Every time I visit this store, you are welcomed and serviced with great smiles, attitudes and customer service! The manager is very helpful and makes sure before I leave that all my needs have been met! I highly recommend this UPS store for all your needs! Keep it up!

I had an excellent experience today! I love this store! The employees are awesome.I love coming here! They are always polite, efficient, and go the extra mile to help me. Five star service all the way! I highly recommend this branch!

I have never had even an okay experience here. The staff are so incredibly rude every single time I come in. One lady got an attitude with me for an Amazon return and kept cutting me off mid sentence then today a guy does the same. I called this morning to ask if they did fingerprinting, she said yes but they prefer appointments. I didn’t know what time I could be there so I asked if I could walk in and she said yes, they had no appointments scheduled today until 3. I get in and the guy behind the counter cuts me off mid sentence to ask when my appointment is. I start to say I don’t have one and I spoke with a woman earlier and he AGAIN cuts me off to say “okay go wait over there honey”. I go stand there and he says “it’s going to be 20 minutes at least dear”. There were maybe 3 people in the store. I’m confused at this point so he says again “it’s going to be at least 20 minutes. I need to clear the line and do an Amazon return” I tell him I can’t wait 20 minutes. He doesn’t have anything to say. So I left. If I waited in line to get this done, why does everyone else behind me get out the door while I wait? It makes no sense. Also it’s incredibly unprofessional to call a customer “honey” or “dear”. As a woman I find it appalling and offensive. This ups store is absolutely horrible and has no customer service training at all. The employees should at least TRY to be kind to people, you have no idea what people are going through! I will be sending this to corporate as well. These employees should be held responsible for providing horrendous experiences for customers. Shame on you for treating people this way.

It clearly states that ups will package your item for free and that you do not need to print out a shipping label. Ive done many returns and I had no problem. Went there and showed the female employee and she just brushed it quickly off. She did not offer any help and you could tell she didnt care or want to. Very poor customer service.Update: The owner reached out to me stating an apology which is appreciated, but nothing has been resolved or fixed. I am still left without a solution or answer to why my package is not being taken despite ups stating you do not need a package or label. Very dissatisfied and disappointed. I will not be returning.

The manager, Zeek, makes every visit a breeze. I haven’t seen multitasking and people managing skill like theirs in a long while. It’s a breath of fresh air to be greeted and recognized every time I walk in.

We love this store. Staff is great. Zee is hilarious. Always a warm welcome. Great job!

Just wanted to thank Zee and his team for helping us get our finger prints done today. There was a very long line and he managed to work us in. Thank you and your team for all the hard work.

I am not sure but I am thinking that the one guy that helps me out is most selected a manager because I swear like even if its super busy dizzy this guy remembers like who I am and is always helpful and cheerful and not only meet other customers toother customers too so even if even if I pay extra to send something I still end up going here here I moved into the area a couple years ago and its a nice change of pays to finally see Someone that is not just miserable at their job you know

This UPS store has been amazing. Zee, Josh, and Kelly are very helpful and always have smiles and pleasant personalities. They do great with offering guidance with my mailing, shipping, and mailbox needs!

Came in for a simple notary service and left laughing and having a great time. Z was very helpful and super funny. Made our day!

We Used UPS Store for Home Closing Paperwork. 3.5 starsThis was not what we expected. We had an appointment to meet with Rebecca. When we walked in the guy working was adamant that he was going to help us and not Rebecca. Like a car sales man would be. The service was quick. Literally, he shuffled through the papers and stamped and signed the papers required by him and left us with a scrambled mess. He claimed it didnt matter but to us, it did. He wanted us to mail the documents but we wanted to take them home and review and initial all the documents. Again, this wasnt what we expected. I guess I thought they were going to go over documents page by page. Not the case. We went back because he forgot to date something. Not sure if that was on purpose as a tactic to get us back to do the mailing or an honest mistake. We wanted to use FedEx to mail but since he missed something we had to go back. I wanted to give 3.5 stars but its not possible to do. minus one star because he missed a date and scrambled our papers up with no regards to the documents. The other star is because we asked to see Rebecca (if that is her name) and he wouldnt let us.ON A POSITIVE NOTE: He had a FUN POLITE personality and this was quick which happened to be what we wanted even if it wasnt what we expected. The cost is $10 per stamp. Our packet had about 10 - 12 stamps.Overall, I would do it again but definitely ask for Rebecca and ask to keep documents in order so you can review it when you are signing it. OR flag the pages they need to stamp.

Came in this morning Rebbeca was awesome had to get a quick notary done and she was on it I’ve came here b4 and they seem to always have you in out I love the staff here specially Kelly my Oklahoma fan hahah inside joke but overall the service here is great keep it up ladies u guys are awesome and I’m glad to call this store my ups store

Every time I come in usps Zee makes my day. He is such a loving and energetic person . Always greets without hesitation. Most definitely make sure that he helps you as much as possible to complete the mission . Always kind and patient he a go to person .

The place was empty. 2 employees, and they said they were too busy for a 5 minute fingerprinting. They take walk-ins, at their discretion. And requested I make an appointment for the following day. Just lazy staff with zero customer service. Take the drive to any other location.

The employee Zee was extremely rude. Could tell he had favorites customers as he was being “overly friendly” with them and mentioned how he frequently sees them. I witnessed this twice with the customers before me then when I walked up his demeanor was not friendly what so ever. The employee as I walked up said “ are you going to buy a box to ship this in” when I explained that I’ve never had to if item was shipped to me in it’s original box and my old location that I lived by always took those items if I’m original packaging. He told me there was a policy in place where my items had to be reboxed to be shipped when this is not true, he said I could take it to the other location then and he was going to call ahead and tell them I was coming and the tried to take my shipping label from me that I printed. I ended up driving to my to my usual UPS and they took my return with no issue as the item was shipped to me in its original box.

Love this store ! I popped in to drop off Amazon returns and ZEE held the store open for me. He had technically closed 45 min prior. ❌⭕️ my Charlie Wilson fan. !

I shop a lot and so I frequent many UPS, FedEx, and USPS locations. We recently moved out to Buckeye so I had to find a new location for my frequent shipping habits. I am so glad this UPS store is out here. Zee and Blake are ALWAYS on it. They are quick, efficient, and helpful. LOVE this location. Even though I cant get confirmed receipt for my USPS packages, I still come here because it saves me the headache of having to go to a USPS location.

One of the best friendly person I see daily. Always a positive attitude toward customers. He always bring a smile. Bright up my day when come in to UPS store

I feel it so I’ve been treated as family when I have needed help with shipping items. I believe the staff at the store has given me very good customer service. I definitely recommend anyone that needs their purchases and shipping needs met you come to the Buckeye UPS store on Watson.

This was the first time in this UPS store and they were efficient and amazing. They were very helpful and fast. I won’t go anywhere else if I needed to ship or mail anything.

I needed notary services and this store is very quick and efficient. Employees are all very friendly. If anyone i know ever needs notary services I always refer them here. Blake and Zoe and all of them are terrific!

The manager Zeke is the best. Warm and friendly goes beyond the normal duties to deliver packages. Loves a good laugh helps me get pass a bad day. Keep being you.

Customer service here is AMAZING! I was freaking out because the state board of nursing emailed me June 17th, and said that they needed a copy of my fingerprints by July 1st or I would lose my multi-state license. Fingerprints and additional documents needed to be mailed to Louisiana and I was short on time. I entered the packed store and I was greeted immediately. I explained my situation to the young lady helping me, and she attempted to make an appointment for me for another day. Zee (I believe that’s what his name was) overheard our conversation and said “we are really busy as you see, but if you can wait I will do the fingerprints for you today so you do t have to come back.” He took away soo much stress! Thank you Zee

We were just in there dropping off a package and the person that helped us was amazing (Zee). It was extremely busy but he was so quick and helping multiple people at a time. He was very pleasant, and I think that deserves a lot of recognition because most people in his situation would probably be stressing really hard. Thank you Zee, you’re awesome!

This place is horrible to deal with. Very unplesent customer service, evey single time when I go there to return things the make problems. When I return it is mostly Amazon and Amazon do not require additional packaging at least for things I was returning and they still were telling me that I do.2 weeks ago I retuned a package in the originla box and there was no problem with my return, they scaned the returning code, printed the label and it war ready to go . Unfortunately I had to return my replacement of exactly the same thing so I used original box and they told me I have to pack this and if I want have this accepteted I need to by a box from the them. They do it on purpose to make money sellin packaging. Very bad service, would not recommend it ... I changed my store for better customer service ...

The gentleman who is the manager (I assume) always has such GREAT customer service when I bring in my amazon returns

The staff here are always pleasant and professional. Even with a long line out the door they are always smiling.

This store is great! The people are very nice and extremely helpful and made the transaction experience fun! Would highly recommend this store anytime!😁👍🏿

Was told on the phone only one photo ID would be needed along with another ID with a name on it, such as a Title, or birth certificate to open a box. After driving 50 miles I was refused a box by the clerk on the grounds that he was the manager and 2 photo IDs were required as if I should have known that. Any officious jerk who keeps stating hes the manager as a reason for inconveniencing a customer, or who refuses to take any responsibility, or even apologize for what was a store employee error is unworthy of the title. He is obviously more fond of pushing customers around than in serving them or properly training employees. I wouldnt trust this man with an employee or a customer, let alone their mail.

Zee and Kelly were super helpful and had an amazing air about their delivery as far as instructions to return my Amazon oops. That Zee has a sparkling personality and made my dreaded-after-workday-trip to return, a pleasant part of my day! Thanks guys! Keep up the great work!😁

I just moved here to Arizona and use the Buckeye UPS store. I absolutely have to give a shout out to Zee. He is so helpful, friendly and beyond efficient. I’m hoping this review is received by his supervisor! Thank you Zee!

What and Incredibly courteous and friendly staff. ZEE, Kelly, Josh. Those were the Three Amigos that I dealt with today. I had a very large box to ship to Maryland. It was $350! I said no way Im going to the post office! And started walking out the door. I had three mounted ducks to send. ZEE recommended we possibly could mail three of them in their own separate box to potentially curb the large bill. Unfortunately it added up to even more MONEY, but the thought is what counts! So instead of letting me walk out the door unsatisfied and disappointed ZEE decided to give me his employee discount and earned my business for the day!Thank you, Mike Bieda

I had some last minute shipping needs so decided to stop by. The manager Z, and the entire staff were incredibly helpful and friendly. They were busy, but efficient. I will go out of my way to return based on the level of service provided.

Tried to return curtain rods to amazon IN THE ORIGINAL BOXES shipped to me by AMAZON. They REFUSED to take thrm unless I paid $16.05 for THIER BOX. Amazon DOES NOT REFUND FOR THESE UNNECESSARY CHARGES. AVOID, THEYRE A RIPOFF. UPDATE AFTER RESPONSE FROM OWNER: at the time this occurred I called Amazon Customer service and they had 0 records of ANY UPS STORE doing this to customers at any time previously and she told that to the manager on duty at this UPS store. The manager on duty told her it was Store policy. This is a scam to make money. Never going back. Ever.

I have great customer service each time I come here ZEE is the best good energy and vibes from the whole staff.

Zee is AMAZING!! He is always super helpful and always brightens my day!!Zee always has the answers to all of my questions and does so with a smile on his face! Thank you UPS for hiring such a great employee!!

Zee and Blake were sure super informative and helpful, I will be back again, way better than post net

Called in to ask about a delivery I missed , right away I was answered in a tone , SAID SHE WAS GOING TO END THE CONVERSATION. I rellied you didnt let me finished, she said it was her store and if Ibtalked to her a certain way she will hang up. I said Man I need some help, it is a UPS delivery, I know this is a franchise, and only called to see if she could provide a number I could call? Nope, curt and Rude, the Delivery may not mean a whole bunch to her (in the Business) but my Dad passed and I had some of his things shipped to me, Maybe she should go backn to the drawing Board and treat people Kindly,

This store is absolutely great Zee and Josh are the bestest!!!!!! Thank you!!!!!!

Fast service, personnel were friendly!

The customer service is terrible!!!

Zee was amazing! Super efficient and help us on exactly what we needed to send and return the package right back! Very professional and helpful, Thank you Zee!! ☺️

Zee is awesome, always going the extra mile for his customers. Love the great customer service. Very polite, professional and helpful. Thank you for everything Zee and staff. Zee is always quick and efficient. I have a great experience every time I go there.

My man “Zee” is so polite and friendly. Zee is professional and knows his shipping. This UPS store can get crowded and Zee is always keeping the store positive....! Bravo....!!!

I was in the store on Saturday and witnessed a confrontation between Zee and an irrate customer. Zee handled the situation with professionalism and remained calm throughout the altercation. He is a great representation of your store!

Zee is the best! Customer service on point always there to help keeps a smile on his face no matter what day it is. I may be a little extra sometimes but he alway helps me with a smile. He’s just an all around awesome person!

Zee was so wonderful! He tracked down our important package & called us back to receive it just in time for school to start! Thank you, Zee!!!

Great service Zee helped us and he is AMAZING as always !!!I I will always use this location for my shopping needs. THANK YOU Zee

Tonight I needed to download some material. It was 6:30pm and they close at 7:00pm. No worrys, the manager was very patient and kind. Any time Ive gone to the store everyone is just great !

Been dealing with this ups store location for over a year now for business shipping purposes. The lack of help when an issue arises is a complete joke. It really shouldn’t be that hard to look through the store for a possible miss placed package. Or to find out which truck/s picked up on a certain day to possibly see if a package was forgotten in a truck. In most cases we get receipts unfortunately a new employee didn’t grab it. However that doesn’t excuses the over all treatment by the employees in this location when you simply ask them to look for a package. I’ll be pulling ups as a shipping option from my store.

So this is an observation of the type of staff this location employs.While waiting for my husband, (getting his haircut at the barbershop next door) I had the opportunity to watch customer after customer visit this location in Buckeye off the I-10. At the time there were 3 on duty in the store, 2 males and a female on a Monday morning. On the occasions that I am speaking about, the employees were NOT all assisting other customers. So they were available to help.That said, there was an older gentleman, owns a dairy farm here in Buckeye who hand carried his items to the store because “the UPS truck forgot his pickup, so he came up to drop it off”. This senior aged gentleman; unloaded, hand trucked ( in a hand truck with a flat tire) opened the door and unloaded his containers by himself.These blue plastic containers were big enough to only hold 2-3 on a hand truck and looked really, really heavy. One of the guys came out saying, “they told me to come out and help but I have a bad back! Oh! What ! Slip disk, slip disk!!” Hey loudly stated jokingly. The older gentleman didn’t seem entertained. The employee just talked to him and held the door open once for him while he had at least 8 - 9 loads total. Seems like if you arent able to carry a few boxes to help a customer when UPS your employer- missed their pick up, you are collectively an unacceptable piece of work.Secondly, another older gentleman went in to pick up his delivery. It looked to be a TV or something. He wasn’t helped out or offered the hand truck, he carried it out! Huffing and puffing into the parking lot to lift it high enough to clear his truck bed , arms splayed wide, holding and lifting on his own. Still, the “men” in the store not actively helping any other customers.So before anyone asks why I didn’t get out, because I am a 40something year old woman with a recent hip injury. The employees here epitomized the change from “What can brown do for you?” To “We🖤 logistics.” Neglecting customer service and embarrassing UPS standards of caring for their patrons.Do better Buckeye UPS.

When I went to drop off a return they required me to buy packaging for it. What a joke! Thats just super scammy. Even on the counter it says Amazon returns no box required. 👎🏻Both Amazon and UPS site says: The UPS Store Dropoff - no box or label needed: Where available, The UPS Store accepts package-free and label-free returns using a QR code sent to your mobile device. You do not need to package your return or print out a label. Simply present the QR code to the associate and they will do the rest.

I was in the store when a costumer walked in and was extremely rude to the employee about not having the mask on properly. He was in fact wearing the mask properly and handled the situation professionally! Zee is always super nice :)

I had to ship a package and I was taken care of by Zee. He is such a friendly upbeat person that took great care of me quickly and efficiently! Great job to you and thanks for your kindness Zee!

Zee and blake Kane been so amazing and willing to help, I appreciate their professionalism and kindness. My best experience yet.Zee did and amazing job and printing my documents.

Best customer service I’ve ever had at a UPS store. Zee was very helpful!!

The customer service is horrible in this store. Rude counter people. They never have enough help either. I would rather travel into goodyear than use this store again. I used them previously and decided to give them another shot, I am done with that store, I will stick with the goodyear store, good customer service.

Cristina was so much help I was having issues with my Amazon return and was going to have to go to the library to print out my label elsewhere and she helped me cancel the return and fix the option for a barcode label! 5 stars!!! Thanks so much girl!

I have always had a positive experience at this location. Ive seen moments when it can get busy and there are only two employees and they handle it well. They provide good service and verify that the information you provide is correct. It has been an easy process for me to ship items from this store.

Zee customer service is amazing! Exceeded my expectations..will return here evertime!

The guy that help me he was really nice he when out of hes way to help I really appreciate what he did for thanks for everything

Usually I don’t have a problem here. Today I came in early to return an amazon product and ship something to a friend. When I came in Christina said the systems were rebooting, which was fine. What bothered me is she was rude. I get it if you’re frustrated but I was the only one there it’s not like there was a line to the door. She asked if I wanted priority shipping as if it was an option so I said no. Then when she told me the price I said I didn’t want priority just because I got confused thinking I didn’t have to pay that much to send a tiny package. She then told me priority was the only option. Instead of just explaining that the first time, she got an attitude with me when I got confused. I was very uncomfortable and it took everything in me not to cuss her out. We all have bad days but I will never come back. I’ll just take the trip to Goodyear.

Tyler is a boss. I’d like to start off by saying this would be a 5 star review if there was more staff at this location. I came in at 6 pm on a Monday to have a document notarized. I did call right before coming in to make sure the service was available at this hour and Tyler answered the phone quickly and answered my question.When I arrived there were 4 other people in the store. He was helping a couple with some documents and laminating. He quickly helped another customer ship 2 packages and helped notarize my document right after while on the phone with yet ANOTHER customer inquiring about the process to obtain a finger print clearance card from the AZ Dept of public safety. He was so fast, so polite, and efficient. While I was there 3 other customers arrived. Tyler was alone during peak rush hour when most people are running errands after work. Tyler was so cool, calm, and collected.I have been to this location many times when only one employee was present and things didn’t move as quickly. I feel for Tyler because there was definitely pressure to keep things moving as he was alone during a busy time of day. People could be in and out of there even quicker if there were more employees during rush hours.

I called to get the fax line so I could have a fax sent to them. Instead of just rattling off the fax number she put me on hold saying that she had six people in line and I would have to wait. Literally in the time that it took to say all that she could’ve just said this is our fax number! I will never do business with this organization again. This was a female she didn’t say her name and it was at 9:30 AM September 14, 2020

I absolutely love Zee at the Buckeye UPS store!! He is super funny, professional, personable, quick and efficient!! have a great experience ever time and always leave with a smile!! Thank you Zee!! 😁

While being at the ups store today zee helped me tremendously a very kind and patient person I could not have Finished my transaction without all of his expert assistance. Because of him I had a great experience.Mignon Cato

Christina is extremely rude! She needs customer service training ASAP. Owner is rude as well. No other problems with the employees there.

My Amazon drop off was quick and easy. There was no line and I was waited on right away. The reason I gave 4 stars and not 5 is because the lady that helped me was extremely short and rude.

I’m giving two stars ONLY because Sebastian. You would think he was the owner of this business due to his willingness to help and his constant strive to provide excellent customer service. The owner is usually there and very quiet. The owners partner (female dark hair) makes this place a zero star. She is so rude and always try’s to rush, even if you’re the only customer. I went in with eight packages, the first package I made a mistake on so that’s where the problem started. She was so irritated and kept asking “do you have all your labels ready?” Obviously I needed some time but she really didn’t care to help. She continued to stand there very impatiently and when I got everything right she messed up on a couple labels. I brought it to her attention and she just wanted to put all the blame on me. She never once tried to fix the situation. It wasn’t until the other employee stepped in (female blonde) that we were able to figure things out. The dark haired lady had forced a reprint on the same tracking number and used it for two different packages. She didn’t see a problem with this and kept blaming me. Here’s my problem. YOU CANT USE THE SAME TRACKING NUMBER ON TWO DIFFERENT PACKAGES. She should know this. I really hope her lack of customer service is addressed. Also too bad post net doesn’t have the ability to scan amazon return codes. They are amazing there and always nice. In my opinion.... these small businesses should realize without customers they wouldn’t have a thriving business.

I wouldn’t even give a star... the guy that seems like the owner is the rudest person ever ever met. He doesn’t know how to talk nicely and very defensive. He has low low social skills.

Sebastian did an amazing job of packing my electronics article and getting it off to my family in North Dakota. Both of the folks in the store were friendly and knowledgeable. Great Service 👍

Staff is great, Josh, Zeke & newbie Kelly

Zee , Ashley and BlakeAll of them has an excellent and wonderful customer service. Great Job well done.

I had the pleasure of receiving great customer service Zster or “Z” tonight. It was packed with customers and he moved swift with professionally. He deserves employee of the month with his customer service. I will return and tell my family and friends.

Best store ever! Everyone there its so helpful gets me in and out right away! LoveZ and Rebecca

Christina went out of her way to help me today. This place has amazing customer service!

I love the customer service at Buckeye UPS store all employees are kind beside one individual name Christina...... but there is ZEEk Hes the best there he answers all my questions and he helps me with everything I need all the way from delivering my packages to my print outs to my faxes everything I need ZEEk there with a smile on his face to help ZEEk is the BEST employee there Even when some customers are being so rude to him he still smiles on and keeps on helping he should be employee of the year what am I talking about he should be management hes the best there I am so happy I found this UPS store because let me tell you ZEEk is the best guy there to help you with all....Questions

Isaiah is awesome! He helped me with a shipping issue in minutes. Very knowledgeable and motivated to help anyway that he can. Thanks again Isaiah for your help!

I couldn’t believe the help I received from Zee at the UPS store. He went out of his way to get me set up to get my parcel sent out. Excellent Service!!

Tsarell Gulley Absolutely demonstrates a Spirit of Excellency!Always welcoming!Always over helpful!Always Smiling!Goes beyond call of his duty.This young man.Has a beautiful spirit of kindness.I totally love this UPS store in Buckeye Arizona

I am a truck driver, & was moving an essential load of spinach to Boston. Found myself in a jam. Needed some paperwork faxed over to a truckstop nearby for delivery. Sebasthian was courteous and helped me out with the fax. Didn’t need to come in & service was complimentary. I really appreciate the help as this was a critical load that was being delivered. Sebasthian is a lifesaver!

Ashley kept me on hold 15 minutes to only tell me nothing that helped I ask a price she put me on hold 15 minutes later couldn’t answer my question poor customer service.

First visit under new management and theyre closed even though signs say they should be open.

Z AND Sebastian are the most helpful UPS workers I have met . They treat you like if you are family. Great customer service all day every day.

Zee was an amazing worker. He helped me out so much with mailing back a package and made my day a lot easier

Zee is so awesome. I needed to get a package out and he was so helpful in assisting me. Thank goodness for helpful associates like Zee.

Zee, thank you so much for making me look so good. I had a new Etsy customer that ordered a fragile collectors item. I brought it to your store for shipping. She wrote me telling me how it was obvious so much care had been taken to package it so nicely. It arrived in perfect condition. Thank you again.

RUDEST PEOPLE I HAVE EVER DEALT WITH, THE MANAGER IS VERY UNPROFESSIONAL!! , THEY LOST MY MAIL AND DIDNT CARE TO TRY AND HELP FIND IT, I WAS TOLD ITS NOT THEIR PROBLEM!

I’ve never had an issue with UPS until now. Onkar was extremely impatient and rude to me when I simply asked for a drop off receipt... told me he couldn’t print it and I could just take a picture of my package to prove that I dropped it off. I went in again and had a better experience with another employee and I witnessed the same store owner, Onkar argue with an elderly lady about why she needed to pay more money to purchase other items in order to ship her package. She was clearly flustered & did not understand the charges. He was so hostile towards her, it was difficult to be in the room. Avoid this location!

Zee is an amazing asset to this UPS store!! Exceptional customer service and a great attitude! Thank you.

Zee is always a pleasure to work with. His customer service is always amazing!!

ZEE & the new representative Rebecca are totally amazing, fast and friendly and a great team! Totally hope to see them next time! Keep them around!!!⭐️⭐️⭐️⭐️⭐️

I have returned many items to Amazon previously at locations in Phoenix and Goodyear with QR Code and a printed Label. Ive always received a receipt with tracking information. This store refused to give me either and after several days the item is not showing in the system anywhere. Wonder why??? Im not trusting this store or the inconsistent explainations from the manager (Mr Onca). I even offered to show and prove to him that the store in Phoenix gave me a receipt with tracking just the day prior under the same circumstances, but he refused. Wont be using this location in the future just to have my package disappear. Ill have to let Amazon resolve this one because Im getting no where with this UPS Store location...

Z and Blake were amazing, went way out of their way to help!!!!

The manager is funny and awesome They freaking 🎸 ROCK!!!!!

I arrived at 3:58 and the door was locked. It’s supposed to close at 4:00. I showed the two guys inside that I had a prepaid drop off. They shook their heads no at me. One guy made a gesture across his throat. The other started laughing. I guess I will use FedEx from now on.

Zee was so helpful, he is always in the best of moodsNice friendly and goes out of his way to ensure I am in an out in a timely mannerExcellent customer service

They will not hand over my package because the address on my drivers license doesnt match the delivery address. I am not from AZ. I am only working here temporarily staying with a friend and dont have anything in my name. Package will be returned to shipper. Horrible policy! I had email confirming I am the owner of package but employee I dealt with had indifferent attitude, didnt care. This has been a huge hassle because of UPS.

ZEE was amazing and helped after hours to ensure all my needs were met

Zee is amazing....very friendly and great customer service...Always very helpful...love the Buckeye UPS store....