I had a small brick repair job and called Dr Sweep. They arranged a visit for an estimate, completely explained what would be done and the cost.I was able to schedule the work within a short timeframe.Jason did an outstanding job of repairing my brick wall. He was very professional, explaining what he was doing and answering all my questions.He cleaned up completely and the work was perfect. You would never know there had been a problem.I would recommend Jason and Dr Sweep without reservation.

We had a poor experience with this company. After a no call/no show, they replaced the fireplace walls. They cracked after the second fire. They came out and fixed it for free a few days later. Then it cracked again. I reached out to them twice and never got a response back. Would not recommend.

They came to our house because our chase cover was rusted and we needed a new chase cover and chimney cap. Their estimate was reasonable so we went with them. They also threw in a discounted chimney sweep. After the install of the cover and new cap, the young man who was installing it and who performed the cleaning told us there was crimping in our chimney liner, and we needed to get it looked at by his supervisor and that it could be dangerous. When the supervisor came to do the inspection, he spent maybe less than a minute looking up the liner from the fireplace. He told us there was crimping and the liner had become unattached from the fireplace and it could not be repaired unless we wanted to spend an exorbitant amount to take apart our chimney and install a new liner from the outside--he seemed to be making up the figure to insure I did not go this route (he also made sure to point out they would not repair the siding when they did this and we would need to hire another company to reinstall the siding). He also told me that if we used the fireplace we would risk burning our house down. He then began his sales pitch on a gas insert. I listened and took his quote but something felt off. It was even more apparent something was amiss when they called me multiple times over the next few weeks pressuring me to go with them on the gas insert. I finally asked that they stop calling, and I emailed the manager and told him we needed more time. It took us a year to get a second opinion due to COVID but when we did, we got a very different story. The liner was crimped, but was easily repaired in less than an hour. We also were informed that our chimney was very dirty. We had not burned any wood since the last cleaning by Dr. Sweep because they told us it was dangerous, so clearly they either did not even clean our chimney when they came out or did a really bad job. We bought our house because we loved the fireplace in our family room and they almost took that away from us just to make a buck.

Adam has been to my house twice now during these strange COVID times. He patiently, painstakingly installed a new fireplace and with the same care walked me through every aspect of its use until I was confident. The result is a warm, cozy house and a family who loves snuggling in the living room. Adam goes above and beyond to ensure and maintain your satisfaction. His expertise and assurance mean a LOT to me- a mom with three little ones running around. Adam is the man to fulfill all your roaring fireplace dreams!

Dr. Sweep is fantastic. Scheduling an appointment was super quick and easy, and the tech who performed the cleaning and inspection on our chimney, Aaron, was amazing! He was super thorough, kind and explained everything he had done and found in detail. We will definitely use Dr. Sweep again in the future and will recommend them to everyone in the area. Thank you Aaron!

We had a great experience with Dr Sweep from start to finish. Scheduling an appointment during the busy season was fast and easy, the team called the day b before to see if they could come in the morning vs afternoon, when they showed up they were friendly and used COVID precautions by default. We were scheduled for a fireplace and flue cleaning but they quickly determined that we needed to have the unit replaced and walked me through the multiple reasons why. They did a quote on the fly and one I approved they completed the flue cleaning and installation (the unit was on the truck already). Everything was completed in about 30 minutes. 5 year warranty out of the box. Highly recommend!

Had these guys come out about 3 weeks ago and noticed they missed something. I have a trap in that leads down to my basement for the ash. I cleaned out almost 3 bags worth of ash. Charged $189 for a cleaning and they didnt even get the biggest part. They guy that came out said he only had about a years experience. I dont fault him. I just want this corrected in the future

Our call was promptly returned by Marisa. We inquired about gas fireplace cleaning/inspection and scheduled appt for service. Due to special circumstances we needed to have someone leave work to meet tech at our home. Marisa was able correlate this so we knew time tech would arrive. Our tech, AJ, called ahead and arrived at stated time, was Covid compliant and put shoe coverings on before entering house. He removed logs, thoroughly inspected fireplace, cleaned firebox, cleaned logs, replaced sand, meticulously arranged logs, then lit fireplace when finished. He answered all concerns and questions. Cleaned up thoroughly after job. This was our first time having our fireplace serviced and we were extremely impressed from start to finish. We called 3 companies for quotes. We understand this is busiest time of year for this type of service, however, Dr Sweep was ONLY company to return call. From reading other reviews, prices appear to be about same for this service. $200 for a great cleaning, EXCELLENT customer care and peace of mind knowing our fireplace is safely operating was well worth it....Oh - I should add.... This was the first time in 30 yrs this fireplace was professionally serviced. It has never looked and operated better. Thanks again to Marisa and AJ for their assistance with our scheduling needs and a job that exceeded our expectations. Highly recommended Dr Sweep!!

After a text and email confirmation the day before, he was a NO SHOW. After waiting all morning for Jeremy, he didnt have the courtesy to text, call or email us that he wasnt coming. Received a phone call at the end of the day to find out he didnt know how to do the job anyway. It was a simple job, chimney cap and liner.

They did a great job - we had them swap out an old gas fireplace with a new vent less model. We can now turn the fireplace on from the remote with the push of a button. The fire is HOT! Weve used the fireplace everyday since it was installed. HIGHLY recommend

Thanks Pete and Joe! I would like to express my gratitude to the both of you,For a job well done. More important than the work performed, I had the pleasure of meeting two Honorable men.It seems rare to find honorable people today, glad I got the chance.Thanks for keeping your word!!George Jackson

I had a gas fireplace that no longer turns on fire on the burner. Only the pilot was working so I called this company to schedule an appointment back in August. It takes 3 weeks for them to be able to come to my home and diagnose the problem. Finally the tech arrived and completed his diagnosis of the problem. He told me I need a new gas valve since its broken and does not transmit current. I was charged $99 and gave me an estimate of $400 to fix it. I was informed that the office will contact me and schedule an appointment. I waited for 2 weeks and never heard so I decided to check the electrical current again and found out that it was only a bad electrical switch on the wall to turn it on/off. I used my old extra wall light switch and replaced it and the fireplace was working again.

We were very pleased with the service and knowledge from Pete. We had not used our fireplace on 20 years but he cleaned and started the gas fireplace carefully looking up the chimney for repair needs. Cleanup was easy as he brought his own tarp. He was very knowledgeable of gas fireplace workings and we talked about a ventless system. I would definitely ask for Pete again. I’m sure all their service reps are very professional!!

So happy we went with Dr Sweep. Everyone was so helpful and friendly from start to finish. Installation was great they got in and got out. I would definitely recommend Dr Sweep!!

We had Dr Sweep come out for our chimney inspection and cleaning. Connor was efficient and tidy. You’d never know he was there after he left (unless you looked up our sparkling clean chimney.) he took the time to explain everything he was doing and was realistic with us about our options moving forward. I appreciate the fact that he covered his shoes and cleaned up as he went. Would recommend this service to anyone. Definitely best prices in the canton and surrounding area. Thanks!

Called dr sweep for information on a gas log set. They sent Bill out to do a estimate. We were looking for something more natural but we were tired of wood. Bill gave us different options but recommend one set that he thought would work the best for us and be the most efficient. We went with his choice and couldn’t be happier. The gas log set arrived a week later and he installed it right away. He also painted the inside of our fireplace black for free. The results are amazing.

NOT RECOMMENDED. I had an estimate done prior to the shut down. I final got my water test rescheduled for 5/16, appointment between 9 and 1. Called and confirmed the day prior NO CALL NO SHOW. I called and sent an email, no response. I called the next business day and was told by a very rude Leslie, well sorry – I don’t know what you want me to do about it. We can come out this weekend? I said no, it’s a holiday weekend and I’m not wasting another 4 hours for someone to maybe show up. I said that was very unprofessional and what guarantee did I have that were going to show up now? I asked what happened, why they didn’t call? She gave me the owners number and told me to call and yell at him.

I found this company to be very professional from the very beginning. They responded to my request for pricing to clean my chimney right away, sent a quote and followed up in a timely fashion. Upon booking the appointment I was sent an email showing the invoice and a picture of the person (Randy) who would be doing the work. Randy arrived promptly, was very professional and took the time to explain things to me while showing me pictures of my chimney inside. I also asked for a quote to convert the natural fireplace to gas and it was received promptly.

Dr Sweep was great! They were on time! Super clean and very professional. They made sure we understood the insert and stayed long enough to check the entire system! Great work! I could not be happier with work quality! Don’t hesitate hiring them!

This co. is running a scam. They pay people on commission to find something wrong and then propose an expensive repair. They say that almost every chimney is unsafe. We uncovered the scam because we had a recent inspection by a reputable co. that said the chimney was fine. This is not the first time we have run into this scam for this firm.

Very professional and courteous! Adam explained the problems and solutions to the problem that I had. Would definitely recommend their services!

Received call ahead of scheduled arrival time. Punctual! Service and information provided was excellent. Friendly and knowledgeable. Used booties and left no mess. Total time was quick and easy. Results are great!

I purchased a home in 8/2019. Prior to purchasing the home, the inspection confirmed major issues with my chimney. The original homeowner happened to be my parents neighbor and life long friends of ours for over 40 years. They reached out to Dr. Sweep to inspect and correct any safety issues. The overall bill was not cheap, but necessary in order to maintain a safe home. After Dr. Sweep inspected and “corrected” any safety issues, we trusted that they did their job. After I purchased the home the house sat vacant for almost a year. Once I settled in to the home I wanted to make sure everything was indeed safe. My family is in construction and builds homes. We’ve been building homes for over 50 years. One of our contracts recommended CJW & Associates Chimney Sweep to look over Dr. Sweep’s work. It’s very sad what a piss poor and unprofessional job Dr. Sweep has done. They did not inform the original owners of the firebox and smoke chamber issues. Both of these could have caused major structural damage if there was a fire lit. Additionally, Dr. Chimney performed a heat shield cerfractory flue sealant to inside joints between flue tiles. When CJW came out to inspect my chimney they took pictures of Dr. Sweep’s work which shows several inconsistencies and cracks that were not fixed correctly. Dr. Sweep charged the original owner (a widowed 70 year old woman) $2,775. They use a heat shield vs fireguard treatment. Fireguard is a far superior product and lasts much longer than heat shield. CJW would charge $1,300 for the exact same service, but would use fireguard which is a much better product.I reached out to Dr. Sweep to try and resolve the issue. A customer service agent confirmed that the individual who did the work is no longer with the company. She asked me to send her the images of the cracks, inconsistencies, and safety issues. Which I complied.After several emails and broken promises back and forth, I received an email back today (12/8/20) that the owner that indicated “We are done here and you may contact an attorney if needed. Do not contact our office.”Not only does this company target and rip off the elderly, not only do they lie to their customers, but they are NOT safe, and they do not stand by their work. Let alone they are poor business folks.If anyone is interested in reviewing my email chains, reviewing the pictures of their work, and reviewing inspection results post Dr. Sweep’s work - please let me know. The original home owner and I are trying to reason with Dr. Sweep, but if they don’t comply we will be pursing legal options and we will be contacting media, LARA, State of Michigan, and the BBB.Please get a second opinion before trusting these people. Don’t just take it from me, feel free to connect with the original home owner who is just as surprised and disgusted as I am. Looking forward to trying to resolve this, but it’s taking time that I really don’t have.

The technician called the day before the appointment to notify me he was available earlier due some cancellations so I appreciated the choice. He called just prior to coming to my house as a heads up which I also really appreciated. The kept everything clean and was highly informed on the health of the chimney. He told me what he was doing , what he was checking for and why. I have high confidence in the service and after getting a clean bill of health to safely continue using our chimney I’m so happy to have found their advertisement and used their services!

Ive used Dr. Sweep and specifically Randy for three different services recently - chimney inspection, install of chimney caps, and install of a gas log fireplace. Randy was great - transparent, easy to work with, and effective. Im happy I found this group and would use them again. Highly recommend.

I had my gas fire place cleaned by mr sweep. Pete and his assistant came out, cleaned everything! Took every log and cleaned them, took them out, then vacuumed out all the sand and soot that was there. Replaced it with a beautiful filling and more sand. Replaced and rest the logs cleaned up into the chimney. It looks beautiful! Absolutely love it. Pete was very professional. I would recommend them in a heartbeat! Thanks guys!!

Got quick appointment. Costumer service rep on phone was very professional. Men that performed work were also very professional and knowledgeable. Would recommend Dr Sweep. They did a great job.

Very positive experience. Workers were nice and helpful (willing to answer any questions we had). And company was quick to respond to any inquiries we had.

Love Dr. Sweep! They were professional, courteous, affordable. Job well done. The guys were cute I mean caring too.

Had my fireplace cleaned in August by Dr. Sweep. It was discovered that a fire took place in my chimney and needed repairs before it could be used again. They said they would email me an estimate for converting the fireplace to gas, and an estimate to keep it wood burning. I was emailed an estimate for converting to gas, but not an estimate for keeping it wood burning. I emailed the company several times asking for the other quote because my insurance company needed it. I never got it. I also called several times and was always told they would email me the estimate immediately. That never happened. I dont understand why it is so difficult to email me the estimate. I cant move forward without it.

Absolutely wonderful customer service. The technician was right on time and did an amazing job. I would highly recommend Dr. Sweep!!

Dr. Sweep Canton was really is to work with. Scheduling was smooth and communication was very good. The tech they sent out... Alan was awesome! On time, informative and very friendly!!

My gas fireplace wouldnt turn on and I was worried about the gas. I called Dr. Sweep & they made the effort to come out the same day. Everything was good, but my fireplace needed a good cleaning. Dr. Sweep did a great job and I would highly recommend them!

After waiting for an email response but never got one from management I decided to post this. Had a soot problem clearly marked on the 1st worked order. They came out and cleaned for $200 but never advised if soot problem was fixed. Came out a second time for no charge (so what, they already had my money) only to tell me the unit needs to be replaced for $1200. Hmmm....would have nice to know the first time before they took my $200.

Dr Sweep was responsive, thorough in their work, the guys were great when onsite, and they identified and fixed the issue other companies were having difficulty with. Glad we found and got them on the job. Fireplace has been perfect!

Two no shows for appointments. Dont waste your time like they wasted ours.

Dr. Sweep will always be my choice for fireplace service. The techs and staff are always kind and thorough when it comes to finding my specific customer needs.I talked to Jasmine she was so helpful. Ive had masonry, chimney cleaning, and air duct cleaning services all done with the same company and I wouldnt hesitate to use them again. Great job Dr. Sweep! I will continue to recommend all of my friends and family to this company.

Dr. sweep Came out within a day. Loved the text message confirmations. Bill the gentlemen that came into my home was conscious of my two dogs he greeted them happily and made sure to close the door behind him. Bill went through everything thoroughly with me and at the end of his visit I absolutely loved the fact that the quote was emailed to me right away. So easy! Would recommend Dr. Sweep for all chimney needs!!

They did the job very well and very personable and they cleaned up everything job looks great

I’m glad I chose this company to clean my chimney. I’d never had it done before so I didn’t really know where to go. They were quick and inexpensive and I feel comfortable using my fireplace again

Pete Musico and his assistant did a job well done. He was informative and the job was done in a timely fashion.

My 25 year old gas fireplace unit went on the blink on New Years Day. The Dr Sweep team was extremely fast and friendly in diagnosing the problem, and getting me a new unit installed and ready to go within the week. Their excellent crew (Bill, Adam and Pete) did an amazing job and my new fireplace is so much prettier than the old one! Highly recommended.

I highly recommend this service company. My Mother and Aunt has used this company for 3 years. I called 2 weeks ago and spoke with Jamie about some repairs my Mother needed on her fireplace. Jamie was very helpful and arranged for someone to call me to meet them at my Mother’s house to explain the repairs before they were started. Great customer service.

I had an overall great experience with this company from start to finish. I had many questions about the company and services, due to previous work done by another company who completely ripped me off! The receptionist Jasmine was very patient and answered all my questions and scheduled my appointment with a technician skilled in every area I needed. The technicians did an amazing job on my chimney repairs for a very good price and Dr. Sweep continued to keep contact making sure I was satisfied with the work that was done and not experiencing any other problems. My leaking chimney is now fixed and I can enjoy my fireplace this winter feeling confident with the work that was done. Thanks for your great service! I would highly recommend this company to anyone!

Very respectful worker came in spoke and covered his feet which is very important did a great and timely job

Dr. Sweep was very fast, acting and friendly company. Marisa, was Very knowledgeable about what was needed on my fireplace. And made sure I understood the service being provided. I will definitely be recommending this company to my new neighbors, family and friends.

Dr. sweep and AJ were amazing personable thorough and very professional. They assessed the situation and handled the problem completely very very pleased with their service

Adam was excellent, gave me all of my options, wasn’t pushy at all and gave me time to make my own decision!!

They tore a aluminum furnace liner upon install and just finished the installation. Put the cap and top plate on and called it good. Saw it with my own eyes. Poor business practices. Dont get mad at the people leaving you bad reviews. Its not their fault. Hire better people! Have more extensive training! Do better work.

Very poor workmanship. The tech who installed our chimney chase cover and cap left caulk everywhere. It was so bad he should have been embarrassed by it. When I took four hours off of work for him to come back and fix it, he never showed up. A different tech came back out but still did not clean up the caulk, he simply painted over it. I would definitely not use this company for your chimney needs. The quality of the work is very bad.

Great service!From Canton office being extremely patient and helpful with my concerning questions, to the field tech doing an excellent job!Definitely spreading the name around my sub.

Bill from Dr. Chimney came to provide an estimate on repairing the chimney on my 108-year-old house. He discussed matching the century old brick with reclaimed /authentic period brick to restore it - and also offered sketches ad ideas re: rebuilding a portion of the chimney symmetrically to optimize drainage. He was also prompt, very knowledgable, personable, a long term employee of Dr. Chimney ...and, best, my dog, who never warms up to contractors at first , trusted him from the get go (a good sign;-)) I will retain Dr. Chimney for this work!

Dr. Sweep has done a awesome job and Id like to thank them for all the service that was done to my home. They really care about their customers. Jasmine scheduled my appointment and was very helpful with a amazing attitude during the whole process. I am so pleased and very happy that I picked your companys service.

We had Dr.Sweep install a wood stove and chimney liner. Nate and Pete did a fantastic job. They were courteous and efficient. We look forward to using Dr. Sweep again for our routine maintenance.

Fast and extremly thorough throughout the inspection and cleaning. Nate fully explained every aspect of what he was doing and completed everything in a shorter time than estimated. I highly recommend Dr. Sweep, in fact Nate ended up doing my parents house as well last summer.

Good company! Had to have a gas log put in. So when I called Mr sweep they sent Pete Musico to do it and he was fantastic. Very nice to my mom and dad and very wise man!

John and Dean from Mr. Sweep are extremely knowledgeable and professional. Their attention to detail and ability to quickly determine what the problems are and recommendations to prevent future repairs is greatly appreciated. They are on time and able to get the work done. They left the work area cleaner then they found it. I would recommend them to anyone who needs their chimney cleaned or repaired.

Had a superb experience with Dr. Sweep! Marissa answered all of my numerous questions, and made the process of scheduling a technician a breeze. Will definitely do business with them again.

Solved my problem and got my fireplace working. Went the extra mile for me. Fit me in the next day. Couldn’t be more pleased with price service and outcome. Thx

Connor was the sweep who came out to clean my woodburning stove. He was on time, polite, professional, and kept the house clean. What more could you want? Will definitely be a repeat customer.

I live out of state, my mother who is 82 years old was complaining about a wired smell coming from her chimney, normally I would be the one to come out and fix what needed to be done but I was unable to get back in town for a few weeks. I get extremely Leary about sending random people to my mothers house without anyone there. I did some research and found Dr Sweep online. I was very pleased with the out come. Bill stayed on the phone with me the entire time he was there and was so helpful, He didn’t charge us an arm and a leg and had someone out right away to get the work done. Bill also gave me a follow up call when the work was finished. What a great guy!

I had a good experience, the workers were friendly and they cleaned up after themselves.I recommend them

Great experience!From the office, to the technician I will definitely recommend this company.Thank you Dr. Sweep for making me feel safe with using my fireplace.

Professional and courteous staff, reasonable prices, wide range of services and very good communication.

Came very quickly when called. Bill who came was very professional and was able answer all my questions and concerns....all for a great price. Thank so much!

These people are prompt and courteous. I like that they send a picture of the person that is going to come to your home.

Friendly and efficient! They were done within an hour and a half. No mess at all. Couldn’t even tell they’d been here.

Pete cleaned our chimneys and it was a great experience. He was friendly, didnt make a mess, and did a fantastic job. Thanks again, I know who Ill be calling the next time I need our chimney cleaned.

I can highly recommend Pete Musico. He works hard and pleases customers to the best of his ability. Thank you for this young man, he is honest and hard working.

They gave one estimate on the phone but once they arrived the price went up to $500 with a $100 discount. They claimed the fireplace was unusable unless my mom paid the $500 to clean it. I went on the roof and looked down the chimney; It looked clean all the way down to the bottom. When inspecting it form the bottom up, it had creosote that could have been easily cleaned for the price given on the phone. After my mom refused their service, they wanted to charge her $75 for inspection. All the guy did is shine a light on inside of the fireplace. He never climbed on the roof.

Great deal through Groupon. Connor was professional. He did a great job of keeping the house clean. I would definitely use them again.

From working with Leslie to setup an appointment to Adam and Zack coming out and working on my fireplace, this was expert customer service. All 3 were very nice and easy to talk to also. Thank you!

Bill was so fantastic with helping us price our our porch! Fast and reasonable estimate!! Highly recommend!!

We were at a friends for a bbq unknowingly they were having their chimney repaired at the same time.The technician(Nate) was very efficient and professional. The materials and workmanship was second to none. Nate even provided some tips on seasoning the food on the grill, which turned out to be quite tasty. If you do buisiness with Dr. Sweep, I’d ask for Nate!

Pete is very polite. If I every need a chimney cleaning. Ill be sure to call you guys.awesome work!

Easy fast communication great price fare. Clean and handled the problem without me having to be there and take a day off work.

This is the first time I think I have ever written a review so quickly. Bill from dr sweep literally just walked out my front door and I am beyond impressed with his knowledge of chimneys and how professional he was. He took his time and explained things in way more detail then the other chimney companies we have had out. dr sweep will definitely be getting the Job.

I called this morning and within an hour the technician arrived and fixed the problem!!Also since they were here last November there was no charge!!Thank you Dr.Sweep for consistently outstanding customer services!!

Very disappointed - called for a quote and when I called back 2 days later to schedule the price had increased $20. When I mentioned I had just called and the price was lower they said they moved to their new pricing. I advised I had called around to other companies which offered much cheaper rates, but didnt offer Saturdays. They didnt seem to care, although when I originally called they said they beat competitors pricing. Id rather save the money, than pay over $60 more for a basic sweep.

Great service for a reasonable price

The 2 employees who came to our house, Aaron and Connor were very professional and very nice. Would definitely use your services again!

Had fireplace chimney cleaned on 12/23/15. Two men and one of the mens son came out. One man cleaned out and inspected the firebox, while the other went top side to put the brush down the chimney. They had a plug in light to shine up the flue, but I needed to supply an extension cord for them to plug it into a nearby outlet; their cord was too short. They left a lot of dust and debris on the hearth and didnt have a vaccuum to clean up. Will not use again.

If you need a chimney estimate I highly recommend asking for Bill at Dr Sweep he was fast and friendly and knew exactly what needed to be done.

Fast acting company. Dr. Sweep made my home ready, and safe for the cold weather coming.

Called dr sweep for an estimate on my chimney .bill came out to give me the estimate . Very informative and was very helpful with options to fix everything . We’re scheduled to start the job next week

Thanks Pete for the log set you put in. My family was very satisfied with how polite the gentleman was.

Thank you so much Pete for coming out and looking at my gas logs.

Pete did a good job at my home, very respectful man.knows what hes doing.

Pete came to our home today and was very professional. We were highly satisfied his service and that of Dr Sweep.

Pete is professional, knowledgeable and proficient. His work is amazingly impressive!

Very professional cleaned whole chimney out... came within 48 hours..Ty!

Had to get an animal removed, Pete was good at doing that very sweet man.

I HIGHLY recommend this company! Very honest,professional,educated and efficient!

Dr. Sweep has done a great job and Id like to thank them for all the service that was done to my mothers home. Jasmine H. scheduled my appointment and was very helpful during the whole process.

You know..I have tried to be fair with this review...and not think the worst. But no matter how I cut it.. I was ripped off. Only conclusion .I can come to..They did a decent job cleaning it out and putting on new cap (I think..but again..cant go up there and look)p so my review is based on the 2 question able things that arose . first gave me a quote..have it in writing..of 600.00 for other things that needed to be done AFTER I WROTE A CHECK FIR 860.00 .he said that is for what I did today..clean, paint, and who knows what else. Then Ryan said...but I need to return because u need . chimney cap..200.00....chimney fire box cover 200.00 and some mortar that is loose another 200.00,,,I said ok...come back. When he came I said..forget the loose mortar. My bro.in.law will fix. So..wouldnt u think the bill would be 200 less?????down to 400?????? I am a senior and get FIXED ant. Each month. They dont give a damned. The bill was 500......so I said...wait....how is it 500 when u take away the 200 to fix loose mortar should be 400.00. Girl on phone started B.S. story that frankly at my age have heard b4...so instead if kustenibg to an insulting blue...I said..ok..ok..ok..five..500.00 .but today cleaned out ashes and the 200.00 lid he sold me fell right down the .chimney hole inside F.P. all it was...was a piece of metal I could grab off a junk yard and it was plsc3d o .top of hole .nnot att ached to anything and too small..tests why it went right down hole . called and said i want it fixed today. 1 day later and no call back which ttheysaid I would gget.NNever use again. Shady answers..shady excuses

Wonderful service! Pete Musico was awesome.

Called about chimney cleaning pricing and Ida was very helpful about explaining everything

Pete rocked on doing my log set. Good job!

Pete from dr.sweep is a man of his word and puts a good face on the company!!!

Dr. sweep made promises to clean our fireplace and get rid of the smell that was caused by their new damper system. They guaranteed that doing a deglaze would make the smell go away, but sadly it didnt. We reached out to them and they said there is no way they would guarantee anything even though they seemed to use this term quite often. They should be refunding us at least what we paid for the supposed deglaze, but are now ignoring our calls.