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Ontario County Social Services Department
3010 County Complex Dr, Canandaigua, NY 14424, United States
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Comments
Br
Review №1

My worker is on top of her game she was very understanding of a situation I was in and helped me every way possible

Ch
Review №2

It was a fast and quick visit they had what I needed and helped me out right away

mi
Review №3

As always very slow. After a couple of hours you were seen.

Wi
Review №4

Very helpful

Ma
Review №5

The staff is very helpful, they really make you comfortable. I needed insurance and they helped me.

Mi
Review №6

You dont really wanna go. But the people are nice. ESPECIALLY the young peoples employment service.

Ex
Review №7

Very terrible staff went to go get help with food stamps and heap and they assumed my wife was living with me when she was not shes not on my hud yet so cant have her there I was in the middle of having her put on so the staff forced me to put her in my housing in the packet which is FRAUD and as I told them she doesnt live with me the social worker said well we know she is so if you dont put her in the packet you are getting fraud when as I said she definitely wasnt living with me yet. Very terrible social workers and very rude.

Kl
Review №8

My TA worker was the worse and most difficult worker ive ever had. Very uncaring and acts like your asking her for the money out of her pocket. Does not care if you have children to provide for or not and if you are disabled and cant work she still acts like you are just taking from her and she will give it to you when she feel a like it

Jo
Review №9

Stoped by o get with lance veteran services see how my case is coming they work nard for us vet stop by if you have thought that you may have a clam

Je
Review №10

Very rude and dont help ppl they sit on their butts and dont do anything

Da
Review №11

The DMV office the employees are great to work with they try there best to make it easy and fix any problems

Ba
Review №12

I was there for a good reason, but the crimminals get their probation here.

Ri
Review №13

Might be better than monroe cty offices but dont expect calls back to be consistently on time or anything like that.Desk people are nice and a couple of the counselors are too, but, some of them have pretty hardcore conservative views & bad ocd.Youll be asked the same questions over and over and over again like theyre parents trying to catch a child in a lie.Oh... and if you dont have a voicemail set up then theyll act like giving you an appt reminder is a huge hassle.And if youre on state insurance expect to hear lots of updates on how many visits they think it should take to improve your life (even if all they do for you is talk & listen) whilst looking for any reason to drop you from their services as quickly as they can.

Mi
Review №14

Helpful staff, great programs, fun loving atmosphere

St
Review №15

No sense of wat they are doing... Ive sat there for hours off end n watched them deny families that were completely homeless... They are jus corrupt altogether

Ja
Review №16

Its very nice, but very crowded!

Tr
Review №17

Great staff. Friendly and happy to help.

Co
Review №18

Showed up 2 minutes late after a 20 min drive there to be told we couldnt participate in the meeting because of this 2 minutes

An
Review №19

Wish they help more, bias. Old run down building smells like cigarettes. Everybody is cranky, eager to leave and go home I suppose.

Ro
Review №20

Everyone I spoke to was very nice and helpful.

Do
Review №21

Good if you need help.

Ja
Review №22

Very helpful people here

J
Review №23

No stars in my book.... Poor customer service ....... Why does this place exist????? Chuck Schumer must address this heap of a mess office next!!!Its in Ontario county what more can I say with the money hungry politicians!!!!

Ry
Review №24

Dont go here unless you absolutely have to.

mi
Review №25

Friendly social workers,who would have known

De
Review №26

I have never had a good experience at this facility. Ive gotten incorrect information more times than I can count!

He
Review №27

RUDE PEOPLE, STAFF COMPLETELY IGNORES THE RUDE CLIENTS THERE WHILE OTHERS ARE WAITING TO SEE SOMEONE OR SPEAK TO SOMEONE, THE WAIT TIME IS HORRIBLE

Ja
Review №28

They were nice in there.

Mr
Review №29

Couldnt do their job if their life depended on it

Ji
Review №30

Efficiently providing Social Service programs to Ontario County residents

Mi
Review №31

Very pleasant, and helpful, during a stressful time

Da
Review №32

Get your benefits here.

Ch
Review №33

Helpful and friendly

hu
Review №34

Kind staff

Ke
Review №35

Long wait times.

li
Review №36

Helpful and kind staff

be
Review №37

Clean and friendly staff

Ji
Review №38

Not really a busy place midweek.

Fr
Review №39

Very nice

Br
Review №40

If you have to you have to

mr
Review №41

Not easy to get to and lots of waiting

Br
Review №42

Very helpful

Ke
Review №43

Very helpful

Pa
Review №44

They do their job

Wa
Review №45

Help when you need it.

Ch
Review №46

Sucks

Ka
Review №47

Eh

Si
Review №48

A very clean place with very friendly people. Lots of personal protection.

Wa
Review №49

Very good service

Ya
Review №50

Services

Information
2 Photos
50 Comments
3.5 Rating
  • Address:3010 County Complex Dr, Canandaigua, NY 14424, United States
  • Site:https://www.nyconnects.ny.gov/providers/ontario-county-dss-medicaid-sofa-li-109280
  • Phone:+1 585-396-4060
Categories
  • Social services organization
Working hours
  • Monday:Closed
  • Tuesday:8:30am–5pm
  • Wednesday:8:30am–5pm
  • Thursday:8:30am–5pm
  • Friday:8:30am–5pm
  • Saturday:8:30am–5pm
  • Sunday:Closed
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