They r great. Nice, friendly staff.

The guy that came and help out was great

They are liars and very slow had a appointment with them to pick my car up they lied and said it was an accident coming to find out the driver said they had made a mistake and booked my appointment later on that day I will never give them business ever

I gave this establishment One star simply because I could not give it Zero.Disgustingly unprofessional and horribly unorganized . They should change their name to Predatory Towing.

They are helpful and understanding during this pandemic

Friendly and Helpfulness are not descriptive terms used when associated with tow companies. However , in the most genuine of statements Preferred Towing is also Respectful and Honest.

Very pleased. Someone off shift came and got me with a very specific kind truck for towing cars like mine. The driver was kind and more than helpful and helped me put my car in the garage. Definitely the preferred choice.

Horrible service would not recommend at all . I had to pickup my vehicle from there coming from Lancaster I called one hour in advance and once i was there they made me wait for over an hour to come release my car because every one had gone to lunch and no one let me know 2 hours before when i called that they close for lunch and kept telling me that he would be there any minute now , give it zero stars and the dispatch is a disgusting person total b%@*!!!!

Needed a simple jump start and this company wanted my credit card number before they would do any repairs. I do not know anyone that would give their credit card to a company like this..

I would give them more stars but theres a very rude employee there that would rather leave and be rude then make a car sale he treated my family very rudely no good for business i have bought a car here before and it went smooth but ever since chris left its gpne down hill customer service wise

I did not want to use your company at all! After hearing from a couple people from California city about how rude and shady the company is, but my elderly mother had no choice but to use your company when she had car trouble. The young man who showed up right off the bat was very respectful and kind to her. Giving she was stressed about her car and me being out of town i was very worried about how she would be treated. after he was done and left i spoke with her and she had nothing but good things to say about him.to say the least my mind was changed becuase of it! She could only remember his name started with a c please thank him for us! I will use your company in future!

Love how quickly they did the job

Abit expensive no matter if its 2 to 3 blocks from your house there pricey but they do provide excellent service they come ASAP...

The employees are very rude always have an attitude

Terrible service

Staight out LiarsTold me that by law I can not surrender a vehicle without having the title in handThis is not law it is merely their own policy

Good people

The boss is even more rude and the employees are and they are obnoxious to begin with so the whole outfit is just terrible bad service bad attitude bad experience The only problem with this is they are the only one in Cal city so unfortunately you are stuck get yourself the AAA premier towing and have anybody else but these people help you