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Design Superstore - Bryan
200 W William Joel Bryan Pkwy, Bryan, TX 77803, United States
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Ca
Review №1

I was very pleased with the service I received from the Design Superstore. Michael Neely, project manager was very knowledgeable and able to guide me in selecting the right carpet for my need. I was surprised that with my small job I was able to have it installed so promptly. The installers arrived on time and did a great job. I am very pleased with my new dining room floor. Thank you very much.

St
Review №2

Michael was extremely knowledgeable and helpful with our selections. His efficiency, courtesy and prompt response with our detailed quote were deciding factor with using the Design Superstore of BryanSteven

St
Review №3

Extremely happy with our new floors. The customer service was very good throughout the process and follow-up afterwards was great. I cant give enough praise to the quality work from Luis and Miguel laying the ceramic tile flooring. They arrived when they said they would and they worked around one of our family members who couldnt be moved due to their health. We thought we would have to wait for a later date but their patience and willingness to work with our needs made for a quality completion. We love our new Macadamia Nut Ceramic Tile floors!

Do
Review №4

I am extremely satisfied with the job that Design Store did with my now beautiful floors. Michael Neely worked with me on picking and choosing the ceramic tile that I was looking for. The bid that he gave me was reasonable and affordable. The men that worked on my floors were very professional and knowledgeable in tile removal and installation. I will be using them again to finish the rest of my floors and I will highly recommend Design Superstore for your flooring needs.

An
Review №5

We bought 1000.00 worth of tile for our kitchen. We put a few on the wall and it looked horrible. The tile was a designer tile. We bought 5 boxes. I asked it we could get store credit for the 4 unopened or send them back. The answer was no. So we are stuck with 4 boxes of awful tile. Ty yea we’re not helpful at all. Will never go back.

Ea
Review №6

If a 10 Star review was a choice I would have given it. From our first visit with our salesman, Jac, through his counsel on material choices and through two installations they have more than met our expectations.Great people to work with!!!

Ke
Review №7

We just used Jac at Design superstore for our 2nd complete remodel. He is extremely Knowledgeable! Our house looks fantastic after taking some of his recommendations. We ran in to a few snags but Jac and Design superstore made sure everything was up to our standards

gr
Review №8

Micheal was easy to work with and kept us informed. The floor was installed on time and done correctly. Cant ask for more than easy and done right.

Sh
Review №9

Michael Neely was so helpful and patient as we chose our new flooring. Thank you for your hard work on our project. The new floors look great.

He
Review №10

We were looking to have both our bathroom counters replaced and upgraded with granite counter tops. We really didnt know much about the different types of materials and options available even after going to 2 other stores in the BCS area. Patti with Design superstore walked us through all the products and options available with pricing. They were very professional and quick with installation for both counter tops. I will be going back when get the money to remodel my kitchen as well. Highly recommended.

Jo
Review №11

It was truly a great experience. They had an amazing selection to choose from, and we got to mix and match to achieve the exact look we wanted. We took pieces home to make sure it looked good in our house. Jac worked with us the whole time to make sure we were happy. We had floors done in our entire house, new countertops and backsplash. Normally that would be atleast 2 different companies to coordinate with. Everything was so simple doing it all with Design Superstore. The project is complete and everything looks great, couldn’t be happier!

Je
Review №12

Greg was of great help picking out the flooring We went from ceramic tile to vinyl tile. I got an estimate from one store and Greg beat their price significantly. We knew there was going to be dust in the removal however Larry Palmer did his best to keep the dust to a minimum.Larry did an excellent job of installing the flooring mostly by himself due to his helper getting sick. We want to also thank Jack for his help as well. Highly recommend this store for flooring and installation.

Ro
Review №13

Jac was a great help with all my selections including kitchen/dining floors, kitchen backsplash tiles, bathroom tiles etc. Everything turned out wonderful and I’m very satisfied with the outcome. He we went the extra mile if I had any questions or concerns. It’s nice to have that excellent service and feel good when leaving the store. I will definitely go back for any future purchases. Thanks for all your time and help!

Da
Review №14

We had great experiences with Jac! He helped us get the best deal on our carpet and our vinyl flooring. He is very knowledgeable and helpful when it comes to deciding what quality and design is beneficial for what our goals were.

Jo
Review №15

Exelent service and friendly staff.

Ru
Review №16

I was very pleased with Chris Emery on his knowledge of the product, his concern that I got the right product & then his follow through. The store itself was very clean & very professional. The installers name was Larry & he was super! He was very professional, & respectful. I have not found one flaw in his installation & he left the job very clean. Everything went very smooth.

Co
Review №17

Chris Emery did an outstanding job with our account from start to finish. He patiently walked us through the many design options for wood flooring and kitchen counters, making sure we stayed within our budget. His recommendations turned out perfect and we felt like we got a good deal, too. Chris is very thorough and goes the extra mile to make sure his customers are satisfied throughout what can be a stressful process. We highly recommend consulting Chris for remodeling the interior living spaces in your home.

Je
Review №18

Greg was great! Not pushy. Responded to emails even when he was not at work. Got our materials at a fantastic price and in a very timely manner. Definitely would recommend!!

An
Review №19

My husband and I went to Design Superstore to select tile for our floors, showers and backsplash. We worked with Jac C. The installation was beautiful, and they even worked in 3 hand made tile murals in the kitchen backsplash. We are very pleased with the tile, with the installation and with the staff at the store, especially with Jacs professional help.

Mi
Review №20

I am a local remodel contractor and have been a customer for over 2 years. I have been extremely happy with the service I have received there. They have a great selection of tile and wood flooring, and have helped with numerous shower installs! They have worked to help my customers with selections and provided great service to both myself and my clients before, during, and after the jobs. If you are looking for a great company to trust in your home, look no further! They also have great pricing to boot! 5 Stars in my book!

Su
Review №21

Jac was a great salesman to work with. He helped make what could have been a difficult process, pain free. He made sure the crew knew my parents were elderly and needed their hardwoods put in as quickly as possible. Everything went wonderfully. I would recommend him to anyone looking for a flooring specialist.

Em
Review №22

Jac Coleman with Design Superstore outfitted the floors and tile work throughout our new home. We are very happy with the outcome and service we received. Weve been very impressed with the selection process and follow-up after the sale too.

Sa
Review №23

Jason and Jack were very helpful while I selected materials for flooring and granite counter tops in my bathrooms. Both of their install people were professional and courteous and did great installing the materials. I will use them again for any future needs.

St
Review №24

Chris has been a great resource for me when we renovated our home and needed flooring and backsplash, when our river camps roof was blown off and we needed flooring and now since my non-profit (Rebuilding Together Bryan / College Station) is working on home of the low-income homeowners, we just sealed a great deal for flooring in two separate homes ... and its going to be fantastic. Well Done, Chris!!!

Ke
Review №25

I could not be happier with this company and the flooring! From the moment I walked into the store, they were all so very helpful, especially our sales rep. They were patient with me and helped me with any questions and gave great advice. Our house recently flooded which is why we needed new flooring and this company made everything so easy for us and made our home beautiful again! We chose tile flooring (wood plank look) in a few rooms and carpet in a couple others. They came when scheduled and finished up the job quicker than I expected, but did not sacrifice quality of work. The floors are beautifully done and I would recommend anyone and everyone to check out this company for their flooring needs.Highly recommend!!!

Sa
Review №26

Loved working with Patti!! She is so upbeat and friendly! Always has a smile on her face! IF there is any hiccup she is on top of it and it gets taken care of immediately!! My family is extremely happy with the choices she helped me make for my circumstances at home!! Go see Patti! She will take care of you and your needs!

Rh
Review №27

We just purchased a house at the end of May and had a spare bedroom and master closet that had concrete floors that we needed to cover. We went in to the store and Jac was very knowledgeable about their products and the different options for us. We went through several different options, from matching the laminate flooring that is in the rest of the house, to carpet, and we ended up going with the carpet he recommended for us in both rooms and we love it! He actually had someone go out and measure our whole house because we indicated we would definitely be changing the flooring throughout the house eventually, which is why we decided to go with carpet for now since it was cheaper and we plan to change all of it in a couple of years anyway. He sent us the quotes for wood flooring and vinyl flooring options in the whole house, which gives us a good idea of what well be spending when the time comes. He got us scheduled for the carpet installation and within a couple of weeks we had our new carpet! Overall Jac was very helpful and great to work with, and well be going back to him when were ready to install all new flooring!

li
Review №28

The entire staff was so helpful and made my whole experience a pure delight. I wholeheartedly recommend this store and their staff to anyone in the Bryan and College Station area who are in need of honest and reliable service in flooring and countertops. Thanks Mike, Sharon, Melinda, Hector, Justin, Jac, Patti, and Humberto!

Ka
Review №29

Ive never been treated with more respect in a store of this sort in my life. I was greeted as soon as I walked in, and within 10 seconds or so I was greeted by an employee. The selection was on par and they had exactly what I needed. I look forward to working with them again.

Ca
Review №30

Amazing job on the granite and backslash. The salesperson was patient with all my questions and very knowledgable of the products. The installation was great. The overall experience was fantastic

Ja
Review №31

I had a problem with a shower leak and went to Jac for assistance. He came out, looked at the shower and gave me all the options to get it fix. He was very detailed in explaining pros and cons and all the options I had. I went with Design Superstore and Jac was supportive and called routinely to check on progress and if I had any questions. I have been very pleased with the work done and the customer service provided.

Bi
Review №32

Very happy with the flooring purchased with Jacs help. He helped me decide on the best floor for my needs. We used our own installer, but the Mannington flooring we chose is great.

Al
Review №33

We bought laminate flooring and they installed it. Very poor flooring. If the slightest water gets on it the floor buckles at the seams. We have contacted them several times and they have done nothing about it. They were supposed to get with the factory but never called us back. I suggest to anyone to stay away from this business.

St
Review №34

Recently had new carpet installed in my home. Installers were prompt and cleaned up after themselves. Would highly recommend. Thanks!

Dw
Review №35

This was the letter I had to write the owner Keith about the disgusting experience my wife and I had at this so called Superstore, everything is true, exactly how it happened, BEWARE!!!!!!Dear Keith,I’m not the type of person to complain,,,,, But I can’t let this slide without you the “owner” knowing what happened to my wife and I yesterday from out of your Bryan Superstore Discount Floors.My wife and I saved our hard earned money for two years for new carpet, we were carful on where to buy and out of many local carpet stores we bought and paid for carpet and flooring from your Bryan Discount Floor store. We spent approx.. $2400.00. this was in mid-January this year of 2015.Yesterday my wife was home for lunch and she gets a call from Mike Barnes at the Superstore in Bryan. Using an obnoxious voice and attitude he proceeds to tell my wife we didn’t pay for the carpet “lie”, and says he’s been trying to contact us for three weeks, also “lie”, we have caller ID and I went back to January 1rst in our caller ID records and there were no calls from your Superstore. As you can only imagine this upset my wife tremendously. As she’s trying to digest this rude phone call from your employ he takes it up a notch and says he’s going to personally come to our residence and “rip the carpet out himself”, yes you heard me correctly, he threatened my wife of 23 years that he’s coming into our home and rip up the carpet out.She tried to explain to him that we paid cash and check and the check had cleared and she has proof. Barnes wants nothing to do with this because of course he thinks he right and wants a fight. After he got his facts right he found out that we indeed paid you and owed your store nothing…..When the call came in on our caller ID, her first thought was “how nice the carpet Superstore is calling to make sure we are happy with their product and called to thank us, boy were we surprised.So what do we want? “Nothing” Why did I write you? To make you aware that we were and still are extremely pissed off about what happened to my wife and I. After saving our money for carpet and just starting to enjoy the carpet, this really took the wind out of our sails on our new purchase.

Li
Review №36

From sales with Kevin , to jack with scheduling and Benny the installer, everyone was efficient and eager to please.

De
Review №37

I did a project at my house and Jac Coleman at Design Superstore helped make it a painless process. I replaced all the flooring in my downstairs and got a new kitchen. Jac was great to work with. He helped me choose new tile, granite countertop and a tile backsplash. He walked me through the process and answered all my questions about the materials that were used. I had a lot of moving parts on the project and Jac was wonderful with scheduling. The crews were there when Jac said they would be and they all did great work! Jamie and his group did a fantastic job on the removal of the old tile and installation the new tile; and the group from Waco that installed the granite countertop were top notch - it is beautiful and the seams are virtually invisible. I could not be happier with the result. I will definitely be back to work with Jac and Design Superstore on my next project.

Sa
Review №38

Jac was amazing to work with at Deaign Superstore! He answered every little question we had and made the process as painless as possible and came in way under other local store quotes! The Installation was also done quickly and looks better than we imagined! Will definitely recommend anyone we know to Jac!

Da
Review №39

They had a great selection and they were extremely helpful! I will definitely be ordering from them again!

Ma
Review №40

Jac assisted my husband and I with our flooring, shower tile and backsplash for our new home build. Jac was extremely knowledgeable in all areas. During what has been a very stressful process, Jac made our experience with the flooring and tile not only pleasurable, but financially beneficial as well. I would highly recommend the Design Superstore and Jac’s knowledge/expertise to anyone looking to build or remodel!!

Ma
Review №41

Thank you to Jac at the Downtown Design Carpet Store in Bryan, Tx. You helped the Peterson Law Group get moved on time with excellent work at a great price.

Pa
Review №42

Our dog ruined a section of our wood floor. Your crew did a great job replacing the ruined flooring. They were great to work with.

Li
Review №43

Awesome! Tremendous selection,helpful staff.

Ta
Review №44

As a Professional Home Stager and lnterior Designer, Discount Floors in Bryan has always been my go to place for any and all flooring and backsplash needs. Employees like Jac Coleman, are true encyclopedias of flooring and tile knowledge and are there to support you in every step of the way.They are absolute professionals and those who I have worked with were extremely ethical and honest.If you are looking to purchase flooring and tile, I highly recommend Discount Floors.

Jo
Review №45

Great selections, Quick turnaround on materials ordered, and efficient install. Thanks Jac

St
Review №46

Do not use this company in Bryan. We have had our carpet torn out for a month and today was the day their guys were supposed to show up and no one is coming!! They have no control over the people they use because they are all subcontractors. Who knows when they will appear! Stay away and use someone else!!

jh
Review №47

Friendly and very helpful staff

Information
11 Photos
47 Comments
4.8 Rating
  • Address:200 W William Joel Bryan Pkwy, Bryan, TX 77803, United States
  • Site:http://www.designsuperstore.com/
  • Phone:+1 979-779-3270
Categories
  • Wood floor installation service
  • Carpet installer
  • Carpet store
  • Countertop store
  • Granite supplier
  • Stone supplier
  • Tile store
  • Wood and laminate flooring supplier
  • Flooring store
Working hours
  • Monday:Closed
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:Closed
  • Sunday:10AM–4PM
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Service guarantee:Yes
Payments
  • Debit cards:Yes
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