serviced almost a week ago my car is still in the back lot untouched. Really slow service.

A few or more genuine people work there. A little bit of eye candy, and very helpful in making you get approved to buy a vehicle. Not that great at washing purchased vehicles.

I scheduled an oil change for 0600 and they promptly pulled my car in for service. While I waited the nice gentleman offered me a beverage of my choice! When they were finished, he went over everything they had done, removed the paper protector from the floor and said to call him if I had any problems or questions. It was about 0630. Couldnt ask for better.

We took our f350 in for an oil change and checkup after having scheduled an appointment with them. Mike was professional and very helpful letting us know of some issues that needed taken care of . The techs did a wonderful job and we are on the road again.

Horrible customer service after the purchase. Bought a new truck June 11, 2018 and still have not received our copies of the paperwork. I call several times a week and most of the time no one even answers the dealership phone. When I have actually been able to talk to someone they always say they will check into it and call me right back. To this day I have yet to hear from anyone. I live out of state and can not go to dealership to take care of this in person.

Trying to drive around and look at cars is like a amaze and you get stuck everywhere.

Great customer service, the sales associate was awesome .in and out . Started my day great..thanks.

We pulled in and asked for a fiuel filter change, we had what we thought was the correct fuel filter , but they discovered we had the wrong one.They worked us in and took good care of us in a very short time. The employees and supervisors were very nice and helpful.We were from Knoxville, TN and it was nice to find such nice people away from home.

Excellent service. Friendly personnel. Sales people not on commission. Best Ford dealership in Southeast New Mexico.

Took the truck there for a slight clunk sound in the rear when coming to a stop. It was brought to their attention before warranty ran out, but they said there was nothing wrong. Overtime it got worse. Took the truck back to them. They quoted over $3000 to fix it and that it was the rear differential. Had them open the differential and checked the oil while truck was on the lift. It was clean and everything looked fine. Took the truck home after they charged $300 for the time they had it on the lift. Spent 5 minutes on google and found out that Ford changed the type of grease in the slip joint on the drive shaft. Purchased $28 in supplies and fixed it by regreasing the slip joint with the updated grease. They are incompetent. Or if they are competent, they are dishonest.

It was great!!! Sales and all staff were awesome!!

Great customer great sales associate

The sales man was really nice . The only thing I didn’t like ? Was that I bought a 83k truck n they didn’t even wash it . And when I did take it ? Some one decided to smoke marijuana in my truck . I didn’t think that was cool

Quick Lane - Outstanding customer service! Caroline coordinated my service visit with excellence. She is valuable asset of Carlsbad Ford. Well done.

Mike Nickles went above and beyond each time I brought my truck in for service. That is important since I work with, and out of my truck. I will take all of my vehicle service to Carlsbad Ford when I am working in the area!

At this point in time, I am still waiting for a call from the dealership on the repair I have to get done on the Camaro ZL1. I was informed that a check was coming to assist on the repair. The check was to have been mailed out and as of 9/16, I have not seen the check. I am also still waiting on registration and plates. The business administration is to say very disappointing and disorganized. No one seems to take ownership of the customer concern/issue. You constantly get the run around.

Very respectful staff, service department is willing to help with whatever you need

This place was quick clean and very nice people. I would highly recommend this place.

I wouldnt step place in this dealership ever again I called and asked to test drive a Toyota which they had two I might add but once I got there they were determined to sell me on a 2020 Ford explorer not once in the two hours I was there did I get to look at the vehicle I called and asked for. They preach they are non sales commission which may be true but for not being commission they are real pushey and dont listen to you and what you really are looking for if I could give zero stars I would Ill be going to Texas for a vehicle I asked for!!!!!

Its amazing they gave a car away today!!!!! Winner Michelle Munoz won a 2019 ford fiesta

If I could give less than one star I would. 2017 f250 was in the shop for over two weeks for a steele rim and a battery. No communication, no one would answer the phone. When I finally was able to get in touch with someone, they promised the truck by noon and didnt get it until 5 PM

DJ the salesman I had the pleasure of working with should be a trainer. When you go into a dealership anymore you automatically prepare for pushy sales tactics to say the least. DJ was nothing like I expected, and that was a good thing. Once I found what our company was looking for I told him after the initial test drive I was still checking around making sure I wasnt passing up a deal. He never pushed, or tried to tell me someone was looking at it that morning, etc. He simply said he understood, and would be happy if I came back. The way it went the first time I definitely went back after not finding anything else around. The second time was not so pleasant because I did not deal directly with DJ. I got to speak to the General Manager and all I can say is, between DJ and the General Manager that is the way a dealership experience should be. They have my personal business, my companies business, and will have as long as Im running things. Great experience, and I recommend them.

They have had my truck for 5 weeks and still not repaired. Very poor communication with customers. The only one that answers the phone is the receptionist. Would love to get my truck back so i can just sale it.Jim

It was good hope my credit goes good I like the car I text drove

Completely horrible service! Took our truck in (that we JUST BOUGHT and hadnt even had for a month) in for a warranty issue that was supposed to take a week. Three weeks later we still dont have our truck! Do not use this dealership!

The worst service I have ever experienced at any dealership. Would not recommend wasting any time here at this place.Only have 1 diesel tech( in an oilfield area that is booming)Called for two days before actually getting a call back from the website chat line.The main 575# on the website, is not taking calls right now????How does this place stay in business???

Paulette & Kim make a great team. I was able to get the Michelins I wanted and at a good price. The valet service meant I didnt have to sit and wait at the dealership and the complimentary car wash was icing on the cake.