Barber Heating & Air
1620 W Webb Ave, Burlington, NC 27217, United States

Review №1

A/C stopped working, I called and Tim was able to come out the next day. Had to order part. We waited a week. After several calls, the part finally arrived. Only to be the wrong part. Another 2 day wait, and it’s repaired. 2 year old unit, part under warranty, labor and diagnostics, not. They did bring 2 window units after the wrong part came in. In summary, happy with their service, but would have liked some consideration on the diagnostic/labor charge. Wasn’t our fault on a 2 year old system that they installed complete with new ducts.UPDATE! I received a phone call from Jeremy saying he reviewed our situation, and he is mailing a refund! Excellent service, and much appreciated! Thank you guys so much!

Review №2

The team of Dylan and Justin were extremely professional and diligent in their work ethics. The coordinator, Jeff, made sure every little detail was taken care of. After installation, the service technician, Dan Brenner, came back to ensure the system was functioning properly. We are extremely happy with their work and service and will continue to have all our HVAC service and maintenance done by Barber. Fantastic work!

Review №3

Brandon at Barber Heating & Air was amazing! When my AC went out at my house, & the place I used for my service contract would not return my calls after hours, I called Barber Heating & Air to see if they could help me. They installed and service three commercial grade units at my office and we’ve had nothing but great service from them. They very quickly returned my call, were at my house in about 30 minutes and had my unit fixed within 10 minutes. I am so grateful for their prompt response!I signed up on the spot for their service contract and will no longer be using the previous company I’ve used for 7 years.Thank you for helping us so quickly and professionally :-)

Review №4

If Barber Heating & Air could be our vendor for EVERYTHING our home needs wed be very happy! They are exceptional at both customer service (an amazing level of communication) and the work they do -- and on top of that their prices are extremely competitive and fair.We highly recommend Barber!

Review №5

I have been a customer of Barber for years. They have repaired and maintained several units on my personal and rental properties. Each staff member has always been professional, focused on customer service as well as solving the issue quickly. This winter was the first time that I purchased a furnace and air unit from them. I was not surprised by this because Barber had been maintaining it for years and had told me that it was on borrowed time (original unit 1993). When it died on a Friday afternoon mid cold-spell, I was immediately connected to Jeff that evening. Jeff and I met over the weekend and made plans for the new unit. He made the process easy, offered competitive prices on with several brands and financing options if needed. The installation crew of Sam, Cody, and Dillon was on on time, considerate of the fact that we were in the home doing school and working, and worked 2 full days to get it done. I was updated throughout the process and appreciated their professionalism the whole time. Yes, they wore masks when near myself or my family. Brandon was the technician who did the final check and oriented me to the new unit. Today is the final inspection but 2 weeks later, we have had no issues and I have appreciated the quality of an updated unit. They are 5 stars for many reasons. Just saw one of their signs in a yard in Chapel Hill and knew those people were getting top service no matter their needs. Thank you Barber!

Review №6

My A/C was not working properly. I called and had someone able to come out the same week. Tyler Boley was my technician. He was very helpful and explained everything that he did, why he did it and what was wrong with it. Very professional and very helpful. Will definitely be recommending.

Review №7

Air went out on a Sunday afternoon, called and Bill Meyers was at our home in about 30 minutes. Unit was repaired and air back on within the hour. First time ever using Barber Heating & Air, but they are now our first call. Highly recommend!

Review №8

After failed efforts from 2 other companies we called Barber Heating and air. They were highly recommended after recently fixing an issue for our daughter. Jeff came out and diagnosed our problem giving us several options. Their install team Dylan, Justin and Tyler did an outstanding job, they were prompt, extremely polite and amazingly efficient. They corrected our issues with a new unit. We also were extremely pleased with the prompt follow up from Jeff the supervisor at Barber.Barber Heating and air will be our 1st choice.

Review №9

Called for emergency service and had someone come out within 30 minutes. completely repaired the next day. very pleased with the service provided. very friendly and professional.

Review №10

The men were very well mannered and done their work very good. They were very polite and worked diligently. We had a heat pump installed and everything went well. After they got done they cleaned up and everything good. They were here when they said they were gonna be here they called when they were on the way. I would recommend this company to anybody. Jeff done a good presentation when we was given us a quote on the price. He explained everything like they were going to do and that’s exactly what they did.

Review №11

Easy to book. Quick turn around. Our tech fixed our AC in less than 15 mins. Would definitely recommend. Prices are affordable.

Review №12

Brian came out sooner than expected and I really appreciated the great service!! Jessica was extremely helpful when I called to request an appointment. Thank you both so much!!

Review №13

Dillon and Justin are hardworking young men! They came into issues in my basement and make me aware of the problem. They are well-manner young men that worked overtime to ensure that the HVAC was installed in the time frame quoted.Not seen that kind of hard work ethics that these young men exhibited in a long time!! Thanks Dillion for leading and Justin, his assistant for doing a great job!

Review №14

Brian was courteous and professional. He quickly honed in on the issues with my system and made sure everything was correct before he left.

Review №15

We call and they are here same day or next and get the job done. Very professional. Would highly recommend

Review №16

I was very pleased with the service. The tech, Brandon, was professional, informative and courteous. I would recommend barber heating and air to anyone.

Review №17

Water raining down in my store from the rooftop unit; Barber was the only one willing/able to come same day. Saved me big time.

Review №18

Very knowledgeable and willing to help the customer any way possible.

Review №19

This is my first time using this company. I called and they were very nice and responsive. They were able to be at my house within 3 hours. I signed up for their maintenance plan which includes 2x a year HVAC maintenance. He was able to fix my problem quickly and did a complete check up on our system. This was the most thorough service call I have ever seen. He even got underneath our house and checked everything and replaced all filters. He found another small problem and was very honest stating that this problem was getting old and our system would be more efficient if we replaced it. There was no pressure to replace it but was just making sure we were aware of problem. We went ahead and replaced part. The tech was very professional and polite. I would recommend using this company if you are having any HVAC issues.

Review №20


Review №21

Very pleased with the service, very professional

Review №22

My first time customer and I am very impressed with my service and Mr boley was a cool dude and professional 😎

Review №23

The team at Barber heating and air are top notch! We have had our system one year and have saved a bunch. We found our Power bill from last year, it was $ 386, this year with a more efficient system our bill is $85. They made several recommendations with no pressure. Thank you!

Review №24

HVAC Heating unit motor went out in the morning and it will be freezing temperature at night. You need someone fast and reliable. I chose Barber Heating & Air based on other good reviews. They sent a fine young man named Luke out the same day. He diagnosed the problem, ordered parts and repaired the next day. Thanks Luke and Barber Heating & Air! I will be calling again when I need professional, reliable urgent service.

Review №25

I woke up this morning to a broken heater and a freezing house. I called this company and was immediately put on the schedule for a repair. Luke was professional and did a great job of communicating with me while I was at work to help get everything fixed. Within 5 hours of me calling, everything was completed.

Review №26

Customer service is excellent the technicians are knowledgeable and respectful of property.

Review №27

Our tech, Brandon, was highly skilled, professional, informative about the process, and overall pleasant to work with! I would definitely recommend Barber Heating and Air to anyone looking for HVAC work and service!

Review №28

Called Barber this morning for an emergency service for a system under warranty. Even though we are 45 min away, a technician came out within a few hours. No fuss. Thank you.

Review №29

A/C stopped working last night and so I gave Barber Heating and Air a call this morning after doing research on repair companies in the area. Brandon came out a few hours later (its warm and theyve had quite a few calls). He quickly diagnosed the problem and got it fixed. Brandon was very polite, professional and the price was reasonable. We signed up for their service to come out twice a year. Theyve earned a long term customer.

Review №30

The technicians from Barber Heating & Air are always courteous and professional.

Review №31

I want to thank Barber H&A for another great job. Rod installed my gas pack approximately 25 years ago and has provided execellent service the entire time. They just replaced it and I worked with his son Jeremy and I thought I was working with Rod all over again. They have assembeled a great team and all of them are a pleasure to work with. I truly feel I have a partner with them more than a service provoder. They truly know how to Provide World Class Service! Thanks to the entire Barber Team!!!

Review №32

Best hvac business around with top notch customer service!

Review №33

Quick response, diagnosis, and repair - within the next day, even though COVID could have made everything more difficult. Strongly recommend.

Review №34

Worked with Jeremy they got me everything I needed spot on great customer service!!! And they pulled off a timeline most HVAC companies couldn’t do five stars!!!

Review №35

Barber Heating and Air are the people I turn to with all of my heating and air needs. Yesterday their crew replaced my old AC with a new Goodman AC and my house feels so much more comfortable. Plus, their service crew members were all amazing, polite and did all they could to make sure my AC instillation was completed to the highest standards. I would recommend their products and service without any reservations. Oh, the Sensi WiFi thermostat they installed is great and lets me control my home environment from anywhere using my iPhone.

Review №36

My Air Conditioner stopped working and Barber Heating & Air was able to make it out on the same day I called them. They arrived for service in only a few hours and less than an hour after arrival the problem was fixed. Excellent service from Brandon Fogleman, could not have asked for a better technician. Reasonable pricing and excellent service. Highly recommended!!!

Review №37

When I woke up to 55 degrees in the house and knowing that we were not out of propane, I called Barber Heating and Air.Brandon was here in less than an hour, diagnosed the problem, gave me an estimate and was back shortly with the part.I am happy with the responsive service and the professional quality of work done by Brandon.You cannot go wrong selecting Barber when you need service on your furnace or air conditioning.

Review №38

Want to give a huge shout out to Justin. He was efficient, came in, did his thing, and was gone. Great work, Justin.

Review №39

I called Barber heating and air yesterday for a service on our unit and a tech Danny came out today and provided excellent service. I received a text when he was on his way with a picture of the tech which I thought was nice. I highly recommend them due to they are affordable and do a great job!

Review №40

Always great service

Review №41

Our AC stopped working so we called Barber Heating and Air for a service appointment. We had a tech at our house less than two hours later. Korey was friendly, fast, and had our unit back up and running very quickly. Highly recommend and will call them in the future.

Review №42

The folks at Barber did a fantastic job replacing my Dads HVAC system. They are very professional and nice people. I give them a hearty recommendation!

Review №43

Jesus was very informative, he didn’t mind answering questions/ explaining things to me or me being there as he worked. He also has great social skills. Very patient.Thank you.

Review №44

Tim Mcfaddin arrived on time and we’re very pleased with Tim’s help. Highly recommend Barbor Heating and Air. Great Company!

Review №45

We have used Barber Heating and Air for 20 plus years. That should speak for itself. All their techs are 5 Stars!

Review №46

I contacted Barber on Monday via email & they promptly called me (seriously, it was the same day). I got back to them Tuesday & they had a technician coming my way in 1 business day . I opted in for text notifications reminding me of my appointment as well as letting me know my technician was on his way (which included his name and picture)!Many thanks to BH&A for great service not only from their office but also from the front line, my service technician (Korey) was fantastic! I HIGHLY recommend Barber Heating & Air for all your HVAC equipment and service needs.

Review №47

Really easy to work with. Keenan was friendly and professional throughout the whole repair. No hidden anything. Will be using them for contacted service, and any future HVAC needs.

Review №48

A/C fan quit in 95 degree heat. They came right out next day replaced it. They dealt with Carrier on the warranty. Charged me a reasonable price for labor. Fast and friendly response when you call. First time I needed an HVAC repair since I moved to Elon. I highly recommend them. Thanks so much.

Review №49

Awesome company. They answered all of my questions and took care of my problem in a timely manner. The technician was very thorough and I would recommend this company to anyone.!!! They offer a great Service contract for a great price and I am very satisfied with there work!!!!!

Review №50

They always take care of the customer no matter what. Super nice and professional crew! I recommend everyone to use them for HVAC needs

Review №51

Barber H/A installed two new HVAC units for us. The install went very well and was done in a timely and professional way. The customer service from this company was outstanding. They were very helpful and answered all of our questions. They were very responsive and exceeded all of our expectations. This is an excellent company and we would recommend them to anyone who asked.

Review №52

I have used Barber H/A for business and home repairs for several years. They have always been punctual, efficient and knowledgeable. They offer great service at a reasonable price. I highly recommend them!

Review №53

My place had a walk-in cooler needed to replace a temperature control device and job well done in a short time,price was right

Review №54

Had to replace a 24 year old gas pack and a/c. They gave me a quick and good price quote for the job. They installed it very quickly and the techs were very professional and helpful. Will gladly recommend using Barber Heating and Air.

Review №55

They are always professional. I can call and they are there in short time. They are a perfect for our business.

Review №56

Recently had Barbers install a central heat and air system in our home. The system works great and were happy with that but there are several points that were very disappointed about. Our yard was torn up from the trucks pulling into it. Was told it would be fixed and it was not. Also there are several spots in the house regarding the install that fall short of what one would expect In the way of professional installation at a near $10k price tag...Holes cut too big and no trim to or effort to hide the excess, tiles in the ceiling pushed down, not falling out but definitely pushed out some. Marker outlines left on the ceiling along with pilot holes. And again, our yard...My fiance and I are not typically complainers and we understand that ours wasnt your typical install. But Barbers was highly recommended to us and we were excited to hire a legitimate and professional outfit. This was our first big step in fixing up our house and to pay that much and not be 100% satisfied is not sitting well with us...The lack of quality assurance was also disappointing, no checks if we were satisfied with the finished job or anything like that. It would be great to have these issues resolved and I would then feel compelled to write a stellar review after because aside from the few disappointments, the people at barbers were very pleasant to deal with, our house is warm and comfy and the guys really did work hard....but until then, 3 out of 5.

Review №57

It has been my experience, that Barber H/A provides great service. They work to make sure that the customers H/A needs are met in a timely and effecient manner. I would recommend Barber H/A to everyone!

Review №58

I called to get a ballpark estimate of the cost of replacing both the Heating and Air unit for an elderly relatives single wide trailer. I told them I just needed a ballpark for this 1000 square foot trailer and would arrange for a firm estimate later, as I would have to travel to Burlington to meet with them. They called me back within 4 minutes with a price of $6,000! If this is not the type of installation that Barber handles, they should say so, not give an outrageous price that is clearly mean to get rid of me.Bad service!

Review №59

Great experience. Very honest and trustworthy. Really good products at a good price. I recommend them for your heating and AC needs.

Review №60

Barber Heating & Air provide exceptional service, in a timely manner and are very competitively priced. I highly recommend this company to anyone in need of any HVAC repair and/or replacement.

Review №61


Review №62

Great company, excellent service. Very good price. Dependable.

Review №63

Great experience , I am very please with the service ,the work was completed in the time frame promise by a very professional and courteous team. Highly recommend Barber Heating and Air!!!

Review №64

They are always on time. Very professional.

Review №65

Great service awesome company recommend them to any one

Review №66


Review №67

Awesome place

Review №68


100 Photos
4.8 Rating
  • Address:1620 W Webb Ave, Burlington, NC 27217, United States
  • Site:
  • Phone:+1 336-226-6959
  • Air conditioning repair service
  • Air conditioning contractor
  • HVAC contractor
  • Commercial refrigerator supplier
  • Heating contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
  • Repair services:Yes
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