We do all of our work here the last 3 years. Never had a problem , always job done within the time frame. Everyone super nice , even I’m very high maintenance, they still deal with me 😊😊. Mainly I checking with Robert , if we have questions, we call and always have answer.Because off the attitude and work always done to our satisfaction, we always come here. Robert , Fred , Loren and Steve manager help us anyway they can to get us back on the road. Mechanics Mike , Justin , Jared very knowledgeable. The parts department Nathan and his team as well. We bought new truck last year and Alan was super knowledgeable and patient with me ☺️☺️, I always have million questions. And he manage to give us a lot off adds on with the warranty. Rudi as well was very helpful. Thank you guys for hard work!!!!! And Tracy always greeting everyone with smile 😊

We fixed truck in this shop and paid them 5k. After driving 10 miles air leaked and truck broke down on the road.we called them and they sent mechanic. He found out that air hose was broken. I asked Robert service supervisor to fix it, he said we cant fix this truck without labor charges. They replaced air dryer and air was leaking from same hose but Robert said we cant fix without labor. Then we went to volvo shop they fixed free of charge. I strongly recommended dont go to this shop. Robert dont care the customers.

The service department here is horrible.Left a truck there 16 days ago with a fuel issue. Went from a bad fuel filter head to bad injectors and ended with a broken rocker arm. When I complained about how they are doing diagnostics Steve in service told me they don’t work on guarantees. They think that’s what’s wrong. I told him that is insane and that a dealership service should be able to pin point the exact problem instead of throwing parts at the truck like that. Finally picked the truck up today and 11k later no one is still not sure what was really the problem. Avoid these guys at all costs.

I was driving on I - 67 near Saint Louis when my 2014 Isuzu NPR Ecoboost simply quit. It went stone dead. This truck has 38k. well maintained miles on it. I had the truck towed to the closest Isuzu Truck dealership, which is Vanguard Trucks in Cahokia IL. The diagnosis was a fuel pump that had disentigrated. The truck was only 2 months out of the extended warranty and way below the mileage limit, but they would not honor the warranty because I was not a regular.They charged me $11,801.86 for the repair.When I took this exact invoice to the two Isuzu dealers in Denver, where I live, they both came up with less than half of this price for everything.Vanguard Trucks are pure and simple thieves. They took advantage of me big time and there is nothing that I can do, short of suing them, which would cost more than it is worth. I should have had the truck towed all the way to Denver, which would have been much cheaper.Anybody that does business with Vanguard will be screwed. This is a 100% guarantee. Avoid Them at all costs!

My truck was there for turbo. It was fixed and delivered as promised. Well as soon as I hook up my trailer check engine light came on and message ACM fault. I called back and Justin answered phone I explain that I just got my truck back and got check engine light on. He said to come back and he will look at it right away. Again as promised they pulled me in right away Jared plugged in computer and found out that my batteries are bad he changed my batteries and I was on my way. Thank you Jared and Justin I wish that Volvo has more employees like you.

Kind and helpful service. Trucks are always fixed and service on time and correctly. Definitely recommend for all your mack/volvo parts and service. Great job guys!

I had an appointment for 8:30 a.m. for an oil change on a Isuzu truck. It is now 11:30 a.m. The service is nonchalant and semi lethargic. Just ridiculous. They are in no hurry and they do not seem to care if you know it or not. By the way, I had an appointment. What is the point of an appointment? At this point, I could not say.

These guys take care of me, I bought a truck off of this dealership almost a year ago and the dealership and the salesman Rudi have been pretty good to me. The parts sales team have been nothing but a blessing...and the mechanics also helped me with a small issue on a part I bought that I ended up stripping the threads on... Have not had a issue yet...I have probably spent 15k here this year on random things

Great dealership!

I had three major repairs on three different trucks which cost me over $25,000.00. Two of the repairs were clutch jobs and the other was engine work. One of the clutch jobs ended up with the whole transmission falling out in 4 months time, the other clutch job damage the housing in a few months. I picked the truck up with the engine job drove a hour down the road and the whole engine went out. They are trying not to warranty any of the work. So be aware the are not not a stand up company will lie to cover themselves.

Service department lacks knowledge at front desk and gives you the run arounds regarding repairs and figuring out the problem! Plan on losing a few days of work while their.. can’t really give you an eta on repairs! Won’t follow up with you either! Speaking from past experience over the last year! Parts department is good though!

I love this new location. This dealership is easy to get to and has plenty of room for parking. The sales team here is second to none.

Don Dimmich of the sales department is a class act! He took the time to show my son, wife and me the entire new facility and did it with pride even knowing we were not purchasing a new truck. Everyone was very friendly and created a nice atmosphere. I know we will be back. Thanks again!

Very fast getting my truck in to be looked at. Im not use to that. Good to know that service isnt just from the lip.

I got here to this place very clean Place very good working stuff especially Robert in the front desk service department great guy very helpful. was very patient with me . Excellent dealer

Had a problem that another location just fixed ??? twice and days down. Told them the problem and they got me in and out in no time at all. Second time at this location after another dealer messed the truck up and once again superior service. Wished all the shops was like this.

Fast service and helpful with information. Reasonably priced parts.

Nice Place, got my parts wrong a few times, and gave me a little discount for that