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Jeffs West Avenue Automotive
2400 West Ave, Burlington, IA 52601, United States
Comments
Du
Review №1

My whole experience with these guys was good from beginning to end. They treated me with respect, they were upfront and honest from the very beginning. They said they were booked out for a week but if I left my vehicle they could possibly get it in sooner. The next day they had it completed. It is my business truck so I was very happy to have it back right away. They didn’t sell me anything more than I needed. I highly recommend these guys very respectful and very honest.

Mi
Review №2

Great service. Had a flat tire. Got my tires ordered and put on the same day. WOW.

Je
Review №3

Such professional service for a traveler passing through. And a Full Service Gas Station to boot….is this heaven; No it’s Iowa!Thank you.

Ti
Review №4

Just had work done to my car here and they were upfront with me that the original repair didnt solve the problem. They solved it and only charged me for the actual problem. They earned my repeat business for being honest. Theyre busy for a reason.

Ke
Review №5

Great service, very reasonable prices and just really great folks to work with!!

ma
Review №6

Very friendly and took care of my car problems and great price!

Ja
Review №7

Always fast PLEASANT service.

Ro
Review №8

Jeff and his staff are friendly, honest, and very reasonable pricing. They treat you like family.They are very accommodating. Stopped in the other day to have him look at my gas cap that has a lock which I couldnt open.He was on his way out to check another customers car, but took time to check the gas cap lock....for free. He explained what I needed to prevent it from happening again.Got in my vehicle to leave

Ro
Review №9

Jeffs came highly recommended from a friend of mine and I am very happy they shared their experiences with me. Jeff and his staff are very friendly and do a great job at a very reasonable cost. No reason I would ever go anywhere else.

Ch
Review №10

Jeffs always helpful and reasonable. Dont go anywhere else. Thank you Jeff

Ma
Review №11

They scheduled me an appointment 2 weeks out test drive my car only looked at my transmission when I asked for full inspection didn’t fix it and charged me 35.42 to test drive my car very unsatisfied

Ma
Review №12

Nice guys and good service...

Ke
Review №13

Very nice and helpful

Br
Review №14

I took my 1997 Buick Park Avenue in to get serviced and dumped a bunch of money into it to get it running and driving. I didn’t care how much it costed and I told them that. I TRUSTED THEM.They misdiagnosed the fuel rail issue; when in fact it was the fuel pump was what was going bad all along!!! I used to fix GM3800 engines with my cousin before he passed away, and they are among the easiest engines to get running perfectly.Mind you I had them work on the fuel system so had they tested the fuel pressure they would have known that the fuel pump was the major problem. Unless they know nothing about cars.That’s true maybe they’re just not good at fixing cars? Or maybe they enjoy having people come their not knowing anything about cars, and give them a run for their money!!!!I even called Jeff’s today and explained what happened and the employee there laughed at me!!!!! Adding insult to injury I suppose; I was surprised because they act like they’re really nice people.My car ran worse after this last repair before it broke down near an intersection; a major intersection, and it got impounded by the city while I was trying to get help. I ran out of money because I stuck all I had into my car that very same week.I Agreed to have my fuel pressure regulator replaced, my intake manifold replaced, my alternator replaced, I replaced my mass airflow sensor, So Thank you Jeff’s West Avenue for your negligence.

ka
Review №15

Honest, hard working mechanics that fix your car at fair prices!

Ev
Review №16

Andy over here does great work and even went out of his way to do research online and educated me on some specifics about my car. Thanks again!

Be
Review №17

Amazing experience! Explained everything and made sure my vehicle was in top shape before I picked it up. I will never take any of my vehicles to anyone else but Jeffs auto!! Have gained my business and will be telling everyone I know!

ka
Review №18

I took my car to jeffs for a problem with the ABS break system. Not only did they use used parts, it still cost me over $600 and the ABS system started acting up again 3 days later. I then took the car back, paid another $300, and the car still was not fixed. I then again took the car back and he told me it was the cracks in the road that made my car do that and he refused to work on my car again.

Br
Review №19

These guys are great at what they do. Reasonable prices, very trustworthy, and prompt.

Yl
Review №20

I discovered Jeffs after I was tired of my trucks issues repeatedly not being fixed at Meineke here in town. Within the last 9 months, I have been here several times for several different repairs including engine misfires, electrical/window repair, tire rotation, and coolant starting to leak from beneath. Walking into this quaint little shop, you are immediately greeted and I love the friendliness and hospitality. It feels really good when they dont even have to ask for your name! Your vehicles issues are diagnosed accurately and immediately and you wont be hassled for your money, they have very reasonable and affordable prices. I can say with 100% guarantee youll be pleasantly surprised by how fast your car gets done; these guys at Jeffs are very timely! This review is my pleasure, these guys deserve it. If I ever move away, I will deeply miss coming here!

Da
Review №21

Great customer service, but some of our needs could only be met through the dealership

Jo
Review №22

Been going to West Avenue Automotive for over 13 years and they have always been honest with me and fair priced! They can do almost anything there! I literally wouldnt trust my vehicle with any other shop except Jeffs!!!

Ja
Review №23

Great service! Great folks!

Ry
Review №24

Great work at a fair price

Ca
Review №25

Fix my car put keeps giving you different prices on the same thing when you call back

Jo
Review №26

Reasonable, good service

de
Review №27

Best auto repair

Br
Review №28

Always good at finding the problem and being sensitive to cost. Only place I trust with my vehicles.

Ch
Review №29

The pop machine they have always gives you your can of pop, its cold and its only .50 cents

WB
Review №30

Great shop

Information
30 Comments
4.5 Rating
  • Address:2400 West Ave, Burlington, IA 52601, United States
  • Site:https://www.jeffswestaveautomotive.com/
  • Phone:+1 319-754-6812
Categories
  • Auto repair shop
Working hours
  • Monday:7am–5pm
  • Tuesday:7am–5pm
  • Wednesday:7am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7am–5pm
  • Sunday:7am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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