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Compass Truck Rental and Leasing
15W580 N Frontage Rd #2, Burr Ridge, IL 60527, United States
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Ru
Review №1

This is actually my first experience here at compass truck rental and it has been an absolute pleasure. We stop by for a routine maintenance and an alignment and they were able to get it done in a timely manner. The crew were especially nice and conducted themselves in a professional manner. A special thanks to Gilbert and Jesus for making this experience a great one. Definitely recommend anyone who want quality service by certified technicians to check this place out. I also advised to make an appointment.

Ja
Review №2

The service is always great. Very professional and easy going. Gilbert answered all questions that i had about my leased truck and was very helpful. Great place with great people that love what they do. Thanks!

KU
Review №3

Excellence customer service.. this is the first truck rental facility where the shop manager Gilbert Oliveras actually came into the drivers lounge followed up with each driver to make sure we were being serviced and took us to off site to eat… amazing!!! Ive never been more satisfied.. thank you 🙏🏽💯

La
Review №4

I had to stop what I was doing and give these guys a review. Always professional, fast, and efficient. They always take the time to answer any questions I may have and the trucks are I top notch condition. I would definitely recommend them for your truck rental/ lease and maintenance needs.

Jo
Review №5

Mr. Gilbert Oliveras and Crews are really Great, communications is great there even top managers sees me as one 😀 I really appreciate that and they answer all my questions never push me away I even have free lunch thanks and God bless to you Mr. Gilberts

Em
Review №6

Had a few issues that needed fixing on truck. Came and spoke with Gilbert whose customer service is legendary. They fixed my issues in a timely manner.. Customer service was grade A across the board!

Jo
Review №7

Had the pleasure of meeting Gilbert he stayed late to to fix my passenger side mirror.. I highly recommend compass to anyone..

Je
Review №8

Great, great place. Really care for helping you...

Ra
Review №9

I had the pleasure to deal with Gilbert. He was really helpful and stayed after hours to help us out. There was another gentlemen who was also helpful(wore cub hoodie)but I didnt catch his name. Would do business with them again.

Ch
Review №10

The best company in US for rental and leasing, nice trucks, always clean and fresh. I never had any mechanical problem. Great customer support. We have excellent communication for years. Keep doing a great job. Best regards from CR

Ze
Review №11

Compass Truck Rental Team are amazing.They are organized and responsible people.When we usually make a reservation for any kind of unit they are fast & easy.Especially ANNA and KRISTINA they are so nice and kind girls.They always trying to do their best to help.

Pa
Review №12

The guys look good over everything to make sure truck is maintained, they are very knowledgeable in the field while helping the community...a real class actTks guys

Fr
Review №13

My experience with Compass truck rental has always been good. Kristina, Ana and other guys always has time to answer any questions I have. Compass staff are very friendly and competent. All the best and i hope we will do business in the future.

Be
Review №14

I have great communication with Kristina and Ana, from filling application to picking up truck. Everythig was on time. They are always available for any questions . I am thankful for doing a nice job. All the best and see you again for next rental period, or maybe for buying one when i stand on my feet.

Ov
Review №15

Great guys in shop - Gilbert especially- I was today with my truck ( 91048 ) in shop for alignment and a general check and I was pleasantly surprised by their professionalism.

Ch
Review №16

Great company! They have handled all my needs and went above and beyond! Great customer support with great attitude and amazing service. Highly recommend.

Se
Review №17

We have sent so many trucks at this location for the maintenance and repair, they do excellent job, easy to reach them on the phone and very knowledgeable personnel.We call this place for an advices and they are always willing to help.Special thanks to Kristina, Ana, Teodora, Nenad, Damjan and outstanding 24/7 team.Our company, Pam International, is thankful for your care.

In
Review №18

We have been working with Compass Truck Rental and Leasing since 2018. This company has outstanding customer service. Especially, Kristina, Ana, Stefan, Martin, Goran, Damjan, Edward, and Islam are doing great job. Because, I communicate with those employees. I guess other employees have excellent skills. I hope we will work for a long time together.Thank you for your cooperationFrankZiyar Express Inc

Ja
Review №19

BEST CUSTOMER SERVICE I WAS HUNGER GILBERT FEED ME. MY TRUCK WAS APPROVE FOR ALL NEW DRIVES. THEY DID MY ALIGNMENT AND FIX MY A/C. PLUS TOLD ME IT WAS GOING TO BE ALL DAY. SO I KNEW WHAT TO DO WITH MY TIME. NOW I CAN GET BACK ON THE ROAD SAFE.

Pa
Review №20

I like the terms of truck rental. Hope you will get soon some new trucks so we can business together. All the best.

Ma
Review №21

You guys if you need a truck leasing or renting this is the place to be there 100% real and they get you in and out and ask for Gilbert he is 💯 percent genuine guy shout out to the whole staff from beginning to the end thanks a lot

Ch
Review №22

I’ve been dealing with Compass for about two years, Nice service, Great attitudes , Very generous working staff , and Maintenance crew!!!! Ooo yeah I can’t forget about Mr. Oliveras....!!!!

Ma
Review №23

Amazing company! Great customer support and very professional people!Glad my friends recommended me the right truck rental company!!!

Je
Review №24

Great team of people. All recommendations.It was a special pleasure to work with Ana and Tina.

Ro
Review №25

Great maintenance team....great support.All the best.

Bo
Review №26

Could anyone call back potential clients after leaving voicemail?

Mo
Review №27

Nice to talk to Pete, he knows his trucks

lo
Review №28

Excellent serviceThank you gilberto..

Ko
Review №29

GREAT CUSTOMER SUPPORT

Fa
Review №30

UMT Global Logistics LLC have been using Compass Trucks for more than a year. They are offering us excellent customer service, affordable rates and immediate response for our any request. I would give them 10 stars.Especially, maintenance team members doing their best. Why I mentioned that because I usually talk to them while taking out and returning trucks

Mi
Review №31

We have been working with Compass Truck Rental for few years now. Very professional and courteous staff.Many thanks to all of you especially our main guy Mr. Mike Dokic.Keep up the good work.Double M Express

Ma
Review №32

I have been working with Compass Truck Rental for quite some time. My experience is really positive. They are always very helpful and resourceful especially when it is a peak season and its hard to find truck for rent.

T.
Review №33

Outstanding customer service...I rented couple times from them and everything was perfect...all the equipment is maintained in very good shape... highly recommend

Mi
Review №34

I have been trying to call them couple of days and no answer !!!

Wh
Review №35

Ive had dealings with Compass on and off for years. They have been fair with me in the past, have an exceptional staff and work with my drivers to ensure that they understand the maintenance program and equipment. They understand that in order for both of us to be successful, that truck needs to stay on the road. No corners cut for maintenance which is VERY important! Im not a fan of Compass other departments, but Truck Rental is the exception. Will be continuing my business with them.

L.
Review №36

Already working with Compass company for years,friendly and good staff working there,Service department doing grate job fixing all issues.Want to say Big thanks for the best guy there-Mike Dokic,he is best of the best there making all the things happen on time any time!!!Thank you!

Co
Review №37

Our truck broke down and we had to Find another truck right the way to move the load. Called this guys and they gave us a truck in couple hours.. very happy with them..

Al
Review №38

Compass Truck Rental is a place for all your heavy duty truck rental needs. Short or long term, sleeper or day cabs, they have it all. Staff is very professional and courteous, ready to work with you any time. My company has nothing but wonderful experience with Compass Truck Rental. All the units were super clean, extremely well maintained to make sure that Youll pass any required inspections in case they happend and that truck will not leave you hanging on the side of the road somewhere. Definitely our 1st Truck rental choice, ahead of everyone else.

St
Review №39

Great place to to get equipment from. They highly value their customers and go above and beyond to get you the right truck. Mike and Lynn are always professional, reliable and friendly

Tu
Review №40

Very happy with the rental...if you need a truck for 1 day and more this guys are the best..

Da
Review №41

Don’t recommend this place they all not good people I’m from umt global driverNOT GOOD PLACE NOT GOOD PLACE NOT GOOD SERVICE NOT GOOD WHEN I ASK THEM WHY THIS CHARGE THEY SAYS for our lunch I think boss from Compass not give lunch for guys

St
Review №42

We bought our first truck in Chicago location. However the truck wasnt quite satisfactory the management acted very fair and honestly and helped us not to lose on this transaction. Mark our sales person was very helpful, patient and knowledgeable. I definitely recommend this place.

Ba
Review №43

In my career as a Safety and Fleet Manager with few mid-size trucking companies always was nice to deal with Compass Truck Rental. Best wishes, Compass! Lynn Arrigo - the best!

Wi
Review №44

I bought my first truck with them, if your looking to purchase a truck make sure you ask for Alex. He went above and beyond to make sure my first buying experience was a good one. He even did check up calls to make sure everything was ok after the sale. A true good guy .

Ni
Review №45

I bought my second truck from them. Great custumer service. Ask for Vlad. He is honest and verry helpful.

Аг
Review №46

Service is too slow.Fixing one tire took them 2 hours.Loves more faster

D
Review №47

Rental price is overpriced. Zero customer service. Talking to Lynn from rental is a waste of time. She doesn’t have any idea of trucking business . They would agree on a price and will send you an agreement with other price ( of course much higher) blaming on miscommunication . This is not a mistake , it did happen twice. They have zero respect for us ,they should get the same thing from our side.

ch
Review №48

Worst place to buy a used truck. I bought a 2016 cascadia Friday September 20th. Now Im at a dealership waiting to go in with water pump problems and steering problems.

Am
Review №49

If you work with compass lease and you pay them deposit you can forget about deposit. Overcharged hours we not getting back. Francisco is a thief we ask him why we not getting back the deposit and overcharge hours he simply hang up the phone and call reposes company on us and towed one of the trailer with load inside and holding hostage until we return 3rd trailer. This guys are thief and liars when you start business with them they will be nice and promise you everything, just to get you signed, after you sign in they will rip you off for every dollar they can. Scam artist be careful with this people. Better rent from some one else then this scammers.

Ne
Review №50

Have been working with Mike & Lynn for over a year now and they seem to always come through for me. Equipment is clean and there service department doesnt release the units until they are fully inspected. Highly recommended.

An
Review №51

Great people to work with. Excellent service!

Ad
Review №52

I wouldnt even give them a star ..but you have to . To write a review.. they wont tell you a lease or rental rate unless you give them a m.c number.. lol. How do you not know your own rate. Thats cool Ill get the 20 trucks I need from someone else who doesnt sound sketchy right off the bat. You at least know what it cost for one truck. Sad customer service is like this.. I hope all of us .. all owners stop putting up with disrespectful people and spend or money elsewhere.. we work to hard to have companys trying to screw us on a rental.. if its that big of a deal on a rental, imagine buying one from them.. lord. Oh well maybe 20 trucks dont mean to much to them..

Zh
Review №53

I got a nice truck from them, Sarunas and his manager Vick are nice guys.Good customer service.

An
Review №54

Very professional staff and people. Recommend everyone to do business with them.

Sa
Review №55

Very slow place. Truck should be ready by 3pm, its 3:30pm still not ready. Not punctual and all

Di
Review №56

Do not take trucks or treilers from Compass !!!They never return deposits and overcharging you for no reasons !!!!

Da
Review №57

Great truck sales , very easily approved loan, a good truck,(volvo 2008 whit cummins isx500) a big thanks to my salesmen Milan ...

Di
Review №58

This deceiver company ,for sale junk truck for big money ,DANGER !NO WARRANTY !Alex Petrushevski for sale truck 2011 volvo with broken transmission ,i go in CA pick up truck after 3 day my truck go in volvo diler repair 14000$ ,Alex told my your problem not call me.

mi
Review №59

Every time I take a truck to the shop for maintenance it gets full with freaking FOREST BUGS! Every time!!!These guys should call some exterminating service and deal with this crap😡😡😡

ge
Review №60

Aweful. Cant keep trucks out of the shop. Think women know nothing.

D
Review №61

Dont loose your time to go there, Milan liar dont even think do business with him

Be
Review №62

Excellent customer support, all the best from BP

Mi
Review №63

Trash!

tr
Review №64

My previous boss was bought volvo 2009, the mileage was change for 200000 down, be careful

Mi
Review №65

Professional staff. Great equipment.

Bu
Review №66

Dont buy from from this dealer, they roll mileage down and they wont accept any warranties even if they tell you are covered.

Da
Review №67

Great trucks and professional staff!

Wo
Review №68

Bad service always

Gu
Review №69

Un lugar con una gente muy agradable buen trabajo mil gracias bendiciones

Information
9 Photos
69 Comments
3.4 Rating
  • Address:15W580 N Frontage Rd #2, Burr Ridge, IL 60527, United States
  • Site:http://www.compasstruckrental.com/
  • Phone:+1 630-286-7240
Categories
  • Truck rental agency
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
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