user
Butte Toyota
5103 Harrison Ave, Butte, MT 59701, United States
Appearance

Comments
Mo
Review №1

5* service on brake job. Thank you! We don’t take the promptness or quality of the brake job for granted.We were shocked that no one in car sales or the service counter was wearing a mask, even when we went for a test drive with Dustin , who was not vaccinated. He claimed that many customers in the area did not believe in masks or any restrictions. With 3 deaths in Butte over the weekend, a couple in Anaconda, and the hospital almost full with people testing positive for COVID perhaps the Toyota management should consider the health of their customers. We will not be returning to this Dealer until they take recommended safety precautions with all customers. Play it safe and mask up! Dustin could have at least asked if we would prefer he wear a mask! At least he was honest about not being vaccinated.

Gr
Review №2

We are on family vacation from Wisconsin. Our sienna was over 1,000 miles past due for an oil change. I went to the service center to see if they could squeeze us in this morning because we had to leave to meet family due to an emergency. Eventhough they were very busy, they understood our situation and said they would squeeze us in. The staff was extremely professional, courteous, and understanding. I am so thankful that this business cared on a personal level and did everything they could to get us back on the road ASAP. Service like this is extremely rare now-a-days and needs to be applauded. Thank you so much!!!

Ni
Review №3

Best Toyota Dealer service I’ve ever been to. Honest and upfront with reasonable pricing. No bs… they’ll make you aware of any issues and explain what’s pertinent and what’s not. Thanks so much for your honest knowledge and helpful service!

R
Review №4

Love this place. Friendly, honest, and do good work. Popcorn and hot cocoa in the waiting area is nice, too!

Ka
Review №5

I had the best experience buying my Tacoma. Dustin and Josh were the best people to deal with. It was actually a very fun time. Never thought I would ever say that about buying a truck, but Butte Toyota had THE best people.

mi
Review №6

The most amazing dealership I have ever had the fortune of dealing with! I was stranded and they got me in that day and saved me! They are the best! The gals in the office and the driver- I was so very fortunate. Thank you all!

Ni
Review №7

Dustin was very helpful with getting me into what I needed at the price I could afford! Would definitely go through him again!

Ma
Review №8

Great service and in and out quickly. Very courteous and professional during my appointment.

Br
Review №9

Butte Toyota provided exceptional service — helped me out in time for a long road trip. They went over and above what I expected. Thank you so much!

Br
Review №10

The service department was great. Made the appointment and they did a great job. They kept me informed on everything. They even sent me a picture of the problem. If I need anything else I will definitely use them again. I highly recommend Toyta of Butte

We
Review №11

Staff was very friendly, and they got to my car promptly. Correct diagnosis on the first try. Good stuff. Would definitely stop in again if I’m ever in the area and need service on my Toyota.

Ma
Review №12

Fantastic service at Butte Toyota! Sales and service team most accommodating! Problem solved in minutes! People knew their jobs and did them very well! A definite 5 star operation!

Mi
Review №13

Super easy no hassle process they made refinancing my truck a cake walk i literally did nothing other than sign and they got me outta a 13.97% interest and into a 3.49% interest on a vehicle thats over 10 yrs old. The best customer service experience ever. I wanna thank craig and tony for going above and beyond for me. All my future business will always be at butte toyota, I highly recommend others to do the same.

In
Review №14

Getting a vehicle from Josh was an enjoyable experience. He worked extra hard to help me find a suitable vehicle that fulfilled my needs, which was not an easy thing to do. As far as I am concerned I would refer Josh as a willing, hard salesperson who is very willing to help. Thank you.

He
Review №15

My parents put a down payment on an SUV. This dealership agreed on terms and accepted a down payment. Over the next few months my parents received many updates from the salesman they were working with as to the manufacturing of their car. When the car finally arrived, this dealership did not honor the contract that they made. Instead, of honoring the agreement, they wanted more money. My parents chose not to move forward due to the lack of values displayed by this establishment. In a town in which a business integrity is integral to the success of a business, I strongly encourage you to go somewhere where you are valued.

Me
Review №16

Butte Toyota goes above and beyond for their Customer! I had a very positive experience with the whole Toyota Team. Thank you! I will always put my Tundra in your capable hands!

Br
Review №17

Butte Toyota was amazing! That managed to squeeze us in on short notice for a quick service while traveling across country. Thank you so much!!

li
Review №18

Our salesman, Craig, was great. He helped us with obtaining the car with no problems. Thank you Craig! We love our car.

Ty
Review №19

Great selection of vehicles and amazing service. Their service department was friendly and accommodating. Their sales team worked with my needs and got me a car I love for a great price. Loved mu experience here.

Sh
Review №20

Craig was great. Tacoma’s are few and far between these days and Craig was able to find the exact on I was looking for! Thanks Craig and Butte Toyota!

An
Review №21

We will NEVER go car shopping anywhere else again! Tyler and his crew are phenomenal, helpful and truly care about their customers, and go THE EXTRA MILE for you (and your older parents). A great experience all around. ❤ Thank you Butte Toyota! You are the best

Sc
Review №22

The BEST! My truck needed immediate attention. The dealer provided a thorough and prompt inspection and a clear timeline when the work was to be completed. Was treated like pure gold. The best dealer service I have ever had. Kudos to the shop and the service team for sorting me out ✌️

Gr
Review №23

I broke down while camping with my family. Butte Toyota got my vehicle in and got it fixed quickly so I could get back home. Great staff and excellent service. Thank you!

sh
Review №24

Great knowledgeable service and friendly staff

Sc
Review №25

Kirk was definitely on the top of his game, and the paper work literally took minutes. Very fast and seamless vehicle trade in and purchase. My only qualm is, whoever transported the vehicle from slc to Butte, scuffed the front bumper. Sort of a buzz kill to get a brand spanking new car fresh off the lot that already has a cosmetic blemish. Not a deal breaker by any means, but sorta harsh.

T.
Review №26

The service department was incredibly accommodating today. They helped me get back to work quickly with a shuttle. The shuttle driver was friendly and personal, and all the staff I interacted with provided a positive experience. Their evaluation of my vehicle was very thorough, and their recommendations were spot on.

Ju
Review №27

As usual, the service staff was phenomenal. Quick, friendly, professional, awesome. Consistently great service.

Ke
Review №28

No integrityLast week I called and got the price of the used car being offered. When I showed up today to look at the car, the dealership jacked the price up by almost 10%. Oh, weve never heard of that person that gave you the price. If you want honesty and integrity in your car buying experience, go elsewhere.

M
Review №29

Great customer service! Friendly staff. No issues with service to date. Always faster than time given.Phone conversations were very thorough!

Ji
Review №30

Great service from the staff here! Feel like a family member 😃!

Mi
Review №31

Great customer service!! Always a pleasure doing business with the awesome folks at Butte Toyota!!

Ba
Review №32

Met outside by a sales rep. Discussed selling my Ford F250. They phoned me back. The rep was friendly, helpful and professional

Je
Review №33

Top Notch!!! Tyler, you and your team were incredibly on the ball with me. I express gratitude for all that you have done!!

Ti
Review №34

We had the pleasure of working with Kirk Jones and Robby Drew. They where both amazing and went above and beyond for us. I did not thing they where going to be able to help us. Or if they could it would be an older car. They got us a 2017 Hyundai Elantra. Low miles. Thank you guys for everything.

Tr
Review №35

They got me the truck Ive wanted for 2 yrs that no other dealership could get. Thanks guys!

Co
Review №36

Whole team was amazing! Got me in and out quickly. No complaints from me.

Ki
Review №37

I want to be kind to the people that work at this dealership because they were great. The bumper to bumper coverage is bs. I got a flat on the highway as I was merging on to a highway intersect. This is where I 15 and I 90 converge. The speed limit for merging traffic is 80mph. There were semi’s flying past me and merging traffic, I drove until it was safe for my life and my road side assistance to carefully care for my vehicle. After all, preservation of life is more important than a vehicle. I have less than 2300 miles on my new rave 4. They charged me $197 dollars because they said I traveled to far on a flat tire. Given in was about 10000 feet and I was ensuring my safety. Yeah I burned the tire cause I was going 75 when it burned, but myself and the road side assistant were safe where I pulled over.

El
Review №38

Vert friendly helpful staff, looking forward to having my truck serviced .

TL
Review №39

Everyone I encountered in the service department was very helpful, accommodating, friendly and professional.

Ti
Review №40

I’ve shopped around. I won’t go anywhere else! Excellent customer service and they went above and beyond! Thank you Butte Toyota! Giving us another reason to buy locally! I’m so excited to be driving my new car!

Ka
Review №41

Very quick service and really love my new Toyota Sienna!

Bo
Review №42

These guys will stop at nothing to take advantage of their customers. We were in the process of buying a car from Kirk and as we were doing the paperwork they upped the price $1500... If youre looking for old-school Montana values go to Helena or Bozeman. Boycott

ha
Review №43

Josh Decker was the mechanic on my car and I just brought it in for a check engine light and he just did a whole thorough check on my car and found my cabin air filter was ripped apart by a mouse! He got my filters changed super quick and got me in and out of Toyota! Thank you guys!

Co
Review №44

As always fantastic service at butte Toyota. I’m from California and have been to probably 5-6 different dealerships for services and fixes for my 2017 tundra. I refuse to go to any other dealership these days, everybody at this shop is about the customer and helping me in anyway possible. If I could give a better review I would. Absolutely nothing bad to say about this place!

Ba
Review №45

Dustin did a great job at finding me the exact truck I wanted, as well as all the accessories I wanted! Service department did a great job putting on all the parts in a timely manner! All around great buying experience!

Le
Review №46

Service was awesome! Simple quick and I will definitely recommend Butte Toyota♥️Love my new ride and the awesome deal.

Am
Review №47

Nice people, quick service, listened to what you want and got you into something quick!

Ja
Review №48

Great experience. Josh was super helpful and informative. They gave us a better deal than we asked for!

Be
Review №49

Always a pleasure doing business with Robby. Wouldn’t want any other salesman!

Do
Review №50

Great service, very timely and nice waiting room!

Lo
Review №51

Wendell is a magician! He transformed the unkempt 2011 Prius into a car that looks like new again…Thank YouWill definitely be back!😀

LC
Review №52

Knowledgeable and truthful. Also very nice salesperson. Takes the time to explain everything.

ma
Review №53

Josh Garrels at Butte Toyota is an excellent salesman! He helped me through each step of purchasing a truck, never got frustrated with my endless questions, and was extremely professional. I highly recommend Josh for all your vehicle needs, new or used. THANK YOU JOSH GARRELS! I LOVE MY NEW TRUCK!! 👊❤👍

Th
Review №54

I’ve been to Toyota dealerships all across the country and the team here were amazing. They did a thorough inspection and a good job on the work that needed done. Don’t hesitate to take your vehicle here for a proper inspection and all the work you need. I hardly ever write reviews but these guys really stood out. Top-notch.

Do
Review №55

Butte Toyota takes great care of my Tacoma! Its easy to schedule service, theyll even come pick it up from my home and return it, and theyre always a pleasure to deal with. I was pleasantly surprised recently when I had a tire blowout and it was 100% covered by their roadside assistance insurance - no charge for a brand new tire! Great to have a place like this right here in Butte.

Bo
Review №56

5 star service for me today at Butte Toyota!

Co
Review №57

Josh was so helpful in helping me find a new car! He made the process very simple and adequately answered all my questions.

Je
Review №58

Always appreciate how quickly the service dept gets me in, and takes the time to take me to work after I drop off my vehicle, and then brings my vehicle to me once its done. Thank you for great customer care!

Br
Review №59

The service was quick and finished to my expectations the young lady that scheduled the service was very professional and kind her personality was very appealing and enough to make me comeback

Sa
Review №60

Very helpful and quick! Friendly staff!

Ni
Review №61

Tyler and his Butte Toyota team is awesome!. I was able to get a good deal on GR Supra with a smooth transaction. I highly recommend checking them out even you live far way from their dealership, it is worth your time.

Sc
Review №62

Swift courteous service as usual, very impressive.

Mi
Review №63

Amazing, we just got a new Rav 4 and they helped us get the best price for our trade in and our monthly payments. We even got to test drive one of them before we decided on anything. I would definitely go there again in the future.

Na
Review №64

Excellent service from Butte toyota! Sean delivered my vehicle, was on time and very pleasant to work with. He was helpful unloading my car for the transfer. Extremely satisfied with the customer service from Butte Toyota!

Ir
Review №65

Very nice place! The staff is friendly and helpful, scheduling is easy and I got my car serviced in no time. Would love to go back.

Ja
Review №66

Thanks for the good and prompt service! Also for an estimate on future service. Also for the ride to the dentist! Very helpful!

Ig
Review №67

Great Service. 3 stars for Mechanic leaving oil stains in my Lexus.

Tr
Review №68

We are out west traveling with our RV and stopped at Butte to look at a used Tundra we saw on there website. Kirk was great to work with. He was straight forward and didn’t play games. The entire staff was so friendly and accommodating. This was one of the easiest and most straight forward buying experiences we have ever had at a dealership. We left with a new to us 2017 Tundra and love it! We wouldn’t hesitate to buy here again if we were ever in the area. It’s a very well maintained dealership with great people. Thank you Kirk and Butte Toyota!

Ga
Review №69

Wonderful service & most trust worthy mechanics around.

Cl
Review №70

Service Adviser Brady Larimie was excellant. Very knowledgeable and professional. Gave me exact details on my projected repair costs and timing. I will definitely return to Butte Toyota for any future service needs on my two Lexus GX-470s.

ty
Review №71

I had a wonderful experience with Butte Toyota. The managers were exceptionally helpful and the rest of the staff made me feel like I was at home. I got a excellent deal on a older model truck and I was in and out in no time!! Highly recommend!!THANK YOU!!!

to
Review №72

So impressed with employees concern and care in greeting me ...to answering my questions and concerns. The most impressive is being able to talk to the technician and discuss different avenues. Thank you for your help.

Ke
Review №73

Awesome experience, very helpful, knowledgeable, easy to work with. Thank you!

Wi
Review №74

Very courteous and punctual. Explained the vehicle service thoroughly. Kudos to Carolyn and team.

Gi
Review №75

What great service. I came in from out of state to have my CHR looked at. The staff was extremely courteous and friendly. They took time to make sure to understand my concern. And even the technician took his time to explain his work. I appreciate their service level very much. Thank you for your service and professionalism.

Kr
Review №76

My husband has his oil changed @ Butte Toyota on a used vehicle that he purchased there about a year & a half ago. The staff is very professional, courteous, & friendly.... He’ll continue to patronize them.I, on the other hand, went in with my low tire pressure sensor on, along with my check engine light illuminated, & “because I’m female” was told it was early morning cold wiring, that would turn off once it warmed up... They changed my oil, then the very same guy told me my left drum was shot....I then took my car over to Les Schwab, they promptly reset both sensor codes, looked @ the drum, & said, politely, that the car dealership’s drum wear measurements are a bit different than theirs... I was completely safe driving the car, & with the tiny bit of wear I had, to just turn off the ABS feature when driving in the winter time.... They didn’t charge me a single thing! Guess where I get my oil changes now?😏

Ep
Review №77

They were very professional and super helpful and kind.

Ca
Review №78

Quick, Easy, Honest, Friendly, & Everyone on the team was down right awesome to be around. Got me into my new Tacoma and I couldnt be happier. Felt at ease while talking the whole time, and didnt feel pressured to make a decision which is awesome!

Br
Review №79

Service on 4 Runner completed on time including a thorough inspection of vehicle condition. No surprises. Good job. Thanks.

je
Review №80

The folks at Toyota were great to deal with. They went the extra mile to make sure I was taken care of. Tyler made the purchase very easy.

Da
Review №81

As always, The service at Butte is fast, efficient and friendly. No better way of saying it, they are great!

Ma
Review №82

Extremely over priced. $89 for an oil change is ridiculous. “But we rotated your tires” is not a reasonable explanation for their price gouging. Had recently had my tires rotated so I was very upset with the service department. Do yourself a favor and go somewhere else.

Mi
Review №83

Highly recommend Butte Toyota. They do all our maintenance and have also worked with the sales staff (Kirk in particular) - great people, honest and knowledgeable. We will be buying a new truck there soon.

Li
Review №84

Fast, Friendly service. Very comfortable atmosphere. Service was completed very quickly and professionally.

Rh
Review №85

I just want to thank you for helping me get my car its been a lot of years since I was able to get one off of a car lot you people are so nice and I would recommend anyone to come to you to get a car thank you again

Ka
Review №86

I was well taken care of at Butte I found a truck I wasnt 100% sure I was going to get but they gave me a great deal and worked with me long and hard on getting a truck. thank you so much Butte Montana Toyota

Cy
Review №87

Went above and beyond customer service to help me get my car to the service department not one once but for the second time! They took care of the problem promptly to make sure my vehicle was safe to drive. When in times of emergency they offered solutions to make sure I was taken care of.Thank you!

Rh
Review №88

Great service today! Toyota went above and beyond. Will definitely be taking our Toyota Tacoma here from now on. Thank you!

Je
Review №89

This was the best car buying experience I have ever had. Craig Miller took the time to explain everything throughout the whole process. I got my dream car and all I had to do was explain to him exactly what I wanted. Within 5 minutes he had pulled the car of my dreams u to the front of the dealership. He worked tirelessly to get us the best financing deal and I couldn’t be happier. If you are looking for a car, Butte Toyota is the place to go!

Ed
Review №90

Appointment on time; friendly staff; work done promptly; no hassles.

Bi
Review №91

We had a tire emergency in SW MT and Butte Toyota really took care of us when we got to the service dept. In fact they got us in early and on the road in short order. The service staff and technicians were wonderful to work with, very competent and caring.

Su
Review №92

Working with Butte Montana TOYOTA people is such a pleasure, they are so kind, well informed about Toyota autos in such a wonderful manner. Im so proud to be a part of the Toyota family. Thank you. Susan McCullar.

La
Review №93

Always have had good service at Butte Toyota. Carolin is a total professional. The whole staff is great

Ma
Review №94

My recent experience of an airbag change-out due to recall was excellent. Most of my prior experiences have been poor. Ive had paperwork stolen (potential identity theft), as well as a pair of sunglasses. Ive been attempted to be conned into repairs I dont need, repeatedly. I know my rigs and am not an easy target with this. I am hoping things have changed in the service department, because Ive been going elsewhere for the last 2 years with my 3 Toyotas. Im happy to come back if things have somehow changed.**Following the below response and a personal phone call from the service department manager, I intend to utilize Toyota of Butte again. It sounds like things have indeed improved from a personnel standpoint and Ive been assured that I will not be disappointed.**

Je
Review №95

Great place with excellent people that will take care of you!

Ch
Review №96

Friendly and helpful staff. Quick service department. Easy to get in and out of the dealership.

Lu
Review №97

Have had car work done twice with Butte Toyota and have been very satisfied with the service both times.

Am
Review №98

The service department has always taken great care of me and my vehicle.

Ad
Review №99

Butte Toyota is AMAZING. They got us the vehicle we wanted at an incredible price with a low APR and even helped us with issues we were having on another of our vehicles in minutes! Definitely see them for any and all of your vehicle needs, regardless of make or model!

Da
Review №100

2nd time buying from them. Always a great experience

Information
80 Photos
100 Comments
4.6 Rating
  • Address:5103 Harrison Ave, Butte, MT 59701, United States
  • Site:http://www.buttetoyota.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb&sd_campaign=gmb_primary&sd_digadprov=ButteToyota&sd_channel=search&sd_campaign_type=gmb
  • Phone:+1 406-782-9181
Categories
  • Auto repair shop
  • Toyota dealer
  • Car dealer
  • Car repair and maintenance
  • Used car dealer
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Offerings
  • Oil change:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations