BEWARE TRUCK DRIVER!!!This is by far one of the worse places I’ve ever been. I Got here at 1:14pm with a 2pm appointment. It’s 12 midnight and I’m just now leaving and they expect me to deliver this load at 8 in the morning. It literally toke toke them 10 hours plus to load my truck. I’m just dumbfounded! Never loading with them again!

Luanna is always nice and Im in and out for ltl pick up

Girls in the office very friendly and very polite and very nice but thats what you get when you come to Georgia Southern Hospitality

Here to pick up a load at Mohawk

We have had a terrible experience with Mohawk. We purchased their Luxury Vinyl product and installed it in 5 rooms on our 2nd story. The product looks nice but our issue came 2 months later. As soon as spring hit, the sunlight coming through the windows began warping the floor. This isnt the normal expansion you need to plan for, this is 4-8 bubbles anywhere the sunlight hits. These warped panels do not fully recede once the the sunlight leaves the area. It stays warped! We contacted the retailer who sent out an inspector. The retailer told us they had seen this in several cases and was quite common and a problem they are seeing more and more. The inspector confirmed this same thing. When the inspection report came back it said that we should at our own expense and using materials we would be should replace it and then Install window coverings that could be closed during periods of direct sunlight preventing the sunlight from hitting the floor. That is right, they told us to replace it at our cost and then not let direct sunlight into the room ever again. That is the actual quote from the report. Now, thinking that was ridiculous I asked them to reconsider. After going back and forth many times they told us that they would NOT replace or refund our money although it is clearly defective. I heard multiple excuses. One is that their warranty doesnt apply if the temperature exceeds a certain amount... but then later they came back and said that would only apply for fading and sunlight should be able to shine on the product. They agreed that sunlight should be covered for warranty but then wouldnt actually do a warranty. They asked us to do test after test taking off the quarter round and ensuring appropriate expansion even though we told them again and again this isnt a problem with expansion. So the bottom line is that they didnt want to replace or refund us and there wasnt anything more that we could do about it. Keep in mind that it isnt our batch that is defective, it is the entire product line. So not only should you not use their products, you should not use them if you expect to get any kind of customer service or reasonable warranty. I will never purchase another Mohawk product again and I wont use my local retailer again either since they didnt do anything to help us resolve this issue.

5 hours to load the truck and still going !!!!

Had to see my husband, and they were extremely nice and welcoming. The sweet lady at the desk pointed me right where to go.

Very nice, very helpful and accommodating. Got on my load immediately. Easy to back into. Beautiful facility!

This is a wholesale distribution center, and not for the general public!!

Good place to work if you want to work

Its the best job Ive ever had

Truck Entrance for Shipping is at the most northern end/side of road, the so calledFront of The Building.

They are not in a hurry to load you only in a hurry to lock you in place. Been here4+ hrs already

Mohawk .... The leader in the flooring industry for a reason.

Ok

Slow unload

He alerted the owner drivers to be attentive to this place, it is true that they load you in about two hours, BUT, the merchandise of this place when it goes to Walmart, General Dollar or Target is counted pallet by pallet so you will be a good time waiting to download. My recommendation is that they try to charge the trip very well so that they compensate the time they lose in the download since brokers always try not to pay that time.He alerted the drivers owners to be attentive to this place, it is true that they load you in about two hours, BUT, the merchandise of this place when it goes to Walmart, General Dollar or Target is counted pallet by pallet so you will be a good time waiting to download. My recommendation is that they try to charge the trip very well so that they compensate the time they lose in the download since the brokers always try not to pay that time