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AT&T Store
1100 Glynn Isle, Brunswick, GA 31520, United States
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Sa
Review №1

Tijuana was completely rude and acted like she was being bothered by our questions. Absolutely horrible service.

Ch
Review №2

Had to go into the store to have some maintenance done for our cell phone accounts. The staff was very friendly courteous and knowledgeable.

Ma
Review №3

Excellent staff. Full service, friendly and knowledgeable!

Ke
Review №4

I would like to give a big shout-out to Frank the manager at the Brunswick AT&T store location... I had a sensitive situation with a deceased close friends auto-pay cell phone. After 2 days of getting no where with customer service, I was able to talk to Frank and he got the problem resolved in less than 30 minutes. Thank you Frank, and GREAT job of taking my needs seriously..! Kel

Al
Review №5

Pam and Lavon are the best. They know what the best deals are and will get you the best price.

Lo
Review №6

I just want to say that Levon was such a pleasure to do business with. He was very helpful with not only setting up my new phone but for helping me with App issues. You have a great representative in Levon. Thank you!

Co
Review №7

Juan at the at&t store in Brunswick Ga was extremely helpful and very informative, great customer service. Everyone I encountered was polite and friendly.

Ly
Review №8

Store has great customer service and they were very patient with us.

Am
Review №9

Very helpful and courteous

Al
Review №10

Had quick results and assistance,friendly and courteous

Re
Review №11

Derrick LewisHighly skilled Retailed Sales ConsultantProblem solver, Very Good PR with customers.

Ai
Review №12

Great place good service👍🏾😎

Ta
Review №13

Great experience. Derrick was able to help us with a easy upgrade and plan change to fit my big family! He explained everything Clearly.

St
Review №14

Levon was fantastic, very quick, explained more than even I thought of. Great visit & purchase

Be
Review №15

Ivory was great today!!! She was very friendly and polite upon walking into the store. She was very informative and made sure to explain everything in detail. Helped us upgrade a phone in a matter of minutes. If you’re going to att anytime soon make it a point to have ivory take care of you!

Jo
Review №16

Recently switched to ATT from Verizon. I needed internet access immediately. Kayla and Derrick both went above and beyond to get me set up so that I could work. A week later when back in town I let them switch over my whole business account. I could not ask for better service. Thank you Kayla and Derrick, you are the best.

Re
Review №17

They are always polite and helpful! Pamela exhibits grace under pressure and is amazing!

Ri
Review №18

Since Ive been down here you have been so wonderful your whole staff has been just right there on the spot thank you thank you for all the help the sad thing was one of your employees sold me a phone that you didnt have a case for I couldnt find a case for the Samsung phone and then I dropped it on the concrete and it cracked and there was pressure cracks in the screen and the the phone would not cooperate and I finally had to go back to my old phone theres nothing wrong with it just got a little bit wet with the saltwater and now I have a phone is costing me $12 a month because AT&T sold me a phone that you couldnt find a case for how can you protect yourself if you cant find a case ordered on Amazon wait 3 days in the mean time you drop your phone this was very frustrating for me and very difficult what I had to go through Iam a long-time customer this is not acceptable

Mi
Review №19

Third in line for an hour to pay bill then I was handed a number to call and pay the bill 1 hour later

Ma
Review №20

Service representative here are wonderful. How do unique situation in which they took time to work at a call center to get issues resolved and cant me out the door with the product I requested. While we waited friendly conversation was had to pass the time.

Ma
Review №21

Ivory is the best! She addressed all my needs and had me in and out of the store in 30 minutes. ❤️

Sc
Review №22

The sales associate is great, got a good deal on a phone, I recommend this store.

dr
Review №23

Thanks Ivory you are great.

Ka
Review №24

Love Brunswick, AT&T Store. Best ATT personnel anywhere. Amazing service and with a smile. Even let me watch some football.

Me
Review №25

Was there a good 10 minutes, nobody even acknowledged we were there. So we left. Was not but a couple other customers in there. Statesboro at &t. Is the best store so far. Will not stop into the Brunswick store again

kr
Review №26

Upgraded my plan but it didnt change when my phone plan renewed. Called customer service they were very polite and helpful. They fixed the problem right away even tho my plan had been renewed for a couple of days.

Re
Review №27

Ive used AT&T for years I love their services however some of their staff same to be underwhelmed was their job which effects the atmosphere and I would assume there sales however there are a few Associates who go out of their way to serve the clientele and have excellent knowledge of their products others not so much

Je
Review №28

Kayla was very pleasant and helpful. Had lots of knowledge and wasnt pushy.

Ja
Review №29

3 because dealt w/then before was really happy for months.went In to purchase phone for my mother and sales lady had no personality rude on her phone. I left and my wife went back and got different sales person I gave description and said not that lady she will get no sale sale from 6 people on my account! Would be 1 star if I didnt know.

Da
Review №30

Terrible experience. I travel internationally for a living. My phone data was turned off by AT&T to protect me. When asked why did not turn it off 120 months ago as I have had this number and job for the last ten years I got a blank look. When I ask to turn it back on I was told that i had to call another number. A day WASTED. Stay away is my advice

Ad
Review №31

Made an appointment online for 530 on a Monday evening because I was scared I wouldnt get seen after reading everyones reviews. Walked in at 5 and was acknowledged by a rep named Ivory within 2 min. I was put on the list for being helped. Was eventually helped by Joshua all within 5 min of being there. Every rep was helping someone and a few people were waiting. Bottom line I was in and out painlessly which never happens!! And noticed every customer after me was helped timely.

Di
Review №32

Best place for phones, service always a pleasure. Friendly and knowledgeable staff.

Sh
Review №33

Levon and Team is AWESOME!!

Ja
Review №34

Had an issue with a brand new screen protector the employee applied on my phone yesterday. When I went to see if they could help, my wife and I received attitudes and a lack of care to assist. When we could be helped by a manager, she had an attitude and even dropped my phone when trying to wipe it off. Glad Im a Verizon customer, because I never want to deal with this unprofessional store again.

Bo
Review №35

Very busy not enough employees. Manager not busy except for staying outside on his cell. He should have been helping the customers that were waiting. I left with no service

Mo
Review №36

The staff is nice and try but were unable to assist with my issues once again I had to call the customer service 800 number.If you are debating using A&T DONT they are a terrible provider.

RK
Review №37

Great people and I was helped immediately when I walked in the door on a Saturday afternoon. Frank (Assistant Store Manager,) was extremely helpful and friendly.

Da
Review №38

Worst I was ignored when a young lady walked into the store. I had been waiting 4/5 minutes. Several employees acknowledged me when i walked in. So if you want to be IGNORED that is the place to go.

Jo
Review №39

Morgan was most helpful. She hooked up our phones in no time.

Ja
Review №40

My trip to this store was a doozy. I came in for a new sim card and left with nothing except for inaccurate information. I believe the employee I spoke with was in training.I ultimately decided to go somewhere else.

Jo
Review №41

If youre not buying a phone. .. good luck getting someones attention

Ja
Review №42

Nice sales associates. Takes time to explain whats new, what hot and not!!

Pr
Review №43

Amazing staff, however, they tried to sell me internet and did not want to take no for an answer. Very pushy.

Cl
Review №44

Real nice people good prices

Be
Review №45

Same rude black heavy set woman.And they closed down the machine at 7 10 pm.

De
Review №46

Got great service right after walking in.

Me
Review №47

Any time Ive been in this store Ive been ignored when I walk through the door. The way the employees handle things in this store is ridiculous. Its like dealing with circus clowns. Ive been in many AT&T stores in the years Ive had service with them but this store has the worst customer service Ive ever experienced.

Be
Review №48

Work related, love the people there.

Ra
Review №49

Awsome customer service! Knowledgable and friendly!

Je
Review №50

Although this place is usually crowded the staff maintain a great pace to keep customers happy.

au
Review №51

Seriously ATT y’all need to get customer service reps who speak English as their first language i cannot understand them what so ever. The only reason I have this company is because it’s the only one my apartment allows me to have. I have had so many problems with simple things but the language barrier makes it a huge deal. Not this particular store but att overall.

Ad
Review №52

Deplorable customer service. The employee I met with was cold, unhelpful, and lazy.

RO
Review №53

NOT VERY GOOD AT ALL I WOULD NOT GIVE 1 STAR

Bi
Review №54

ATT is utterly worthless. Their service and support are terrible.

ji
Review №55

Lavon was very helpful in resolving a complicated situation.

To
Review №56

Great experience and very detailed...

Ma
Review №57

Customer service is very good.

Ch
Review №58

Best place to get phone.

Ka
Review №59

No help with the customer service for technical support.

do
Review №60

Bad service. Only 3 workers when theres 7 people waiting

Va
Review №61

It was awesome there for polite

An
Review №62

Fast service an nice people

Pa
Review №63

Great customer service.

Ni
Review №64

Store was suppose to open 10 minutes ago.

Ch
Review №65

Very helpful with directions

Be
Review №66

Very helpful clerk

Ja
Review №67

Rude

Ji
Review №68

Hate dealing with these clowns!

Ph
Review №69

Did what they should

Ri
Review №70

At&t sucks

Ro
Review №71

Okay

Information
12 Photos
71 Comments
3.8 Rating
  • Address:1100 Glynn Isle, Brunswick, GA 31520, United States
  • Site:https://www.att.com/stores/georgia/brunswick/209075
  • Phone:+1 912-264-4800
Categories
  • Telecommunications service provider
  • Cell phone store
Working hours
  • Monday:10am–7pm
  • Tuesday:10am–7pm
  • Wednesday:10am–7pm
  • Thursday:10am–7pm
  • Friday:10am–7pm
  • Saturday:10am–7pm
  • Sunday:1–6pm
Service options
  • Curbside pickup:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Payments
  • Debit cards:Yes
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