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Canton Towing
1718 Kimball Rd SE, Canton, OH 44707, United States
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Sc
Review №1

Ill give this place 3 stars just because I got good response time and information over the phone. The price was fair, but I just couldnt wait the 3 hours for them to get me. I found a ride for the kids and drove it to a safer location until the next day

De
Review №2

Ive been very happy with Canton Towing. Unfortunately Ive had several company trucks that have needed towed recently and Canton Towing has been able help me out. Not a service I look forward to calling, but glad to know they are there when you need them.

Ar
Review №3

The tow truck driver Ian was AMAZING! He went above and beyond to help look at my car and see what the issue was when it would not start. He was very professional, kind, and quick! He even sent a text update and thanked me, and I am definitely satisfied and would 10/10 recommend canton towing if all their drivers are as good as Ian. Thank you for being my hero!

Bi
Review №4

The driver was very kind and he was very good at his job the company was polite and kind they kept me informed at all time I would say that they are the best

vi
Review №5

I had a flat tire. The service truck did arrive before the estimated time. He put air in the flat tire and said I was good to go. I told him that I had a spare. He said the old tire was good to go. I told him that I prefer to have the spare put on.After putting the spare on, he said I was good to go. I asked if he checked the air in it. He said I was good to go. I asked him two more times, did he check the air in the spare. He said I was good to go.After driving a quarter of a mile, the spare was low.Now over an hour later I again am waiting for a service truck to put air in my spare.In the past, drivers from Canton Towing have been very nice and helpful. This one was rude and didnt do his job.Oh yeah, I have to pay for another service call.

Ra
Review №6

Good people and nice service. They are locally owned so you are supporting local

Br
Review №7

Had to call twice about my service request for a tow the managers are very unprofessional and rude did not want to help when there tow truck driver showed up to do a tow and got aggressive towards my husband and wanted to make threats. Highly dont recommend!

Sh
Review №8

Good price and friendly drivers

St
Review №9

Called for a tow. Got Someone foreign that answered. Sent me an online form to fill out. Texted a quote $185 for 1.2 miles. When they called for payment, wouldn’t disclose what they were charging per mile, said I was being towed 2 miles and added tax to the quote to make it $212. Then after they got my payment info, they wanted my drivers license number. SHADY. I asked to speak with a manager, no one available. I cancelled the tow. Nothing about this encounter seemed legit.

Ma
Review №10

Open 24 hrs. Good response time and decent priced.

Pa
Review №11

Dude was very rude came to my house didnt wanna do his job and made every excuse in the book to not do it thankfully the tow trucking company I had replaced them With helped me 100% I do not recommend canton towing

Ty
Review №12

Did all sorts of extra , showed up promptly . Even waited around while I took Van off jack stands .Only problem - couldnt make no change , thats okay was gonna tip em anyhow .Happily satisfied with Canton Towing , recommend them to anyone

Ta
Review №13

Locked my keys in the car told me 30 mins arrived within 15mins guy was fast & friendly & the cheapest in canton

Li
Review №14

From the time I called in to schedule this appointment to the time they showed up, they were extremely helpful, friendly, quick and professional! I would definitely recommend!!!

Ka
Review №15

Very friendly I didnt wait long and reasonable prices

Mi
Review №16

As a women it is very rare to come across people who do not try to take advantage of you. This is one of the nicest and knowledgeable companies I have came across.

Pa
Review №17

Got nearly immediate response, Todd was very pleasant and didnt make me feel dumb for accidentally locking my keys in the car.Thank you so much, making my Monday better!

Je
Review №18

The technician was very professional and quick with his service. I utilized them through my AAA service. I can honestly say that I am 100 percent satisfied with the service provided. Hopefully if I need assistance in the future, AAA dispatches them again. Two thumbs up! Thank you again for your fast service and professionalism.

Ap
Review №19

I feel they were very helpful and I definitely dont think they were to expensive, like Ive seen others comment. I think I was charged fairly, I actually used them twice in a 12hr time frame. They were prompt and courteous, I definitely would use them again!

ta
Review №20

Brian was amazing in helping me get back on the road tonight. I was really happy to be back with my family! Very professional and friendly.UPDATE: James driver #49 saved the day!!! He was here within 15 minutes of my tow request and got me back on road. He was polite and speedy. I couldn’t thank him enough especially when I had my fur baby in the car with me! Great customer service.

Ba
Review №21

I rate this place 5 stars. They are the most professional, nice, considerate towing company I ever deal with. I cant say enough good things about them. Thank you, thank you.

Wi
Review №22

When I locked my keys in my car, they were quick to get there and they didnt charge an outrageous price. They are my go to company for roadside assistance.

He
Review №23

They were great! No long wait and the price was right! 🤩

Jo
Review №24

My roadside service provider sent Canton Towing to change my tire after the dealership tightened the lugs too tight. Todd came out on a Sunday morning and had the job done in 5 minutes. He was professional and nice, even offered to load the flat into my truck for me. Thank you!

An
Review №25

Brandon just saved my life @ work and I am so thankful. Thanks again guys!!

L
Review №26

Canton Towing is a very professional and trustworthy company. Their service is fast and courteous. The people who work their really care about you as a customer and your needs. They do everything in their power to accommodate your requests. I personally wouldnt ever think about calling another tow company, it will always be Canton Towing.

Ad
Review №27

The Manager went above and beyond today. For moment we thought our car was more trouble than what its worth but he was thinking quick and had solutions for everything.They were quick and got us all home safe. Definitely will be using them for any future services.

De
Review №28

I had a flat tire & called Canton Towing. A young man named Rob came out & changed & plugged it for me. I must say that he was the most helpful, kindest, sweetest man I could of hoped for in my time of need. I would definitely recommend this company everytime. Thank you Rob for your help & kindness.

Li
Review №29

Had the misfortune of a tire blowout on I-77 in 90 degree heat. Chris from Canton Towing was a wonderfully professional and courteous young man. He got us and our truck where we needed to go quickly, efficiently and the cost was surprisingly less than I thought it would be. I highly recommend Canton Towing!

Va
Review №30

The driver that came out was very nice and understanding. Helpful. Even honked the horn for my toddler who enjoyed the ride in the big truck. Amazing service

Ti
Review №31

I bought a car recently that needed towed to my home.I called the rest then chose the best for pricing and that was Canton Towing.Shane the tow truck driver arrived on time and handled everything.Real professionals here...Definitely 5 stars for both Shane and Canton Towing...

Ro
Review №32

Flat tire on 77 very reasonably priced

ma
Review №33

One of the nicest places to go for towing... fair priced, well organized, great drivers with extensive knowledge of what needs to be done for the job. Plus their trucks are so beautiful!!!

Ro
Review №34

So. Shout to Eric hellva driver and very professional and of course mark Lamielle is the man that set it all up and got my towes in progress so if ya ever need something towed just call them they rock ! Good day bous

Ke
Review №35

They dont take responsibility if they damage ur vehicle in any way, some staff is friendly , others r not

Sp
Review №36

They were so helpful & polite!! I appreciate everything they did - above and beyond they went!! Great service they provided - you wont be disappointed!!!

Sa
Review №37

They are always so nice and helpful! Always recommend Canton towing

Sl
Review №38

There not really helpful so if ur car is not insured u have to have the car towed from there lot!!

Ke
Review №39

Always professional and easy to deal with.

Ja
Review №40

They sent flat bed out, my front lower ball joint was busted .he tried to drag it on the bed.bHad to stop him from doing more damage. There charge was 86 dollars and was 2 miles.

Ch
Review №41

Always on time and great customer service!

Je
Review №42

Always there when needed , friendly and courteous !!

Jo
Review №43

Kenny (#44) was very courteous and very processional. I hit a deer at night, and he very nice, and totally made me feel safe, and that my car was going to be in good hands. We had to wait a long time police to show up to fill out a report, and he was very patient. Highly recommend using Canton towing!

An
Review №44

I think your prices were outrageous it is highway robbery it wasnt even 24 hours how ridiculous to be 459.56

Ni
Review №45

Arrived in 40 mins for a break down call on sunday. Nice.

La
Review №46

Towed 23 miles not a scratch

Na
Review №47

Had to get the car towed a considerable distance, and they were happy to do it for a reasonable price

Ky
Review №48

Nice people. Got me back on the road as quick as possible. Train tracks you have to cross will knock the fillings out of your teeth though. Even at a crawl.

Ky
Review №49

I’ve dealt with them 2 times, lockouts both times and they pulled up within 15 minutes and only charged 30 bucks. The best service you’ll get around here

Jo
Review №50

Very good service! Prompt and accurate on arrival time!Ian, our tow truck driver, was very helpful and professional. Saved me a lot of time.

He
Review №51

Driver of truck 9 was impressive. Overall great experience

La
Review №52

Absolutely would recommend this company! Have used them several times ! They deliver excellent quality service with accuracy!! James Sams and Nelson Poland especially for the quick service!! Thank you Canton towing for another job well done!

To
Review №53

Great service great equipment however their rates are ridiculously high! They towed me less than two miles and my bill was $234, and only took about 45 minutes start to finish. I originally planned to tip the driver 20 bucks but after see my bill I couldn’t do it!

Mi
Review №54

Guy that came to lock my car was rude and acted like he didnt have time to deal with it

Ro
Review №55

They picked up the car in one area and delivered it to another area on time just like they said. I was very happy with the service.

ka
Review №56

Wonderful service both dispatch and the driver where very friendly and the tow was affordable. Will be using again

Jo
Review №57

I had an accident that happened in front of my fire station. My truck was ran into by a girl with no driver’s license and in the front parking at the station from across the road. She mistakenly hit the gas instead of brakes. Kyle at Canton Towing showed up, he and I assessed the best situation to get my truck on his truck. We waited for PD to make their report. Then very easy and methodically got my pride and joy on his truck. He said they gave me a first responders discount!!! He gave me a ride back to Alliance to my other gig as a body man at Montrose Alliance. Unfortunately our bullpen was locked. We methodically walked my truck off his to beside the building. Then he gave me a ride home. He showed a lot of empathy towards me and my situation. I will be requesting him when I need a tow and Canton Towing because of the grace of their discount!!!!! Thanks Kyle!! Have fun at your wedding brother!!

sh
Review №58

Absolutely nothing wrong with the company or the price just went another way

Al
Review №59

Have used this business in my job and my personal life. The people are on the spot, and super knowledgeable about vehicals.

Jo
Review №60

Canton towing was terriblebroke down at 1 a.m. and they wanted cash I had a charge card but they only took cash and nights what they told me so they left me stranded I would never go there or recommend anybody goes there

Ch
Review №61

Quick service good price

Du
Review №62

Very skilled drivers! Victor was friendly and helpful and amazing behind the wheel. Moved my 1966 Chrysler 300 with precision. Was able to back it into my garage without much difficulty. Got my baby back in her home. Will definitely use this service again! A+

Ch
Review №63

I give them 3 stars only because it cost $80-$85 just to take your vehicle to a place thats only 2-3 mins away ....but the get 5⭐ for their workers coming out in the cold and snow

Ja
Review №64

Very polite and professional

Co
Review №65

Just had the engine blow in my car. Gideon driver #19 was dispatched out to pick my car up. What a great guy!!!! He was calm and patient and helped me out beyond imagine. Would highly recommend!!!

Al
Review №66

Quick and very helpful!! Awesome job towing my car!

Bi
Review №67

My name is Billy King. I had Adam (#28) give me a tow this morning. He was very personable and went above and beyond to make sure my car ended up in the location it needed to be safely. I really appreciate the help and the extra mile he was willing to go.

Ji
Review №68

That did a great job thank you

me
Review №69

If I could give this company zero stars, I would. I was told the truck would arrive no later than 7:42pm for a tow and once 8 o’clock hit, I knew there was a problem. Also, just for reference the dispatch office is 4 miles from my house. I called the company and I believe I spoke with the owner. I was told the driver had arrived and realized the truck had a malfunction so he had to go get another truck. First red flag: the driver had never arrived at all.... 35 minutes later, still no tow truck. I call back and immediately get put on hold, from the same person I spoke to earlier. I tell her that it’s been 35 minutes since I last spoke with you and the truck isn’t here yet & I would like an update on where he is please & she responds with excuses. She had horrible attitude and poor customer service skills. She was telling me that she doesn’t want my business and that she will just call another service provider for me instead of just giving me the update I wanted in the first place. She then proceeded to hang up on me. This wasn’t my first horrible incident with Canton Towing but it most definitely will be my last.

Oh
Review №70

We were cruising down the street in the 6-4, when she decided that she didn’t want to cruise no mo. :) Luckily, Adam #28, arrived in a jiffy with a flat bed, and we were back home in no time at all. Thank you for being quick, kind, safe, and courteous, Adam! You took good care of us and our precious baby (the Chevelle.)

Ch
Review №71

The driver responded on time

Ba
Review №72

I needed my car towed to an locate mechanic and the tow driver James came to the rescue he came fast and was friendly ,informative,and price of towing was very reasonable and he very helpful and was easy on the eyes...thanks canton towing for your great services... 💪

Mi
Review №73

Driver was superb!

La
Review №74

Good business

Ju
Review №75

Do Not Hesitate to call this company for a big rig tow!!! Thank you Joe and your staff. From making the first phone call to the end of the tow experience everyone was very pleasant, honest and professional.

Ki
Review №76

I received poor service today. The driver did not introduce himself, spoke in a rude manner, and did not listen/respond to my questions or requests. He drove unsafely, speeding and then stopping hard right at the bumper of cars in front of us. HE WAS USING HIS CELL PHONE WHILE DRIVING. Never again!

Do
Review №77

I had a flat tire when I came out of work. I called my roadside assistance and Robert showed up. He was extremely helpful and friendly. Canton Towing has a very good employee in Robert!

Ma
Review №78

After the first towing company tore the bumper off my camper, AAA jumped right in with the premium services of Canton Towing! Driver, Curt #9 was so professional and polite! My camper is home, safe, and parked better than I could have done driving it! Thank you Canton Towing and AAA for rising above the mediocrity of many businesses today and saving future fun and happiness for my grandchildren and I!!

To
Review №79

Last night while watching a movie at the massolin theater my car battery died. Our tow guy (Kenny I think) went above and beyond to try to get my car started so it didnt need to be towed. He was very professional. It was around 2 or 3am before my car finally started. Thank you Canton Towing your customer service was excellent. Will recommend to others!

Je
Review №80

Terry, driver #48 is the Best! My truck was broke down in my driveway and he made what seemed to be impossible possible. He was able with tires locked on it and everything move it from one place to another in no time at all just so I could have use of my driveway once again. My family is very grateful as this truck was an eyesore and inconvenience to everyone including my neighbors. Thank you so much.

Do
Review №81

I just want to say thank you to the amazing crew here at Canton Towing! You guys really went above and beyond to help out my husband when he needed you guys. JT was who helped my husband when he needed assistance. You guys let my husband stay in the yard while he was waiting to get his truck fixed and he truly appreciated all your help and understanding, my husband John Harper loved how you guys all came to check in and see if he was needing anything, We greatly appreciate all that you have done for us! If we are ever in canton again we will definitely call Canton Towing for anything that we may need

St
Review №82

Always arrive in a reasonable amount of time, fair pricing for wheel lift or flat bed tows and winch out services, friendly and professional staff! They always do an excellent job!

Am
Review №83

Needed Canton Towing today due to the starter going out on my car. Just needed it towed from one location to my home. They said it would 45 minutes to an hour, which was fine. I was in no hurry to be anywhere. The driver, Jonathan, called me when he was about 15 minutes away to let me know he was on his way. He was very friendly and courteous. He was able to give me a ride to my destination. When he got the car to my home, he even attempted to see if he could rattle the starter enough to get it to start. Unfortunately, its dead and would not start. Canton Towing was the most reasonably priced as well. So, for what started out as a bad day for me, their service, fees, and professionalism made my day better.

mi
Review №84

Good job they do

Tr
Review №85

Very professional and quick time.

Ri
Review №86

Great response time. Did an awesome job.

Ca
Review №87

I locked my keys in the car for the first time and I had to call AAA. Phil #38 was very nice and helped me out, very professional and polite. Great service.

Ji
Review №88

They were very professional, courteous, nice equipment and reasonable priced.I would definitely use them again.

ja
Review №89

Rob driver #16...I had great service from canton towing, my tow guy was very professional. And quick and really was the best tow guy I came across!! Gooooo canton towing 🤘🏽🤘🏽🤘🏽🤘🏽

La
Review №90

My son and I were locked out of our car in the cold and had a flat tire. Rob (driver#16) got there fast and was super kind and friendly. He got us in, actually fixed the flat, and put it back on car.Thank You Rob!

Li
Review №91

Ive dealt with them at least 3 times. Once as a customer a few years ago. Very rude driver and office staff. Dealt with two different trucks on two separate occasions recently. One was speeding through a school zone and tailgating me through it and then past it. The other just pulled out of a residential driveway and in to my lane in front of me and I had to slam on the brakes. Seems like your drivers think they dont need to follow the laws when driving.

De
Review №92

Awesome service and fast too. Locked my keys in my vehicle and called a handful of Auto Locksmith services that either told me they couldnt unlock my vehicle or gave me the run around and never called back. Canton Towing showed up before the estimated ETA, and had an awesome price. Thanks for helping me out.

Ma
Review №93

My car died leaving 4 of us, 2 of them in car seat & infant carseat. The driver Curt went above & beyond his duty to help us load the kids and get us ro a safe place. I would highly recommend Canton Towing. Thank you for being so nice .

To
Review №94

Driver Terry #48, was just great !! I have a 02 Roush Mustang and it sits really low up front. He put me at ease right off the bat and explained exactly what he could do so the front fascia would clear his truck bed.. Not a single hiccup loading and unloading !! Thank you very much !!

la
Review №95

They have very nice equipment, I love how well they take care of their trucks! It’s usually a bad day when you need to call them but every time I’ve needed them they are very professional and priced fair. The only tow company I use anymore in NE Ohio.

Ma
Review №96

They towed my car twice in 3 days. They were very knowledgeable and courteous. Wouldnt think twice about calling them again.

m
Review №97

First time I called Canton Towing yesterday on a lockout on my 09 Dodge Challenger. Rob showed up and was extremely prompt, professional and fast. Very friendly I would recommend them to anyone!

St
Review №98

I needed a tow from my house to a mechanic. I called canton Towing in the morning and the gentleman that answered was very courteous and I felt that the price quoted was reasonable. When the driver showed up, the service went downhill. He was rude, he threw his cigarette butt into my yard. He acted like he was being inconvenienced. When he got my car to the garage he proceeded to be rude to the mechanic and was bad mouthing me. What he didnt realize is that the mechanic is my brother-in-law. Canton Towing has a great reputation. That wont continue if they keep employing unprofessional lazy drivers.

Br
Review №99

Great group of guys I would recommend them to any one. They are great at unlocking doors and getting you going even if its a tow.

ke
Review №100

Used them 2 days in a row. Driver today was Kenny #44. He was on time and professional. Will certainly use this company again. Allison the dispatcher was proffessional and helpful.

Information
89 Photos
100 Comments
4.2 Rating
  • Address:1718 Kimball Rd SE, Canton, OH 44707, United States
  • Site:http://www.cantontowing.com/
  • Phone:+1 330-493-6900
Categories
  • Towing service
  • Auto body shop
  • Auto parts store
  • Car repair and maintenance
  • Transportation service
  • Trucking company
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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