Machelle was very professional and nice. Great job helping me.

2/7/2020I would never recommend this agency to anyone. My experience has been beyond horrible.I got a notice in the mail and stopped in to ask what it was for. I was told by Maryann she had to call corporate and would call me back. About an hour later I got a text message telling me I was being dropped. I called and left a message for Maryann to call me. After getting no call for an hour, I texted her and asked her to call me. I have never received a cancellation notice, which I wanted to discuss with her.It is now 24 hours later and I am still waiting for the call. Obviously this agency has a different concept of customer service than the rest of the universe. In my job, I sometimes have to have conversions that I dont want to have, but I step up and do my job. This agency sends me bad news via a text message and apparently only wants to see or talk to me when they can make a commission off me.I have known John since we were neighbors 25 years ago but I have never seen him in the office (it was explained to me that he is semi retired) and it appears Maryann is running the agency.Again, I dont think it is unreasonable to expect a phone call or have a discussion whether the news is good or bad. Hiding behind a text message to avoid having to discuss bad news, is very, very LOW CLASS!!!!!!! I am worried for Johns sake that he leaves his business in the hands of someone who is this unprofessional.John, you have access to my number and you can call me anytime if youd like to apologize or discuss this in further detail

Thank you for all your help Maryann! I love my local Statefarm office. Everyone is so kind and helpful.

Always and always helpful. Always watch out for your best interests.

Extremely helpful! Maryann always makes time to answer my questions and inform me of services I didn’t realize I had with my policies.

Great people and very attentive to your needs.

Only the best agency ever.

My husband and I have been with State Farm since 1995. After all these years we have no desire to leave. Anytime there was a question or problem, all we need to do was call our Trusty Mary Ann and shes eager to assist. Prompt call return every time. I have recommended several friends and most of my family uses State Farm. The Sivertsens will be loyal customers for life!

Here in town..we like having a local office

Jon and his staff have been great for us! They are very helpful and we wouldnt go anywhere else.

Food okay. Service slow and they were not busy.

Great place! Highly recommend