user
Osborne & Everett
155 Shughart Rd, Carlisle, PA 17015, United States
Appearance

Comments
Vi
Review №1

Nathaniel was here on time and did a wonderful job, I have passed your contact information to the folks that purchased the piano. They reside in Mechanicsburg and intend to have it retuned after the move.

Am
Review №2

This business combines expertise and great customer service. My piano is in good hands! I greatly appreciate the professional communication in advance of the appointment and the professional presence while in my home.

Br
Review №3

These folks do great work. Nathaniel was the Technician who worked on my piano. He was very knowledgeable, articulate, and thorough with his work and was able to have my piano sounding better than I expected possible with it being 54 years old and being out of tune for almost 20 of those years. Their rates are very affordable and they keep excellent contact with their customers. I would highly recommend using these folks for all your piano needs. Fantastic job Nathaniel!

Ke
Review №4

Great experience with this piano tuner. My piano had not been tuned in quite a few years and had been moved a couple of times. Nathaniel was attentive and thorough in restoring it to the proper pitch. Would highly recommend!

Re
Review №5

We were very pleased with Nathaniels work. We were recommended to Osborne & Everett when our previous piano tuner retired. He was efficient, pleasant and very personable. He addressed our concernd with a piano key and took the time to explain what he did to remedy the problem. We would highly recommend his services!

Sc
Review №6

Cant say enough good things about O&E. Nathaniel, the owner and tech, not only does great work and is super knowledgeable, but is probably the most personable and relatable tech Ive had in my home. Nathaniel went above and beyond to provide the best customer service Ive ever had with a piano tech (or really, with most other business generally!). If your piano is in need of a tune—and if its been more than a year, it probably is—give Nathaniel at O&E a call. You wont regret it!

Br
Review №7

Nathaniel has tuned my piano twice since December 2020. It needed a lot of work as its a very old piece. He was very friendly and professional. He really takes him time with your instrument and Ive been very pleased with the results.

Pe
Review №8

Nathanial did a great job tuning our piano. He was quick to reply to messages, on time for his appointment and always respectful.

E-
Review №9

Nathaniel, of Osborne and Everett, was very respectful and kind. He took the time to answer our questions and did a fantastic job of keeping our pianos in their best shape! We look forward to working with you again.

Su
Review №10

My piano was purchased new 30 years ago. It must have been constructed during the time of some change at the factory, and the pins seem to have been for a different sounding board. Within a very short period of time, the lower register failed to hold a tune at all. Under warranty, the company took the piano back and re-pinned the lower register. I should have insisted that they do the entire piano, but reasonably trusted their assertion that the rest of the piano would be okay It wasn’t, and over time, the same problem occurred in the middle and upper registers. We limped along until about five years ago, when the person who had been tuning the piano told me she would no longer tune it unless it was re-pinned. The piano quickly became unplayable. Knowing that the physical and financial scope of the project would be significant, I didn’t really know who to trust. My son recommended Nathaniel, who came, assessed the piano, made the arrangements to move it for repinning, and tuned it when it was returned. During the tuning, Nat found a very obscure error in the restringing. I doubt that many others would even have realized something was wrong, and yet Nathaniel did, and tracked down the error in the lower regions of the piano behind another layer of strings…very impressed!In addition to their expertise in the area of these instruments, their business practices were equally stellar. Prompt service with clear and frequent communication left nothing to be desired. I doubt a better company servicing pianos exists.

La
Review №11

Very professional service with modern convenience such as text confirmation and invoices! Thank you Nathaniel!

Br
Review №12

Nathaniel tuned my Kawai piano for the first time and I am very pleased with his work. He was polite, professional, and personable! The piano sounds great and I definitely will continue to use Osborne & Everett for my tuning needs. Definitely recommend!

An
Review №13

This is my second piano tuning with Nathaniel. He is respectful, courteous & leaves my piano finely tuned & clean.The online system for scheduling appointments is easy. I recommend to family & friends.

Da
Review №14

Maintaining a working player piano from the 1920s is a job for someone who is knowledgeable and willing to go the extra mile. Nathaniel was that and more. He was more than willing to tighten the action up so that the piano felt like it always has. So glad to find him

He
Review №15

We are so happy with Nathaniels recent visit to tune our piano. His work was careful and thorough, and the piano is such a joy to play after the tuning.

Ni
Review №16

Nathaniel was excellent. Their online scheduling system makes everything super easy and convenient.

Jo
Review №17

Our piano had not been tuned in years. Nathaniel came on time and did an excellent job repairing and tuning it. He was here just under 2 hours. We are very happy with the results.

Ch
Review №18

I highly recommend Osborne & Everett! Scheduling on line was very easy with excellent follow-up and communication along the way. Nathaniel was friendly and professional and also very knowledgeable about the repairs and tuning that our piano required. I appreciated that the O & E prices were posted up front on their website and matched the high quality of service received. Even though our piano has a good bit of age, it now sounds and plays beautifully. I look forward to continued O & E service for years to come.

Ma
Review №19

Excellent, prompt service. Estimate and detailed assessment of our piano. Keys repaired. I am impressed and pleased.

Al
Review №20

Absolutely incredible service, I could not have imagined a better experience. Nathaniel is a top notch professional and an extremely kind hearted person. We havent had our piano tuned in years and it brought me so much joy to see and hear the tuning process first hand. He took such care in what he was doing and was very respectful both to me and our home. I will definitely be using Osborne & Everett for all future services and recommending them to anyone who asks!

Ma
Review №21

Very professional service. Arrived when scheduled. Work performed efficiently and expertly. Would highly recommend!

Pe
Review №22

Nathan, from Osborne and Everett, has come two times over the last few years to tune my piano. He is highly skilled, professional, and pleasant to work with. Their website makes it easy to schedule service, too. I have no hesitation in recommending them.

Me
Review №23

We inherited a piano that had not been serviced in decades with multiple issues but significant sentimental value. After a few hours, Nathaniel had it tuned, cleaned, repaired, and playing beautifully!

Ja
Review №24

Nathanial has always demonstrated professional and quality work. He has been respectful of the home and has always been very personable. We look forward to his visits!

Na
Review №25

Nathaniel did an excellent job restoring our piano after we moved. It sounds and looks fantastic. I would highly recommend Osborne & Everett.

Sa
Review №26

Excellent service and professional care for my piano. I highly recommend to anyone needing their piano cleaned and tuned.

Ro
Review №27

He was very respectful and comfortable to interact with. Also patient with my children trying to watch, so he told them what he was doing etc.

An
Review №28

We had a fantastic experience with Osborne and Everett. The communication with the company both before and after the visit was fantastic. The actual visit exceeded my expectations as well. Our, very old, piano sounds like new again, and some nagging issues were taken care of. Additionally, we were able to decided on a course of action for a long term issue that previous technicians had brushed off. I am very happy and would recommend the company to anyone.

Re
Review №29

Nathaniel is a very competent Piano Technician, and his skills extend well beyond just tuning. In addition to performing a pitch raise on my piano (that hadnt been serviced in 12 years), he also removed the action and replaced several hammer flange pins to resolve some sticky keys that developed over the years. He also eliminated a nasty clicking noise that produced an audible echo every time I played any key within the entire 7th octave. The culprit, as he quickly found, was a nut that had walked itself loose so the screw between the action bracket and the hammer rest rail was moving. He simply tightened it, and the clicking was gone! To go further, Nathaniel even did a Zoom meeting with me a few weeks later when the humidity swung and I got two new sticky keys. Nathaniel walked me through applying a little CLP to the flange pins of the two corresponding keys, and within one minute, the hammers were swinging free again and the piano played much better. Plus, hes one of the nicest people Ive ever met. I would be happy to recommend him to service your piano, and I look forward to continuing to work with him. Thanks Nathaniel!

Ba
Review №30

I have been very pleased with Nathaniels work. Because my piano had not been tuned in over 40 years, it was extremely out of tune. He has worked on it twice, and it sounds wonderful. I can now enjoy playing.

Br
Review №31

The professionalism and customer service of this company is unmatched!! I have never felt so appreciated when dealing with a company, from the call for appointment, to the hand written card welcoming us to the Osborne & Everett family, to the unmatched knowledge they possess, these guys are incredible. I will recommend them to everyone I know.

Ke
Review №32

On time and did a great tuning job

Ji
Review №33

Nathan is exceptional! This is a first class operation that does not disappoint! It is without hesitation I would recommend Osbornes & Everetts services!!

Mi
Review №34

Excellent service. Very friendly! Great communication!

Jo
Review №35

Nathaniel Everett was responsive, communicated well, showed up at the exact time he said he would, explained the process & the repairs he had to make, was very pleasant, and the invoice was as quoted. Outstanding service. Highly recommend O&E. Best of all, my player piano sounds great. Thanks Nathaniel!

Ba
Review №36

Nathaniel was very professional, friendly and conscientious. He interacted with our family members well (including our three-year-old granddaughter.) We appreciated the email sent to us several days prior in which Nathaniel introduced himself and the telephone call the day of the appointment indicating when he would arrive. He even took the initiative to go beyond the scope of merely tuning the piano to locate and correct a squeak he heard when using a foot pedal. We would be very happy to have Nathaniel service our piano again.

Da
Review №37

Amazing job! They helped restore our player piano after a very rough move. Through careful inspection and thoughtful attention to detail, within a few hour our piano was once again in working order!

Co
Review №38

Would highly recommend Osborne and Everett to whoever needs any kind of piano repair or tuning. Nathaniel tuned and cleaned our upright piano which had been in my wife’s family for years. It is an entirely different instrument! I was amazed with the quality and professionalism with their service. If I could rate higher than 5 stars I absolutely would. On time, on track, on point, and definitely worth the money.

Je
Review №39

I reached out to Osborne & Everett on a Monday to have our piano tuned and by Thursday that same week Nathaniel was in our home tuning our piano. He was extremely professional and knowledgeable as well as efficient. I would highly recommend Osborne & Everett!

Ka
Review №40

I am so happy to have found a great piano tuner who takes the time to explain what he is doing and to do it by ear. Nathaniel is wonderful with my cats. He is extremely knowledgeable and talented in music and his technical skill is always on display. I would unhesitatingly recommend Nathaniel to tune any piano. I have a small baby grand. The company is responsive and extremely reasonable in cost and time.

am
Review №41

Communication prior to the appointment was excellent -- received emails and a written note confirming our appointment. On the day of the appointment, I received a phone call from Nat prior to the appointment time saying that he was stuck in traffic and would be about ten minutes late (most people would just show up late without the courtesy of a call). My piano had not been tuned in 30 years. He did a thorough job and has the old girl up and running! Highly recommend!

Gi
Review №42

Nathaniel from Osborn&Everett is very respectful, punctual and professional. And of course, he does Outstanding Work!! My piano has never sounded so amazing and looked so clean in all the time I’ve owned this instrument. Thanks so much, I look forward to continued business.

Be
Review №43

I was thrilled with the work Nathaniel did with my baby grand that hadnt been played or tuned in the last 15 years. When he played it afterwards (by the way - he is really good), it sounded beautiful! He is so nice, very professional, and extremely skilled as a piano tech. Will be scheduling to have some additional work done and, of course, back to regular tunings. Im retiring soon, and will be taking the piano back up again - cant wait!!

Sa
Review №44

Nathaniel did a wonderful job tuning and repairing our century old piano.

Wa
Review №45

Great appointment, very professional, on time, clearly Nathaniel has a love for music, and a great sense of humor! Was a wonderful appointment and we are already booked for the next service!

Ja
Review №46

Such a wonderful experience! So friendly and personable. Great communication and fantastic work!

ja
Review №47

Nathanial did an excellent job caring for my piano. He is very knowledgeable, super nice, and takes his time with every detail. Please give your piano (or other instrument) the benefit of Nathanials work. And, maybe hell play for you, too - Bonus.

Jo
Review №48

The best in the business! Osborne & Everett took great care of our very old and cherished piano. HIGHLY recommended!

He
Review №49

Osborne & Everett has been servicing the grand piano in our church sanctuary for several years. They do a great job and are easy to schedule. They are respectful to our church staff and express their appreciation for the opportunity to care for the piano.

Ro
Review №50

Nathaniel tuned our piano perfectly, but in addition to that, he is very personable and pleasant. Absolutely top notch.

Je
Review №51

Nathaniel arrived at my house on time and is polite and thoughtful. He cleaned and tuned my baby grand and now it sounds wonderful. He recognized a problem with the pedal and offered to try and fix it for a small price if the fix worked. I agreed and he had it repaired and in excellent working order within 1 day. I highly recommend Osborne & Everett!

Li
Review №52

Nathaniel is amazing!!!! He not only is an excellent piano tuner but is a wonderful musician as well. He is very professional, friendly, and is always on time. I am so glad I found a tuner with such a fine tuned ear for perfect pitch. I love the way my piano sounds when he is finished. He not only knows how to tune a piano correctly but can also regulate it and repair if necessary, which is rare today! And for that, I give him TEN STARS!!!!!Thanks, NathanielDixie Lou

Ma
Review №53

Wonderful working with them. Nathaniel brought new life to our 1952 Wurlitzer!

Da
Review №54

We were well pleased w/ your web site- thorough & easy to use. Nate’s communication and very timely service were All thorough!!He arrived promptly when scheduled, cordial, yet promptly performed our required service for a reasonable charge. Suffice to say, we will highly recommend Nate to family & friends!!!

Sa
Review №55

Nathaniel was great! He was very professional yet friendly and listened to our concerns.He explained what work had to be done and was clear about the cost. Ive already recommended him to two other people. Will definitely use them again.

Ma
Review №56

Excellent service. Im grateful that such wonderful piano maintenance is available and so close to us. Nathaniel was pleasant to be around and got my piano back to its old self.

Ju
Review №57

I thought Nathanial was excellent. He did a thorough job on the piano while patiently answering my 3yos many questions. We are sad that we likely won’t get the player restored but were happy with interaction.

Ro
Review №58

I discovered Osborne & Everett while searching for piano tuning and repair near me. My piano had not been tuned in 10 years and I wanted to start playing again. The old spinet is very sentimental to me as my parents worked very hard to purchase that piano, for their 12 year old daughter, in 1961.I compared the Osborne & Everett website to others and , one thing stood out, they were upfront with the cost of tuning, cleaning, repairing sticking keys, etc., by actually stating the prices! Scheduling with them was so easy on the website and , they immediately emailed me back a confirmation and , an email reminder as the appointment date approached.Nathaniel Everett called me the day of our appointment to let me know he was running 10 minutes behind and, arrived shortly after the call. I was very impressed with his politeness and professionalism. He discussed what he was going to do and, if I had any questions. He was very thorough, cleaned, tuned and fixed the problem keys, etc.When he was finishing up, he played several short pieces, tweeking keys as he went along. He ended with a beautiful piece......I had to clap when he was done......my piano had never sounded so good, the old lady came back to life!!!! I already have my next appointment scheduled, a follow-up in 6 months, to see how the piano is holding tuning, etc.I wholeheartedly recommend Osborne & Everett to anyone who wants their piano to sound its best , whether it be for playing a simple Chopsticks or , an intricate and demanding Concerto . Thanks Nathan!

Br
Review №59

Very professional, great communicators and did a great job cleaning and tuning piano. Ill be using them in the future!

Ti
Review №60

Great job

La
Review №61

We are so satisfied with the detail oriented work of Osborne & Everett. The friendliness, hard work, patience and dedication of Nathaniel is appreciated greatly. Id recommend them for all friends and family needing work on their pianos!

Je
Review №62

Great experience! Professional, personable, and quality work. Reasonably priced. Thanks! Well see you in 6 months!

Sa
Review №63

Very excellent work. Pleasant ant very polite. Money well spent. Now its a joy to play my piano. Great tune and finally a good pedal. Very satisfied customer

Da
Review №64

My experience with Osborne & Everett was terrific. I received reminders of my upcoming appointment and was notified when Nathaniel was on his way. Arriving on time, Nathaniel explained what needed to be done to my piano and answered all my questions. He was polite and knowledgeable. I intend on scheduled turnings in the coming year. Thank you!

Mi
Review №65

Very punctual. Nathaniel was personable and knowledgeable in his field. He was able to fix a minor problem with our damper pedal. We would recommend Osborne & Everett to others!

Sh
Review №66

What terrific service! I quickly scheduled the appointment online. Nathaniel arrived on time and focused on professionally tuning the piano. He answered all of my questions. I can’t say enough good things about Nathaniel and the service he provided.

De
Review №67

Very happy with the tuning service Nathanial provided He was very professional

La
Review №68

Your company did a great job with my piano tuning and a small repair job to fix the book stand. After seeing what a good job you did with my churchs pianos, I knew your company was the one I wanted to come to my home to work on mine also. Thanks for a job well done!

Iv
Review №69

Nathaniel is simply the most courteous and pleasant gentleman; and, of course, a superb piano tuner. I enjoy our conversations about music and the piano.

MI
Review №70

Nathaniel is pleasant and professional at all times. He does wonderful work for BethanyUMC.

Al
Review №71

My piano sounds fantastic!!! Nathaniel was awesome and very polite. I would recommend him to anyone looking for a good piano tune.

Ma
Review №72

Nathaniel was extremely methodical, polite and knowledgeable about our hand-me-down player piano. He tuned it and made sincere recommendations. I appreciated his honesty.

Mi
Review №73

I had my harpsichord overhauled, with new strings, dampers, plectra, and a complete action regulation. They did an outstanding job. I was also able to drive out to their shop for the fine voicing. My instrument has never sounded better. Jean Newton

Ja
Review №74

I was very happy with Mr. Everett. He answered the phone and got me a tuning appointment in prompt time. He arrived when he said he would and did a great job. I also felt their fees where very reasonable. I would definitely recommend them.

Do
Review №75

WE are thoroughly happy with Nathaniels work. Our harpsichord sounds so much better. Keep up the fine work.Doug

Ja
Review №76

Nathaniel is courteous, careful, and professional. He is an expert and does outstanding work.

Se
Review №77

Great service! Nathaniel was both knowledgeable and professional. He did a fine job cleaning and tuning my piano.

sl
Review №78

I highly recommend Osborne & Everett. Very knowledgeable, courteous and professional. Had them do routine maintenance on our vintage player piano. Plays so much better now.

Ca
Review №79

Punctual and was a delight to work with. Piano sounds great!

Ti
Review №80

The recent service performed by Nathaniel was to do a follow-up tuning of a piano string that had broken and needed to be replaced during the tuning the week before. At that previous time, Nathaniel had mentioned that the string would likely need to be re-tuned, and that I should call as necessary. Indeed, within a couple of days, the string was significantly out of tune... and, within 2 days after my communication to O&E reporting the issue, Nathaniel came back to resolve it. I was impressed by the considerable time and care he took in making sure that this new string was sufficiently stretched and would continue to hold its pitch. So grateful for the friendly and caring thorough service by Nathaniel!

La
Review №81

I wouldn’t want any one else working on my piano. Nathaniel is an amazing! Kind, professional, absolute gentleman and an amazing technician and musician

La
Review №82

Perfectly tuned my old Wurlitzer. After tuning, Nathaniel played his own composition and it sounded beautiful. I recorded his playing and shared on Facebook and the woman who gave me this piano said it never sounded so good!

xd
Review №83

Nathaniel was knowledgeable of the workings of my baby grand. He did an excellent job tuning my “so out of tune” piano. It is now a pleasure for my grandson to learn how to play. Thank you Nathaniel!

Ke
Review №84

Nathaniel did a great job on my piano. He was very knowledgeable and friendly. Im thankful to find someone I feel I can trust.

Pa
Review №85

They didn’t an excellent job at a good price.

Je
Review №86

So happy to find someone able to work on our old player piano. Was a fairly simple broken key repair--but getting to the key was too intimidating for me to attempt for fear of breaking something else. Nate did a great job and now Ill know what to do should it ever happen again.

De
Review №87

Nathaniel was punctual, did a great job, kept a nice dialog going with my interested, piano-playing son, worked quickly and charged a very fair price again. We definitely plan to continue to work with Osborne and Everett in the future!

Tr
Review №88

Nathaniel is always professional and courteous and does a wonderful job with our pianos. Thank you again! As always, an amazing job!Travis Pinci

Li
Review №89

Courteous, wonderful service and great price. Nathaniel was wonderful and patient with all my childrens questions as he worked.

Bi
Review №90

Nathaniel made a follow up visit to tweak my Knabe Ampico. When he arrived the problem had self corrected itself with the change in weather. While he was here we did find that one of my notes wasnt playing and he corrected that. He also endured helping re hang the fenders that hide the stack on the A pianos. A productive service call, made as usual right on time!

Va
Review №91

Outstanding craftsmen who take the time to understand your music choice and tune accordingly. Do not hesitate to engage their service.

Da
Review №92

Wonderfully easy to schedule, prompt, courteous, and communicative. Nathan does excellent work and provides insightful recommendations (without being salesmanish) to help us keep our instruments playing their best!

Ch
Review №93

Great professional service. My piano sounds wonderful.

Fr
Review №94

Professional, knowledgeable and friendly. Nathaniel did a fine job tuning my Steinway Duo-Art.

Jo
Review №95

Efficient, professional, explained the process and every step of the way. A class act.

Ta
Review №96

Professional, talented and reliable. I highly recommend Osborne &Everett.

Ba
Review №97

Nathaniel was very professional and friendly. I love how my piano sounds now!

Jo
Review №98

Nat showed-up on schedule and the work on our piano was done well.

Jo
Review №99

Excellent professional service provided

Pa
Review №100

My piano sounds great again!

Information
4 Photos
100 Comments
5 Rating
  • Address:155 Shughart Rd, Carlisle, PA 17015, United States
  • Site:http://www.osborneandeverett.com/
  • Phone:+1 717-254-6469
Categories
  • Piano tuning service
  • Piano repair service
Working hours
  • Monday:8:30am–5pm
  • Tuesday:8:30am–5pm
  • Wednesday:8:30am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8:30am–5pm
  • Sunday:8:30am–5pm
Similar organizations