Fix a problem that Ive had for almost 2 years the staff are extremely friendly courteous and professional they explained everything too me every step of the way the. I would give 5 stars if it werent for the timing issue, however they are good so im still willing to give them my business.
Very knowledgeable parts department. I didnt feel rushed or hurried at all when talking to them on the phone. I had two experiences with multiple employees on different days and both helped me immensely with my leaking emergency air line going to my trailer. They were out of the exact part so they went ahead and fabricated it for me to spec. Above and beyond the call!! Thank you 😌
Great staff and lots of inventory to choose from.
They are open 24/7 which its always a plus and the service always good.
They fixed a wheel seal for me had me back on the road inn4 hours office staff very friendly
Expensive but they get the job done
Fast friendly service great job guys thank you....
Very friendly staff at the parks counter and has always helped me get my rigs up and running or the parts I needed
OK said Google maps is got it going on and theyre doing it right I give them an a plus
Helpful friendly staff parts department in and out 15 minutes
If you want your truck fixed DO NOT take it to Kenworth sales. They were supposed to service the truck and weld the frame on a trailer, they didn’t put the radiator cap back on and they cut an air line for the air bag on the trailer and claimed that everything was good to go. When I did a walk around I found the problems and they fixed the air line and put a new radiator cap on. I took the truck back the next week to have them put a part that they had to order on and when I went to pick it up I found that they had broke a piece of the fiberglass hood so I asked about it but they are not interested in fixing it. If you do take your truck there you better do an extensive walk around and check everything they touch cause they can tear up a metal ball with a rubber hammer.
Great people good prices never used their service department put parts sales guys are great
Super friendly and fast service for a small repair.
Wow awesome got me in late in evening and finished by 10pm, fair price
The parts crew at Kenworth are very helpful and usually have everything you need .
Very helpful and quick. Each time Ive been here. They dont b.s. about the time its going to take or to evaluate the problem.
Good service great
Very professional and courteous hard workers
Good dealership. lots of parts in stock friendly service and easy truck parking 👍
12/28/2019 at 9pm Steve went above and beyond helping me with a serpentine belt for an RV for crying out loud! He not only called me back but did extensive research to insure that he found the part and part number and even told me where to find it at Napa in Caldwell! If anyone reads this post including managers please give him a big pat on the back!
Everything very well
Great Group of people. They are fast and go the extra mile for you. Thanks All
Good service. Always helpful.
Very good dealer treat you right
I deal with Carl and the service department on regular basis I believe overall the shop does a good job and is efficient like any place in todays economy theres a revolving door at the bottom with new guys that might drop the ball once in awhile but overall I like their work the professional attitude and I will continue doing business there
Nice place even open on Sundays
Very friendly and informative
Great guys. Helpful
Thank you for being open late, even on the weekend! And having our idler pullies!So many places are only open bankers hours & dont give a damn about us truck drivers. Even the truck garages & parts stores.But in my book you guys are top notch!!!👍 And i thank you for still giving a damn!Not everyone can work bankers hours.
They have lots of truck parts and their prices are not terrible. Its a pretty great option for Caldwell. The parts people seem to know what theyre doing.
These guys are awesome. Very friendly, very nice, and very efficient. I had a problem I noticed during my pretrip, and they had me in and out in a matter of a few hours... And on a Sunday. Great people here.
Ronald Flechsig & J Mossey very professional and super nice.Thank you guys for taking care of my truck right away.God bless you guys keep up the good work!
Great service great personal good prices
Thank you Juan de leon for you good service
If youre in caldwell and need truck parts, this is the all hour solution for that. Day parts crew is very good, night crew is good.
Got my windshield fixed in a timely fashion, dog enjoyed her nap on the floor in the lounge
Good place for parts most anytime!
Very helpful
Fast, courteous service.
Always helpful
Great shop. Fit us right in with their busy schedule to get us back on the road. They even helped us out with some minor issues we had without charging us.
Great shop and crew got me in and back on the road in two hours. Pulled a tech off another job to get me out and still on schedule
Super friendly and always helpful. I showed up after normal hours for parts and even though they were swamped they took the time to help me find what I needed with a smile.
Quick inandout service dept does a good job
In and out 1 hour..loved these guys and red!
Lots to offer parts are in stock
What a great place to do business.
My husband is structure and in structure. He likes kenworth cause the people are well-informed and close to where he works.
Super friendly
Good service excellent prices
Great customer service
These guys have it together. We love the service department.
Just visiting. But truck owner called in with air bag problem and they got him right in. Nice to have shop open on Sunday night and 24 hour mechanics.
Great service.
Knowledgeable and helpful staff
Great service good people
This shop had us in and out in no time. Even told us about a recall on our truck and took care of that as well.
Helpful people...thought the girl that works service is rude
Great place
Great service
Great service
Very nice people
Great fast service
Friendly if they dont have what you need it will get it Kenworth is an awesome place
Work there
With a friend
You guys Rock!
Great sales
Awesome prices
Took my 17 T680 here for warranty work for electrical problems they ended up charging me and they burn out 3 phone chargers also the truck was ready for hours they never bother to give me a call to let me know the truck is ready and Im still having turn signals issues
Friendly and knowledgeable
Great salesmen
Never been there
Great people
Friendly staff
Expensive
Sweet
I wasn’t there