Very helpful and accommodating. Experience was pleasurable and quick.

Yanna is very knowledgeable, profession, and timely. Greatly appreciate her assistance. I would recommend her to family and friends

John and team are very friendly and efficient. John has an easy going and engaging personality which makes folks want to do business with him. His staff responds quickly to whatever question and/or situation you may have. If you are looking for an insurance company with a solid reputation with people you can count on, John and team are your answer. We have used this company for over 20 years for our home, auto, umbrella, identity and life insurance needs.

If you want a professional yet personal insurance agent then John Altenbern is your man! We have been insured through him for over 20 years with our auto, home, umbrella, and life insurance. He always listens closely to all your needs and does his best to accommodate them. You will be in good hands if you choose to insure with John Altenbern!

John and his incredible staff have taken such good care of us and our insurance needs for nearly 20 years. We have our home, auto, and life policies with Farmers and couldnt be happier. They have come through every time weve needed them without fail. John and his team make the entire process completely painless. Recently we moved and needed a new home insurance policy as well as a renters policy (we did a rent back until we were ready to move) and his office handled everything. We really appreciated all of the wonderful service because going through a move is stressful enough! If youre shopping around, do yourself a favor and give this Farmers office some serious consideration. Well never consider going anywhere else.

John’s staffs, Yana and Ann are outstanding. From my experience dealing with insurance agents, not a single one that you speak directly to human ( not robot and undecided which menu to choose that will answer your specific questions). When Yana talking on phone , calls routed to Ann and I got help or get my questions answered immediately by Ann have Yana to call back. I felt warmly welcomed on my first visit greeted by John. But the two ladies took over afterward. They are very efficient though. After that everything handled over phone calls or email. Very prompt and eager to help on the phone also.What a dynamic duo !So I give them 5 stars