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Burk Light Truck & Auto
903 Jewel St, Burkburnett, TX 76354, United States
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Ji
Review №1

Very reliable and quality work done! Perry and his crew will go above and beyond to answer your questions in detail. You want dependable and trustworthy vehicle maintenance, this is the place to go! This is not just a regular repair shop, they will take care of you and your vehicle like it’s their own. They even send you a link to you phone to show you their detailed inspection report on your vehicle. I’m telling you from experience, they have worked on multiple vehicles for our family and they were all completely satisfied. I fully recommend Burk Light Truck and Auto for any work!!

Ri
Review №2

Very friendly. From the sound of my car pulling in they agreed the transmission would need replacement and didnt insist on running scans (charging me) just to be sure. I very much appreciated the honesty. Car is a goner.😥 It got me across the country multiple times.

Wi
Review №3

I run an oil and gas company and have been taking my service trucks there and am happily surprised. These guys and Perry in particular is a badass.. They are not the cheapest but are the best and I have worked with them many times and will do so in the future.BillyNewport Operating

To
Review №4

Great place, knowledgeable staff and quick to get things done

Ke
Review №5

To make a long story short. I had a check engine light come on. ORileys told me a O2 Sensor. The same thing Burk Light Truck told me.Quoted me $800.00. I called my regular mechanic in Wichita, they quoted me $300 less for same exact parts from same distributer.Since, I moved to Burk; I wanted to help local businesses. I have one car that always needs a mechanic.It gets worse, I told Burk Light Truck that I will pick up my truck and have my guy in WF do it. Apparently, I owed $100 for a diagnostic charge. A charge I was not made aware of. They lost my business forever for $100.00 that I was told nothing about.My guy in Wichita found out it was a 20amp fuse, not O2 sensors. So, I could have paid Burk Light Truck the $800 and still have a issue with a $.50 fuse they did not catch.Be careful of Burk Light Truck.

Ma
Review №6

If you are looking for a shop you can trust these are the guys! Harold and Perry have been around for a long time and they know their business. Highly recommend

Ke
Review №7

I wanted to give a shout out to Harold, Perry, and Zach. From the 1st phone call, they had my best interest in mind. They explained the nature of my problem and fixed it accordingly in a timely manner. My family and I will absolutely use Burk Light Truck and Auto for all our future auto needs. Highly recommended!

No
Review №8

These guys are great! I live in Wichita Falls, but I always take my cars to Burkburnett to have Perry and the gang work on them. I appreciate how they take the time to explain what is wrong, how theyll fix it, how long it will take, and how much it will cost. I trust them fully. Theyve done everything from putting new airbags in my Sons Mustang, to new tires on my Charger. I also let them do simple oil changes too. They can do it all!! Tell em Nolan said Hi

Ni
Review №9

Friendly, quick, reasonably priced

An
Review №10

I can not speak highly enough about this place!! After not having an a/c unit or defrost for a few Texas summers and winters now, I was recommended this wonderful shop to take my car. Not only did it take only two days to do a complete a/c replacement that I needed, the cost was very reasonable. They answered every question along the way and explain everything, they were even open to showing me physically what they were doing (as I am pretty protective about my car). They were extremely nice and friendly and talked with me as if we had known each other for years and I can say these are now my go to guys. I can truly say I trust all of their work and will be going back if i ever need anything else done. With a great working a/c, Ive never felt cooler in my Mustang GT!!

Sh
Review №11

These guys are legendary. We were road tripping from Kansas to Lubbock and my alternator decided it wasnt up for the 8 hour challenge. Thankfully, we were approaching Burkburnett and caught Perry and team moments before they were walking out the door on a Friday at 5 PM. They saved our weekend and our ability to witness the #1 ranked Kansas Jayhawks win their final game of the 2019-2020 season (who knew?). We will forever be grateful for their incredible hospitality and speedy work so we were back on the road without too much of a delay.

Ch
Review №12

Very friendly and experienced staff.

An
Review №13

Very quick and knowledgeable about anything automotive related.

Pe
Review №14

Awesome

Sh
Review №15

Great business. Honest service. Will be my number #1 always.

Ch
Review №16

Great guys, really helpful and very friendly. Will be recommending them to everyone.

Ir
Review №17

You cant find any better place to have your vehicle worked on ! Honest , great service and best prices around ! Thank you guys yall rock !

Ja
Review №18

I was having an intermittent problem starting my F150. Took it to Burk Light Truck in the morning and by mid afternoon I had my truck back. Fixed right and am I confident now I wont have starting problems. By the way, they gave me a ride to work so my day was easy in arranging the repair!!

Ro
Review №19

I am so thankful for Harold and Robert! They fixed my pickup in less than 30 minutes! I had the same part replaced a little over a year ago in another town and it took 2 days. They are extremely nice and friendly and very knowledgeable! They were able to diagnose and quote me a price and timetable to fix two other problems that Ive been dealing with for a long time and had chosen not to fix. I was paid up and back on the road by 9am! I will definitely be taking my truck back to them for more work soon! Extremely satisfied!!!

Mu
Review №20

Finding myself with a powerless drivers window and unable to shut it, I asked one of my colleagues at Sheppard AFB for a recommendation. Burk Light Truck and Auto was suggested, so I called them. They let me drop the car off, and it was repaired in 24 hours. Each person was notably friendly and genuinely focused on customer service. When it was all said and done, I left feeling like there had not been a problem at all.

Le
Review №21

Absolutely amazing work...They get it done on time. Very professional and Christan a atmosphere. They beat anyone here in town. When it comes to service

Al
Review №22

Good honest mechanics. Very helpful.

Co
Review №23

Coming from ohio broke down in Wichita falls on a saturday, they arranged the tow, repairs and a ride from rental car co. Got me on my way quickly. A BIG THANK YOU!!

AT
Review №24

We had an issue with a customers car(striped drain plug, and totally our fault). Instead of showing us and the customer any courtesy at all, Harold charged the minimum 1 hour charge because of the use of pliers.... Yes that is correct, it took very little actual time to break it loose (under 5 minutes im sure) and they charged us over 80 dollars for it. Harold just laughed over me when I told him that was way over priced for the job. Very nice Harold. So instead of maybe explaining that there was more involved or something he just laughed. So naturally I paid his over priced bill to make sure my customer was satisfied. He obviously wasnt going to do much about explanations or drop his price.....Just laughed over me!How frustrating!My shop would never treat anyone this way, especial another shop when there is a SIMPLE mistake to remedy. I hope our mutual customer was taken care of but somehow i doubt it.Beware of a shop that will charge an hour for the simplest task. This is not standard practice and should not be taken as such. Hopefully there are other options in Burkburnett , TX that practice better business strategies. Because gouging every out of towner that walks through the door is not a business plan for longevity.There is no need to follow up with me at this point Burk Light Truck and Auto.. I have conceded as you wanted and all i can do is try and warn others.*****Update!Wayne Methvin (Owner of Burk light truck) reached out to me today. He explained that he was out sick for the last few days and he just read my review. He is an example of whats right in the industry when things dont go exactly as planned. I think he was very sincere in finding a resolution with myself and most importantly our mutual customer. I am very happy with how he followed up with myself ,the customer and finally Harold (the service writer who treated me with less than satisfactory service). His service writer was following his protocol with the absence of the owner. This is a call that he may not have been able to make without the owner. I am satisfied that the manner in which i was treated will not happen to anyone else after speaking with Wayne.I have completely made a 360 with my outlook of Burke Light Truck and Auto and would not hesitate to recommend them to anyone who is in the area.Thank you Wayne for restoring my faith in humanity! Keep up the good work ,George

To
Review №25

Good place to get your car worked on

Wa
Review №26

Good quality work at a fair price and We stand behind our work. 12 month 12000 mile warranty on all repairs.

Mc
Review №27

Read all the previous reviews and was thoroughly disappointed, with the time it took for completion was given a run around several times. Dont bring imports here.

Br
Review №28

Great service

Ca
Review №29

Could have been faster.

Mi
Review №30

The best people ever

Ja
Review №31

Did not do what they promised.

Information
8 Photos
31 Comments
4.6 Rating
  • Address:903 Jewel St, Burkburnett, TX 76354, United States
  • Site:http://burklighttruck.com/
  • Phone:+1 940-569-9344
Categories
  • Auto repair shop
  • Auto radiator repair service
  • Auto tune up service
  • Brake shop
  • Diesel engine repair service
  • Mechanic
  • Oil change service
  • Transmission shop
  • Truck repair shop
Working hours
  • Monday:8am–5:30pm
  • Tuesday:8am–5:30pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5:30am
  • Sunday:8am–5:30pm
Health and safety
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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