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Verizon Authorized Retailer Cellular Sales
4221 Recreation Dr, Canandaigua, NY 14424, United States
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Co
Review №1

CJ made getting the new iPhone 13 pro experience easy. Multiple options available and made it quick and easy to transfer phones

Ju
Review №2

Bradley was extremely helpful and patient with setting up my new iPhone. I very positive experience indeed! Thank you for your knowledge and expertise.

Th
Review №3

Cj was great, quick easy and friendly. Phone battery dying in my old phone. Went to see him in person and hooked me up with a new one. Would recommend to anyone

Jo
Review №4

Dan L went above and beyond! Great customer service and personality. If you need ANYTHING, go see him! Cannot be more satisfied. It is reps like him that keep me with Verizon.

Sa
Review №5

Bradley was great and so patient with our new phone experience! Thank you! Awesome store! Great customer service, best Verizon I’ve been to!

Ja
Review №6

Jeremy was very helpful. He listened to what I needed and did not attempt to draw me towards another direction. Within a short time I had a new phone that was just what I wanted as well as the perfect protector case. We chatted about music while he did his part of the transaction.I have been a Verizon customer since I first got a cell phone and refuse to switch as Ive always been treated well by the local store as well as the company itself.

Ka
Review №7

CJ was great. He is very efficient and curious. Overall I had to wait a long time for my phone to be shipped but CJ did a good job and even traded in a phone for me!

ms
Review №8

CJ did a great job. Got me into the phone I wanted! Straight forward, no hard sell. Thanks again!!

Be
Review №9

Paul was the best service provider we have ever had at any Verizon retailer. We always have had good service at this store but Paul made the very best experience for us ever. Hesitated to our concerns needs and lifestyle and helped us make the best possible decisions on purchasing. He then took his time at every step to make sure every item was done correctly and completely.Best customer experience we have had in a very long time.Thank you Paul ♥️

Ru
Review №10

Bradley was the best and most informative representative we have ever dealt with at Verizon. I would highly recommend him to anyone!

Ke
Review №11

Bradley was so helpful and patient. I got an excellent new iPhone and Apple Watch. He set me up with the best plan and helped me save money. Love my new accessories. This was a great experience. Thank you.

St
Review №12

I come in and immediately was met by Bradley ward, and he did everything in his power to help me out with good answers and knowledge. I highly recommend him.

La
Review №13

CJ - Bills fan as well. - was a great sales guy. Got us into two new phones and upgraded our accounts!

J
Review №14

Bradley gave us great attention and got us the best deals possible. Great experience

Ba
Review №15

My sales expert was Bradley, and was absolutely efficient, excellent and thoroughly knowledgeable with my service today! We were not even sure we could accomplish what he made quick and easy! Hats off to his knowledge and professionalism!!! Thank you, Verizon!!!

Ma
Review №16

CJ Was great made the day very easy. Very good at his job

Ra
Review №17

Great customer experience was given by Bradley Ward. Very satisfied with the options he presented to us. He was always working for our best interest and was not forcing us to purchase any device. Bradley has great knowledge of all products.

Gr
Review №18

Extremely friendly and even more knowledable. very honest. CJ was very amazing!!

Ra
Review №19

I came in looking to get a new Apple Watch, and Bradley was great! He explained my options, and explained all the charges very thoroughly. I will definitely be coming back to this location if and when I need another device.

He
Review №20

CJ helped me pick out a new phone and accessories and did an awesome job explaining everything :)

Ru
Review №21

Paul Rankin exhibits and displays professionalism, knowledge and patience with his Customers as well as co-workers in all he does. I had the pleasure of purchasing a new phone today and was dreading it. I was greeted by Paul at the door and he showed me a chair to sit in. He was proficient and skillful while explaining everything. He got me the right phone for my needs. Paul is a breath of fresh air. He has renewed my faith in Verizon and it is solely because of his expertise and professionalism that I have decided to stay with your company. I have had the best service today I have had in over 20 years with Verizon. Paul thank you for renewing my faith in humanity and reach for the stars. You will succeed in all you do!! Thank you

Do
Review №22

Bradley Ward provided excellent service updating our new phones. Very patient as we are not really computer savvy and he taught us and programmed easy steps into our phones. Very grateful for his help.

Do
Review №23

Wonderful experience. Bradley is the most Customer Service oriented assistant I have dealt with through Verizon. His knowledge is amazing!!

Fe
Review №24

Paul Rankin.. I came into the Verizon store and Paul greeted me at the door and opened it for me with a great big smile and a wonderful welcome.. Paul helped me immediately slove my payment issues. 10/10 recommend Paul for your service.

Te
Review №25

Bradley ward helped me when my phone died on vacation. He was awesome..set me up with a great plan and a good phone. Took his time to help me get everything working (apps) and all my access. Very happy.

Ja
Review №26

CJ was great. Super nice and easy to work with. This store is very nice. I highly recommend to anyone come here!!!

Ro
Review №27

CJ did a great job. 100% satisfied. He thoroughly explained my bill to me and explained the various plan options. He did an outstanding job. I would definately work with him again any time.

Ju
Review №28

Bradley was very professional and helpful. He answered all of our questions thoughtfully and fully. I would recommend this store and these associates!

Ma
Review №29

Brought my teenagers in with me and CJ was not only fantastic with me but he kept them engaged and content (no small feat!). CJ was very knowledgeable and charismatic. It was honestly the best experience Ive had in sales!

Ka
Review №30

Paul Rankin was great he helped me avoid a data breach by checking on this Samsung s21 phone from China. We both didnt feel good about the phone so I didnt use it. I love this store for how caring they are.

As
Review №31

Paul Rankin excellent customer service. Very quick and made sure everything was done properly. Highly recommend him to help you with any of your service needs.

Di
Review №32

Bradley Ward was very helpful. Went above and beyond and explaining and setting up my phone. A very pleasant experience.

Li
Review №33

Paul Rankin did very nicely today. I had been so stressed because I ported to at&t and have had nothing but issues but Paul is helping me get back to Verizon.

Pa
Review №34

Everything was 100 percent. CJ was great! Just glad to get awesome help. Job well done!

Be
Review №35

Bradley was extremely helpful changing my payment method since my husbands stroke he can no longer handle it.

Ni
Review №36

I’m so happy to have met CJ. He took his time with me. He even had plans and really explained what I was getting. Excellent customer service. I would recommend this individual to everyone that needed a new upgrade. A new phone etc. he’s an amazing human and a great member of Verizon.

Mi
Review №37

CJ did a great job getting us setup with new phones for our business account. Very professional and helpful. I highly recommend him if you visit this Verizon location.

Ni
Review №38

CJ was so nice. Amazing customer service. Will definitely come back to him if any further help is needed

2
Review №39

Bradley ward was amazing to deal with today. Definitely will recommend him to anyone. Thank you.

Je
Review №40

This guy CJ stayed over an hour after close to help me out. He went well above and beyond to make sure everything got done. Super happy customer!!

Ma
Review №41

My nephew works at this store and is exceptional. He helps us constantly with our Verizon bill and is on top of keeping an eye out for our account and best interests every month. Keep it up CJ 😎

Ji
Review №42

Bradley was very helpful when my family wanted to upgrade phones. He made a stressful process quick and easy!

Ha
Review №43

Paul was fantastic. He stayed late in order to accommodate us on short notice and was very efficient in the transaction. Best experience at Verizon so far.

Se
Review №44

CJ did a great job setting up my and my sons new phones. He had fun doing what he did and seemed to do it well.

Bo
Review №45

100% satisfied Bradley..is awesome..he deserves a raise.very grateful for all his help.

Ma
Review №46

What a pleasurable experience we had today. Bradley took customer service to a whole new level. Thank you Bradley

br
Review №47

Paul Rankin was so helpful today ! He was very kind and outgoing . He helped me get an iPad as I wanted and upgrade my phone . Took no time ! Would recommend seeing him if you’re looking to upgrade or add on a line today .

Za
Review №48

I work with Paul Rankin to upgrade my old phone to the iPhone 12. Not only was Paul quick and clearly knowledgeable about every aspect of the products, he was very genuine and paid attention to what I wanted instead of trying to up-sell me. Paul made sure I was getting exactly what I wanted.I’ve already referred my family to Paul as they start to look at upgrading, and I would suggest anyone work with him.

El
Review №49

Bradley was wonderful with me. He worked with me and explained things in detail and with clarity. Great job....rhank you

Do
Review №50

Bradley was a great help. He was friendly, knowledgeable and got me in and out quickly.

Sa
Review №51

A good welcoming sense of humor, CJ was very helpful and wasnt a pushy salesperson trying to empty my bank account. Helped set me up with everything and gave me a good deal!!

Te
Review №52

Paul Rankin was wonderful. He was able to fix my phone after downloading a weather app that took over me phone. He was considerate and so helpful.

Do
Review №53

Paul Rankin dida great job helping me figure out a camera issue he was very kind and,courteous I really appreciate all his help today he is,fantastic.

Ma
Review №54

CJ was great!! Very helpful, first on the phone and then when I came in to the store. Great customer service and communication skills, was also very polite! Made it overall a great experience would definitely recommend coming in the store and even requesting him for help :) 10/5

Al
Review №55

Bradley was very good to help us get our new phone set up it was easy and hassle free definitely recommend -from Ryan

Ma
Review №56

CJ was thourough, knowledgible and engaging. Would recommend to all.

Ri
Review №57

CJ was extremely helpful and solved our problem. Very professional and appreciative of his customers!!

Ru
Review №58

Paul was fine it has been a pleasure working with him he let me into the store early and was a true professional I will only work with him going forward.

Mi
Review №59

Paul Rankin ...paul was amazing! Will be meeting with him next week for a new phone! Thanks again Paul! Great experience, lots of help...all my questions were answered! Thank again.

Me
Review №60

Bradley was super helpful and professional. We were in and out of the store in no time! Very happy!!

Am
Review №61

Awesome experience. CJ was super friendly and helpful. Got us everything we needed and did it with a smile! Would absolutely work with him again! He was waiting at the door for us when we came back a second time. It wasn’t on purpose but it was nice!

Ja
Review №62

Helpful and quick service; Bradley addressed current issues and helped set us up for a future repair - friendly, knowledgeable, and courteous throughout

or
Review №63

CJ was a very cool guy :) funny too. Overall nice experience, really helpful even though were leaving Verizon. Pretty cool

Ro
Review №64

Cj showed me the deal on the Samsung s21 ultra and saved me 600 dollars instead of getting an iPhone, which I wanted originally. Saved me money and genuinely showed interest in helping me

Em
Review №65

For the first time I was able to find a sales representative who knew exactly what I was looking for in a phone and service. CJ was very knowledgeable, kind, patient, and thorough! I would recommend coming to this Verizon store over and over again. Great job!

Ma
Review №66

Bradley ward helped me get a new phone and was very easy and fast process

Ja
Review №67

CJ was great, very helpful and knowledgeable, also friendly. offered more than I had expected. thanks

Ky
Review №68

Cj was very helpful during this process. Highly recommend

El
Review №69

Went into the store super close to closing with a phone that was on its last leg. CJ went above and beyond. At no point did I feel like I was being rushed out as the store was going to close soon. CJ even offered a customer who called to come in and he would stay later to help them solve an issue. CJ got me into a new phone and was able to save ALL 20,000 of my photos on my phone before my phone finally died. Highly recommend seeing CJ for any phone needs.

Ap
Review №70

I normally meet Brianna at her store in Rochester, but she met me at the Canandaigua N.Y. store because its closer for me. Myself, my son and his girlfriend all got new phones and everything was quick and easy. Brianna knows exactly what shes doing. I would highly recommend giving her a call if you have Verizon and are looking for a new phone right now! They have some smokin deals!

Sc
Review №71

We switched to Verizon with my Son and CJ was the best. Such a great Grandson, I couldn’t be happier to get help with phone. He sent me a phone to Florida and helped me get set up romotely. Appreciate the help and I’m glad to get the support!!

Do
Review №72

Very pleasant experience with Brad today. So helpful

Vi
Review №73

CJ was excellent and came out to my car. He helped and went above and beyond! Thanks so much!

An
Review №74

CJ was so helpful! We left the store with our new phones all up and running. We highly recommend Verizon Canandaigua and CJ, who was most patient and kind!

Jo
Review №75

Excellent service! Bradley was great and helped me out with my SIM card.

Al
Review №76

The very best service - Brad should get 10 stars.

As
Review №77

The experience with CJ was great. He clearly always goes above and beyond!! Such a great sales rep!!

am
Review №78

CJ went well above and beyond. Such an amazing asset to Verizon!!

Jo
Review №79

CJ was a pleasant person to work with. I enjoyed doing business with him. Seems like a really good person!

St
Review №80

Very pleasant guy and very helpful. Cj was very nice and helpful

Al
Review №81

C J spent a lot of time with us two 70 year olds and got us all set withnewphones. Very patient, knowledgeable and excellent person. Would suggest him any time.

Sh
Review №82

Such a good experience. CJ was super patient helping us out with our data transfer! Super nice guy :)

Sh
Review №83

Jeremy was a great salesperson. I ended up getting a new phone, case, plan etc...he was so professional and very good at his job

Al
Review №84

CJ did great meeting all of our phone needs to.

Pa
Review №85

Working with Chris was worth the wait. He gave isoptions and the pros and cons of each. Chris was incredibly knowledgeable and friendly. Thank you Chris for your help and honesty.

Lo
Review №86

Super thrilled!! CJ was fantastic, very helpful and knowledgeable. He came up with stuff we didnt even know about in our best interest!!

La
Review №87

CJ and Paul were fantastic and very helpful. I truly appreciate the time they took to helpMe and all Of the issues I came in with. Thanks!

Ja
Review №88

CJ was very knowledgeable and helpful. He was awesome!! We really liked his help and going above and beyond!!

Ju
Review №89

Paul was great on a scale of one to a billion he did a billion. I love my new phone.

mi
Review №90

Paul Rankin was great help! Glad to come here and get good people to help! Good job for hiring the right people👍

La
Review №91

CJ was awesome and very helpful when my phone shattered and I needed a new one ASAP!

Ha
Review №92

CJ Coulter was incredibly helpful, knowledgeable, and great!! He knows what he’s talking about and is in no way trying to be sneaky about selling anything, he was just trying to genuinely help! I recommend this store and CJ specifically, you won’t be disappointed!

Ka
Review №93

Excellent experience madeeasier by Bradleys sensitivity to my age.

Cr
Review №94

Working with CJ today was an amazing experience. Very professional and courteous towards myself and my family. He helped us throughout the whole process of transferring phone numbers to another account as well as helping us choosing new phones and transferring them over for us. The experience definitely was a five star experience as a whole. I would recommend his services to everyone. All around great service!!

Ni
Review №95

Cj was way better than helpful. Highly recommend

Do
Review №96

Cj did a great job! He was very quick and explained everything!

Be
Review №97

CJ was awesome and explained everything about my phoneVery straight forward and honest. Thanks CJ

Ch
Review №98

CJ did a wonderful job. Made it very simple and it was fun actually. He was waiting for us to come back and such great service :)

Pa
Review №99

Fantastic service! Enjoyable experience from Bradley Ward

Ho
Review №100

CJ was very knowledgeable and extremely helpful. Best experience at Verizon! Thank you CJ.

Information
7 Photos
100 Comments
4.7 Rating
  • Address:4221 Recreation Dr, Canandaigua, NY 14424, United States
  • Site:https://www.cellularsales.com/stores/verizon-4221-recreation-dr-canandaigua-ny-14424-2239?y_source=1_MzIzMTc4OC03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 585-393-0784
Categories
  • Internet service provider
  • Electronics store
  • Cell phone store
  • Telephone company
Working hours
  • Monday:9am–8pm
  • Tuesday:9am–8pm
  • Wednesday:9am–8pm
  • Thursday:9am–8pm
  • Friday:9am–8pm
  • Saturday:11am–6pm
  • Sunday:9am–8pm
Service options
  • Curbside pickup:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
Similar organizations
  • Spectrum314 Eastern Blvd, Canandaigua, NY 14424, United States