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CPR Cell Phone Repair Burnsville
1250 County Rd 42 W, Burnsville, MN 55337, United States
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Ti
Review №1

I had the camera unit replaced on my phone after it was badly scratched. Was overall happy with the service. I have a suggestion. The phone was passed back to me loaded with smudges all over. I get that it has to be handled to work on but it would be more professional to just wipe down the phones when they are ready for the customer. Thanks!

da
Review №2

They were very reasonably priced. Got my iPad screen fixed in 1 business day. Nice clean shop and nice employees too. Would use again for sure.

La
Review №3

They were very professional. Very competitive pricing. They did the repairs in a timely manner they finished when they said they would. Overall a great place to do businesses with.

Da
Review №4

I stopped here after first stopping at another cell phone repair place closer to home. The other business wanted $40 to clean out the lightning port in my iPhone. I came to CPR and they did it for free!! The customer service guy was great, he was super quick with the job, and very friendly. Highly recommend.

Ba
Review №5

My phone was so badly damaged after being hit by a car AT&T sent be away without all of the info transferred. Thank you Nathan for being so kind and patient. Even the next day when I came in with question.

Je
Review №6

CPR Repair in Burnsville Are the best, They are professional and helpful! They know what they are doing!!!! Go to them

Ji
Review №7

After checking a few places out for prices Cpr came in with the best price

Ka
Review №8

Excellent customer service and pocket friendly services 👍

jo
Review №9

Called for a price on a screen replacement and was quoted 339.00 said older phone screens were expensive. Found it on amazon for 14.99

De
Review №10

Great Place, smooth transaction, nice people

Be
Review №11

Needed the port of my phone cleaned out - I was in and out of CPR in under 5 minutes. Friendly and FAST service!

Be
Review №12

Wow!! This place is the best! I highly recommend and will tell everyone about you. Daughters iphone would not turn on. Cell phone store said that I have to go to Apple store. Apple store is by appointment only and was booked out 7 days. Run around everywhere! CPR Cell Phone Repair saved the day!!!!! Thank you!!

Ni
Review №13

Ive been here twice for phone repairs ( a replacement battery and a dirty charging port), both of which they were able to help with same-day service. My new battery was swapped into my phone in less than an hour, and when I brought my phone in a second time with concerns that it wasnt charging, they cleaned the charging port free-of-charge and I was in and out of the store in two minutes. Now my phone charges perfectly.

An
Review №14

I stopped in for an iPhone charge port that didnt work. I called around and everyone said it would cost $80+ to fix. Owner smiled and said he was sure he could take care of it and quickly took his tool and pulled out the lent in the port and... waaa laaa - it was fixed! He was so nice and quick and didnt charge me a penny! Hes honest and professional!

Cl
Review №15

Nice customer service.

Ji
Review №16

They were able to replace the lens on my phone camera. Got it done fast once the part came in. I would have given five stars if they would have used the one from my old phone but alas it wasnt to be.

Er
Review №17

My mother had been referred to CPR Eden Prairie for her phone by Best Buy and had a pleasant experience with them. She had her battery replaced, but it needed to be ordered. She had inquired about my phone since she knew I was having trouble with mine and had been contemplating just buying a new phone.Not believing that CPR Burnsville would have my battery in stock I stopped in today to see about how long it would take to get one ordered. Lo and behold, they had one in stock and could get it done in an hour! I hadn’t planned on it, but decided to go ahead and get it done now. CPR is about 30 minutes from my home, so I had to find something to do. I found out I’m lost without my phone when I’m away from home with nothing to do!CPR Burnsville got it done in under an hour. I stopped back after 50 minutes and they came right out with it. It wasn’t fully charged yet; I’m guessing if I had given them the full hour it might have been, that’s my fault. I’m very satisfied with their service and am considering bringing in a PC that no longer works in (don’t know cost to fix and haven’t asked)!!

Ju
Review №18

My daughter somehow snapped off the tip of her charging cord for her iPad Mini. I was hopeful that the professionals at CPR could help out and stopped in after work today. Thanks to Nathan, he was able to remove the broken cord tip, everything was still functional and my daughter was able to be reunited with her beloved iPad. The best part was that they didnt charge me anything for their efforts!I also discovered that they can cut custom Zagg screen protectors so Ill be stopping back in to get a new screen protector put on in order to help support them.

Jo
Review №19

Wow the guys here are awesome!! They are very helpful and know their stuff. They are not high pressure salesman and they listen to the customer. The deals here are truly the best deals in town.

Li
Review №20

Nathaniel was very helpful, polite, and caring.I would come back here again without a doubtwith this kind of service.

Jo
Review №21

They repaired my PS4 extremely fast. They made sure they they had the right part. Dropped it off on Friday afternoon and had it back by Monday afternoon. Highly recommend this business

St
Review №22

I cannot say enough fantastic words about my experience at Burnsville CPR! My IPhone screen turned white. No idea why, but it hindered my ability to transfer data from the Iphone to a new Iphone. All my apps and work happen on my phone. I also discovered that saved passwords are not helpful when I cannot get into the phone so I was also blocked out on my IPad. I was stuck. My business was being interrupted and not having a cell phone in today’s society is not easy. After several calls and visits I discovered Apple and Verizon could not help. Nathan at CPR not only helped, but he fixed the problem, got all the data onto my new phone, took extra care to set up my ICloud so the problem (lack of access to my data) wouldn’t happen again and double checked that each app worked before I left. Amazing service and CPR was able to accomplish what Apple and Verizon said could not be done.

Ch
Review №23

Had a cell phone battery on a dated (meaning old) phone die and all my contact information and pictures werent accessible. Thought I was going to lose it all.Corey and his talented staff at CPR Cell Phone Repair in Burnsville came to my rescue. They found a battery (which three other sources could not do), replaced it when it arrived and walked me through the process of recovering over 1, 200 pictures and videos.Corey was especially patient and knowledgeable. And their service was affordable.If ever I need help with my cell phone again, Corey at CPR will be my first contact. Thank you for your service and expertise.

Au
Review №24

Recently had my camera glass replaced on my Galaxy Note 9. From the initial call, I felt confidence and competence in their knowledge. Cody was fantastically friendly and welcoming, and made sure to be thorough in ensuring my camera was not damaged in the process. The price was fantastic I felt, and quite a bit cheaper than the deductible on my phone insurance. The service was outstanding, pricing was beyond fair, and they delivered on everything they said they would. I highly recommend these guys for your device repair.

St
Review №25

Quick, professional with a friendly neighbor attitude. Appreciate your help man!

Ku
Review №26

These guys are great. I brought my phone in because It was not charging. they had it repaired in about 15 min. Super helpful and polite. I would recommend these guys anytime ... thank you for your prompt, polite and quick service.

Fr
Review №27

We took the tablet in on 8/1/2020 and waited, I estimate, 2.5 weeks for the part to arrive. I was then told by Nathaniel that when installing the part, the part was damaged and another part would have to be ordered and installed. It has been another 1.5 weeks and no contact has been given us on the status of the installation. The only contact made has been we contact them and ask what is going on. This is INCREDIBLY poor customer service and we are EXTREMELY displeased with the service, rather, lack of service we have experienced.

Ma
Review №28

My daughter has diabetes and her following device failed (iPod) while at school and we urgently needed it fixed or replaced so we could monitor her glucose. This location quickly found a solution for me so we could feel at ease. They were all so kind. This location even fixed my 6 year olds new gizmo watch when the pin fell out of the band. This guys will take care of you! Check then out!

Ja
Review №29

Great customer service! Very quick and easy, just drop your phone off and pick up in a couple hours. They even sterilized the phone as a bonus!

Pa
Review №30

Successfully fixed my cell phone after dropping it in a tub of water. Took it apart, dried it and did not charge us for the service. Great customer service and professional approach to the problem by Cory.

Bu
Review №31

CPR repaired my broken camera lens on my cell phone. I was pleasantly surprised that CPR would use the part that I supplied! The needed repair was done quickly, efficiently, and on budget. CPR did everything they told me they would do, plus they gave my phone a much-needed cleaning. I will definitely return to CPR with any needed repair.

ni
Review №32

They were very professional and got me a quote through email and once they got my parts in the notified me right away! When I brought my phone in they we very nice and profession got my phone fixed in about 30 minutes. Couldnt have asked for better service.

Ry
Review №33

Nathanial and Nathan are the auto mechanics of your cell phone. I will return.

Ra
Review №34

Great service and help today! Thank you! Came in on 7/10 around 3:30pm.

Je
Review №35

I took my phone into CPR yesterday with a charging port that was not working. I had previously taken it into a different store that repairs cell phones and had been told that 90% of the time when they change a charging port, the screen has to be replaced, so it would be a bill of $250 because the charging port needed to be replaced. Since I didnt have it in the budget for that at the time, I went ahead and bought a much cheaper refurbished phone. Now months later, on a whim, I decided to take it in for a second opinion to CPR. Within five minutes he had the port cleaned out and my phone was working again. The charging port was just dirty. It didnt need to be replaced after all. They charged me nothing for the service. Jade was extremely helpful and proficient! I will definitely be using this service again in the future! You just dont find service like this every day!

Ji
Review №36

Staff was technically strong and very easy to work with. I interfaced with a number of employees and each one was very helpful. I have an old Motorola phone so each part had to be special ordered. Thanks CPR great job! My phone is fixed and working well. Each repair was done within one to two hours.

Le
Review №37

Nicolas has always been available at the Burnsville store. I can rely on him to explain issues to me in a manner I can understand. The company I have as a carrier always seems to have experienced or new staff and therefore takes too much of my time. I own a business that requires our communications with our clients always to be available and professional. I use his expertise and genuine customer service an asset and send all my contacts to Cell Phone Repair. Sharon..McNaughton

Li
Review №38

This was my second visit and I was beyond pleased both times. They were extremely courteous, friendly and professional. I immediately recommended them to a friend at work! I am glad to know I have someone I can trust to assist with any phone issues my family may have.

Ra
Review №39

Corey gave us great service! My teenage son dropped his phone while camping over the weekend and managed not to have a total meltdown, thanks to the quick work of CPR. Perfect repair, as well as a brand new screen protector to hopefully prevent further issues. Will never bother with the Apple Store again!

Ja
Review №40

Great customer service. Was able to handle my issue without any problems. Did a great job at replacing my screen and explaining the process. Would go again if I needed to fix my device again.

au
Review №41

Bought a phone from Corey who made my experience amazing!! He answered all my questions and never made me feel pressured. Corey is a A-class guy and I will definitely being going back and recommend this establishment

La
Review №42

They replaced a screen in a way, that the phone stopped being waterproof and died within 2 months. Not worth going there. Avoid it!

Ju
Review №43

Great customer service! Took in 2 phones for new batteries and they were done in 90 minutes. Would definitely recommend this business for your phone repairs.

Tr
Review №44

Cracked my screen on my brand new lg v30. Went in got my screen fixed looked flawless. Thing was my gps wasnt working. Must of been a detective screen. Brought it back in, and they hooked me up. Great customer service! And great patience and willing to back their service. Easy to schedule and fast turn around. Go here to get your electronics fixed.

Br
Review №45

I setup an online appointment and was able to get help as soon as I arrived at the store. My LCD and screen were both cracked so my phone was ultimately useless since I couldnt scroll or swipe except for a very small band on the bottom of my screen. I had a Galaxy S8 and they happened to have the screen and LCD in stock at the store. The CPR Cell Phone Repair rep Jade assisted me, and got me in and out in of the store in 15 minutes and let me know the repair would take him about 2 hours. Sure enough a couple hours later the phone was done! Jade did an awesome job and my phone looks like new and is working awesome again! The screen and LCD replacement did cost a bit more than I was hoping but considering I didnt have a repair plan and didnt want to buy a new phone, it is what it is... overall though CPR did a awesome job of getting my phone back to me fast and in great condition. I would recommend them to anyone needing a phone repair.

Ke
Review №46

I have a 2-year-old Pixel XL that wasnt holding a charge the way it once did. Its a sealed phone with no access to the battery other than using a heat gun to loosen the adhesives grip within. Im happy to pay someone who knows what theyre doing to do the job. CPR offers a fair and quick turn-around (usually less than 2 hours) for this repair.

Ga
Review №47

I just got my note 8 battery replaced and afterward the fingerprint sensor didnt work so I took it back in and the guy there (forgot his name) opened the phone back up to make sure everything was connected. Restarting the phone ended up fixing the issue but i appreciate the costumer service and how he was ready to take care of the customer.

Sa
Review №48

This is a professional repair service...for phones, laptops, etc. The technicians are pleasant, responsive, and courteous. They complete work in a timely manner, and their prices are very reasonable. I highly recommend CPR.

An
Review №49

I thought I would have to buy a new phone, but they were able to replace my battery and now it works fine again! They warned me up front that because of the model of phone, there was a risk of the screen breaking when they replaced the battery, so I was prepared to pay for a screen replacement as well, but it ended up not being necessary. Would definitely recommend!

Jo
Review №50

I am somewhat intimidated by techies but do appreciate them when they are as helpful and friendly as they were in this shop. Everything was well explained to me and done in a very timely manner. I would highly recommend them!

Ad
Review №51

They do good work. Call in advance to make sure they have what you are looking to buy.

Sa
Review №52

Great work! If anyone has problem with their phone I recommend to visit CPR cell phone Repair in Burnsville. They do a great job with low cost..Thank you!

Ke
Review №53

They fixed my ps4 when it was stuck in safe mode go to this place!!!

Mi
Review №54

I love my Droid Turbo 2.. Sure my baby is not a spring chicken anymore but still works great. All my baby needed was a new battery... I took my baby into Cell Phone Repair in Burnsville for an opperation... The folks were very friendly, answered all my questions and got my Droid Turbo 2 back out of intensive care within just a few hours. My phone is opperating just as good as it did when it was born. 😊 Thank you CPR in Burnsville! 5 star service all the way!

Jo
Review №55

The glue on my Note 10 was failing, the back came off easily. Nathaniel removed the old tape/glue and put new on. He charged nothing, NOTHING.He will get my familys business as long they exist

Co
Review №56

Told me a repair was going to cost $400+ when I found out I could just get it repaired at a different store for less than $30.

ni
Review №57

They saved my phone! I went in to get a new charging port because my phone wouldn’t charge (expecting to pay $60-$100). When I got in, the staff took my phone to the back, cleaned out the charging port (it had a lot of lint in it), and when they brought it out and plugged it into the charger, it worked instantly! Will definitely be back and refer everyone to this place for any phone repairs.

Bi
Review №58

Very good service and the staff is very helpful and polite. I recommend this place for any issues that you may have. You will be very satisfied with the work that is done.

Ti
Review №59

Corey was amazing in fixing my water damaged charging port! Quick, knowledgeable, and super friendly! Highly recommend CPR.

Ca
Review №60

Took my cell phone in and Corey was able to retrieve my photos for me within 1 hour. I have recommended them to many people and will use them again!!!

Ar
Review №61

Really knowledgeable, and the guy took the time to explain my option regarding my water damaged items.

Jo
Review №62

I would highly recommend this repair store. Their customer service was excellent and they repaired my cell phone quickly.

Ju
Review №63

Great location, they were quick about fixing my phone dropped it off at 2pm and by 3:30pm the same day it was fixed! Very happy customer

B
Review №64

With a repair and now looking at a new used phone, their knowledge, thorough information and customer service is excellent. They are all about 1 on 1 personal service.

cy
Review №65

I inherited my sons iphone 7. The speaker and microphone did not work. I called a competitor and was told they didn’t do that kind of repair. They were good enough to tell me to contact CPR. CPR charged me a $65 diagnostic fee with no promises. They said it would take a week-10 days to repair. They sent it to there store in Hudson, Wi. It took 2 weeks, but so far the phone works as new.

Sa
Review №66

Phone was shattered, took it in and Corey greeted me right away. He said it would take about an hour to fix and he lied, it only took 30 minutes!!! :) Great Service, very quick, phone looks brand new.

Al
Review №67

Jade did a great job for me. Replaced a Samsung Galaxy S6 screen for me. Was very happy with the results and service. Thank You

Ri
Review №68

Excellent service. Helped clean out my charging port and installed a new screen protector for me.

Br
Review №69

Great experience and easy to work with. Reasonable prices too!

Ev
Review №70

Needed a battery on my HTC 10. No one else in town wanted to bother with it. I called cpr, and they were about to give me a quote and order the battery right over the phone. 2 hour turnaround for the repair, and my phone is working like new! Thanks for everything!

Sa
Review №71

In and out in 5 minutes...simple fix and really friendly. Im going there from now on.

S.
Review №72

What great customer service! I brought in my iPad mini that had a cracked glass at noon. By 4:00, it was all fixed and looked like new. The personnel we’re very friendly and accommodating. I’ll be back with any other tech problems. Check them out.

Aa
Review №73

Brought in my iphone for a screen (glass and lcd). Nick waited to charge me until the end saying that if not fixable he wont charge. Within 30-min of dropping it off telling me it was. Within another 30 he had it all fix looking new. great service and price.

Ma
Review №74

They efficiently and flawlessly replaced the screen on my daughters iPad 5th gen. Very professional staff and a great price. I’m very happy to have found a place I can trust for repairs. Thank you 😀

Sh
Review №75

I came in expecting to have to pay a minimum of $70 to get a battery replaced in my wifes phone. I was called and told the problem was fixed with just a little cleaning of the charging port, and the phone was ready to pick up. When I asked what I owed, I was told no charge. I could have easily been charged for something I didnt need, but that didnt happen. Any time in the future when I have issues, Ill be driving the hour from Owatonna to have CPR Cell Phone Repair help me out.

Je
Review №76

Paid 55$ for them to give my broken phone back after almost 3 weeks. Waste of time and money, just get a new phone with a warranty.

Ry
Review №77

Great experience - they told me some things that even made me decide not to have as many repairs done as I was going to, so they lost some business for their honesty. I really appreciated that!

Da
Review №78

Friendly and helpful staff. Replaced battery and had phone back operating quickly.

Da
Review №79

Did an amazing job the first time they repaired a phone I had, then upon getting my second phone repaired just for a cracked screen made it worse by the display not working but the screen fixed, which inherently is a waste of money and made matters worse. So now I’m down $116 in the drain with a phone that has no display but a fixed screen. Now I have to get a new phone.

Sh
Review №80

They did exactly WHAT they said they would. They did it WHEN they said they would. All fixed. Thank you.

La
Review №81

Nick could not have been more knowledgeable, helpful, kind and patient while helping to get my phone working again--in minutes! I highly recommend Cell Phone Repair in Burnsville!

Tr
Review №82

Repair was more involved than previously expected; technician waited until he could speak to me before continuing (I chose to not complete the repair) and because I had prepaid, CPR refunded my money. Well played!

Ma
Review №83

Great service and a quick and easy repair! Much appreciated.

ja
Review №84

Very professional, very personable, do excellent work in a very timely manner. I now know where to go when my phone needs CPR!!

Da
Review №85

Very proffesional and curtious. I am totally happy with my experience!

Jo
Review №86

Jade at CPR Burnsville fixed my S6 cell phone battery and rear camera glass. He had me out the door in a half hour. He was friendly and the store had WIFI so I could work while I waited.

Da
Review №87

Very friendly and helpful. Great service.

we
Review №88

They are fast, courteous, and great at what they do. I’ll be back!

Ry
Review №89

Very helpful! Highly recommend

Br
Review №90

Super friendly

Ti
Review №91

Quick phone repair, friendly staff!

Ge
Review №92

There were problems getting parts (not CPR fault), because of that it took a little longer than expected. They did a great job getting it done once they had the part!

Ka
Review №93

Outstanding! Quick and pleasant:)

Bo
Review №94

All went well, out in an hour.

To
Review №95

Nathan was very helpful

Ne
Review №96

Great customer service. Thank you guys!

Da
Review №97

Fixed phone quickly.

Br
Review №98

They got the job done at a fair price.

Jo
Review №99

Great Texas toast

Je
Review №100

My iPad better was running low and running down quickly so I asked at one battery place in Eden Prairie, got referred to this company’s location in EP, who then suggested the Burnsville location for iPad batteries. The battery needed to be ordered, no surprise, no problem, but they got the work done quickly once it was in and so far it seems great. Time will tell.

Information
16 Photos
100 Comments
4.7 Rating
  • Address:1250 County Rd 42 W, Burnsville, MN 55337, United States
  • Site:https://www.cellphonerepair.com/burnsville-mn/
  • Phone:+1 952-855-8199
Categories
  • Computer repair service
  • Cell phone store
  • Electronics repair shop
  • Electronics store
  • Mobile phone repair shop
  • Screen repair service
Working hours
  • Monday:11am–5pm
  • Tuesday:11am–5pm
  • Wednesday:11am–5pm
  • Thursday:11am–5pm
  • Friday:Closed
  • Saturday:11am–5pm
  • Sunday:11am–5pm
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