Escape Wire is the most responsive, professional and organized IT support company I ever worked with in my 30 years in Hospitality. Their team is very responsive, replying to support tickets within in an hour or 2, and resolving the issue often within a few hours of the call.Their team is knowledgeable and communicates well with me, and more importantly among themselves, which makes the support process seamless. The assign the right person to the right task to solve problems quickly.The best decision we made to switch our IT support from in-house service to Escape Wire.

We have enjoyed a long and productive relationship with Escapewire over the last several years. Thanks to the techs and support staff at Escapewire, technology issues are never a concern for our staff or clients. Glad to have the folks at Escapewire as our partners!

EWS capabilities allowed us to replace a CIO without missing a beat on our operational support