I own a hustler mower so when I needed parts, naturally I checked google, and they were at the top of the list. Went in a few more times for random parts, and when it was time to add a new mower to my business, I went in to see what they had to offer.They offered me a great price, and from the very first visit, everyone was super helpful. They made me feel comfortable, answered all of my questions, they even stayed open a little later than normal to make sure I could pick my mower up for work the next day.I highly recommend these guys if you appreciate quality products, and enjoy a professional yet laid back environment.

They refused to help my father pick out a mower because he wanted to help me cut yards easy since I help him with his small business. They also told him that they didnt have the mower when they did and gave my dad a hard time (Mind you my dad has trouble speaking English). Overall the experience there was really bad and I dont recommend buying from there if you support poc or part of the community.

They got my small engine up and running in a timely manner so I can continue using it for work.

A easy relaxed buying buying experience. Williams was a awesome person to work with. I highly recommend giving these guys your business.

This place is Awesome!!! The Customer Service is awesome.. Awesome people and has everything that you need!!!

I brought my mower in to be repaired on Dec 7, 20. I inquired a week before of the cost for it to be serviced (oil changed, tune up, filters change, blade sharpened). Also let them know it had a broken spring with inguaged the drive mechanism. Service was quoted ballpark between $90-120, then would let me know if anything else was needed and total price, about 8-10 day turnaround. After at least 3 calls back to them I was quoted a price for repair and we are now into mid December. I approve the cost but due to numerous delays in parts delivery it was not ready until after the New Year. I went to pick it up on 1-18-21, the next business day after I was notified it was ready for pick up. I paid the total bill and they brought out my mower. I noticed immediately that it wasnt evened washed or cleaned up at all. I started it and drove it up onto my trailer and proceeded home. Once home I checked the oil level and noticed it was a little lower than the full dot and quite discolored. That lead me to look at the spark plug which was rusty and the old plug. I looked also at the blades and they hadnt even been touched. While my mower was still on the trailer, I called and talked with the service manager, manager on duty Josh was the only one available. I advised him of my findings of the mower NOT being serviced, and am returning back to his place to see my noted dissatisfaction, and a refund. Upon return, Josh advised he would refund $74.41, and asked if that was correct. I advised that what ever the cost was for the service charged was that was not even attempted and asked him if he would like to check it. He declined . He return the money in cash without any further discussion and I departed. I wonder how many other customers were taken advantage of and possibly defrauded as I was attempted to be. Makes me angry.Sorry, in response to your reply, I have since brought my mower to another facility and have had the service completed within two days, along with replacing another part that they found with a defect while doing a full service inspection. Your efforts from senior employees to insure your new employees work seems to fail what you portray your business ethics to be. I am now satisfied I have located a trustworthy and reputable full service dealership to complete my needs for service, parts, and equipment.

This place is amazing!! William was awesome, polite and knowledgeable. I drove in from Benbrook and it was worth the trip. I already knew they accepted Snap financing. Went in and got a brand new ExMark commercial 21 with Honda motor. This thing is beastly! Anyone in need of service or a great deal make the trip to Lone Star Mower. I highly recommend their shop.

I recently went in to inquire about the new Stihl BR 800C blower. They told me that this model is on back order and they said they didnt know when they would be available.But these guys pulled some major strings and got me oneWow now I call that A-1 customer service. I highly recommend Lone Star Mower.These guys do take care of us out here trying to make a living.

Pretty nice place, has a good choice of mowers and good prices

Excellent customer service, super friendly, and even gave me a crash course on how to drive it! Highly recommend these guys!

Great service and affordable

I was a little leary with getting a new mower. I have a 3 acre property that is just horrendous on mowers. I have had to fix my riding mower over a dozen times over the last year. I went to Lone Star Mower to look at the Hustler Dash because it was in my price range. When I told them my property size, they suggested the Hustler Raptor XD, as the Dash was not equipped to handle my property size. I was a little put back because of the price of it. But, Josh and the other members got me set up with financing and I couldnt be happier. They showed me how to operate it, cause I have never had a zero turn before. The Raptor XD mowed my lawn with ease. It was actually fun to drive and made my mowing effortless. What normally takes the entire weekend to mow, took only 3 hours to do. Great job guys!! Im loving my new mower, and their financing made it incredibly affordable.

Great service! Great people! Super fast delivery.

Lonestar mower is full of industry professionals and provide great solutions to the industry problems. Great products and customer service.

Awesome dealer. Just purchased a 32 inch Exmark mower. Quick and great customer service.

I ordered various parts for a HydroGear transmission. They found everything I needed.

These guys are awesome. Quick turn around and fair prices for service. DEFINITELY will continue using them and highly recommend.

Great people and great service.

Best place to buy a new mower. We’re incredible from start to finish. Extremely knowledgeable with all the ins and outs.

William was very helpful today to assist me with many questions I had about tree climbing. I knew nothing about it and have been wanting to get set up to be able to learn. William spent 45 minutes showing me and explaining everything he personally knew as a professional climber himself. He was very helpful and patient with me and most of all very professional.

These guys were extremely busy on Saturday,(Expected it, was a Beautiful day to be out)but remembered me when I came back in on Tuesday and treated me Great, gave me free hat,I dont do a whole lot of business here, but I did make a big purchase and I would definitely go again..

I took my Troy Bilt trimmer that had been sitting in storage for over four years to them for repairs. They were able to diagnose the problems and repair it for half of the quoted price. I am a very happy camper!If you need a repair go there!!!

Walked in and bought some blades. Very nice people. It was super quick in and out. Went back a few days later and purchased a mower!

Very helpful and knowledgeable

Went in to order some parts for my blower and weedeater. William was very informative and gave me some advise other places would not have given. If you need anything William is the go to guy. He knows his stuff and he’s is excellent at talking with you and explaining things. I’ll definitely be back.

Josh was awesome in helping us pick out a new weedeater. Great customer service and will definitely return!

Just purchased a new mower and Justin Broome was our sales guy. He had great customer service and took great care of us from start to finish we had a fantastic buying experience. Highly recommend this business if needing any lawn equipment.

They do not know how to answer a phone. They pick it up - you can hear someone and then hang up before you can even say hello.

Brought kids go-kart in for repair. New brake set up and key start ignition. They did a great job. It runs like a top. Highly recommended!!

Great service friendly staff excellent products. I will come back to this business for my chainsaw needs from now on.

William helped us out buying the climbing equipment that we needed and was able to answer all of our questions as well as give us expert advice and a fair price! 5 stars.

No issues good service

Dont have time to write right now, but my experience was exactly like Mr. David Landrum and Kevin Hollands experiences. Unfortunately, Im an old lady and my effort of loading the lawn mower into my car was worthless when I was faced by the kind of service you provide. Its a shame. Just imagine...it took you a year to answer a review. IM Very sorry!

The one guy I dealt with seemed like he didnt want my business. He was a salesman and he seemed extremely indifferent and almost seemed annoyed that they had to stop playing candy crush to help me. I even had to ask if he wanted to write my info down to get back with me so that we can get the sprayers ordered. Was supposed to get back with me about a couple of pieces of commercial equipment that I was seriously considering buying from them (2 weeks ago) .....never heard back from him. Hey guys.....never judge a book by its cover! Will take my 20 grand somewhere else.

Wow , absolutely amazed by the excellent customer service. As a person who is just getting into the business they have been extremely helpful, and sold me only what I need . If ya have a question they have the answer . Need help with your purchase after the sale , guess what they will help ya . Go see em you will be glad ya did . My sales person is Justin Broome , however all they guys are all knowable and want to see you secede.Thank Yall so much

Highly recommend!!!William the service manager is your go to guy, if you ever have an issue needing to be resolved speak with William and he will take care of you!I purchased my Hustler Raptor SD from this company about 5 years ago and brought it in recently for a motor replacement because mine threw a rod. I was told it would be 2 weeks before they could get to it and that was fine.I had some miss communication problems and was really upset, that is until i recurved a call from Ryan the service manager who explained in detail with very specific explanations as to what happend and why.Doing business with people who actually care these days is in short supply. So it was a breath of fresh air when talking to Ryan about my mower which I desperately needed to mow my grass.William went above and beyond to get me my mower as soon as possible!!

Good place. Little pricey, but thats to be expected

Just bought a 35 ton splitter the staff were very friendly and I learned about a few options I didnt know I drove away feeling like I just met a room full of friends

Went in to get a new weed eater. Everyone was very informative and knew their product well. Was able to give me all information on new weed eater.

Big guy behind the counter was very helpful , i will continue to use the guys

Brought chainsaw in to see if they would look at and advise what was wrong and how much to fix it. The really didnt want anything to do with it telling me to buy a new one. This one only had 10 hrs of use or less and had just been sitting up. Said it would be a week before the could get to it. Asked them to call as I would at least pay the fee to have it looked at to know what is wrong with it. 25 days later decided to just go pick it up since no call from them. They never looked at it. They probably have good products and parts, but if you need repair, I would not recommend. Poor attitude and lack of service. Attitude changed immediately when I said I needed repair work done.

These guys have been great. I have bought a zero turn and a chainsaw from then and their customer service is outstanding. I am in the service business and understand how important it is these days. You cant go wrong with this company!

Great store.... Always very professional and helpful.

Highly recommend!! They worked magic for me to get the mower my hubby wanted! I am proud to be a customer! They met with me after hours on two separate occasions due to my work schedule. I am very happy and so is the husband!!!

Great customer service and great prices!

Very knowledgeable and friendly staff. Highly recommend for all lawnmower needs.

Awesome customer service. I’ll definitely return.

Most helpful dealer to commercial landscapers I have ever met. I have a dealer like 4 miles from my house, but I drove about 15-20 miles so that I could deal with these awesome people. Thanks Justin for all the help! These guys know their stuff! Would highly recommend Lone Star Mower to anyone looking for good service.

Great place great service, best workers in the area, I stop by on the daily.

Great folks to work with. Purchased a new Hustler Raptor SD mower and couldnt possibly be happier with the service, the mower and the superb support these guys provide. Totally recommend Lone Star Mower to anyone looking for great service on an existing mower or a great deal on a new one!

Great service and had the part I needed to get my Hustler Raptor SD to get back up and going. Thanks!

Im a woman, and what a pleasant surprise. I walked in and told them I needed a blade for my lawnmower. They unloaded, put new blade on, reloaded and gave me outstanding service. This was all done in 15 minutes! You just dont get that kind of service anymore. On top of that they were very reasonable priced.What a great business!Vickie Madewell.

Great selection of zero turn mowers.

Its amazing good service and quick business

As a professional landscape maintenance company, we are fortunate to have Lone Star Mower Repair service and maintain our equipment. Knowledgeable and friendly staff work hard to keep our down-time to a minimum. They have also really expanded and improved their showroom, offering great equipment at great prices. We highly recommend them for your equipment and service needs.

Ive been going to Lone Star Mower Repair for years and they always treat me right. I bought a hustler zero turn from them that I absolutely love. It runs great and rarely give me trouble, when it does have a problem they are quick to get it fixed. They are very reasonable with their rates and dont try to sale you things you dont need. I highly recommend them to everyone!

Great place to buy mowers and parts, great customer service! I bought a hustler mower from them 5 years ago and have not had any problems with it. Very please with the products and the knowledge of the staff.

I hit a large rock and twisted the bolt that holds the blade on the mower off inside the shaft. I took the mower to Lone Star Mower and they told me that it did not look like the crankshaft was bent and they would try and get the part of the bolt out and repair my mower. He told me he would be able to tell right away if it could be repaired so I waited. In 20 minutes flat they had the bolt out and a new bolt plus a new blade installed and my mower was ready to mow grass. The total bill was less than $40.00 and I am back in business. Fast and efficient is what I call this. A++

I called last night. Said what type of mower i had and could they fix it. Sure thing! Ill see you first thing in the morning. So here i sit, and theyve just told me they need 85 dollars and Wont be able to even look at it for 2 weeks. 2 weeks? You couldnt maybe mention that on the phone?! Dont waste my time.Edit: In response to the owners rebuttal. His reply was a perfect example of what I mean. Was there an apology? No. Did he acknowledge that the service representative should have made the customer aware of the current backlog before allowing said customer to load up equipment and drive across town to hear about the current two week backlog? No. Of course a fee for diagnostic work is the standard. Am I inferring I sat outside while they diagnosed my equipment, or that it is done while you wait? No. I was sitting in my truck writing a review of the poor customer service and searching Google for a repair shop that would be able to see me before the end of the month. If you read his reply again youll see an unrepentant, petulant owner whos attitude is essentially Were busy, so tough.. Alright Lone Star, Thanks for sharing with us where you stand regarding future customers. I had heard good things about you, but the kids you have working your counter and phones are ruining that reputation.

This a new update from a year ago. I have a piece of equipment that I would say is my super man to my day to day operation. I took it to them and treated me like I did buy it from them. They worked hard for me. They ran the equipment for hours to be sure that the fix was completed. Who dose that in todays service industry. Lone Star mower repair does. Yall should come on down and see them. It will be worth it.

Great, the staff was friendly and helpful. I was given the proper information concerning lawn mower repair needs.

Great customer service and very knowledgeable. Will definitely make this my go to for repairs and parts

Come here almost weekly. The whole staff is extremely friendly and great service.

These guys are awesome - they were very helpful to me; help in understand what I needed, and help get exactly what I asked for! They really know what customer service is about. I like they service what they sell - I intend to use their services

Best repair shop around and Ive been doing landscaping for almost 20 years so Ive tried them all. Restocked our whole company with equipment from here and have them do all our repairs. Couldnt be happier!

I originally had an issue of not being called back but it was due to not having my contact info. They reached out to me via this review and took care of my problem. Good guys that take care of their customers!

Alll the guys here are super nice & cool !! Josh figured out our part, ordered it up, and said hed call in couple days when its in. Cant go wrong here ... Kudos Guys !!

Called to simply see if they were able to either sharpen mower blades or had replacements. Gave part number. Was on dead tone hold for 6 mins. Assumed call was dropped so I hung up and called back. The employee answered and I said I was the one calling about the mower blades. His immediate disgruntled response was did you hang up? Me-yes then he replied, in a further agitated tone, it doesnt make us look up the part any quicker guy! Not sure about him but Ive had plenty of dropped calls. No reason for the attitude.Either way, I wouldnt recommend them based off of a poor attitude for simply thinking my call got dropped.I wouldnt buy anything from them for fear of continued treatment like this when you need more than mower blades.

So I just left Lone Star Mower Repair. I had a problem with a stripped lawn mower blade bolt. Within 5 minutes the bolt was off and I was back in my vehicle headed home. These guys will have a customer for life for this simple act!

Great people!:) good equipment

Great service. Clean place. Ill be back lol. Richard

Great place for parts an repair an to get new equipment

Walked in and was greeted by Justin although he was busy on the phone. I saw their Craigslist ad so I knew the promotion they had as far as rebates and free delivery. Justin helped me find the right mower for my budget and I was filling out an easy online application within a few mins. There was a 15 min wait for the application approval to return. Expecting my deliver after the weekend. Super easy experience and knowledgeable staff. Highly recommend Lone Star!

I read the other reviews, but my experience was just the opposite. The personnel were not friendly over the phone, nor in person. Evidently they dont have a very good bookkeeping system. I had ordered 4 parts. They placed 3 parts on the counter, ready to send me out the door. I said my personal order sheet shows 4 parts. That means I paid for the 4 parts, you are sending me away with 3. He went to the back and brought out another box-the 4 th part. Never a thank you nor acknowledgment of their mistake. I wont be doing business with them any more, and I am now sorry I bought my mower from them.

Great please friendly people nice environment

The people make my drive from Dallas worth the trip. They stand behind the machines they sell and are very helpful.

Got a good deal on a husky zero turn. Good info was given and free delivery.

Lonestar mowers this place goes above and beyond for his customers even if you werent their customer to begin with they make it their own to make you their customer love these guys to take care and go above and beyond

So a few months ago I bought my first zero turn mower. After tons of research I bought a Spartan RT Pro as it was I had a few issues with belts and spindles right off the bat. The dealer had my mower more times than I did. Well last week I had just got my mower back and after an hour of use the drive belt broke again. So this time I loaded up the mower and took it back to the dealer my self. This time the dealer went above and beyond my expectations and took mine back and upgraded me to a brand new one. Shout out to Lone Star Mower in Burleson Tx. I would highly recommend theses guys a true pleasure doing business with them.

Havent been there

I highly recommend doing business with Lone Star Mower. I purchased a Hustler X-ONE for my 7 acres in Burleson after researching several top brands. Justin, the owner, is extremely knowledgable and did a great job educating me on features, components and options on each mower which helped me make the correct choice for my requirements. Justin cares about his business and his customers and has built a First Class business through excellent customer service.

The crew here at Lone Star will take of your every outdoor power need,. Ive also heard they are becoming a factory authorized Stihl service and sells center. Im excited and can not wait for the awesome poeple at lone star to be pair with Stihl. Its going to be a perfect match us customers,

Awesome place the people are very professional .I would definitely recommend this place. These people stand behind there product and resolve any issue . Thanks

Great place good looking mowers

Fantastic team. Very professional and I felt very confident buying from them.

Best place to buy a mower and recieve continued support for years to come

Very knowledgeable and friendly guys. I will definitely recommend them.

I love these guys. always helpful always cheerful....

Good people and friendly

As a truck driver I loved this place they got me unloaded in 30 min.

Great customer service and the young man at the counter was knowledgeable and friendly and got me out of there fast and about half the cost of Burleson outdoor power, where they are rude and didnt have my part in stock.

I BOUGHT A REDMAX BLOWER FROM THEM, I AM VERY HAPPY WITH THE BLOWER AND THEIR SERVICE

Great service! My go to shop for equipment, parts, and repairs. Walk in and ask for Ken.

Great service and good prices!

Just bought our new 36 Hustler. Kenneth was awesome!!

Just bought a Hustler Raptor SD 42, I have less than an hour of drive time so far, but I can already tell that I LOVE IT !! I did my research, made my calls, asked a lot of questions, (multiple times). Lonestar was the only dealer that would take my hoodrat MTD rider for trade (I didnt try the Oklahoma dealers). I financed with Sheffield for an easy, breezy $76.00/mo pmt. Lonestar will be providing a 10 hr service (oil change) at my location FREE OF CHARGE, simply because they are service oriented...SERVICE AFTER THE SALE. Love it! Do yourself a favor, at least give them a chance to EARN your business, tell them Scott sent you (I got a free T-shirt and now I am going for the Ball cap) LOL.They even fed me lunch while I was there, 2 chocolate glazed donuts. Give them a look, they wont disappoint.

Always has parts i need and if not they arrive quick and great prices

Out standing service

Great service and selection of parts.

Helpful and well informed.