I Love the way they make their prosthetic Boots are Fabulous. My boot weights 1.1 and I went to a different prosthetic location and the boot they made weights 37 I’m not walking around like Herman the monster. Thanks Burien Location!

Been coming here for years. The ladies at the front desk have always been helpful and pleasant. Ive gotten custom orthotic inserts from here for years. The doctor has always gone above and beyond to make sure they fit comfortably and that they work for me with every visit.

I called and checked on my balance, i spelled out my name for the young woman i spoke with and she said i had a zero balance. A few days later i received a bill so i called them back. She said she must have misspelled my name.After paying the bill, i called my representative to order a few supplies. i told him i was not in a major rush, he said that was good because he was leaving for New York the following week. A few weeks later i called him to check on my order, he had forgotten to place it. A few weeks after that i called him again to check on the status of my order, he said they were waiting for my doctor to return a prescription they had faxed him. i was actually outside of my doctors office waiting to go in. i asked him if he had received a fax from Pacific Prosthetics, he said he had not. After my appointment, i called Todd, my representative to tell him. He said he was sure the office had faxed it. They hadnt. On August 6, Todd called me, but i couldnt accept the call and asked that he leave a message. Later i checked my voicemails and there was nothing. With so much happening in my life, i forgot that he called. A few weeks later, i call Todd again to check on my order. He said he has had it since August 6. Plans were made for him to deliver my supplies, now over two months since i ordered them. But there was always an excuse. On September 2, Todd left me a voicemail saying he could bring over my supplies that week. Knowing i had several doctors appointments, i asked him to just leave them on the porch. At 6pm, September 6, i sent Todd a text and told him to cancel my order. He was able to reply back saying he planned to deliver the supplies the following Tuesday. i reminded him that he told me he was going to deliver them this week and please cancel my order. His reply ... sure. No apology for all the delays and excuses.For these reasons, i cannot recommend Pacific Prosthetic. Now i have to start all over with another company.

Always helpful and friendly. Even providing extras above and beyond the paid service.

Gentleman in the back are nice and seemingly informative, the business is painfully slow with reasons beyond there own as always told to me. As a customer I see something different.

When I got my diabetic shoe from here the staff was very friendly & wonderful. They help you with what you need & make sure your happy Thank you!