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Tnt Towing & Recovery Llc
430 N Church St, Burlington, NC 27217, United States
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Tnt Towing & Recovery Llc

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Sy
Review №1

I wanted to leave a review so people would know these tow truck drivers are professional, on time, and very considerate towards their clients. I don’t think I’ve had a tow truck come so quickly with a call to start the process and make sure they have the directions right. I didn’t leave the keys, but he told me I didn’t have to wait for him, just leave the key and he would do it himself. The shop got it without a hitch. I’m VERY happy with this service. Please keep up with such high quality customer service.

B.
Review №2

Fast, affordable and very polite! Ill call everytime.

To
Review №3

NEVER USE OR TRUST THE COMPANY OR EMPLOYEES !!!!As a former employee. I received a letter in the mail after the company wouldnt respond to my text or phone calls. stating I was terminated from TNT Towing & Recovery for walking off the job.!!!!BUT!!!!How is it I walked off the job when 2 weeks ago Friday night (my weekend off) I was asked to take the truck to the mechanic that night after work so the truck can be serviced which I didnt have a problem with. but was NEVER told when or where to pick-up the company truck. I called and texted the owners but never received a response. then received the letter stating I was terminated. sounds like a easy way out for them. instead of being MEN and telling me to my face or calling me. all I can say is WOW

El
Review №4

Randy was a blessing! He was mindful of my safety with other drivers on the interstate. He was considerate and personal with handling my car. He was professional and personable about the experience I was having. He went above and beyond to help me locate a hotel and tire shop conveniently located next to one another so that I would be in good shape to sort things out. He made sure my car and I got to safe locations with humor and kindness. Thank God for people like Randy!

As
Review №5

My vehicle was towed by TNT Towing and Recovery Saturday morning July 25th. I did not have my keys to my vehicle so the tow truck driver was unable to put my car into neutral before loading it onto the rollback. He also did not use any additional equipment and instead drug my vehicle while it was in park onto the bed of the rollback which is not the proper way to load a vehicle when the wheels will not turn freely. Once he had the vehicle loaded, he drove the vehicle to my drop off location then tried to state he could not drop my vehicle because his boss would not allow him because Burlington Police made the call on my behalf. I explained to him that I was paying for the service but he still refused to drop my vehicle. I then called Burlington Police and they informed him that he had to drop my vehicle because I was paying for the service. He then agreed to drop my vehicle but said I had to pay with cash ONLY he would not accept a card for the service. I never received a receipt or invoice for the payment I made to them. It took him over an hour to unload my vehicle because he did not use the proper equipment loading it and it was stuck in park therefore he was having difficulties getting my car off the truck. He proceeded to bounce the bed and basically walk my car off the rollback. In the video I have of him unloading my vehicle you can see that the bed of the truck was not on the ground when my rear wheels rolled off of it causing my bumper and the rear under carriage to slam against the bed of the rollback. I contacted the owner of the company the night of the event he stated he would make it right so I took my car to the dealership and got an estimate. I have provided him with the dealership contact information as well as the video of the driver damaging my vehicle however he is not being responsive, all communication I have initiated and now he is not willing to pay for my repairs which are approx $1,620.In addition the co-owner Tim has proceeded to slander my name and tarnish my reputation around town by making false and malicious statements about me.

Ra
Review №6

Havent had a bad experience in over 2 years using them!!

Pe
Review №7

Cost alot

Le
Review №8

Great service! Call for a tow at 11:30 pm to Elon NC. Truck was there in less than 30 mins. Other places were saying at least 3 hrs. Smh

Ro
Review №9

Great service very helpful

Be
Review №10

My towing

Di
Review №11

Efficient, courteous, great people! So glad you were there for me and my son!

Er
Review №12

Good service

Information
1 Photos
12 Comments
4.2 Rating
  • Address:430 N Church St, Burlington, NC 27217, United States
  • Phone:+1 336-228-3986
Categories
  • Auto wrecker
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