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Elite Radon Team
192 Gateway Dr Suite 108, Canton, GA 30115, United States
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Ji
Review №1

Stellar experience with the Elite Radon Team! After leaving message after message with other firms who never returned our call, Kim got us scheduled in short order.The technicians were professional and personable, and frankly, this has been the best and easiest “home improvement” project we’ve ever experienced.We had Radon levels over 25 in the basement, and testing after their work was completed showed it was down to less than 2. Happy? You bet!Can’t recommend the Elite Radon Team highly enough!

Ga
Review №2

After nonchalantly purchasing a radon detector from Amazon (the Wave), expecting little or no radon in my basement, the detector pretty quickly pegged in the red region. I did my research on radon companies that have proper certification for radon mitigation and found that Elite Radon Team had several employees that were certified. I called and they sent someone out (Tyler) within a few days. Tyler looked over the house and found an ingenious solution to funnel the radon out from beneath the house and vent it above the roof line (which is the accepted method of radon mitigation). The installers came out within a week or so and completed the installation in about 6-7 hours total. They were completely professional and cleaned up after themselves very well. Initially, it looked like the vent coming out of the roof would need to be visible at the front of the house. However, the installer came up with a great idea to eventually have it exit the roof where it cannot easily be seen. In addition, he painted the pipe black so it blended into the shingle color. I was very impressed with his concern that the installation look good and to make sure I was happy with the solution. They had initially forgotten to seal the edges of my basement where the wall meets the floor, but came out within two days to rectify the problem. I was especially happy when my radon levels dropped well below the acceptable EPA level overnight and have remained there since! What a relief! I am very pleased with the work of Elite Radon Team and their level of professionalism. I strongly recommend their work!

Br
Review №3

Great people to work with! They were very fast to get the state of the art equipment in place and start monitoring. They communicated at every step with all parties involved. They took the time to explain everything and answer all of my questions. The report was very detailed (by the hour) and a plan to correct the issue was included. It was reassuring to have a professional organization of this quality looking out for our interests during a concerning time in the real-estate inspection process.

Ni
Review №4

I cant say enough good things about the Elite radon team. Tyler and Kim made sure everything way taken care of for us and made our home safe again. They are extremely professional, punctual, and will make sure you get the best service possible. I highly recommend them for all your radon needs.

Ke
Review №5

Responsive, Professional, Friendly, and Very Informative. The Radon mitigation installed in my parents basement by the Elite Team achieved great results We could not be happier and plan to have them check our homes Radon levels soon!

Ko
Review №6

Elite Radon is truly the best company Ive had service my home. They quickly installed a radon system at a competitive price with no hassle. After installation, we noticed the system was vibrating more than it should and the Elite Radon team kept coming back until the issue was solved with no inconvenience or additional cost to us. I could not ask for better customer service and workmanship. Thank you! I highly recommend them.

Wi
Review №7

I needed radon mitigation for my home and got quotes from 4 different companies. Price was by far not the only deciding factor in my selection process. I was only looking at guarantee levels, professionalism, responsiveness, and a host of other factors. During the process, I couldnt find a more professional and responsive group, although the communications was a little sporadic. They definitely overcame that with their professionalism. They diligently worked with me in an attempt to have the indoor install outlet in the back of the house. Unfortunately, the design of my home was not going to allow that, so definitely no fault of them. Once the install plan was set, the crew set to install. Again, they came out and was very professional and did everything in a timely fashion. I was comfortable with my decision after they left. That feeling remained until recently when radon readings were above guaranteed levels. These readings came from a certified laboratory calibrated device against a known sample. I have certificate of proof. They are refusing to honor their guarantee because they want a certified technician to get the reading... whats so special? Hell use a calibrated device to do the readings... the same requirement of the device Im using. (Compare that with my neighbor who bought a battery operated reader from Amazon and those reading got his radon mitigator back to honor their guarantee). Im not expecting something for nothing, but one calibrated device is as good as another (hence the term calibrated) and they are refusing to honor their guarantee using a certified laboratory calibrated device. Now I have to needlessly spend more money for someone else to use another calibrated device. How many times with this happen. Its only been 2-3 months and Ive already need them to do more work to get to guarantee levels. Spending more money every few months needlessly does not look like a promising outlook. I regret my decision.UPDATE: You asked for a certified test, I gave you one. As I so eloquently pointed out previously, my device is laboratory calibrated and certified, the same as yours. I even gave you the certificate demonstrating as such. Regardless, a mere 45 minutes after posting this, I got a call from the office manager. Shes always been very nice, even when dismissing a certified calibrated device that you claim you wants results from. As it stands, she offered to send someone out to do a testing for me? Can you guess what the results were?[insert pause here for dramatic effect]A) the results were higher than the established threshold, and B) the results matched my certified calibrated device.[Raise your hand if you saw that coming. ‍]After the readings, Tyler made some adjustments and we currently are awaiting the results to see how they play out.As it stands, Im not asking for anything approaching your exception to the HOA President. Its obvious he didnt have a calibrated device. I wouldnt have a leg to stand in if that were the case. However, its painfully obvious that because my certified laboratory calibrated device is different than what youre accustomed to, it doesnt invalidate its readings, as they were the same as the device you used and are familiar with. (They both sat approximately 2 feet from one another when both were present)Like I told Tyler, Im also not like chicken little and screaming for repairs on a single high reading or one thats barely over the thread hold.I just feel that the dismissal was a knee-jerk reaction to your previous experience and because youre unfamiliar with the device, it led to some trepidation. As evidenced by the test done and the results given by both devices, I hope you can see that not to be the case here.UPDATE#2: As you pointed out, although the readings were below EPA danger levels, they A) Matched your calibrated devise, and B) were ABOVE your guaranteed levels.

La
Review №8

I cant speak highly enough for the Elite Radon Team and their home inspector Fedor and their customer service genius Bobbie. They were professional, kind, supportive and worth every penny. Thanks to their above and beyond inspection we caught 2 huge issues with the home I was buying that ultimately forced the hand of the seller to pay for, saving me literally thousands of dollars. I will definitely use them in the future if I need them.

Me
Review №9

We are the owners of 996 Settlers Ridge and are extremely pleased with the work this company did on our house. The group at Elite Radon Team were very professional in collaborating with us to achieve what we needed, with the end result being wonderfully executed. This brings peace of mind to our family knowing our house is now safe. -Pedro Sanchez

Er
Review №10

Simply the best. Our house had a system installed by another company that was not adequate. Elite came out and made some recommendations which I agreed to. The added a second pit, dug out the 1st pit out properly, and installed all new piping and a better fan. My levels are now average below 2 pCi/L and I am very happy!

Ia
Review №11

After receiving a shockingly high radon test result, we began looking for a radon mitigation installer. We landed on Elite Radon Team and quickly got on their schedule. When the two-man crew showed up, they were professional and eager to install a system that would work best for our home. Once finished, they left a tester behind to verify that the system was working as intended, and the following week we got the results: we went from an average of 11.4 pCi/l to 1.4 pCi/l. We are extremely pleased.I would highly recommend Elite Radon Team if you are looking for a professional team to install a radon mitigation system.

Sr
Review №12

I recently got my radon mitigated by the Elite Radon Team and I highly recommend them. They were really knowledgeable and highly professional. They dont just install a fan and hope it works like the other companies do. These guys have advanced radon detection system and they monitor the pressure levels across different areas in the basement, and sniff for radon levels post mitigation to make sure they are well within or below the dangerous threshold. They are also very reasonably priced and pride themselves on the workmanship quality. Also, the fans that they carry are very high end and quiet. If you are serious about radon mitigation this is the company you should contact.

ka
Review №13

Happy we had our radon test with this professional and efficient team!

Mi
Review №14

Very responsive. Kim is great!

ta
Review №15

The fan stopped working on our home radon system installed back in 2013. The service guys they sent out were knowledgeable and friendly. They located the non working fan and were able to replace it quickly at a reasonable price. The new fan even comes with a 5 year warranty! Great job today!

Ma
Review №16

I’ve worked with James professionally for years. He is the most knowledgeable in his field. He does impeccable work and has the utmost integrity. Top notch team! I would highly recommend James for any of your radon mitigation needs.

Je
Review №17

I had three different companies give me quotes on a radon mitigation system. I am so glad we used Elite. The owner, James, answers the phone when you call. He was responsive and came out the next day (on a weekend) gave me a quote and answered all of my questions, in detail. Elite was able to come out just a few days later to install the system. Kevin and Brandon did the install, and were great. Polite, courteous, and professional. Radon levels retested with a third-party. We are now well below the EPAs action level.

Br
Review №18

Overall great and friendly customer service. James originally came out for the estimate for radon mitigation system. During the estimate he walked us through how the system works and how the whole process of installation was going to be. After the install techs installed the system my wife and I couldnt have been more happy by their professional and courteous work. After the install there was a follow up reading for radon which was originally at 4.0 ( before mitigation) and dropped to a .8 ( after mitigation systeminstall). I would highly recommend James and his crew for your radon mitigation needs. Thank you once again.

Ja
Review №19

Elite Radon put in a new air filtration systme to eliminate radon in our basement (specifically installing a Energy Recovery Ventilation System and Merv 13 filter). They did an absolute excellent job throughout the entire process - from explaining the activities to the placement of the duct work to the final walkthrough of the system and explaining the benefits. Matt was absolutely excellent and a wealth of knowledge. I highly recommend Elite Radon to anyone needing of Radon testing and/or remediation services.

Al
Review №20

I have used Matt Koch at Elite many times and he is the best in Atlanta in my opinion. Knows a lot about radon and the best way to mitigate it. Every house is different and so every mitigation system is different. You need the best configuration which is the lowest cost but also functional and cosmetically appealing. I recommend him with 5 big stars!

To
Review №21

After interviewing and receiving quotes from two other companies, we chose Elite Radon and were extremely satisfied with the outcome. One company tried to sell me two systems. James, the owner is a certified professional who installed our system. He and his worker were efficient, understanding, professional, courteous, and extremely knowledgeable. I highly recommend James and his team.

Ma
Review №22

We received excellent results from the installation of the system. We went from consistent radon levels of 12 and above to below 2 after the first day. They were very professional in the installation and clean up. Very pleased with the results!!!

Do
Review №23

Unlike most contractors, James was quick to call back with answers to any questions. He also always showed up when he said and provided results very promptly! I would definitely use Elite Radon again.

Ci
Review №24

This company is based on Honesty, integrity and hard work. Does the job right the first time. You will not be disappointed! Give them a call today.

Ka
Review №25

Matt came right out and did a thorough evaluation of our system and reassured us the fan was working properly. He took the time to explain how the system worked to reduce radon. We will be sure to call Elite Radon Team for any radon related issues.

Ca
Review №26

Very professional and very knowledgeable. I wouldnt use anyone else... however I hope that Im not installing another system anytime soon :) !Thank you Elite Radon Team!!!

Ch
Review №27

James was great! Came out on time and was very professional throughout the process. I would recommend him to anyone buying a home or needing testing to use him.

J.
Review №28

We called several companies and went with Elite! James is the best in the business! He was very professional, knowledgeable and honest. He does what he says when he says. I wouldnt recommend anyone else residential or commercial! If you want it done right the first time it just need what you have inspected it repaired call James! Youll be glad you did!

Br
Review №29

James is a true professional and expert in his field. James is thorough, responsive and his excellent communication helps deliver an overall great customer experience. I highly recommend Elite for your inspection or Radon mitigation needs.

Me
Review №30

James was wonderful! He writes very detailed reports, includes a ton of photos, and is happy to explain anything to you. He tested the for moisture leaks, mold, and carbon monoxide in his inspection as well. I cannot recommend him enough if you are thinking of buying a home.

K
Review №31

James did a great job. Worked with me to select the best location for our mitigation install. Ild use him again.

Ti
Review №32

I was referred to James by my real estate agent and could not have been happier with his insight into the test results of my buyers inspector. James was able to save me a lot of $$!!! I would highly recommend James, he is truly an honest radon inspector. Thanks

Je
Review №33

I was very happy with our experience with James Farley and Elite Inspections. We were in a situation we needed resolved quickly and James responded promptly and fit us in. He was very kind, knowledgeable, and took great care of us. We will definitely use this company again!

Sh
Review №34

He is very knowledgeable, sharp and educated in his business, I liked his service as he is testing all details in the house. Happy with his service and I would recommend this company.

Do
Review №35

I was very pleased with James Fraley services last week. We were referred to him and couldnt be happier with his service. He pointed out things we would have never thought to look at. Thank you James for being flexible and good at your job.

Ch
Review №36

It was honestly the best thing that could have happened. I had sold myself on a piece of property thinking it was worth the trouble fixing it up when in reality it would have been a bust! His report was in depth, full and organized.Thanks again,Chris

Jo
Review №37

World class service. I highly recommend James to my network and will be asking him to perform maintenance on our current system in the future!

mi
Review №38

I contacted three Radon specialists to install system in our home. Selected James after reading reviews and meeting with him personally. Found him to be straight-forward in explaining the process and a fair estimate. He installed system, as promised, at the price agreed and cleaned up when the job was done! Even came back to check and upgrade exhaust fan free of charge. Id unhesitatingly recommend this gentleman.

Ha
Review №39

We recommend James Fraley to customers who are in the process of buying homes, where the home has elevated levels of radon. James can be counted on to professionally install an effective radon mitigation system. I always recomemend James with Elite.

Am
Review №40

Very professional, quick resolution, would highly recommend. A++++

Ca
Review №41

Super professional and incredibly diligent team.

Mi
Review №42

Elite Radon Team was professional, dependable and did what they say they would do. I would recommend them to anyone that needs the job done right!

Ro
Review №43

They have done great work and always a fair price. Dont trust your home to anyone else.

Ju
Review №44

James did a great job and I would not hesitate to recommend him to anyone.

Sh
Review №45

Mr Farley really took pride in his work.While inspecting our home for mold he really went an extra mile for us. He did an awesome job at a reasonable price. The cheapest price in Georgia but with still quality work.He was skillful in his field and really knowledgeable too! The report was very neat and easy to understand.I would definitely use his services again if I need them.He was also very patient with my husband and I. We really appreciated his time and his enthusiasm he had as he performed his duties. .On a scale of 1 thru 10 Im definitely giving him a 10.We was very please with the service.Thanks again

06
Review №46

I would like to just say my experience with Elite Inspections of Ga was very pleasant and professional. After my place caught a flood I needed a professional inspector to inspect my place for mold. After contacting Elite inspections of Ga, I must say Mr. James Fraley did a wonderful job discovering what was a non livable environment and could eventually turn into a deadly environment to be in. What I love about him is that he put his customer first, I really do appreciate his concern and complete honesty about the living condition I was in. He did not make me feel as if this was another inspection for him, he really took his time to complete his job professionally. He even took pictures with the testing machine as will testing the walls, hes definitely spot on with his work and is affordable as well. I definitely would recommend Mr. James Fraley to anyone that is looking for a great and professional inspector. I really appreciate everything he has done.

Ka
Review №47

James was very thorough with his inspection, and took the time to look over everything. There were a lot of unseen problems with the house we bought. We had enough time to put in an ammendment to fix the major issues. Before the closing he came out of his way at 8pm to come to do the final inspection. If it wasnt for him we would have bought a house and the heat would have stopped working. He is a very nice guy and will go over with you everything that he does when he comes to a house. I also did my research to make sure he is very well educated. I would have hated to buy a house and everything just start going bad. He did a great job!

Information
19 Photos
47 Comments
5 Rating
  • Address:192 Gateway Dr Suite 108, Canton, GA 30115, United States
  • Site:http://www.eliteradonteam.com/
  • Phone:+1 678-321-7879
Categories
  • Environmental consultant
  • Environmental organization
  • Environmental health service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:Closed
  • Sunday:Closed
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