user
Heart Of Texas Mechanical Contracting
203 Cordell St, Brownwood, TX 76801, United States
Appearance

Comments
Te
Review №1

Were thankful for Heart of Texas Mechanical. Weve depended on them for our plumbing needs for years. The prices are great and the techs are efficient. Our tech this time was Landon, and he did a great job!

Br
Review №2

Extremely professional! Was on time and fixed my water heater and installed a new outside faucet. Will use the company again and I highly recommend.

Mo
Review №3

I called Heart of Texas mechanical in dire need of a plumber to repair damages to plumbing due to fire. Some pipes had to be reconstructed; some just needed to be connected. I needed a disposal installed and dishwasher hooked up. They made an appointment in a timely manner, and Landon was the one to do the work. He was amazing! Not only did he bring great knowledge, he was extremely polite, kind, professional, and accommodating. I am exceedingly pleased with all that he did - and I am a picky, perfectionist. He left the areas where he worked cleaner than he found them, and he paid excruciating attention to detail. I will be using Heart of Texas Mechanical for all of my plumbing and mechanical needs.

Co
Review №4

The tech came late at night on a weekend and helped up with our plumbing problem. He was attentive and efficient. Price was reasonable especially it being at night on the weekend. Im glad I called them.

Ju
Review №5

Heart of Texas guys just finished doing a great job fixing leaky faucets and installing a new water line and did an AWESOME job. They kept us informed all along the way of what they were doing. They cleaned up after themselves - which is always a huge plus to this old gal! We have used them for several years and will certainly continue doing so. Thanks for always coming to our rescue!

Ma
Review №6

Landon was the plumber that was sent out. He called when he left the shop and showed up on time. He was knowledgeable and professional and did a great job. I had inadvertently ordered the wrong part for my sink and Landon followed up with several text messages making sure that the part arrived and that everything was taken care of. He went above and beyond and I would certainly recommend his services and HOT Mechanical.

Fa
Review №7

I had the worst experience with Heart of Texas Mechanical Contracting than any other local business I have ever dealt with, and did not get my broken pipe fixed. I do not recommend HOTMC to anyone needing any work on their home at all. I did not receive a call before they left their shop, and once they arrived at my home they sat in my driveway for 45 minutes without an attempt to knock on the door, charging me the whole time 100 per hour. When I made contact with the tech, I wont name him, he acted like I was inconveniencing him and began telling me about his personal problems. Once we made it to my bathroom where I had a broken water pipe in the shower I smelled an odor of marijuana. Another 30minutes later all he had done is explain all the different ways he could cut into my wall and wanted me to decide what to do. If I knew the most effective way to fix the problem I would need a repair person. He did not give me confidence that he would be able to fix the issue properly and he seemed unsure about what damage he might leave on the wall. At this point I just suggested to wait, I wanted a different tech. He then began explaining another job he had where the person didnt have money do pay and stated that his boss told him the next time that happens for him to call the cops, as if he was trying to scare me into paying for the hour that he did nothing for. I always pay by the way, if I get work done on my car, I pay in full on the spot no matter what the final bill is. For this situation I wanted to simply be charged for the time and when the project was continued and completed I would pay. The tech asked that I contact his office, where I ultimately spoke to the co-owner, whom also insisted that I pay on the spot and explained that it becomes confusing to him when he has too many charges that are not paid. I went inside, got a hundred dollar bill, handed it over, got a receipt and he went on his way. I will never use Heart of Texas Mechanical Contracting and neither will my family and friends.

Ti
Review №8

Landon provided excellent customer service! Very businesslike and explained everything in great detail. Couldn’t have had a better experience! Thank you, Landon, for all you did to help me! — Sharon Gotcher

Du
Review №9

Very willing to help those in need of this service the most and if necessary emergency scheduling. Courteous and knowledgeable.Made an appointment for a clog under the house that had also caused indoor damage, the plumber sent, Landom had it done in under an hour with perfect knowledge and skill. 👍💯

Ra
Review №10

The drain to our washing machine had backed up. Rusty came down to snake our sewer line first, and found an issue that would have cost us waaaay more money to fix down the road if he hadnt caught it when he did. He also took the time to repair a toilet than had been leaking. He was super nice, very friendly, and very thorough. But in all the excitement with the sewer line issue, we had forgotten to get the washer drain line (the original reason for the call) checked that day. When Juan came out to do the actual repair work on our sewer line, he checked the washer drain line (which was still backing up) as well, and got it unclogged. Hallelujah!!! You guys are the best!!! Thanks so much!

Ja
Review №11

You never want to have to call a plumber - but when you need to, call Heart of Texas Mechanical. This is my first plumbing issue since I moved to Brownwood, and was wary of who to call to fix the issue that arose yesterday, since I had not had experience with any of the plumbing companies in Brown County.Landon, one of H.O.T. Mechanical’s service technicians, just left my house after locating, identifying, and repairing a leak from the hot water line into my garage. Landon was processional, knowledgeable, thorough, and did an excellent job. Heart of Texas Mechanical will definitely be my go-to for any plumbing or A/C issue for as long as I live in Brownwood!

Ka
Review №12

I love heart of texas mechanical. Their plumber Landon showed up and fixed my sink and my dishwasher at no charge and I am grateful that their are guys like him in this world. Thanks Landon

Da
Review №13

They have the best service in Brownwood!

Am
Review №14

The two gentle man that came out to look at a busted pipe were very helpful and very knowledgeable. They went above and beyond and got everything working again.

Ka
Review №15

This company is beyond awesome! Rusty came out and went above and beyond to take care of our problem. Then Billy came out later and was just as great! Professional, kind, and mindful of trying to save us money. Just can not say enough good things!Thank you again for everything!Use this company, you won’t be disappointed!

Je
Review №16

It doesnt get any better than this company. They are kind, thoughtful, and caring for their customers! They even clean up everything before they leave. I wouldnt even consider anyone else!

De
Review №17

Very good experience with this company. They worked with me on the scheduling and the service man found a solution to what could have been an expensive problem.

Br
Review №18

I would give Heart of Texas six stars if Google allowed it. They were professional and honest. They did what they said they would do and handled all my questions. Solid company...

J
Review №19

They installed the HVAC system in our new home construction. Everyone from the owners down to the installers and office staff were a pleasure to work with. They did a fantastic job and I would definitely recommend their work.

Ti
Review №20

Beautiful! ASAP professional service! Honest diagnosis! Its cold in here Baby!

Ma
Review №21

Kudos to this locally owned business. They are the best, most dependable group that I have ever dealt with in Brownwood. I can’t count the number of times they have come to my rescue when I encountered plumbing or HVAC problems. Everyone with the company that I have met is very fair, customer-friendly, and knowledgeable. I say—without hesitation—that they are the best in their field in Brownwood!

Information
8 Photos
21 Comments
5 Rating
  • Address:203 Cordell St, Brownwood, TX 76801, United States
  • Site:http://www.hotmechanical.com/
  • Phone:+1 325-646-1655
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Plumber
  • Air conditioning system supplier
  • Auto air conditioning service
  • Heating contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Similar organizations