Absolutely incompetent staff. Wasted my time at pump and inside to try to make my account use my 5 cents discount and use a Shell gift card. Costco, Wawa and others are nearby so skip this poorly run store.

Yesterday I paid for an automated carwash. The machine said it was paid but it didn’t start. I tried calling the phone number for help. It was not in service. I got out and asked the gas station attendant (owner/manager) to help and he said I did it wrong. And that he’d be out to help. He eventually came out and again told me how I did it wrong and that he’d turn it on...if I smiled at him.I stated that I was under no obligation to smile at him, but as he had my money, he was obligated to put me through or refund me. To which he said “just smile”. I refused. He said to just drive through and get out. No car wash. And he walked away. No refund. No service. No idea if I could reverse or go forward without damaging my tires.I called the local police for assistance. I was quite shaken at this point and unsure if my car was somehow locked in. They were very helpful. Apparently they know him well as he is notorious for bad service and bad behavior. He would not budge even for them. So I’m left to contest the charge with the credit card company and file a harassment complaint. They helped me reverse out safely.

Wasnt able to find this anywhere online, but regarding their air pump:Its $1 for 4 minutes of air time (which should be plenty of time). Unfortunately their machine does not take credit card, so you will require either coin or cash bills. At the time of my visit, the coin slot was jammed, so you had to use the cash slot.The machine does not provide change, so you will require exact amounts.I did not have a great experience using the machine otherwise. It did alright with some of the wheels, but the other two it gave an error message and actually seemed to deflate the wheel. I ended up driving to the other shell on Cambridge street with a more modern air pump, with which I had no issue.Filling gas was straight forward. I did not try the car wash.

Splurge only $6 dollars more for a worthy car wash! A guy recommended it and my car shined for weeks. It got rid of all the salt and dirt from the snow storm. You can save some money on Wednesday’s for the car wash if you get gas.

$1 modern air pump. It actually works and beeps when correct pressure has been reached.

Under NEW management....I had a great experience here today! The fella helping wth the car wash was SO nice and polite. He helped me put air in my tire and gave me a few tips about getting it fixed. I really appreciated his help and he couldnt have been more kind to me.

Worst gas station ever dont go here tried to trick me into stealing b5$ from me different know how to work register. Wouldnt let me use my rewards card at all acting like you cant. Dont ever go here Id rather run out if gas v and v call v triple a itsv that bad

Open 24 hours yet the doors were locked at 530am. Employee at counter just staring and not opening the door. Great service.

2nd Shell with cash only BS. I walked 1 mile to find out its cash only. I find it hard to believe its a terminal problem.

Really abominable treatment by the attendant on duty at this car wash on a Sunday morning. I am a pleasant person who was struggling with their broken car wash automatic paystation. The staff accused me of trying to cheat the machine (its pretty simply to go check for yourself and see that its not functioning!) and then refused to give me his name when I asked. I will definitely not return here.

Terrible service here. I’ve run thru the car wash here multiple times before. For whatever reason the wash started and didn’t move my car along. When I told the guy working that I needed another run through he was incredibly rude. No personable customer service skills whatsoever. He even went as far to insinuate I lied about the whole situation and paying. Bad attitude the whole time. I won’t ever wash my car here again.

The attendant is the rudest little fellow Ive ever run into.

Had a flat tire and asked if I could park while I called AAA to come repair my tire, was told: this is a business and that I couldnt park here even if it was to wait to have my car repaired... will never go to this place even if I run out of gas right in front of it.

Car wash working again!

Clean station, good place to fill-up.

The convenience store staff are usually nice and they have a car wash. If you want to save some money select taxi wash.

Very Very friendly staff . Nice car wash

Shell is always more expensive. There are many other stations that have a lower price. I dont understand why people keep going in this place to fill up their tanks.

Polite service. Convenient

Missed the sign saying their car was was out. When I asked about a refund the attendant was super rude and not helpful. Would not provide any refund. Told me it was my problem. I wont be back here

They didnt have a phone, and the cashier let me use his. because I locked my keys and my phone in the car after I filled up. Thanks for the help

Easy access n car wash

Under new ownership now low price on gas

Rude. Expensive. Car started shaking and kept cutting off after getting gas there.

Not bad at all- quite

They have gas ... a bit high priced but right off 28

Used the car wash, came out full of foam, no reimbursement or re+run.. Overall bad service

New owners rock!Place is very clean, friendly!!

Shell gas is way too expensive and its not good should be off the market

Prices are much higher compared to other stations around the area

Open 24 hrs. Usually dont wait

Mmm

Nothing special!

Cheap gas with air

Standard Gas station

Little expensive

Perfect

New car wash!!!

Get gas

Good service and good price of gasoline

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