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Car Care Auto Body & Refinishing
1111 Dell Ave C, Campbell, CA 95008, United States
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Ro
Review №1

Car Care Auto Body is the best collision repair shop in the Bay Area. Their front office staff will do anything in their power to make sure you are satisfied with every step in the process. Their technicians are very meticulous of the work they perform so you can rest assured your vehicle will be repaired to 100% pre-loss condition. Car Care Auto Body is the only place I trust to repair my vehicles.

Ma
Review №2

Loved my experience with Car Care. James was so nice and very helpful getting my car repaired. He made sure to communicate all changes and updates. The office staff is very professional and I appreciated everything being handled so efficiently. It was a great experience start to finish.

Je
Review №3

Very professional and friendly staff that get things done and done right, feels like a brand new truck again. James is a star!

Xi
Review №4

I was only there for an estimate. But Maria was very professional, informative and friendly. She discovered more damaged that I missed. The workshop looked clean and spacious.

Sa
Review №5

They took care of me when my sienna door was pop out of it rail. They fixed my moms volvo twice and I been referring friends and family to them. Marie has not let us down in yearsssss. Yes go to them

Su
Review №6

I have always taken my car to Car Care over the past 15 years. They are truly awesome, honest, reliable and trustworthy! I don’t say this lightly and I don’t usually write reviews. They deserve 10 stars! Each time I take my car to them, they never disappoint. Top quality workmanship, outstanding customer service! Never fail. Very hard to find these days. I am Very Happy with them. I recommend to all! ❤️

br
Review №7

Unfortunately for me, I’ve found myself needing to go to an auto body shop way too often lately, for a couple of my own mishaps, however, I’m glad this is the shop I chose every time. The staff is amazing and my car is always in the best shape possible when I get it back.I’ve been there’s so many times, that we all joke about how familiar my face is. Huge shout out to Maria Lopez, Angela Soto who are sooo very helpful with any questions or concerns I have, when I’m calling the shop a million times. James Quindiagan is also very nice and helpful when I walk into the office.Def bring your car here for all your repair needs, they’re super quick and will have your vehicle in and out!

Cr
Review №8

Great shop, they the best work here , very pleasant especially Monica I brought my truck here for some rear fender body workThey explained the whole process to me helped fill out all the paperwork and were very very helpful. If there is a need I would bring myTruck here again and again. I love this place and would wholeheartedly recommend it to everyone.

Ma
Review №9

Their customer service is so great and Maria in the front office is extremely helpful and professional. The work they did on my car was absolutely flawless and my car was clean when I got it back from them! Great company. Highly recommend!

ja
Review №10

My family has been getting our cars fixed at Car Care Autobody for years. They do a great job aways, and the staff are very professional and amiable. My last visit was for a scrape of the side of the car, which I got by being too close to the garage opening. I thought I would need a paint job, but James and Jose buffed it up at no charge. And the damage was hardly noticeable. Thanks, guys!

Be
Review №11

Car Care Auto Body & Refinishing did an excellent job with the repair of our vehicle. Tyra, James, Maria, Angela, Jennifer, and the rest of the crew went above and beyond for us. Exceptional customer service was given from start to finish including direct involvement and communication from the shops owner Willie. Here is is why I felt they did and exceptional job and went above and beyond:1. They coordinated Hertz to come to the shop to pick me up to get a rental car and then accepted the car return at their shop upon completion..2. Unlike the first shop I was referred to by AAA (Progressive Collision Repair, SJ), Car Care Auto Body & Refinishing provided a much better plan of attack by blending multiple panels instead of simply replacing and painting one door skin. (Not to mention the estimator was extremely rude to me at Progressive and didnt even bother to follow up with me regarding the estimate...)3. Car Care worked with me to take care of a small other area on the car unrelated to the accident which I really needed to repair.4. The entire office staff were in constant communication via email and phone calls throughout the duration the car was in their possession.5. Due to an unforeseen issue with receiving the door skin part, our repair was unfortunately delayed a week. However, they were extremely apologetic despite this not being their fault. They even offered to pay any additional fees for the rental car if we incurred any due to the delay. (This was totally unnecessary yet exceptional customer service)6. The technicians performed an unbelievable repair with absolutely seamless blending of old to new paint.7. As an added bonus... they are even open on Saturdays until noon for customers that have a difficult time getting to the shop on a weekday.If youre looking for a great shop with absolutely no worries about your car, then definitely take your car to Car Care Auto Body & Refinishing!Thanks so much for taking such great care with both our car and our additional repair request. We will not forget about our experience and we will be coming to you guys every time we need repairs as well as referring all of our friends and family to you as well.

Vi
Review №12

Great workmanship and customer service. My minivan got hit by a trainer and had bumper and side door damaged over the holidays. Hard to find rentals and service during that time. Angela and Maria both helped a lot to find a rental quickly. They were very professional throughout the process - estimates, notification and completion. Thanks !

Em
Review №13

Did a good job on my car. They would keep me updated on the process.When they mean they’re going to do a deep clean they really do mean it. My car looks like it just came out of the dealership.

Ab
Review №14

Have been to Car care a couple of times. Worked with Matthew and found him to be pretty knowledge. He took a few photos of the damage and send out the estimate the next day. When I dropped the car off, he explained the work that would be done and the parts that need to be replaced. He also sent out emails periodically with updates. The car looked great after the work was done. Great work by Car care! They even washed the car before delivery.Jennifer (at the front desk) made arrangements for rental pick up and drop off.Tip: If you have a rental through Hertz, you can leave the car at Car care. They pick it up from there.

Ch
Review №15

My insurance company sent me to Car Care Autobody when I was in an accident. It was a great experience using them. My car was done on time and everything was like new. It was an exceptional experience.

Al
Review №16

Made getting the estimate smooth and painless

Pa
Review №17

Car Care Auto Body gets a 5 out of 5 for me. I used them once 3 months ago and had no problems. They had a car for me on site to use while mine was being fixed and they did a great job.

Ha
Review №18

AAA approved repair shop. Had my car fixed years ago, and now my wifes car needs some body work after a tree fell on it in the driveway.

De
Review №19

A couple times they have given me rides home when I need to leave my car there longer than planned. It has been a nice addition to the great service I already receive.

Tr
Review №20

These people are amazing! The repair took no longer than they said it would, and the car looked brand new. The paint match was excellent. I am so glad that I finally know a body shop I can trust.

Zo
Review №21

I had a great experience in this place. They fixed my car in a timely manner to and called to give me status updates and ask for permission to fix my car.

Jo
Review №22

They fixed up my car in the time they said it would be done. I didnt have to be without a car for very long. They even washed it! What a great experience working with them for my repair.

Au
Review №23

My car was ready when they said it would be and it looked brand new when I got it back. I give them a 5 star rating. They are the best in the South Bay area.

Ma
Review №24

My first experience with Car care Auto Body was after my car was hit a few years ago. They were great. Just wonderful.

Su
Review №25

Picked up my car today, after some body repairs. Not only do the repairs looks great, but they washed, waxed, AND cleaned up my foggy headlight covers. Those extras were unexpected, but very much appreciated.

Si
Review №26

My car was referred to car care auto body through AAA. I was so happy when I saw my car fixed within two days. They did a really great job.

Ca
Review №27

I really like that the owners are right there and available when you need them. It is also a family run small business. Now I just wish they could prevent us from getting in an accident in the future.

Sa
Review №28

They have a big sign that catches your attention, so when I needed body work done they were the first place I thought of for my car. I am happy to say that my car was ready at the time they had said it would be. They also did the work that needed to be done nothing more.

Ma
Review №29

I got a couple estimates from different auto body repair shops and they had the best price. They were able to walk me through the steps I needed to go through to make a claim with my insurance company.

Ka
Review №30

The staff at Car Care Auto Body were very informative and very nice. They were helpful and did a great job with my car.

Ja
Review №31

They did an awesome job repairing my car!! Thanks guys!! Plus they washed and vacummed my car.

Ca
Review №32

I really like that they do what they need to do and then dont try to over charge me for other services. Everyone that works there is super friendly too.

Ka
Review №33

Car Care has always been excellent to me. Ive never had any problems with them and they have always taken care of everything.

Wi
Review №34

The service was the best! When they serviced my car they also washed my car, it was so clean and shiny!

H
Review №35

The assessment and work that Car Care Auto Body does is excellent and at a fair price. They went out of their way to accommodate my needs.

An
Review №36

The customer service at Car Care is awesome! I know that they are not trying to nickel and dime me when I go in for a repair or tune up.

Ja
Review №37

James found a solution to fix my window for free after two autobody shops were going to charge me hundreds! His words were Why spend more on your broken car when you can put money towards a new car? Ill be coming back!

Wi
Review №38

Everyone at Car Care was courteous, helpful, and friendly. Its just really super there.

La
Review №39

Great people and they get it right.

Ja
Review №40

No one loves dealing with a collision, but Car Care Autobody did a good job dealing with my car. The were professional and timely throughout the whole repair process.

Ta
Review №41

An awesome body shop around. great service

Ry
Review №42

Read their Mission Statement - thats what you can expect. They are very customer oriented, courteous, excellent work.

As
Review №43

Car Care Auto Body & Refinishing had my vehicle ready right on schedule. The body work done on my car was excellent and the quality of the work was very evident.

Ed
Review №44

Dont take your car here. They scratch it and then say they didnt do it. I have pictures that show there was no damage on the area when it was dropped off and Matt said it was there before hand. Needless to say I didnt leave my car here for them to do the work. I have reached out to the BAR and will be taking them to court.

Jo
Review №45

Great service and very helpful people.

Ca
Review №46

Great and friendly service!

Ca
Review №47

The insurance company suggested going to Car Care and I was glad they did. It was exactly what I was looking for and they did a nice job.

Ma
Review №48

They did a good paint job.

an
Review №49

Nice, place fix my car.

Ja
Review №50

Great work!

Information
19 Photos
50 Comments
4.8 Rating
  • Address:1111 Dell Ave C, Campbell, CA 95008, United States
  • Site:http://carcareautobody.com/
  • Phone:+1 408-379-7771
Categories
  • Auto electrical service
  • Auto body parts supplier
  • Auto body shop
  • Auto repair shop
  • Auto tune up service
  • Towing service
Working hours
  • Monday:9am–4pm
  • Tuesday:9am–4pm
  • Wednesday:9am–4pm
  • Thursday:9am–4pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–4pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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