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TJs Fine Jewelry & Repair
1010 E Main St, Carbondale, IL 62901, United States
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Br
Review №1

Dedicated, personalized,and overall pleasant experience with this jewlery store. And, did you know that they can fix glasses frames now, too! Definitely go check these guys out, and help support Local Businesses!

Ty
Review №2

T.J. is awesome! What costumer service! I went in for an engagement ring for my girlfriend. I told him my price range and a little about her. He found the perfect ring for her, and made it fit my budget! I wish I could give him more than just five stars. Thanks T. J.

Mi
Review №3

I brought in my favorite watch for a repair job that a different shop couldnt fix. After these guys looked at it, it turns out that other shop gave me a dead battery. Because of all that trouble (really none at all) T.J. said the new battery was on the house. All class.

Mi
Review №4

Went in to have two of my watches batteries replaced and a link taken out of one of the bands. TJ was very busy but I needed one of the watches for a wedding that afternoon. He was kind enough to stop all of his other work and fix my watches for me. Great customer service, great pricing, very quick. Would recommend.

Tr
Review №5

Had a bracelet link break on one of my favorite bracelets, took it in in the morning for repair, was ready that afternoon! And quality, fast repair!

Ch
Review №6

If I could give these guys more than 5 stars I would. TJ and Teresa have been helpful,patient and informative. They helped me while I was having to make some hard decisions at a very difficult time and they were amazing through it all. TJ even took an idea I had for a memory ring for my mother in law (whom I loved dearly) and my mom and made me a ring. He used an old bent up dirty ring my late husband and I had bought for his mom years ago and he provided the stones and had it sized up to fit me. For all of this work plus sharing his knowledge and time with me he wanted nothing. Wasnt even going to charge me for the memory ring!!! I insisted and he charged less than 100 dollars which came out of the jewelry he bought from me. I was also able to keep quite a few pieces more than I thought I was going to be able to because of the price he paid for what he took. And he had no idea what I needed or wanted when I walked in there. On the way out to my car I had a tear in my eye. It is nice to know that there are still some kind people in the world. Who else would do that for a complete stranger? Noone that Ive ever met. So get your butts on over there and support a local business. I dont care if you just need a chain repair. These are some good down home people that run an honest business. Also they have financing if you qualify.

Su
Review №7

Went in today get a few rings resized and sell a gold bracelet — Theresa was SO helpful, kind, and knowledgeable! Could not recommend TJs more!

Jo
Review №8

TJ has been my go-to for any and all jewelry needs for the last 10 years! I got my wife’s engagement ring and wedding bands from him and they still look amazing over 7 years later!! Since then, I’ve bought a handful of other items from him, necklaces, rings and earrings and all have been high quality for as low of a price as you’re going to find. My most recent purchase were some earrings for my wife and he beat the online price by over $100 and there were more diamonds in the ones I got from him! Just unbelievable customer service and pride in his trade. Highly recommend!!

Bi
Review №9

Ive used TJs ever since Ive move here from West Palm Beach Florida. I been very satisfied with his staff and found them to be extremely helpful. Ive had repair and custom jewelry made and been totally satisfied. Id recommend TJs to anyone.

Ja
Review №10

TJ’s Fine Jewelry helped my fiancé build the most amazing engagement ring! They knew he was planning on asking me on a trip to Colorado and they had less than 1 week to make a ring! The ring was done in 3 days! They made the process less stressful and more enjoyable for my fiancé. I was completely blown away by the beauty of my ring! And when we got home they sized my ring in less than 2 hours! I highly recommended. The customer service was amazing!

Ni
Review №11

I had purchased a ring 5 years ago and needed a repair while in town and was only available between certain times.They made the repair as well as met us after hours before we went back home. Amazing customer service and excellent quality.

As
Review №12

Great place

Do
Review №13

Wonderful experience, friendly, helpful, great service..Highly recommend

Am
Review №14

TJ’s Fine Jewelry and Repair did a great job resizing a ring for me! They did it in record time at a very reasonable rate! The staff was very accommodating and most importantly, my ring looks great! This is my only experience with them so far, but I highly recommend them for this service!

Jo
Review №15

If youre looking for a jewelry store, TJs is the place to go! My soon to be wife and I were looking for jewelry stores online when we found TJs and decided to go in store to look around. Everyone was great! There was some concern about whether or not the rings would be in by the time of our wedding but TJ went above and beyond to make sure we had them on time! They were also able to fix a sentimental necklace I needed repaired as well! Everyone was great from beginning to end! Well definitely be returning to TJs for any future needs!

Gr
Review №16

I went in to get links taken out of my watch, the man helping me was so nice wish I would have gotten his name! Very kind and helpful. Would recommend TJ’s for any repairs!

Br
Review №17

Absolutely the best jeweler in the area. Most knowledgeable and best prices around. Store was beautiful with the best selection around our area.

mo
Review №18

Always helpful, friendly and quick—and they do good work! Great business and people :)

Ke
Review №19

Great customer service!!!! They really helped my stress level when planning my wedding...I got locked out my car and the sales guy gave me his car keys to go pick up my spare key...They were super awesome! My rings are amazing!!!!!

Ja
Review №20

Great jewelry store with great value for the price. I always get treated fairly and with good customer service. Its sad to see this place closing. Theyve been my go-to stop for my fine jewelry needs over the past several years.

Ma
Review №21

Very nice people! They took out links on my Apple Watch band purchased on Amazon. Sign of a good business; they did it while I waited and with a smile even though I purchased it elsewhere and didn’t buy anything there. For sure if I’m shopping for jewelry, I will return there for it. They have lots of pretty rings, earrings and necklaces like most jewelry stores but you don’t always find such nice people❤️

Sa
Review №22

Kays told me my antique engagement ring was basically done for because of a couple issues related to damage. They told me just go and buy a new ring or have a copy made. Disappointed, I came to TJs to look for a new ring and he told me that for $100 they could repair it and make it look brand new, leaving it strong enough to last another 20 years. Only time will tell if hes right, but the repairs and the re-plating look AMAZING. $100 was about $1200 cheaper than what Kays was trying to sell me, so even if in the future I need a new ring, I think the work they did is lovely and Im happy.

Ti
Review №23

I took 7 watches and 1 pocket watch to TJ’s. 2 watches were cheap knockoffs. I asked them to repair any if needed, replace batteries and fix the clasp on one. Paid them $224 up front, that was a discount they said. One of the cheap ones needed the clasp repaired, that was not done. So, it works, but I cannot wear it. The other cheap one got a new battery but it is not working. One of my Invictas now has a warped back and he apologized but said I would have to send it back to Invicta. The Sturhling is not working at all. He didn’t charge me for the batteries on these two and refunded me $26. The Bulova got a new battery, but only works part of the time. The Swiss Army wrist and pocket watches, and a second Invicta, got new batteries and seem to be working fine. While he apologized and gave me back the money for two batteries I didn’t get, $200 seems to be too much for the 6 remaining watches, half of which still don’t work or cannot be worn. I am not impressed and will not go back.

Sa
Review №24

I strongly encourage nobody to go to the store! They are thieves! They are crooked thieves! I went in to have some gold valued because I was thinking of selling it. First of all they told me that my wedding ring was fake, I have papers on that ring. Like I said thieves. Second owner of the store ask me if he could cut one band to check to see if it was real I said yes then he went ahead and started clipping all of my jewelry. He gave me a price that he was willing to pay for my jewelry, I asked him if he would be paying me for the diamonds that were set in these gold bands. He said no but I can take them out for you with a charge a $5, I said okay. We then got to another ring that had diamonds in it and I asked him to take the diamonds out of that as well. He looked up at me pushed all of my jewelry that he had ruined back at me and said I dont want to purchase this jewelry anymore. I asked him why, he told me because I was picking and choosing through my jewelry about what I wanted to sell and I kept changing things. He said he has more important things to do at the moment. I replied I have asked you twice now if I am taking up too much of your time, and I was being sincere. Each time he told me no there wasnt a single soul in the store at this time. So I walked out of that store with defaced jewelry from being cut bent and burnt with acid. He ruined all of my jewelry and then refused to purchase it! I hope that this man gets what he deserves! And I would highly advise everyone to ban TJs Fine Jewelry because they are all crooked thieves!

Ma
Review №25

I absolutely hate to see TJ’s going out of business. I can only hope he is planning to move to another location. I bought my wife’s beautiful engagement ring from TJ nearly 10 years ago and he still cleans it makes sure the flawless diamond is always secure. I have been and will continue to be a TJ’s jewelry customer.

Ke
Review №26

Great experience I was thinking that buying a engagement ring would be the way worse than buying a car. I was wrong it was a pain free deal with some of the nicest people

Ll
Review №27

The staff and management at TJs made me feel like a valued customer throughout the buying process, the owner went so far as to interrupt speaking with another customer to greet me and ask me about the ring I ended up purchasing. I would reccommend them to anyone and will be back in the future.

Ka
Review №28

TJ was amazing and worked with me as well as my budget. Spent multiple hours with me picking out a ring, and making sure that what I walked out with was what I wanted and could afford. I dont think I could have asked for a better experience, or better customer service.

Nu
Review №29

If your looking for a excellent selection of jewelry and professional customer service then look no further than TJs. He and his staff were so friendly and knowledgeable when it came to assisting me in picking out an engagement ring. I told them what I was looking for and what my price range was and they found the perfect fit! If they dont have what youre looking for in stock no worries theyll get it for you.They also offer great additional services like appraisals and a lifetime warranty. If youre looking to pop the question or just make an impression with a gorgeous gift you should check this place out. And guess what? She said yes so I know they did a great job!

Ra
Review №30

If there is less than one star Id given them less.. rude lady works there .. I stopped by to get an estimate price on few items for my friends who has a lot of kids and cant leave them at home .. I asked for the individual price of each one .. she gave me total and said that is all I can do .. and refused to give details. she said if she is interested to sell let her come.. very rude lady.. I will never come to ur store plus I took a look at what they have. they are very expensive .. kay gave me a much much better price on the same earings..

Ho
Review №31

Resized my ring same day, was quick and priced fairly! Thank you for your service.

Ry
Review №32

Weve been there for at least a dozen purchases and/or repairs. TJs is our place for life. Which is what, you can tell, they shoot for.

Da
Review №33

T.Js Fine Jewelry gave us the best service we could ask for when buying our engagement ring and then later our wedding rings. I have been purchasing jewelry from T.J. for many years and it is always a very no pressure situation. T.J. and his staff make sure that you have all of the information you need to make an informed purchase and have never tried to push me into buying outside of my set budget.The rings we bought are beautiful and classy and they took their time making sure that we would be happy with our purchase not just now but for many years to come.Thank you T.J. and the staff of T.Js Fine Jewelry, I am a customer for life.

Be
Review №34

Fixed my watch quickly and for a good price. Thanks!

Br
Review №35

Great business, friendly staff!

Ru
Review №36

Horrible rude staff.

Cr
Review №37

Wonderful people, and they do great work! My husband injured his hand on the job and broke three fingers. The ER had to cut his ring off, and when we took it in to be repaired his hand was still very swollen; they couldnt measure him to find out what his size was. After his hand was back to normal, the ring was too small to go on. When we called, they said to just drop it off at the shop. I picked it up again today, and it fits; doesnt look like anything was ever wrong with it! Thank you, TJ!

Information
25 Photos
37 Comments
4.4 Rating
  • Address:1010 E Main St, Carbondale, IL 62901, United States
  • Site:https://tjsfinejewelry.com/shop/
  • Phone:+1 618-351-1200
Categories
  • Jewelry repair service
  • Coin dealer
  • Diamond dealer
  • Gold dealer
  • Jewelry appraiser
  • Jewelry designer
  • Jeweler
  • Jewelry store
  • Watch repair service
Working hours
  • Monday:10am–6pm
  • Tuesday:10am–6pm
  • Wednesday:10am–6pm
  • Thursday:10am–6pm
  • Friday:10am–5pm
  • Saturday:Closed
  • Sunday:10am–6pm
From the business
  • Identifies as women-led:Yes
Service options
  • In-store pick-up:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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