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Lacamas Athletic Club
2950 NW 38th Ave, Camas, WA 98607, United States
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Ar
Review №1

The club manager and employees dont care about the customer. I emailed prior to the next billing cycle via their website because I was out of town that we wanted to cancel our membership. I called to confirm and spoke to an agent on the phone and he told me he would take care of it since I was out of town and assured me that August would be the last month. We didnt go to that gym at all in August. I saw that they were trying to charge my card in September again and I called and emailed the club numerous times. Each time the person answering the phone said they would call me back, and the manager also said he would call me back. They never did once. Then they somehow charged another credit card that they were not authorized to charge and out membership had already been canceled. I am so surprised that for a local gym they wouldnt want to resolve this situation and do the right thing. They would rather just take money they are not authorized to take and create a bad relationship with their customers.

Br
Review №2

My children were enrolled in swim lessons here. My son did level two and did well but was recommended to do level two the next session which we signed him up for. On the first day, he was for some unknown reason moved into a level one class… zero communication with the parents. When we asked about it, they claimed he was still in a level two class. When we got his evaluation today it said level one recommended to go on to level two… so basically we were lied to.It wouldn’t have been that big of a deal except the the instructor that he was moved to spent the entire time flirting with another instructor and basically did nothing. There is no place where anyone asks parents to review the instructors… but they are not all created equal! Don’t even bother to attend unless your instructor is David or Henry, otherwise save your money and teach your child to swim them selves

Ch
Review №3

I made the mistake of thinking that the owner and I had come to an informal agreement regarding a month-to-month membership. I was under the impression I could cancel at any time, and paid a premium per month for that privilege. When I tried to cancel, she held me to the letter of the fine print of my agreement requiring 30 days notice for a MONTH-TO-MONTH membership. When given the choice to honor my circumstance with an exception to maintain an existing membership from a family member she refused, losing hundreds of dollars in revenue just to stick it to me. She threatened to send me to collections if I flagged the transaction as fraudulent. STAY AWAY.

Su
Review №4

I have had a really good experience with the club and owner. I would recommend this gym. Great place to exercise. Covid-19 has made it hard for every business.

We
Review №5

I was just charged $130 dollars for nothing! We were trying to sign my daughter up for a class when we realized that we needed to push it out to a later date. We called only one hour later after we signed up over the phone. They wouldnt let us change classes and refused to refund us. We were trying to get multiple kids signed up in addition to the first, but somehow they thought we wouldnt mind if they charged us for the class we werent able to do. When we explained that our daughter was going to get her second covid shot in two days, and that it had somehow slipped our mind that we needed to wait, they just lectured us about how other kids missed out on being able to fill her spot. In an hour? Really? We asked if anyone had called in to try and sign up since we called and they refused to answer. It was an honest mistake that we were trying to rectify, but they didnt care at all. On the first call they made no mention that there could be no changes or refunds. If they had disclosed that piece of information I would still be irritated, but I would not be this mad. I would understand if we had called the next day even, but only one hour? Are you kidding me? So ridiculous, unprofessional, and rude. It was insane. I will never, ever give them my business again.

Ad
Review №6

My 4 year old son was enrolled in a two week (8 classes total) swim class for 3-5 year olds. There were 3 kids total, one of those is my nephew. On the 4th day I walk my son and nephew into the room with the pool and was suddenly told my son is no longer in the class. He let me know that he was moved to a class that already ended 30 minutes ago and someone had left a voicemail today explaining it. Then the manager comes to talk to me and says that he is a danger because the instructor has to hold his hand to keep him from playing with swim toys and that he doesn’t take verbal cues well (yes, he has a speech delay). And he is holding back the other two and it’s not fair to them. (By the way, I have plenty of video of the swim instructor grabbing the collar of the third boy when he misbehaved, he obviously doesn’t know how to work with this age group). His only option is to attend a different class at a different time, which I am not interested in because the time does not work and that this experience was humiliating. We asked for a 50% refund which they refuse to give because refunds are against their policy, but I guess excluding and humiliating kids with any type of developmental delay is part of their policy. I will be reporting to the BBB for not letting him swim in the class I paid for or issuing a refund.

St
Review №7

I love it there I take swimming lesson, the coach are perfectly chosen and all have a way to make you smile their all amazing with kids

Br
Review №8

Absolutely terrible experience ending my membership. I originally became a member here a few years ago to help support a local business instead of going to one of the big box clubs. Before Covid approached I had to put my membership on freeze due to a surgery. During Covid I chose to still support their business by paying a $10 fee each month to keep my membership active because I knew they would be struggling as well and I wanted to help out. After a phone conversation at the beginning of this year with Ross, the mgr at that time, my understanding was my membership was frozen until June 30, and my first month of regular dues would be July 1. I put in a notice in mid May to end my membership knowing that I was going to be paying $10 for June because I had not let them know 30 days prior to June 1. Instead they put the $10 credit on June 1 towards my account and charged me the difference for my full membership. I was told it was frozen until June and in my agreement it said it was paid up until July 1. Lisa, who is now representing the company via email, explained to me that if I filed fraud at my bank would send my account to collections and I would have to pay an additional $50 fee. What a joke! I try to help support them during Covid and instead of canceling my membership this is how they repaid me after my understanding with a conversation with the manager seemed pretty clear to me. I would highly recommend not ever getting a membership at this place under any kind of contract at all. Absolute fraud and horrible customer service. They truly only care about the dollar and being completely legalistic. Honestly if I had the time and wasn’t moving I would fight this in court if need be. I should have paid better attention to the reviews prior to signing up. Keep researching other clubs and move on from this one. No matter how “convenient” it might be for you. It’s not worth it.

m
Review №9

Do not join here. Owner is unprofessional, not flexible on anything, and not friendly at all. I was shocked. They are expensive and there are much better places to join. Stay away from this one. I heard from others about this owner and I confirmed what I have heard. Stay away.

Ti
Review №10

Sent me to collections even when I was fully paid with auto pay.

Ja
Review №11

Dated and dingy! Id be embarrassed to be a member here.

Gi
Review №12

Everything about this place is terrible (except the location). It is conveniently located and thats why we tried it out, but the staff is often rude and unorganized. They charge way too much for a dirty, rundown facility. The swimming pool is so cold that my childrens lips are blue when they get out of class. One time a swim instructor grabbed my 6 year old child by the head to turn her around after yelling at her to do so. She couldnt hear because she had her ears under water! There is only one good thing about the place and thats Teacher Lisa...shes awesome and is the ONLY reason weve put up with that place.

Li
Review №13

We are with Lacamas for more than 10 years. The only reason I chose it is because it is right in the middle of my work and my house. We paid in full for one year contract with family of 3. This membership should allow us to use all facilities and group classes free of charge. Now in the middle of our contract and pandemic, they force us to change our contract to use weight room only. If I want to join any group class, I have to pay extra $45 per month for only one class per week for one person. This is more than other clubs like Crunch one month fee which can use every equipment and attend any classes. So I asked to early terminate my contract but it is not allowed. I think this club is horribly managed by owner and GM. It is definitely not worth to try! I will not renew my contract for sure!

Sp
Review №14

Egotistical, Demanding, Non-Humane. I CANT BREATHE! Those were the words I forced out at the end of my cardio routine when the manager was checking the grounds and saw I wasnt wearing a mask in an open, empty room. I dont want to sound dramatic, but I literally couldnt breathe and I was being yelled by the manager to comply to their demands. I wont be returning anytime soon to such negativity and hate. The Lifeguard with blonde hear was pretty cute tho 😍

Je
Review №15

Travis is super friendly, informative, and accommodating. Hands down one of my fav staff at the club! I joined the club back in July for my low back rehab. He has been going above and beyond every time I used the facility. Highly recommend!

Va
Review №16

I highly recommend skip this club and go to some other club.Management is not good at all and they always try to squeeze with all extra stuff. its not worth going here you and your kids.

Jo
Review №17

Ive been a member of this gym for a year, and Ive really enjoyed everything the club has to offer. Here is why I gave this club 5 stars:1) Diversity of Training Options: The club has all the equipment you need to train alone, and it also offers tons of group classes. The group classes are in two categories...1) free which are great to challenge yourself in a group environment... 2) fee which are more personalized and intense. The price for the fee classes are less than $10 (less if you buy in bulk) which is a deal compared to other gyms in the area.2) Staff: The staff is incredible. I really enjoy going to the gym, and I think the team that has been assembled at site is really good. I read some reviews about the staff being rude, but I have never been treated rudely. I feel like Im treated like family.3) Family Friendly: My wife and 4 year old love going to this gym. My wife feels comfortable going to group classes which has never happened at other gyms. My son loves the Kids Club. He actually gets upset if we dont go the gym.

Ja
Review №18

So very disappointed in their customer service. I spoke with Ross prior to having surgery about freezing my account, they intentionally would only block out a month at a time and I was told to keep calling to extend it. I knew at the beginning how long my bedrest would be but they wouldnt extend it the entire time. And every month I called like i was supposed to. In April they did not answer (closed due to Covid) when I called to extend my hold and they ended up charging me for May 1. I was told I would not be offered a refund because I had no proof of my attempt, I asked for the charged to be reversed right away. Ive tried multiple times to try to get some type of compassion but they really dont seem to care. It seems obvious they hope for customers to forget their extension and charge a month here and there. I was never allowed to do a full freeze for the duration of my recovery.

Je
Review №19

If i could give this place a negative number i would. I was happy when i found a place that was going to give swim lessons a month ago. I talked with someone on the phone for a long period of time. I was explaining that my daughter needed some help with floating on her back. The person on the phone said that she would fit into a level 4. I was ok fine lets get her signed up. It comes time for lessons. I should have known right then and there it was just going to be a bad experience overall with the way we were treated. I walk to the front counter ask a few questions and then, phone rings , staff answers it . instead of putting it on hold and finishing help myself and my child we just got forgotten about.Then come lesson time i noticed that there was no instructors in the water with the swimmers!!!!!!! this wrong on so many levels! As a past swim instructor you NEED to be in the water with kids. Now if I would of known that the instructor was not going to be in the water with my child I would have never signed up. The next thing that happens she pulls my daughter out of the class and tells her she cant be in class. How awful to do that to a 7 year old. After getting her out and then we talk to someone tell me that level she needs to be in is level 2. Ok I ask is swim teacher in the water , staff responds no its parent taught. Ummm no that is not ok with me. I ask for my money back and I cant even get that .I just think if you are going to have all the rules of things you can and can not do . I do not think you should be offering swim lessons at this time. In my mind you are causing a huge safety issue !!!! We will not be coming back to this place .

Sh
Review №20

Cancel services a long time ago but still got charged for the current month

Li
Review №21

I like the classes and training staff at this gym, but the way this place is managed is TERRIBLE. They will try to take as much of your money as they can. You may think its worth putting up with, but its not- it will give you a bad taste in your mouth and keep you from going (which may be what they want!) Also the locker rooms are gross, and pool hours inconvenient. Believe the bad reviews, people! Try Cascade Athletic Club, thats where Ill be going when i get out of this membership.

De
Review №22

Oh yeah! I used to go there! Its a great fitness center with indoor and outdoor pools. Theyre very involved in the community, schools etc. While many similar businesses struggle, I dont see these guys ever having a problem as a result of their awesome location, facilities, and community involvement.

Ne
Review №23

Horrible systems, management, and customer service. I do not recommend.

Ke
Review №24

TURNING BACK THE HANDS OF TIME WITH CHARLENE – MY PERSONAL TRAINER.I’m a 72-year old retired high-tech executive who, over the past 30 years, has worked 60+ hours/week and traveled 100,000+ miles/year. Needless to say, all those years of improper diet and virtually no exercise took a toll on my health. My annual check-up last October revealed high glucose and blood pressure levels even though I was on medication. Plus, I generally felt tired most of the time and was losing my strength and flexibility. Clearly, I was on a downward spiral and the outlook was not good.In January my wife convinced me to join her at a Barre exercise class at the Lacamas Swim and Sport Club. Our Barre instructor was Charlene Johnson. Well that first class was an eye opener – I lasted for less than 20 minutes out of the one-hour class and could hardly do any of the exercises. I quickly realized that I needed help and asked Charlene if she would be my personal trainer. After a consultation, Charlene developed a detailed plan tailored to my goals of increased strength and flexibility, weight loss, and improved balance. Over the past 3 months Charlene has helped me execute that plan slowly introducing new challenges as my strength improved, providing inspiration when needed, and always keeping my safety in mind. My health is improving dramatically as evidenced from my lower blood pressure and glucose levels which are now well below diabetic levels. I’ve lost 20 pounds and my strength and flexibility have improved. I’m now even able to occasionally out-drive my buddies, some of whom are eight years younger than me, on our Saturday morning golf outings.I can’t say enough about Charlene. She has a great understanding of physiology and her personalized approach to address my specific health challenges have turned back the hands of time. I feel younger, have more energy and am ready to enjoy an active retired life with my family including our 6 young grand kids. Thank you Charlene……Ken Vartanian

Aa
Review №25

We were loyal members for almost 10 years. It was a convenient location and the times worked fairly well for our family of 5 swimmers. Even though over the years we saw many of our friends have to leave do to poor treatment from the club we never thought it would happen to us. Its very obvious for LaCamas Athletic Club that its all about the money and not about retention. They will lock you into a contract and then they will make changes to their hours and/or program availability and they will even change your contract even though you cannot. They will cancel your contract and then set you up with a new one forcing you to pay more money. They will tell you one thing, like a used car salesman, but then have you sign another. If you are thinking about joining this club my advise is to read your contract, dont listen to what they tell you and dont be surprised if it changes on you. Also, NEVER put more in your swim account than you need to because once it goes in it will never come out. It cannot be transferred to a sibling or used to cover other payment. We left because the swim team was falling apart and they were grasping at straws to keep it together. This meant schedules were changing and contracts were being changed on us. The hours available for adult evening swim were being cut back to 45 minutes twice a week. At Cascade Athletic Club we can swim any time of day until closing. We might have considered moving back at some point when our schedules aligned better with theirs but after the way we were treated upon leaving we will never return.

Br
Review №26

I Would not recommend anyone do business with Lacamas Athletic Club. As a 3 year customer I would use the gym 4 or 5 days a week. I had always paid upfront for my membership in full at the beginning of each year. I was never in a monthly contract, nor did I wish to be in one. Towards the end of my 3rd year the staff started to remind me that my membership would expire soon, calling several times asking if I would like to renew my membership. After telling the staff I needed more time to consider it I removed my payment information from their system, and decided not to pay for another year. I wanted to cease doing business with the gym due to the many problems you can read about in other google reviews. Several months go by without another phone call. Imagine my surprise, and frustration when I was informed by mail from a payment collections agency that I was unknowingly switched to a month to month payment plan at the gym when my prepaid year expired and now owe several months of membership dues. Upon contacting the staff of Lacamas I was told to wait several hours to speak with “the payment guy”. The employee was able to show me the small line of print that allowed him to continue to bill me and was “quite comfortable” with this line of print when I suggested it be removed so that others in the future would not be placed in the same situation. I am very disappointed and hope this never happens to anyone else.

Ng
Review №27

Wonderful people who are attentive and share their enthusiasm for you and your interests. We used it for private swim lessons for our kiddo and he loved it. Instructor is patient and doesnt rush the child no matter their ability.

Sh
Review №28

Im updating my review. Several changes have taken place that are very refreshing and worthy of adding stars. One of the biggest changes have been key staff people. A couple of the staff members have made a big difference to me. Nathan and Ross are making some great changes that have been long overdue. Mostly in keeping the equipment in tip top shape. New and fun equipment has been added. Cant thank these two guys enough for listening to concerns and doing something about it!

Ju
Review №29

It was good!

Ja
Review №30

I really enjoyed working out at this facility. The outdoor lap pool is lovely (although a few degrees hot for distance swimming). Weight room is nice and big...they should update their dumbbells at some point soon.Clean and well staffed...When I return to the area Ill definitely be here again.

Ta
Review №31

Great pool

Lu
Review №32

We Just relocated to Camas from Chicago and have been members for 8 months. My wife has been a Manager in the fitness industry for 13 years. So I have had the perks of hearing the Good and Bad.The Staff here is Great! And I was skeptical at first reading some reviews. You cant please everyone and things change! At the end of the day this is a Family atmosphere with all the equipment you need. The Lac-attack classes are the thing of the Future. Kiley the Fitness Director has a passion for helping people and fitness. This home town Gym has assembled a staff that amazes me. I come here to train and better my self . Picking apart past reviews are excuses not to go workout in my opinion.Nathan the General Manager and his staff will address all your needs with the upmost respect and make you feel like family. We truly enjoy coming here.

Sh
Review №33

Great facilities!

He
Review №34

Best athletic club I ever was a member of. Well arranged weight room, blast classes, covered Olympic outdoor pool, and more. Bob and Doug knew the area when they built it in the 90s and Denise carried it on after they sold their stakes. Miss it since moving to Corvallis. Always have an invite to drop in for free being an original member. PS Dropped in and was greeted like family and yes with a free slammn great workout. Denise...Thanx!

Cr
Review №35

I have been a member here for 3 1/2 years. Only reason I remain is that it is the only choice close to home. Weekend crew is pretty good but I echo others comments on the owner. She is not particularly pleasant to deal with. I have been embarrassed at her treatment of some staff members. I will leave there if/when there is another, close option. Also, beware. They close or modify hours for unofficial holidays like Mothers Day (Closed) and Fathers Day ( modified hours). Go figure on that one as I do not know the difference on why you would close on one and modify on the other. Very disappointed with the club but there is literally no alternative. Much of the staff is very rude.

Tr
Review №36

Was made to feel welcome. But didnt get a good quick tour. Did a yoga class then an hour on treadmill and half an hour on bike. Then I spent time in hot tub and the sauna for relaxation. But seems they dont offer any classes on Sunday they are opened though.

Ke
Review №37

My daughter took swimming lessons here before we decided to become a member of the gym,The swim teacher was awesome! she taught my daughter a lot in the first 4 weeks.The set up is great for the childcare and gym, the staff is always really nice!the gym is always clean and the classes you can take are always a good workout!

Am
Review №38

Changing my review from a 5 to a 3 since after one month of lessons we were unable to sign up for the same class so my daughter could continue because it was already full. The class just ended yesterday and we were given no indication that was the case. The person on the phone could have cared less. I like the swim instruction here but the customer service has continuously been lacking.previous review: At the last minute, I signed up my children for a two week intensive swim class, not really knowing what to expect. Let me tell you, I am really impressed! Having been to a couple other places around town that were incredibly loud, this facility was quiet and very relaxed. There were only two classes going at the same time and both, obviously experienced, instructors were patient, kind, loving - I couldnt have asked for a better experience. Both of my children gained confidence and skills, I highly recommend them for swimming lessons!

Fr
Review №39

Weve had (and have) two kids in their swim program. The groups are small, the teachers great and there is a drive to challenge and improve while, at the same time, provide support. Weve taken swimming classes in many other places with a lot less to show for it. If you want your kids to REALLY learn to swim, this is the place to take them too.

Me
Review №40

I canceled my membership online when it was time to renew and talked with someone on the phone to make sure it was canceled and it was and now 4 months later I received a letter from collections stating I owe $727 for this years membership. I called and talked with the gym and they refuse to cancel the membership and said my only option is to pay. I NEVER received a phone call or email from them telling me there was an issue with my cancellation. It really saddens me that they have not told the truth about the situation. They also refused to let me talk with the owner of the gym.# badcustomerservice!!

G
Review №41

This is a great club with a very supportive, encouraging, and inclusive staff. Nathan and Cara Murphy have done a fantastic job innovating new group fitness classes such as Bootcamp, Bike Blast, Body Sculpt, along with the small group circuit and interval LacAttack trainings. They really get to know each one of the members and care about their fitness progress and health. It was really hard to get started on a fitness program, especially as an older adult, but all the staff has been so helpful and supportive. The classes are as challenging as you make them but I do have a lot of fun. It has a great family environment as well.

Ry
Review №42

My wife and I have had several swim lessons here and it was a great experience. Staff are warm and knowledgeable. Facilities are also well-equipped and clean too.

Ar
Review №43

Friendly knowledgeable staff, a great workout environment. If I lived in the area Id definitely join. I visit there every summer, use the pool, spa and sauna as well as the machines.

Ni
Review №44

Whatever you do, DO NOT trust Lacamas Athletic club! Horrible experience with them. They lied and signed me up for a swim class they dont offer afteer telling me they did, took my money and then when she said its at a different time on a different day I let her know we cant do that day so just refund me and she said sorry we dont do refunds. This was over the course of 5 minutes!!!!! Never never go there. They were super rude and disrespectful and cheated me out of 80 bucks. Oh yea...cause they raised the price from 60 to 80 too. Its not worth a fraction of that! I came from having membership for 8 years at Club Sport which is leaps and bounds nicer to thus garbage place?! It a dirty, has rude staff and looks worse than most free community centers.

Mi
Review №45

My son goes there for swim, the instructors are amazing!

Mi
Review №46

I have been a member for 17 years with ups and downs. The management has struggled in the last few years, but they have made some changes with staff, added new equipment and are adding new classes. I had a recent issue and Nathan went above and beyond to resolve it. I hope to see the continued improvement at LS&S as it is a nice club for our community.

Pa
Review №47

Pool is too cold!!!! Great people, wonderful local Camas Athletic facility but Lordy is the pool cold. Why? Is Money a factor? I am a former member I always wondered why it was always too cold. Especially the age of the clientele during the adult swim or water aerobic classes. We all wanted it warmer. This is a beautiful club and they offer many different activities. I just can’t stand a cold indoor pool.Update-Business responded. Local indoor pools are kept at at constant 87 degrees. As I said Lacamas Swim N’ Sport is colder than all other local indoor/lap pools. This was my point. It is not enjoyable.

Ba
Review №48

Staff is friendly and helpful. Locker rooms are kept clean. Been a member for over 10 years. Great people.

Mi
Review №49

Taught my daughter to swim better than I can. Clean and a great staff.

Ly
Review №50

Do not take your kids here for swim lessons! I signed up my nine month old in the parent/tot class thinking it would be a great introduction to the water. First, all of the swim lessons are taught on the same night, so the waiting area and dressing room are completely packed with kids of all ages. They have one room to change a baby and it is always taken (surprise, surprise), so I ended up carrying my soaking wet baby out to my cold car to change him after the lessons. Now, the lessons were taught by an 18-something year old girl that talked so fast it was hard to understand her. She didnt understand that my nine-month old baby wasnt walking yet and tried to make us follow along with the other class mates who were all at least twice my babies age. We were shuffled through the pool from lesson to lesson in a frantic matter because all we had was 30 minutes until the next wave of children came into the pool for their lessons. I spoke to a front desk girl and requested a refund because the class was not geared towards a younger infant and they refused to give me a refund. She spoke to her boss who agreed it would be better if my baby was older than a year and could walk before taking the lessons. Still, they would not offer anything but a voucher to return later when he was older. Why would I want to return later to your mill style swim lessons that are overcrowded and taught by a high schooler who needs extra cash. If you want to pay $65 (that is non-refundable) and waste your time, this is the place. Since they will not refund my money, I will we going to the pool during the swim lessons with my baby and do my own thing. Oh, and plan to use your car if you want to change, its a zoo!

Sc
Review №51

Woof woof bark bark, *grrrr* woof woof bark (bone chewing noises) woof bark.*expensive (in doganese)

S
Review №52

Good facility, equipment is good shape, friendly helpful staff. Very nice indoor and outdoor pool.

Bo
Review №53

Got bad vibes from the staff I had the unfortunate pleasure of interacting with when interested in signing up with this gym. Especially from the elderly lady that has strong characteristics in common with a troll, her smile is as fake as her happiness.

Ri
Review №54

I know this place is well used , and in need of many improvements, in the air circulation, and water filtration systems. The people who operate the facilities are trying very hard to keep up, but saltwater pools require more.

Yu
Review №55

Very bad ownership. I have been joining the club more than 10 years and they recently changed lots of classes. They put on lots of extra fee classes and remove lots of afternoon and evening member fitness classes. Stopped at the front desk and tried to express my opinion, the owner just kept saying, make sure your classmates are signing in, make sure you are signing in the class..... Super disappointed about the ownership and the cancellation of the no extra charge classes.The Zumba on Friday got cancelled and I talked to Dennis who was super mean. Can you fix that?

Za
Review №56

Great place to work out and swim. Tons of cool classes you can take. Staff is really friendly.

No
Review №57

Supportive staff, great facilities that they constantly maintain and add too. Strong selection of classes.

ca
Review №58

The club itself is fine but the management is HORRIBLE!! There is always different people in the kids club and they go through staff so quick its sad. The topper for me is when i witnessed their GM being an absolute jerk to an elderly women who was asking about pickle ball prices. It was uncalled for and showed the lack of common courtesy expected from a guest service position.

Br
Review №59

My son loves swim clssses here! Lots of class times, good teachers and fun!

Co
Review №60

My kid is taking swimming lessons there and she loves it.

Ty
Review №61

Well trained & accommodating staff. New cross fit equip. Excellent overall facility

Mo
Review №62

Worth it if youre investing in a membership, as far as public use its not worth the money spent. But still fun to check on it out at least once!(:

Jo
Review №63

Beyond poor service!!!! Beware of fees, signed up for one year contract, after year was over they continued to charge me monthly without any contact, refused to refund over $300 in charges. When I went to cancel membership, which apparently you can only do there, they could not print contract in order to close my account. Waste of money again with gas and time. Also when I contacted the manager about the fees they were continuing to charge to my bank account, she conveniently did not tell me that memberships have to be terminated by the 8th of you get charged another month. Which of course they charged me for, this place is a scam and will do anything to get your money!!!

Be
Review №64

Friendly and helpful staff. I love there swimming pools. There is a lot to do there!

Ma
Review №65

Staff always welcome is with a great smile, very nice place for the whole family

ma
Review №66

I have been a member for 20 years. I canceled my membership today because a difficult manager required me to pay for an extra month because I was three days over the 30 day billing period due to a credit card chip problem.Lost a loyal customer. Marlin Martin

Ru
Review №67

This is a wonderful club. The owner has brought on an amazing staff, and the place is alive with activity.

Ni
Review №68

I used to work there and felt like I was horribly treated. The owner seems sociopathic. I eventually moved away and asked to shower at the gym for a social event and was charged $20. The vibe is weird and cold.

Su
Review №69

Expensive and they have no make up swim lessons or refunds. Better hope your life doesnt throw you a curve ball or your out a lot of money for nothing!

Yv
Review №70

Love coming here.Love water arobics with Michelle

Fl
Review №71

Ive been a member of Lacamas Swim and Sports for over 2 years. So many good instructors come and go, and the owner is rude and unhelpful. She has poor management and customer service skills and her attitude is basically take it or leave it, we dont care. One of my main reasons for staying with them was because of the excellent blast trainer Bruce. His classes were the best in the entire group fitness and now I find out hes gone too - probably because the owner treats the trainers and staff as poorly as she treats the customers. Now I just go for Karens yoga and pilates classes, which are awesome. But if she leaves, Im canceling my membership. Denise the owner needs to go on a management and customer service course or shell keep hemorrhaging customers.

Pa
Review №72

Make sure you have a tetanus shot! Equipment is rusty. Spin instructor is terrible. Keeps talking about her personal health items. Gross!

Br
Review №73

Lacamas Swim & Sport has been like a second home to me. Its an amazing place to work out or learn how to swim and it is very family friendly.

By
Review №74

Friendly staff and reasonable rates.

Ka
Review №75

Amazing team. Im lucky to be on it!

Mr
Review №76

This gym is overpriced for the quality of equipment available. The equipment is on par with what one would find in garage sales around questionable neighborhoods. It is clear that who owns this gym has no sense of pride in anything that they do.

Mi
Review №77

No athletic facility should require a contract. When they want you to sign one that includes a $250 cancellation fee, it is because they are not confident that you will like it there. If they were proud of their facility, they would not try to keep you as a member against your will.

Pe
Review №78

This is a well organized, clean fitness center.

No
Review №79

Poor staff and broken equipment, lifeguard at kids swimming pool is offten leaving and doing other things

ky
Review №80

Worst customer service imaginable especially the owner. Family and I were members since the beginning years ago but luckily made the switch to 24 hour fitness after they hit us with some outrageous fees.

Ch
Review №81

Great kids swim programs

Os
Review №82

This gym is trash....... reminds me of home.

CH
Review №83

Go headhunters

An
Review №84

Terrible management. The owner only cares about money.

Ka
Review №85

GREAT SWIM TEAM!!! STAFF IS NICE!!! GREAT FAMILY ENVIRONMENT!!!

Ts
Review №86

Customer service is not good. Will not be signing up in the future.

JJ
Review №87

0 star if I can. very bad customer service. and there are 15+ kids in the same class. they just dont care because they have tons of customers and you are just one of them.

Da
Review №88

Good facilities and service.

Ke
Review №89

Overpriced, small weight room.

Be
Review №90

Overpriced for hardly any equipment

La
Review №91

Very helpful

ci
Review №92

Expensive but really nice

Je
Review №93

Open!!

Du
Review №94

Cool

Ka
Review №95

Wish I could pitch a tent and never leave!!!😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁

Ev
Review №96

OK! PM

Information
67 Photos
96 Comments
3.3 Rating
  • Address:2950 NW 38th Ave, Camas, WA 98607, United States
  • Site:http://www.lacamassport.com/
  • Phone:+1 360-834-8506
Categories
  • Fitness center
  • Gym
  • Sports club
  • Swim club
Working hours
  • Monday:7am–3pm
  • Tuesday:10am–3pm
  • Wednesday:6am–8pm
  • Thursday:6am–8pm
  • Friday:6am–8pm
  • Saturday:6am–8pm
  • Sunday:8am–6pm
Highlights
  • Active military discounts:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Amenities
  • Child care:Yes
  • Good for kids:Yes
  • Wi-Fi:Yes
  • Swimming pool:Yes
Planning
  • Membership required:Yes
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