Weve been fortunate to not have to make any claims but, so far, the office has been very responsive whenever we had a question.

Rick Hernandez and his team at Allstate have been great to us over the last several years. Whether it was when we had hail damage to our home and vehicles or just an automobile accident, theyve been quick to handle our claims and easy to work with. Keep up the good work!

Always quick to respond, easy to work with, good communication when we have an event or need to make changes...very helpful

Rick and Julie are always responsive to any inquiry I have and are concerned that my coverage is appropriate for the premium paid.

I have been with Allstate for several years. I have had nothing but good service with them. They are cheaper than other companies and if you have a claim, they pay almost immediately. The people that work there are knowledgeable and will work hard to get you the best rate. They are good people.

Awesome Agency! Julie and Rick always take great care of me! I really appreciate it!

Katie was amazing! This was the first time I’ve ever switched insurances and basically had no idea what I needed to do!Katie led me through and explained everything along the way. She helped me combine plans to save even more money too!Super easy process and she was so prompt with emailing me the documents to sign and checking in if I needed anything.Thanks so much!

I was very pleased with my interaction with Katie and Julie who took the time to explain various choices in the auto and home insurance policies. They also took time assisting me with difficulty using the computer link to submit required information. Their responses were thorough and prompt.

I have enjoyed my experience with Rick Hernandez Allstate. They have always been timely in processing my requests.

Great company to work with! I would highly recommend this office.

These guys are amazing. Julie is such a sweetheart and always there to help. Couldn’t ask for a better agent. Keep up the great work.

Rick does an annual review of your insurance needs.

It is so quickly & professionalI like my insurance pack

Nice people.

Rick Hernandez and his entire staff is a 5 STAR .They took the time to call me personally during the pandemic just not to see if they can help with anything but most of all to see how I was doing. And asked about my family wasnt expecting a call of such. I will be a customer of his for life. They honestly care.

Rick has been a pleasure to have as an agent.Every call and email were responded to in a timely manner I wish every business was conducted this way..

Excellent job

Really professional and responsible. Really enjoyed my coverage but came to a pint where I didn’t need it anymore. Will definitely reach back out to this team if I need them in the future. Thanks guys.

24 hours after I switched to Allstate and the Rick Hernandez team from another insurance company, I was involved in a 3 car pileup on I-70. I was that 3rd car. Rick and his team took care of me without the blink of an eye, first concern was my wellbeing. Then they hooked me up with a tow truck, a selection of body shops and a rental car for 3 weeks. The rental btw, was a new Dodge Charger. Anyway, I paid my deductible and was back on the road with a like new car again! Props to Gerber collision and glass for a superb job! And my thanks to Rick Hernandez and his team!

Representatives are kind and get you the information or help with my insurances needs quickly. I am very satisfied.

I have always experienced great service and response to to any inquiries . You always get a person ,not an answering service or machine.

You guys have been good to me as far as price and no fuss no problem continuing my coverage from year to year without me having to stop and deal with it. Thats hassle free service, I love it.

Rick has been super helpful. My previous agent was a joke, they updated my policy rental policy after we started renting the home and forgot to cancel the old policy. Rick straightened everything out and is super responsive any time I have a question.

Love Allstate, theyre wonderful to speak with, Ive never had a bad experience with the service or people.

Amazing professional that not only takes care of my families needs. His office also give my professional life the ability to work ethically protected from anything that might arise...

Julie is the best!! - We have been with Ricks Agency for many years with no issues. Highly Recommended!

Good experience.

Amazing experience! Rick is an amazing human being and I would 10/10 recommend ! Exceeded all of my expectations!

Financial it has been a big savings for us Happy to say we havent had to use the insurance yet but otherwise all is great.

We are very satisfied with the professionalism and response to any questions or concerns.

Julie is the best - she always responds to my questions promptly and explains things well.

Rick and his associates have been very courteous and efficient in handling all of my insurance needs. This has been the easiest insurance team i have ever had

Stellar customer service and honest comparative with other insurance companies. Considering doing my financial planning and buying insurance for my mountain property.

Excelente customer service. I’ve been with Allstate for about two years and I’ve never had a problem

We have all our insurance (including Life Insurance) with Rick Hernandez, his agency does an outstanding job. Rick and his staff are very knowledgeable and friendly and I highly recommend them for all your insurance needs.

My insurance agents assistant Julie looked over my policy and found a way to save me money. Being out of work, it helped me tremendously!!!

They really take all the stress out of any car problems that come up

Always there for me!

Great Service

Great service