user
AT&T Store
1955 E Daily Dr Ste 103, Camarillo, CA 93010, United States
Appearance

Comments
Ma
Review №1

Upon arrival it was semi busy. I was attended to almost immediately. Carla was exceptionally friendly. She made the process smooth and explained things well. She was fully knowledgeable and informed of her duties and made me feel understood. Even with a product that was purchased at another location she informed me I could easily exchange it at the location I purchased it from. She shared she was management at another location but was happy to be of service here in Camarillo.

Ro
Review №2

Went in because my phone was not loading up my emails, came in to store and Salvador assisted me and helped me with my issue I was having. He gave me an excellent service and glad we got that resolved

Ti
Review №3

Kevin best customer service in ventura county

Ph
Review №4

My wife and I had a excellent experience here! We purchased a new iPhone and Joseph was informative and overall helpful. Going to phone stores are usually a pain but I highly recommend this store for getting a new phone! Thanks again!

Er
Review №5

Great customer service provided by the manager Gianni. Took care of my concerns and was extremely helpful. High five to this store.

Ba
Review №6

I went to the AT&T store to resolve recurring problems with my iPhone 11. Angel was my service representative. He was smart, efficient, courteous and interested in customer service. Very rare in this day and age. My experience was phenomenal.

Di
Review №7

Angel is an excellent salesman, listens to your needs and took extra time to check on our concerns. He is outstanding and such an amazing young man who goes the extra mile. Thank you Angel for helping my mom and I.

Ju
Review №8

I really want to thank Renan for his excellent customer service! I got 4 new awesome phones and and unlimited everything plan for only $175.00 + Taxes and a one time activation fee per phone. Thanks a lot again, and keep the good deals coming! 👍UPDATE: It turns out, there was some sort of mix-up in what I was told the cost of the phones would be and what AT&T corporation was actually charging. No problem, I went back to the store and the manager Gianni, did not hesitate to help me, even though my original agreement was with Renan. After researching the situation, Gianni promise to give me credit for the difference on the price I am invoiced vs. the one I was quoted. Gianni was the epitome of professionalism and resourcefulness to solve my problem on the spot. Thank you again very much Gianni. Great store, better people! 😃

Na
Review №9

Brandon was awesome and was able to answer all my questions about adding a second phone number to a new cell phone. Excellent customer service, friendly, and knowledgeable.

Ka
Review №10

Erica was polite and very patient with me. She explained things and was efficient.

Ch
Review №11

Excellent Service and Really Professionals, these people really made me feel back to what is life again, I used AT&T before, and made the mistake of swapping to Verizon, it was really a suffering for a little bit more than a year, starting with their bad customer service. But This store took care of my and my family four lines.I really Appreciate you guys!!! You’re the best!!

Wi
Review №12

Great experience at the AT&T store in Camarillo. Quickly helped my wife and I with swapping and and getting getting a new phone, and even getting our account cleaned up. Best service and will definitely come back to this store.

Mi
Review №13

Came in to upgrade my phone. Angel got me squared away in a timely manner. He was an awesome example of excellent customer service (Even though he is an iPhone guy, smh). Renan, the manager was a big help with fixing my screen protector. All around A1 service.

Ti
Review №14

Renan and Ray helped salvage data from vacation mishap on my phone and patiently outlined a new iphone with the perfect plan for going forward. Cheers!

ma
Review №15

Renan was an incredible help in transferring my sim to a different phone! Definitely will be back to purchase a new phone when the new iPhones roll out!

el
Review №16

Great service from the start. Staff was really patient with my mother and I and took their time to answer all of our questions. We are returning customers and will continue to come back to this location.

Vi
Review №17

Brandon was awesome! Very patient and assisted us in every question we had. Excellent service.

Mi
Review №18

Very patient with me and Ill definitely recommend this store. Staff is top .notch

De
Review №19

Always helpful when you have cell phone issues.

Bu
Review №20

He is great always helps with anything we need. Goes over and beyond to help! Hi ask for Calvin!

Ja
Review №21

Great service by Brandon and Renen. Highly recommend this store.

Ju
Review №22

Great service from Joe and manager jp

sa
Review №23

The manager Renan was absolutely amazing! I came in with 3 cranky kids and a time crunch and he hustled to helped me switch my service and upgrade my device in record time! 10/10 would recommend to anyone!

lu
Review №24

Very very nice customer service and they got me in and out fast no problems.

Na
Review №25

Danielle and the staff were fantastic. Highly recommend this store.

Sh
Review №26

Went in today to upgrade and get a new phone. We had a beyond phenomenal experience because of Calvin. He was helpful, took his time, answered all my questions and got me and my kids out of the store in a timely manner. Thank You so much. It’s appreciated.

Ga
Review №27

Salim is Awsome! he took the time to ťransfer all my data off my old phone ( not easy). Weve been coming here for 14 years and will continue.Renan is great at personally taking time to help.Thankyou!!!

Ar
Review №28

Great customer support. Very friendly and knowledgeable.

Me
Review №29

We love Danielle at the store. She is so knowledgeable and helpful. Professional

Mi
Review №30

I just bought a $1200 Samsung phone here yesterday. JP was the gentleman that helped me. JP was courteous and knowledgeable and guided me through the transfer and transaction painlessly. I did need some help transferring files so I went back the next day. I was greeted by the lovely Danielle who helped me finish the transfer of old to new. Danielle was so sweet and enjoyable to work with.Thank you all for a wonderfully painless transfer. I wont hesitate to refer anyone to this store

Za
Review №31

They fixed my phone issue that I was having and were very friendly and helpful!

CO
Review №32

Danielle and Renen were a great help. Ask for them when you come in.

Me
Review №33

I would give them zero stars if I could lol, every time I am on the phone with a customer representative they are sooo rude. It took me over two months to get a phone from them, they cancelled my order without reason, and they promised to wave some fees but Never did. They never call back when they say they will either. I’ve spent countless hours on the phone with them. It’s ridiculous. If you want any help just ask to speak to the manager. Skip the representatives for sure.

Lo
Review №34

Helpful and knowledgeable. Great job Salim.

Vi
Review №35

Great customer service Calvin is great and very helpful

Ri
Review №36

Joseph was great.. knowledgeable and friendly

Ca
Review №37

SCAM ARTISTS at best. I joined ATT almost two years ago. I was quoted a price of roughly $110 all in on a cell phone and tablet plan. When my first bill arrived, The bill came out to over $130. I contacted the store, they made an adjustment, stating that the correct amount would show on the next bill. That didnt happen. I called the store and they re-adjusted stating there was something wrong but they had taken care of it. Ill save some of the details to suffice saying that... over a year later... theyre still charging me over $130 per month and nobody has taken ownership of this. Its too late to return any of the devices and go with a different carrier. I am now looking to transfer my service to T-Mobile as Im tired of getting the run-around from store staff and even the manager. I would NEVER consider another ATT product/service after this. Even my work is moving away from ATT.

La
Review №38

He is great, always go to Calvin when we need any service

Va
Review №39

Renan was so helpful in setting up my new phone. He was able to also find me a way to save on my monthly bill but get new features! What a way to upgrade my phone and get excellent service at the same time. I recommend to visit this location when you have a need with AT&T.

Em
Review №40

Carlos was very helpful in helping my sister and I trade in our old phones for new ones. He made it quick and easy and was very patient. Even when it is busy they work quickly and explain everything thoroughly. We were very pleased with Carlos and our overall experience with the service agents at this store.

Ca
Review №41

Reman, the store manager elevated the standards for customer service!! I had an appointment at 10 am and he personally helped me until approximately 1:15 pm!! I had much to discuss. He helped me with billing issues, cell plans, my kids cell phones and upgrades, new lines, tablet reviews, account set ups...and Im sure Im forgetting something else he did.He was friendly, professional and had a great attitude. The end result is that I left happy (hungry..its lunch time.), satisfied with all the answers, two new free phones for my boys. A lower monthly bill and excited that I know I have someone who CARES at this location.Get help from Renan.. he wont disappoint.

Ni
Review №42

Calvin has an exceptional personality, very polite and helpful, kudos Calvin.

Ro
Review №43

These people have an attitude that they know best and your a dummy.

gl
Review №44

Needed more help, staff very helpful & pleasant.

Ju
Review №45

Great experience! Pablo was fantastic helping me out! Hope he comes back to Camarillo

Co
Review №46

Stopped by to grab a phone I ordered online. The service was SUPER!!! I initially called and spoke with Gianni about the order and he was helpful in preparing my order prior to my arrival. Once I got there I met Carlos at the curbside pickup area. I informed him of my order and he retrieved it. We ran into a few issues with the setup, but he was so patient and understanding. After jumping through a few hoops, the issue was finally resolved. I was also given some useful information about some additional services I’ll take advantage of. Let’s just say that I left completely satisfied, thanks again!!!

Je
Review №47

The customer service at this store is Wonderful! Typically, I have terrible experiences at ATT stores. However, the staff and management at the Camarillo store are helpful, knowledgeable, and proficient. I highly recommend coming to this store.

Ra
Review №48

Great experience! I was worried about going out but my blackberry finally bit the dust. The store has plastic barriers and well-spaced seating. I felt safe. The consultants were professional and friendly and helped me set up my new phone. Convenient location. Open 7 days per week. A perfect local resource for AT&T products and services. I highly recommend. Danielle took great care of me.

S
Review №49

Renan & Danielle were outstanding. They helped with a AT&T issue that wasnt their problem and stuck with it until the end. They were great, friendly. Couldnt have done it without them. Great service and people.

Co
Review №50

Renan and Brandon are awesome! Brandon spent hours selling me a phone as did Renan working on helping me find the best new TV service. I greatly appreciate their dedication and helpfulness.

Mi
Review №51

Danny was extremely helpful! Went in to upgrade one of the phones on my account and in less than a half hour the purchase was complete, the new phone was completely operational with all of my information transferred to it and I was on my way. I MOST CERTAINLY recommend AT&T for their fantastic customer service and quality products.

Ka
Review №52

I recently traded in my iPhone for a newer version and I was very pleased with the service at the Camarillo location. I was helped by Carlos who was very professional and explained the process of trading in my phone very thoroughly. He made sure that I was provided with the very best service. I was very pleased all the service agents at the store who were very patient and helpful despite having to work and adapt to the current pandemic and heat wave.

sy
Review №53

Calvin is awesome to work with. He is so very kind and patient. This store always has the best customer service. Great experience!!!

Gu
Review №54

Thank you so much for your patience with us! I am extremely picky and Danny was extremely kind, patient and we feel very blessed to have worked with him. As long as he’s here we will continue to come back. Danny is very knowledgeable with all the Atnt products and just made our visit extremely awesome! And answered all my questions and concerns. Thanks Danny :)

Se
Review №55

Great and friendly staff. They’re very helpful. I will definitely shop again.

Ad
Review №56

I had gone in recently to check in on my phone plan and was greeted right away, did not have to wait too long. All the staff was very friendly and helpful. Did not feel as if I was being forced into anything like some other cell phone providers and they were very clear about any questions I had. Amazing customer service.

ma
Review №57

Carlos was very helpful, Overall he is one of the best I have worked with in my experience. He was very knowledgeable and provided clear and concise options and opportunities regarding my phone plan. He was Very friendly and hospitable.

La
Review №58

Renan was a big help! He was very kind and helped me get my phone back and working!

Kr
Review №59

Carlos and his manager Gianni did an amazing job taking care of me today. I’ve had service with all the providers, but it’s people like them that keep me coming back to AT&T with no thought of leaving. This company is lucky to have them on the frontlines. Thank you!

ev
Review №60

Carlos at the Camarillo store off of daily was absolutely amazing. He was personable, funny, and all around a great guy. He made the process of setting up a cell phone service quick, easy, and convenient. I am so proud to be connected with AT&T and not Verizon anymore. 10/10 would recommend thank you Carlos! He deserves a promotion!

Te
Review №61

Great customer service! Got everything done quick and easy. Great store!

Ti
Review №62

I went into get myself a new phone and Danielle helped me greatly! From showing me different discounts to finalizing my sale and reassuring I was getting the best products possible! High recommend at&t of Camarillo for your phone service needs!!

Ab
Review №63

Danny was so very helpful with our adding two lines and getting a new phone for my boyfriend. We couldnt be happier with our experience. Thank you so much Danny... absolutely a 5 star experience!!!

Je
Review №64

Salim & Lynn were so helpful today when I urgently needed to switch over from Verizon! They answered all of my questions and we’re so friendly during the entire process! Thank you!

Co
Review №65

I had a great experience today with Calvin at the att store in Camarillo. He helped me Chang out my phone to the newest note by Samsung, got me a 5G plan, set up my auto pay, and even hooked it up with HBO max. I will be back again and would tip him if it was allowed.

Dw
Review №66

Reman is awesome!

Ke
Review №67

No point gojng the queue was way to long and only waiting in the sun allowed.

La
Review №68

Renan was exceptionally kind and pleasant. Your company is fortunate to have him.

Ra
Review №69

Great customer service I would go straight to Renan he’s a great guy very helpful!

de
Review №70

Danny was the best! He took almost all morning with me and everything that I wanted, patient and kind and cute! His helper Lynn was super too! I’m a loyal AT&T customer !

CH
Review №71

Brandon was very helpful and friendly. He broke my entire bill down. He also helped me upgrade my service and devices for a great deal. I appreciate it! Thank you very much!

Ad
Review №72

Danny at the AT&T Camarillo store in Camarillo California was above and be on and incredibly helpful. I have never had such amazing service ever at any place. He not only helped me but he went into great detail for the tutorial for the new phone and gave me written instructions and he took my email to give me more in case I needed it. He is absolutely a wonderful employee very friendly very great attitude an amazing employee I give him five stars if there were more I’d give him more thank you satisfied customer

Ad
Review №73

Calvin was great help! Thank you!!

St
Review №74

Calvin was phenomenal! Had the patience of a saint and I really appreciated his help.

Ly
Review №75

The best service ever!

Hi
Review №76

It was such a wonderful experience coming to this store, they definitely make you feel welcome, I love that they have a lot of variety of cases and accessories. This is one happy customer 😃

Sh
Review №77

Danny was the best ever! Was quick and easy to work with us and so funny. Would def ask for him again!

So
Review №78

Hi I just have to say that this location has the most amazing staff I have ever felt with. I will only go to this store for all my service needs. Thank you guys once again for all the help and patience with my 1000’s question I had which you guys answered. Thank you so very much.

Ia
Review №79

I always love coming to this store! They always take care of me and my wife

Da
Review №80

I am very happy with the help I received for my phone. Thank you ATT

SU
Review №81

Calvin helped me above and beyond. If I were the customer service rep I would have been wishing that someone else had taken me. I came in with three separate issues and he helped me with everything as patient as could be. He helped me also to get to access pics from an old phone which meant the world to me because they were pics of my brother before he passed away, 10 stars for this guy. Thank u to Calvin💖

Jo
Review №82

I’ve gone to various AT&T stores but never have I ever experienced such terrible customer service. You walk in and it’s like as if you are invisible maybe I’m a ghost 👻to them. I waited a long time before I actually got helped by someone who was barley coming into their shift. All of the other staff were just sitting chatting with each other. I’ve lived here in Camarillo my whole life and this is why I choose not to go to this location.

Th
Review №83

I recently went to the AT&T store in Camarillo. I was initially afraid of the long wait or long in store back and forth but this location was amazing! There was a short wait and the team members were all so friendly and helpful. I worked specifically with Chavez and he made this whole experience easy and made me confident in every choice I made. I’m so happy with my new iPhone and accessories. He was so helpful and informative. I left the store feeling great and had a working phone with no issues!! Loving it!! If you need a new phone, go to The Camarillo branch office off Daily Drive and ask for Chavez and the store manager. They both were awesome!

Ni
Review №84

Great AT&T branch, the manager Renan and JP took care of us. Really appreciate their help.

le
Review №85

Renan is very helpful! Explains what we need. And Calvin is very patient!

Ri
Review №86

Raymond was far the Best AT& T representative Ive ever had. In the time he was assisting me, he pointed out so many questionable issues, it made my head spin. He an asset to your company, and should be recognized his superior service.

Do
Review №87

Renan was extremely helpful getting me set-up with my Google e-mail.

Om
Review №88

Salim helped my and wife and I with upgrading a new phone. He was very patient with my wife considering she could not make up her mind on which phone she wanted. He was very clear with our plan and how much we would be paying after everything. I would definitely ask for Salim if you ever go to this location.

Ra
Review №89

Carlos was awesome in Camarillo. So helpful friendly and knowledgeable, really appreciate these guys.

De
Review №90

Quick, and genuinely considerate! I felt very taken care of. Thank you att cam!

Lo
Review №91

Very helpful customer service

To
Review №92

Amazing customer service. They took the time to go over all my options and offered a discount on my plan that I didnt know I could get. Will definitely be coming back.

De
Review №93

Nice, clean, modern store. Employees were very attentive, even offering suggestions on better ways to make monthly payments. And not too busy, so no waiting.

so
Review №94

The crew their all great and very helpful!!! Definitely recommend giving them a visit!

wa
Review №95

Excellent customer service! We had our parents lines moved over to our account. Not easily done! But Calvin navigated the process like a champ!!!!

Gr
Review №96

The salespeople here took amazing care of me. I’ll definitely be coming back!

Yo
Review №97

Best staff that AT&T has is at this location. I was blown away by the best customer service, knowledgeable staff, and so kind. I will only go to this location for my AT&T needs. Thank you all so very much especially Razai for answering all my questions and keeping me from going to another carrier 🙏🙏

Ki
Review №98

Luis and Danielle were extremely helpful. Especially in this time of covid-19. They wore gloves/masks and stayed at least 6 feet apart at all times. A very easy experience getting my new phone from the Camarillo location!

As
Review №99

Store is great! With great customer service! Will be back again!

Me
Review №100

Fantastic experience. Salim was extremely helpful and helped me get everything set up and ready to go!

Information
14 Photos
100 Comments
4.7 Rating
  • Address:1955 E Daily Dr Ste 103, Camarillo, CA 93010, United States
  • Site:https://www.att.com/stores/california/camarillo/764
  • Phone:+1 805-445-6562
Categories
  • Telecommunications service provider
  • Cell phone store
Working hours
  • Monday:10am–7pm
  • Tuesday:10am–7pm
  • Wednesday:10am–7pm
  • Thursday:10am–7pm
  • Friday:10am–7pm
  • Saturday:10am–7pm
  • Sunday:10am–7pm
Service options
  • Curbside pickup:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Payments
  • Debit cards:Yes
Similar organizations