Champion installed a sunroom for my house a few years back. The roof leaks; the doors and windows dont actually latch when they lock; the cheap flooring has turned green from the sun and when we noticed the cheap green flooring was pealing up, it exposed soggy ply wood that was black with mold. These people do not return calls, do not return messages/voicemails, nor do they show up to our house when we do manage to speak with someone semi-competent enough to schedule an appointment for us. They have closed our Complaint Ticket at least three different times without notifying us or without giving us a valid reason for doing so. They do not understand their own warranty, nor do they acknowledge it. Im sure our Attorney will though. This company is trash and their product is trash.

On March 20, 2020, I made a warranty claim for a faulty new window installation, and ordered several old window sash replacements. Expected time of delivery was three months. After a complete radio silence on Champion part, I reached out to them in Sept 2020, only to be told by their customer representative that the order was stuck, but would be fast-tracked. It is now June 2021, with not a single word from Champion since. Perhaps a different, novel meaning of lifetime warranty - lifetime wait time.After reading some other reviews, I now do wonder if the company is still in business .. and if yes, if they are financially healthy to execute on new orders and honor warranty claims.

I was told that my sunroom needs a rebuild because of poor initial build. That was August, 2020. I had someone out to measure so that Champion could get appropriate materials. I have called the district manager, Tom several times. I left messages with questions and requests...no response. I wrote two letters, one of them requesting return when letter is delivered. Got that notification. No response! Sent another letter...no response. What is going on at Champion? Nobody in upper management even cares about their customers. Can anybody tell me if they are going out of business. Maybe it’s time to contact my local television station.

Great energy efficient windows plus custom made The feature home or new home

Couldnt be more disappointed with champion windows, my house had every window replaced and 70% of the windows seals failed. Warranty supposedly covers free replacement ...with a required $185 service call fee. However when I went to have the streaked windows replaced I realized lifetime warranty really isnt. Will end up spending thousands of dollars with another company to replace windows so streaked they are borderline impossible to see thru. Plus it took months to get a simple response to my repeated requests for service/call back/email.

Do not use Champion windows. I ended up paying 1000.00 per window. Anderson which is much better is maxed out at around 740.00. They never call you back and they only want to rip you off. The company from hell! Save yourselves! Use any other company for windows or vinyl or sunrooms. Trust me. The salesman even quit because the jobs he sold were not getting done!

I cant say enough about my experience with Champion. Their factory rep came out to my home the other day. He was very knowledgeable , friendly and extremely helpful. The product quality was top notch. The whole experience was great!

I just had 14 of the 365 comfort windows by Champion installed. Great window, great service. Lucas Carpentry did the installation.Awesome job!

My wife and I ordered four windows from Champion. They left a message trying to schedule the installation of the windows. My wife has called them three times to schedule the appointment. Each time she called, she doesnt get a live person but an answering machine. We have yet to hear back from them.If we dont hear from them by September 16th 2019, we will cancel the contract.Im wondering if there are financially solvent. even if we hear from them, I am now dubious of this project will be completed successfully.

Had a 26x26 sunroom installed and did the best thing for myself. I use it constantly and have had wonderful luck. The room was put up in 2012 and not one problem. A great company to work with and Tony was the best. I have heat and A/C from a heat pump and stay cool and cozy when needed. Quality is suburb! Go see one for your self! Thanks Champion!

Horrible company. Absolutely no follow through. They do not stand behind the warranty on their products. My advice, use a local contractor in the area you live within.

Contacted several times, always told someone would get back to me. Less than a week after they installed my patio enclosure, I have a broken door, leaking windows and locks that don’t lock. I paid a lot of money to have a patio that leaks when it rains!

I have had my sunroom for about a year, constantly putting sections back together because they keep popping out, door doesnt close right (and hasnt since day one), heat/cooling unit is very loud, and noticed a leak in the ceiling.

Sales rep was great. High quality product

To be absolutely honest they suck. They regularly miss their appointments and unless you call them they get nothing done.

Windows leak from installation.