I went for an oil change. They rolled down my window that won’t roll back up. They had to take off my door to roll the window up. They pulled out of the garage and parked my car and I got in and it wouldn’t back up. They broke my wheel. It was facing a ninety degree angle from my van. And nothing would work. They came out and showed me how the metal rod broke but then they proceeded to tell me I would have to fix it. But I had not been in the car. It was broken before I could even back out. It was broken while in their custody. How can you not be liable if it was in your care on your property? I’m so upset. They had horrible customer service. I was stuck in the snow with four kids under the age of 8 and they couldn’t help me. They couldn’t fix what had happened. They refused to be accountable.

Im usually not a fan of Walmart because of bad experiences Ive had but this service department is awesome techs are friendly and helpful fixed a flat I had on my truck great job guys.

Back to changing my oil at home. The staff here don’t really know much. My car’s oil is below the level when I get home so I always have to add oil. On one of my cars they charged me like $14 extra for a filter without telling me beforehand. On another they couldn’t get my car into their ramp. Earlier in the pandemic they would take upwards of 1 and a half hours to finish my oil change but eventually it went down to like 40 minutes. The convenience isn’t really a convenience anymore so I’m just going to start doing my oil changes at home again.

Awesome service

Got new tires! They were efficent.

Service personnel are lacking in knowledge. Had to take my vehicle elsewhere.

I have only had two experiences at this place. And it was the WORST EXPERIENCE EVER. If I had ANY advice, it would be to not go anywhere near this place. We bought two tires and tried to set an appointment yesterday, they said they were too full. So, we set an appointment for 1 pm today. We called to confirm the appointment and they said they had nothing scheduled for us. They said they couldn’t fit us in until 4:00 to 5:00. We got there at 3:50 and they said it would be a 2 1/2 hour wait. So, we waited. They finally took our tires off and come in to tell us THEY CANT FIX OUR TIRES. Basically they don’t have the correct valve to plug our tires, so they told us our tires WILL go flat. And they waited until after EVERY place was closed, so we have no options until Monday to finally have our tires fixed.

Very poor time management understaffed been waiting for about 4 hours just to get 2 cars done with oil changes not very happy.

Fast friendly and fair. Like the service and attention to details. best prices on oil changes and tires you will find anywhere

Love to use you guys, but generally like to get my car serviced before work. On the web it says your hours on your service center are from 7am - 7pm, however it’s 7:10am and I’m sitting in front of the first bay door and the service center is closed. The sign on the door says 8am-7pm. Just thought you may want to update.

I was turned away with them being opened for 3 more hours. They said they couldnt do any oil changes.

Slow and unorganized.

Get my oil changed here all the time. Love the staff.

They told me my truck was goin to be another hour when in fact it was done. Then they forgot to scan the battery and had to go take the battery box apart to scan it... Took over an hour

They always do an excellent job!!!!

Good friendly service

No good

Fast and easy

Good place

Poor service