I rented a truck and trailer on Friday 4/30/21 from Iowa. Got to Indy and the trailer rear tire broke off at 65 miles a hour on the freeway and went sideways which almost caused the trailer with my vehicle to flip and flipping the truck and almost killing me.Was left on the freeway for 3 hours almost getting hit several times. The police came and sat with me but had to leave for emergencies. The mechanic arrived 3 hours later and said that the trailer should have never been on the road and it was complete neglect from Budget Truck Rental.There was significant damage to the trailer tire wheel that broke off that was caused over a long period of time. all the tires on the trailer were missing lugnuts. the tire that broke off and the tires next to it had the lugnuts installed backwards which also caused them to be loose.Once he removed all the tires he saw there were no breaks on the trailer at all. The tire that broke off breaks were destroyed and the other tires had no break pads and were metal to metal and even the mechanisms for the breaks were not working. The mechanic said this was complete negligence on the part of Budget Truck Rental.The mechanic was able to get the tire off and have me get the truck off the next exit 4 miles down the road. I had to pay $200 a night for a hotel because it was near a racetrack that was having a event and o my had one room left. Been at the hotel now 3 days and I have called Budget Truck Rental several times and they give me no help at all and have lied to me. they said there is no trailer available at the moment to send me to replace the trailer I have which is a lie. I am 15 miles from Indianapolis and can go online and rent the same trailer right now.Budget Truck rental has endanged my life by giving me a trailer that should have never been on the road and they still are endangering my life by leaving me stranded in a town and now have ran out of money for basic necessities such as food and shelter.Budget Truck Rental does not care about their customers at all! Been 3 days now that no help from Budget Truck Rental!

Used this location several times in the last few months. The customer service was top notch! Thanks for all of your help!

Reserved a truck to move and was supposed to pick it up on a Saturday at 8 am. I sat in the lot waiting until 9:30 for someone to show and no one ever showed. I called their corporate office who gave me the number of their employee and told me to call them to find out where the person was. Never talked to the employee but left multiple messages. Now Budget is charging me a $50 no show fee. DO NOT GO TO THE BROWNSBURG Budget to rent a truck.

Great service n rental rates always great staff

Says its open but phone number is disconnected.

24 hr access clean and helpful management

Unfriendly