Literally hope these people go out of business. It’s funny that they call there company a restoration company because you have to restore anything they touch. Please do yourself a favor and use someone else. They overcharged us for a kitchen restoration and then put flooring over rotted wood and cardboard. AND it took them 6 months to do it. We had to hire another contractor to finish. They are a joke and I urge you to never use them.

I was recommended Level Creek Restoration to lay carpet and fix some drywall after one of our rooms flooded. I called them and they were quick to make an appointment to have someone come out to get an estimate. Its been 3 weeks and I havent heard from them i called and was told I will be getting a call back and never got one. I was looking forward to working with this company because of all the great reviews but I am a little upset with their lack of communication.I came back to edit this, I finally got a call a month later just for them to tell me they will not be working with me because I was paying out of pocket. When I clearly told them I was paying out of pocket and they said it wouldnt be a problem. Would not recommend them at all.

Homeowners,I had the great experience of using Level Creek for recent reconstruction from water damage. I cant say enough great things about this company. The work was led by Project Manager, Matt Smith who led a on time scheduled reconstruction team. The quality of the work was excellent surpassing my wifes white-glove test (:) Level Creek quickly adjusted to unforeseen events, retooling to close the gap with great workmanship. The workers were professional and courteous in the home at all times.As good as all of that was, the cherry that topped off the work project is Level Creek returned to us the overpaid money: we paid through the whole processing event. Who does that? That level of Integrity is a rare thing in business today. i will certainly call on Level Creek for additional work in other categories in our home. Top Shelf performance. Use Level Creek..Thank You

My family had a devastating water loss at our home. This was not our first loss with our home and the other contractors in the past that we thought were good contractors and did a good job. This was a revaluation to how wrong we were when we got assigned Ashley Meyers from Level Creek. She was an angel sent from God. She made the process of us being removed from our home with our adult autistic son no less than a smooth transition. Ashley and her foreman Miguel were both professional and friendly through the entire process. Ashley has since called on multiple occasions to make sure that we are happy and that we have everything we need since being back in our home.Any company would be privledged to have Ashley as a project manager and part of their team. She is a sweet and just a wonderful person with a big heart. We will be referring Ashley to everyone we know that has a need for her services. We as a family consider her family friend.

Having a tree fall on your house is never good. Having a tree fall on your house when youre 88, seriously compromised, and in the midst of a pandemic is even worse. But this happened to my mom. We struggled to find a contractor in rural Hartwell, Georgia, but happened upon Level Creek. What a blessing that was. They responded immediately, came out to the property, provided a realistic estimate for repairs, and upon being hired worked almost to their time frame - bad weather continued to play a part in repairs, so I cant really blame them! There work was excellent, but even better, was the fact that if we questioned something, or something wasnt quite right, they made it right. I was pleasantly surprised and completely impressed. I would be remiss if I didnt give a shout out to our Project Manager, Ashlee. She provided regular updates, options when necessary, reassurance when anxieties soared, and she did so with composure and a sense of humor. Her compassion to the stressful situation we were in was extremely comforting. I cant thank Level Creek enough for their excellent work, and Ashlee for making this entire process a whole lot more bearable! Would I recommend them? Absolutely!! Would I hire them again - Well, lets hope no more trees fall on my moms house....but if they do - Id hire them in a heartbeat!

We happened upon Level Creek by accident! Our shower had a leak and although we had gotten the remediation done we were at a loss as to what we were going to do for the restoration. Then we saw a truck that had printed on its side, Level Creek.Ashlee was the most attentive, dedicated and responsible project manager ever. She and Miguel are a great team. I would not have been able to make it through without them.When there was a problem with the tile installation, it took one call and Miguel came over to figure out the problem. I would highly recommend Level Creek for their professionalism and dedication.

I was very happy with all aspects of Level Creek Property Restoration. I worked with both Kalar & Ashley. I worked longer with Ashley. She was very professional and responded quickly when I needed her, I could hardly believe the low cost to do such a professional repair of our roof. The quality of the work was first rate also. I wouldnt hesitate to recommend Level Creek in a heartbeat!

I called about a bathtub overflowing and they literally were at my door in less than 15 minutes. I was astounded. They were very professional and too care of everything they said in a very reasonable timeframe. Saved my brand new hardwood flooring so I didnt have to replace it. Very satisfied customer.

They were the nicest people to work with, everyone and I mean everyone was very professional yet friendly. They accommodated me on all of my requests concerning the re-building of my home. They also kept me informed along the way of what was being done and when. They got me back in my home when they said they would and I feel like I can still contact them if I have any problems or concerns. My home looks beautiful and I am so grateful for all they did for me.-- Jane L

We had a great experience with everyone with level creek property restoration especially the project manager, David Clack. Everyone was very professional and did great work. LCPR was very patient with us due to issues with my mother’s health which caused us to request delays in getting started with the job. They were very accommodating and great to work with.

We’ve worked with Angie and Level Creek Property Restoration. Our experience has been nothing short of A+. I would recommend them in a heartbeat based on their prompt, courteous and professional handling of our restoration needs!

One star is more than than this dishonest company deserves!!!! Grant who works for Level creek is not on the LEVEL WITH MY INSURANCE COMPANY ALLSTATE!!! Fraud is a very accurate description of Grant’s behavior!!! There actions and deceit put my wife in the hospital!!! My wife is 82 years young and we both invited Grant and other’s into the sanctity of our home 🏡!!! Nothing but EVIL FOLOWS ALLSTATE AND THERE VENDERS!!! Owner was no better and I will be filling suit against this company!!! Thanks 🙏

Overall was very pleased with service. They had a lot going on andI felt like drying out effort could have been more efficient to pass mold test. Obvious areas around baseboard were not adequately treated per inspector causing failed test. Employees were very professional.

Extremely reliable, friendly, and helpful. On time, always wanting to please.

My husband is going to file suit against this corrupt company!!! There dishonesty about water damage to our home put me in the hospital!!! The owner laughed and continues to uphold fraudulent behavior that could result in a denial of insurance coverage!!! Grant is on a video with another man which became aggressive on our property!!! Run from this company and never trust Allstate Insurance!!!

After our property had extensive water damage from a broken water supply line, Level Creek stepped in an took care of the whole repair. Their people were polite, on-time and did a good job at making things look like they were before the damage occurred.

Great company. I would definitely use again in the future (hope I don’t have to). Lol

My home was damaged from a fallen tree. Level Creek was one of the preferred providers recommended by Liberty Insurance. The work was performed in a timely manner, with professional grade finish. One of the items was completed in a different way than I expected; not wrong, just different. When I communicated I preferred the original way - they came back and reconfigured it without any hassle. STRONG recommendation. Good people.

Level Creek rocks! The entire process with them was great! Awesome communication on the scheduled dates of each piece of the project and all the work was above and beyond any expectations. I will recommend Level Creek to anyone I speak with and will 100% be the first place I call for future repair/improvements! Mike Heyde was the Project Manager and was an absolute pleasure to work with! He was very professional and did a great job of making me feel comfortable with the whole process.

Wow! It is truly refreshing to get this kind of service these days. Level Creek gets my vote for the best in the business. They handled everything. In and out in one day replacing my hail damaged roof and cleaned up everything before they left. The place was spotless. Thanks so much.M Cato

One of the best restoration companies anyone can ask for. These guys do a great job of making a disastrous day a great one. They are the best at making you feel comfortable when you are very stressed. I highly recommend level creek they have the greatest staff ever!

If you wish to get ripped off use them! They were suggested by my insurance company in November 2017 to replace my roof & now it is leaking in different places. The insurance company came out said I now need a new roof again bc they used OLD MATERIALS. I was told by level creek that I have a warranty on the roof & when I asked about it I was not given the information instead the contractor came out got on the roof said he will have it fixed and never heard back from them. Especially if you are a WOMAN do not use these people bc they will rip you off! I now have to do a whole new claim to get a whole new roof bc they will not do what needs to be done.

Completely satisfied with all of their work and attention to details. Our contact person Mike was always available and responsive. We would definitely call on this company again if needed and happy to recommend them to anyone. We would happily show our house if the company needed to show their work to a prospective client.

Ryan and Rodney were on site for us within an hour of our call. They were very knowledgeable am and diligent to resolve our water issues. The job was completed in the time and manner they told us and it was clean. We highly recommend Level Creek.

So happy with my new screen porch!!!I was in Florida on vacation when my neighbors called, a tree had fallen on my porch. I was stressed and didnt know what to do. I called Level Creek and they were fast to go by and make sure there was no urgent damage. They handled tree removal and built my porch in less than 4 weeks. I am thrilled with my new porch!!! I highly recommend Level Creek!

I have worked with Level Creek twice within the last 3 years. My first experience with them was great. This last experience was horrible. I had a water loss and my insurance paid out to have the entire floors done. Level creek hired a contractor who did patch work and did not replace all of the flooring which was evident from the furniture discoloration. The owner did take ownership of the lack of honesty that occurred; and the floors were redone. Andy was bent on using the same contractor who kept trying to cut corners needless to say they had to remove the flooring 3 times one of which the padding was put down on the wrong side. The process took over 2 months for a job that was maybe 2 weeks. The owner is more concerned about the money than the quality of work done and the satisfaction of his customers. Promises were made that was not kept and I had to take many days off to babysit them during repairs. I would NEVER do business with this company again. Their lack of professionalism and concern for integrity issues is truly mind boggling.

Several weeks ago, a large tree landed on my roof during a severe storm. Andy (and Vance) were at my house the very next morning and scoped out the project before the insurance company even confirmed when an adjuster would be able to assess the damage. When I disputed the $ the insurance company was willing to pay, Andy got on a conference call with me and the adjuster and convinced the gentleman to come out and do a second review (this time he got on the roof). The insurance company issued a second check that afternoon.In addition to knowing how to deal with insurance companies, the workmanship and in particular, the cleanliness of Level Creek is top-notch. If you live in the Atlanta area, I highly recommend Level Creek for your roofing, water mitigation damage and general contracting needs.

Very pro crew- did what they said they would do, showed up on time always, kept me informed on every step they were doing. which i could have used them on my rebuild side.

The professionals at Level Creek have been amazing! Their responsiveness, knowledge and patience has made a devastating home flood manageable.

They replaced our roof and it looks great. We are very pleased with the quality of their work. The roofers were friendly and very efficient. The site manager explained everything about the job and returned afterward to address some followup questions. They stand behind their work.

Excellent service. My condo was flooded by an upstairs neighbor during Thanksgiving week. During a very stressful time Level Creek was professional, answered all questions, supportive, positive, on time, delivered on what they promised, responsive to calls emails, etc. I looked at 3 cos. and my gut said go with Level Creek and I am glad I did. I have already and will continue to recommend Level Creek. Carl Neveils and his team were great! Thanks guys!

I have had the opportunity to work with Level Creek on several projects. Their knowledge and professionalism sets them apart from your average construction or restoration company. Very good communication. I highly recommend them.

I have used Level Creek twice now. The first time was to restore a portion of a roof and gutters after a tree fell on my house during an ice storm in early 2015. The second time was around late 2017 after my roof had been damaged by a couple of tropical storms that had come through our area. They had to replace the entire roof this time. In both cases the personnel I worked with were efficient and professional and completed the job quickly. The prices were fair and they worked well with my insurance company. Their crews also did a great clean up of the property after the job was completed.

Vance with Level Creek was awesome when it came to taking care of my elderly mothers water damage and mildew problem. He was not only very professional but very patient and his attention to detail was spot on. I would recommend this company to anyone.

Thank you! Keith was great!

Great service, very professional and easy to work with. Highly recommend.

They responded very quickly to my situation. There was damage to the roof and rain was on the way. They were very patient with me -- as it took longer than expected to get payout from my insurance company.

They do good job on time

Phil and Andy do an excellent job! We recieved excellent customer service all the way around.

Level Creek provided excellent restoration services during a very frustrating time for my family. I would highly recommend their services to anyone.

After a fire at my home, Level Creek rebuilt my 1960 Ranch from the studs. They had the expertise to resolve all the major issues that came up. And the employees are true tradesmen. I would certainly hire Level Creek again.

Professional,prompt and focused.

Professional and dependable.

Outstanding work

Awesome people!!