John was supposed to take my autoinsurance out of my account 12-05-19he didnt , I found out when I got mybank statement by then I was driving around for over a month uninsuredI could have gotten a ticket or if I hadbeen in a accident I would have hadno coverage and been arrested.He said I had insufficient funds , however I have my bank statement to prove I did. After multiple times trying to get a hold of himI was forced to get myinsurance with another company.When John found out he took over 200$ out of my account it took me 2 months to have my bank cancel that money.I still have the renters insurance but I want a new agent.
Lied to, and stolen from. When going to switch insurance companies he stated that he would cancel my policy and submit for a refund. He asked which company i was switching to and then warned be careful, they dont ever pay out their claims then proceeds to try to scare me into staying with him. 2 months later I have not received my refund, so i John and he told me that it was the companies fault and that he had a client that had been waiting 6 months to receive his refund. I then called all state to find out that he never submitted the paperwork and that they can only refund back 30 days. I have now submitted a formal complaint to where all state now has to investigate and resolve the issue. Never again.
I found John about 5 years ago. He is a great guy and very smart and savvy about insurance. I have referred him to at least 10 people that use him now. Cant go wrong using John for your insurance needs.
Trisha and John are vwry helpful ans friendly with a quik response when i need anything. Really appreciate them.
Crook, dishonest, & and a Lair. Watch out for this guy! Hes an insurance agent what more can I cay. Fails to properly present policy information correctly. Nowhere to be found when needing to file a claim. Unhelpful in the biggest sense. Complete douche bag. Do yourself a favor and take your business elsewhere. His worth ethic and morals unequivocally the worst in his industry. Poop, poor experience.
Just an overall terrible experience. Would never recommend this agency
Always takes care of me and always easy and nice to stop in. Never switching
Very helpful in finding the best rate and options for insurance.
Really bad at communication, not able to get anything done and has no sense of urgency
Cant say enough good things about John and his team. Fast acting, smart, kind people.