Didn’t have work done on time, I came in the morning and they were not busy...over charged me.. I complained to management and no one calls me back,Carlisie shop doesn’t carebeen here 3 too many times!! Never trust them.

If you in this area need some work done on ur truck I recommends this shop, honest and hard working people, and they have really clean and comfortable drive lounge

Tracked down a strange electrical issue with our turn signals/four-way lights. Our mechanic was kind, courteous, determined, and thorough. He figured out our problem and got us back on the road. Reasonable time and money spent. Highly recommend.

Triple K Fleet Services, Inc. Has been bought out by, Fleetpride. I have already posted about, Fleetpride. Which was Great... Carlisle, PA.

I highly recommend these guys. Mike, Kurtis, Wyatt, Travis, & Gary are very professional, knowledgeable, & show that they take pride in their jobs & really care about their customers. I took my truck in to have the AC compressor replaced due to the clutch blowing. Unfortunately the part numbers Volvo gave Mike were wrong & they sent the wrong parts. Mike, Kurtis, & Wyatt called & tried for a long time to find the right parts so that they could get me back on the road again, but unfortunately no place in the North East had the parts. The reason why I said all this was to prove a point about these guys. They took it personally & really felt bad they couldnt help me. To me that really proves how dedicated, professional, & committed to customer service they are. When my company sent me to another service center that was closer to my delivery area they ordered me the part & when I went back at the agreed upon time to have the service done the mechanic that was suppose to do it left for the day knowing that I was coming in for service & the manager lied to me making me wait for nothing. Seeing how unprofessional they were I bought the parts & drove all the way back to Triple K for them to fix my truck which Travis did. He did an excellent job keeping me informed of the progress & making sure everything worked perfectly. This is the kind of service shop that I want to give my business to. In conclusion if you want your service work done right & by professional, caring, committed mechanics then go to they guys at Triple K Carlisle!!

Came here to get my wheel seal replaced, they did, replaced just seal for $565.85 just one seal, ??? DO NOT go there, worst prices ever.

Needed a tire fast. They were there to help. Great customer service!

This is the worse place I have ever taken my truck to. First, they will give you an estimate, work on your truck , and then jack up the price double of what they had initially told you. Once they are confronted, they simply don’t want to hear it and act absolutely dumbfounded. Never again will I go there nor do I recommend anyone else to go there.I payed 1080 $$ for alignment. They took 6 hours to do the job and changed me 115$ an hour and plus the machine that they used which they charged 180 $ for truck and 145 $ for trailer alignment . The worst thing is they couldn’t get 2 axle straight and still charge me.

My place of business has used the services of Triple K Fleet numerous times. The most recent repair work on one of our dump trucks was completed by Mechanic Clay Herman. He is to be commended for the exceptional job he performed in a timely manner, and for being knowledgeable and professional in completing the necessary repairs. Highly recommended!

So let me start off by saying most of the people I interacted with at this location in Carlisle Were polite. I brought my class c motorcoach to these guys September 28th 2020, at 11:19am give or take a couple of minutes. It was brought in for brakes heavily pulsating and noise coming from the right front (driver side tire) I was very clear and told the service advisor about this, also I stated I wanted a service (LOF,Grease in applicable) and to check out the brakes and look at my APU that was surging, I have my dog with me and he says strictly no dogs allowed in lounge, understandable I thought. It’s brakes and a service not like I’m going to be hear all day.. at about 120pm someone pulls in my coach, I hear the generator being checked out and tested. Then after almost 3 hours I have to go to the tech and ask him for an update, no ones around, walk into service center hoping for an update..nothing, then I see them pulling it out, for what I assumed was a road test. Which it was, the technician comes back and starts looking at the rear brakes, and I thought that’s odd could of sworn it felt like the front brakes.. fast forward 2 more hours and it’s now 4:30 Someone finally comes out to get me and tell me what’s the issue. Apparently the rear brake pads are causing the issue of a heavy pulsation and hard grab upon stopping. Now the passenger side rear did need to be replaced because the backing plate fell off, I agree and they replace them. I test drive the coach no change whatsoever in drive ability zero. Same pulsation and grabbing feeling in brakes. At this time it was too late to do anything, said the service writer that was working until 8:30. This is the issue I have, I was there for a total of 10.5 hours, no oil change, no service, just the rear brake pads, and lubing the sliders, “Mitchell pro“ which is a service writer software that helps shop determine book hours states this should take 2.6 +0.3 for sliders . They stated the front brakes looked great, They didn’t even take off the front wheels.. how can you tell me the front brakes looked great if the dang wheels never came off. Oh and the generator is still surging like crazy, no change at all, and I was charged 57.00 for labor to remove a nest and adjust some things, I would of been happy to pay that if it actually fixed it. They did discount the rear brakes for me which I appreciate however, 10.5 hours? That’s insane to sit outside with my dog for 10.5 hours. And what really upsets me is the downright dishonesty, one tech said oh yeah I took the front wheels off. And some said well.. we never actually took the front wheels off... 10.5 hours I will never get back, oh and 57 dollars for the generator fix(which did absolutely nothing for it) I’m not here to rip on this business, but 10.5 hours and nothing about the primary drivability concern was addressed.

Very reasonable priced services. NO WAITING TIME. Very good mechanics. Exceptional job quality. The shop is located just behind TA across Flying J. These people are superstars compared to the idiots at TA. Way to go!!!👍👍👍👍👍❤️

Truck repair with reasonable prices

This is regarding a recent experience at the Carlisle, PA location. Specifically, our unfortunate business interactions with Brad, Doug, and Nathan. Please read carefully and proceed with caution if you wish to conduct business with this organization during this exceedingly difficult economic time.Our organization chose Triple K based on Google reviews. After our experience, we believe the reviews were fabricated (done in house by Triple K personnel and/or associates of Triple K) and as a reputable organization, Turquoise would like to share our story, and would be happy to expose them via saved phone recording and/or emails.Our driver entered their facility with a clutch issue. We were informed this was a master and slave cylinder problem and we were quoted $814.48 plus tax over the phone. A request for this to be put in writing via email was denied because they did not want to do business with a company that shops around, essentially attempting to hold our truck hostage. We asked further questions as to what parts they would be using (OEM or aftermarket). I was explained that it would be OEM but the were not aware if it was with or without petal.Because we were under a load, we conceded to have them do the work. We called back the next day and were told it would be done after lunch-communication was another major issue, it was hard to get them on the phone or return an email. Upon finally hearing back from Brad, we were told the clutch was stuck. When asked if the job was done correctly or why they did not replace the clutch to start with, he had the excuse that he had no way of knowing until replacing the master and slave cylinders, classic bait and switch to fraud us for more work.Now at this point, we really needed some things in writing, and it took another 4 phone calls to get them to finally acquiesce. Our new invoice was $1045 for the work done and another $2335 for the clutch work they determined needed to be done. We again asked for an itemized invoice and inquired about the parts that were to be used (brand, new, used etc.) as this job requires many parts involved.The next response was what triggered this review. It was made clear there would be no more information provided to us and our options were to have the truck towed or pay for the repairs. We again pleaded to have the estimates with the parts related so we could put together a plan and move on. This took another three phone calls from us for them to finally send us an invoice for the work already done (at 8pm) and we were told we would not get an itemize invoice for the parts on the work that needed to be done until the next morning.A strong undertone during this unfortunate experience was the treatment I received due to my accent. Our company and I are proud Americans. I made Doug aware that because I do not sound like him it should never warrant any mistreatment. Eventually Doug apologized for this.By the way of the invoice, we discovered they replaced master cylinder and rebuilt the slave cylinder, again there was no communication. Starting at 7am on 7/15/20 we called 12 times to get the estimate from the employee in charge of parts. They were intentionally ignoring us and not disclosing the parts they were going to use, thus pressing us to make a decision as we needed to deliver a load. Finally, we got an estimate of $5080.88. Because of the lack of trust and communication we decided to tow our truck to another shop.The experience started as an $814.48+tax job and turned into $5080.88 without any cooperation and communication from Triple K. We expelled over 50 hours, dissatisfied a customer, and we still had to pay Triple K. Please take heed when deciding to do business with this organization.

The mechanics were nice but the guy I spoke with first was a old fat guy and he was very rude. It made me feel not welcome and all i wanted to do is get my truck service and the old guy kept giving me a hard time, but his colleague was there to check me in. If any driver come to this establishment for service stay clear of the old fat guy you will know him by his attitude and negative energy. I wish i got his name but i will find out. stay tuned

Don’t go here these people are really fraud they will hold ur truck will not comnication with you at the last day of 60 days they will say you tow ur truck ,,u will be unable to find tow truck than they will offer you towing 8 dollar per miles ,,, and forcefully tow your truck ,,,these really Bab company,,,we have really bad experience with this company ,,,, we already aware our all trucking company friends in California Arizona Kansas Indiana Texas to never ever go once you when there ur done

The most amazing bunch of guys I have ever had the pleasure to meet. They showed up quickly, were incredibly knowledgeable, and had me back on the road in a flash.

Cody was the best tech I could hope forHe was here at a great time and helped get me off of the road that I had been stuck at since SaturdayHe helped me out so much

Had repairs showed up QUICK. Attendant showed up and was fast, friendly, and KNOWLEDGEABLE.We need more Nick(s) out in the field like in Carlisle.

Best experience ever! They were kind and courteous, quick to respond, and incredibly helpful.

Chad R. came out to get my truck rolling again. He had it fixed and back road ready before I even realized it. Fast and friendly service. I recommend them.

Fast, friendly, and professional. They always get me in asap so I can keep making money.

Had to call in services to get an airline replaced,the tech that saved the day Nicholas Cluch was very prompt in getting to the scene in a timely manner. And was very professional appon arrival. If I had another breakdown in the area I would call triple K again.

BD Construction was having Brake/Power Steering issues with our Dump Truck. We stopped in to see what their schedule looked like and how far out they were with jobs. We dropped it off on a Wed Afternoon and they called us Thursday Afternoon to pick up. Mechanic, Clay Herman determined that a Pump was bad, he ordered a new one and installed it the same day. Two Thumbs up for KKK Fleet Services and Clay Herman for getting us in and out in 24 hrs.

Great place to go for all your needs. Ive been getting all my maintenance here for a few years now and Ive known Shawn for quite some time. Hes always went out of his way to get me in and back on the road again, as soon as possible. Shawn, Gary and Brad have always been nothing but professional. I will continue to recommend friends and other drivers to Triple K Carlisle.

Needed alignment done quick price was fair and great work very easy going bunch of guys definitely would recommend them to anyone

Pretty quick response time, Chad R. was friendly and performed quickly and in a safe manner.... no issues or complaints! Nice job!Will use Triple K again when needed!Thank you!!

They did a great job getting our trailer in and completing it in a timely manner....great service!

Chad does a great job for me every time I have him come and help me in my shop. He is great at diagnosing trucks and finding the issues quickly, getting them repaired and out the door. I appreciate all that Triple K does for my shop.

Fast service, waited maybe 30 minutes at the Pilot Flying J. Fast friendly and professional.

I had a blowout while driving on the highway yesterday. Nick was out within the hour to repair it . He replaced the tire, fixed the wiring for the taillight and had me on my way in no time ! Nick was great . Highly recommend them.

They are a top notch company ! No wait to get in the shop and Sean was able to fix an electrical issue on my my truck that the dealers werent able to figure out. Very impressed everyone was very nice and helpful.

My husband had Nick from Carlisle today. Worked well, knowledgeable, called 15 minutes out to lethim know he was coming, knew what he was doing, pleasant. Good job.

Sean Miller and Cody M got my truck running and got me back on the road highly recommended

I always appreciate fast, friendly service. I will let my crew know that you are a preferred vendor in your area. Price was fair, and was advised on options to save costs. An absolute pleasure to deal with. We will be doing business again.

Last year I stopped in on a friday afternoon with a trailer issue. I was squeezed right in and back on i-81 90 minutes later. Treated with respect and got a real nice hat!! Thank you to shawn and your crew for all you do!

Always treats our fire department with excellent quick service. Their staff is kind and professional. Great place and great people!

They Provide you an estimate, than they Jack up the prize and act ignorant. Not proffessional in fact pure theft by deception.DO NOT RECOMMEND.

Called on a quote for a jump start, I asked if they have anyone available about 3 miles from them, guy started yelling at me, asking how do you know its 3 miles away? I explained that my driver is at the nearest Walmart. Then rudely hanged up the phone while screaming. Put them on your do not call list with an issue in the area. I know that I will never call them again.

Fixed my truck and got me on the road within a day. Expected a longer wait, but it was done faster than expected. Tyvm, guys.

Professional staff, knowledgeable. Quick to get you back on the road. The only time I use another shop is when I am out of town and have no choice. It is nice being able to trust the people that keep my business going.Eslinger Trucking LLC.Lonnie Eslinger

I had a truck broke down on the side of the road.... long story short.. within 30 minutes of the phone call someone was there working on it! Highly recommend!

Chad R. did a great job with our truck. Very helpful and knowledgeable.

Easy in and out with Tractor and Trailer

I had a mud flap the mud flap bracket fixed and a marker light fixed. The mechanic was very pleasant and very kind. The staff was very nice I go back there all all the time if I can the get stuff fixed and they fix it promptly if they can.

Awesome customer service. Little pricey but worth it. Thank you

If I could give them 10 stars I would! I was traveling from North Carolina to New York and noticed my tire started losing pressure so I pulled into a gas station in Carlisle expecting the worst. With my car packed with all my belongings I was expecting to have to unpack the whole car to get my spare tire. We happened to see Sean pulling out of the gas station and flagged him down to hopefully help and he did not disappoint! He came back when many would have continued with their day - Sean came back and fixed my tire right then and there! It absolutely saved us a ton of time while traveling and moving! It was truly a blessing to have met Sean on this journey - I would recommend them to anyone!

Hi I needed a repair called another service at 4 am it is 7:30 an still no show called KKK was out in 30 min took gd care of me I. 45 min tech Clay was very nice an gd at his job thnk u

Great service- good mechanic. I am a dpm driver and he got me back on the road so i could get back home.

I called yesterday and got my truck towed, before they picked it up they told the the price was 135$ an hour/ 2 hr. Minimum. They picked the truck up and changed the price to 4 hour minimum. Price was supposed to be 275$. Ended up being almost 500$. I DO NOT RECOMMEND THIS PLACE.

Great guys. Was really quick for respond and did a great job.

Quick and excellent service. Had a trailer tire blow out and they had it fixed within an hour, putting in the extra effort to the job to make sure it was done right.

Great service at the Carlisle location! (havent been to the harrisburg location) Everyone was nice and friendly. Done an excelent job. Got us right in and done in one day! Fixed everything needed! No issues! Gave us a loaner car to get around town in. Will come back here next time we need work done! Thanks for the great service!

Really good guys. Truck broke down needed a starter. They got it done and were professional about it.

Good friendly shop with mechanics that know what theyre doing unlike some of the dealers.

Road service was great had a ac problem called triple k fleet service came right out and got the job done .Service tech guy Sean Miller did a great job and was really polite in hanlding the situation thanks triple fleet for great service.

Great service and super fast. Chad couldn’t have been any better!

My trailer didn’t have lights - took me in as soon as I got here - rolling after 1.5 hrs - there’re the best - very knowledgeable.

Place was excellent Chad R was fast and pleasant to work with

Great shop, great people,very fair professional work.

Over priced!!! Did work without asking at unreasonable rate($80 to replace 3 light bulbs). I will be taking all of my trucks to Cumberland truck parts from now on.

Jed was great on time work was done before next driver need truck NOW THATS SERVICE

Timely service, knowledgeable, courteous and a handsome ginger.

I was broken down on I-81 S with S&H Truck and Chad Rentzel repaired the truck in no time and I was back on the road. Awesome service...

The owner Rad has ----100 % costumer service!!! He picked up phone and when i asked him his name he is what do you want i said your name first ... he is Rad and hanged up phone on me, when i called back he was just ignoring my calls... Horrible service ever!!!

I came in thinking I had a problem they explained everything to me and fixed only what needed done no upcharge great guys honest and friendly I will be back if I need work done again

Clay H was great found my ttucks problem and helped me gwt back to my home terminal

Very friendly and fast service, in and out in about an hour for federal dot inspection.

Always done good work job

Headed north with my RV and the rear caliper locks up and destroys the rotor as well. Start calling shops around Carlisle and no one can get me up and running this week much less today. Triple K says they can get it done but are very busy and its gonna be awhile. Limped into their shop and say a prayer. The shop foreman, forgive me I cant recall names well, crawls under the rig and says he thinks he can help. Parts can be interesting to get for motorhomes but with indepth knowledge of GM products this kids able to get calipers, pads and a new rotor headed to the shop that morning. They got the RV in as soon as they had a bay open and got right at it with 2 mechanics. Of course the axle gasket was the wrong one and we needed a second caliper after pulling it apart but they took it in stride and got me fixed and on the road the same day. Price was more than fair and I just cant say enough about how knowledgeable and skilled the guys were. I highly recommend them.

Good mechanics, fast turnout! AWESOME wrecker driver!!!

Terrible service. Especially Carlisle,PA location. Call the towing for truck. 25 miles away. Charged us for three hours. Ok. Please give us the estimate. Ok. Another $400.00 for just an estimate. Truck drivers or simple drivers, please avoid this shop.

Treated very well ,,plus Guys are GOOD

Company driver use bad language and charge double than other company not use towing service for that company no maners how talk with customer never call that company again on road , John towing company is gud and charge half price than this company

Nich was awesome,fast service

Worst Experience ever. They just try to cheat customers. If you try to bring your vehicle to another place, they will overcharge you for everything

Amazing people great prices an awesome work

Drivers, please avoid this shop. my clutch worn out he said my transmission also bad they do not repair wont even let you got into shop or talk to mechanic. 20 mile tow charge for 3 hrs. I end up paying over $8000

THE OWNER WHOSE NAME IS ROD IS VERY DISRESPECTFUL & ABRUPT!!!X2 Requested $400 before they could even leave their facility for a call thats 15 miles away. Seems like they overcharge on everything possible. Do not do business with these folks!

Great service.

Not very knowledgeable people here. Kind of friendly but i wouldnt recommend taking yoir truck here. Theyll find something wrong with your truck and find a way to make a buck. Just not a good feeling here.

Outstanding service professional and friendly peopleIf you have problems they have solutions and if you call up front and make appointment I guaranty you they will keep they end of bargain my hat down

Nick cluck

Its a small, unorganized, crowded drop yard.

So glad I found this place🙂

Class act

Great shop!!!

Fixed half the problem

Hoorah