Owner is unprofessional and poor customer service. I scheduled an appointment in the morning but when I showed up, my name was not on the binder. Then someone is ready to assist me anyway but then they tell me I shouldve brought my dependents IDs. I asked how come you didnt tell me that on the phone even though I specifically asked what papers do I need to bring. Then the owner comes and tell me Im wasting their time. The nerve! How rude! Oh, and the place is thrash too with no AC or not even a fan. smh
Friendly, very helpful theyve been doing my taxes for years!!