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Shelter Construction LLC
7040 Lakeland Ave N #102, Brooklyn Park, MN 55428, United States
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Li
Review №1

Used Shelter Construction for new roof and they did a great job. I also used them for window plugging up 2 windows & residing for our kitchen remodel. They did a pretty good job,but had them come back to level out the drywall; which they did with no problem (turns out it was not in the original bid, but they did it for me any ways). They are all very easy to work with and I would use them again if needed.

Jo
Review №2

I would recommend this company to anybody. We had a large storm roll through and damage our roof. I emailed Kley, one of the chief estimators, and he responded to us that same night. He was very professional, quick to respond to questions, and knowledgeable in his field. He came out to our house and did a free inspection the next day. Within a week we had our new roof which was finished on the same day they started working on it. The roof looks great!

Wa
Review №3

Our insurance company initially turned us down after we had hail damage done to our home. Kley from Shelter came out, examined the damage and took detailed photos. He met with our insurance adjuster and was able to get our new roof, garage door, downspouts and some siding approved. They really know how to work with insurance companies and it is obvious they have done it a long time. Very professional and great at offering options.As for the installation, Shelter was right on time and did a very professional job. They were careful not to damage plants surrounding the house and did a great job of cleanup.I even talked a couple of my neighbors into having Shelter come out and assess their damage...both were initially turned down. They are also getting new roofs.I highly recommend using Shelter Construction!

Am
Review №4

Due to a recent storm I needed my roof repaired. Shelter Construction had somebody out to look at my roof and helped me along the way to with contacting my insurance company. New roof was put on yesterday. They completed the job in one day and it looks fantastic. Great experience and would recommend to anyone to use this company!

Ke
Review №5

While trying to drive my two boys home, a worker for this company decided they were better then everyone else and took the shoulder. I went to get in the turn lane and was welcomed by his big truck zooming past me. Thanks for driving your company truck so I know who not to use ever!

Te
Review №6

These guys are great - real pros. After a hail storm, the canvassers hit our neighborhood. I called a contractor friend for a referral, and that’s how I found Shelter.They inspected, consulted on replacement options, and dealt with the insurance company. Our roof looks better than what the original builders put up, the work was done quickly, and the cleanup near perfect.

Co
Review №7

We used Shelter for our new roof. From start to finish they were professional and very helpful throughout the whole process. They communicated from start to finish. The installation crew was extremely prompt, efficient, and clean. We would highly recommend Shelter Construction for all your construction needs.

Am
Review №8

Shelter construction replaced my roof for me. They did a fantastic job, and everything was done within a day. Everything was cleaned up afterwards, and it looks fantastic now. Id definitely recommend this company if you need work done.

Na
Review №9

I want to put this out there for anyone considering a contractor for Steel Roofing for their home. My boyfriend, Curt and I hired Shelter Construction LLC, based in Brooklyn Park, MN (but work in many areas of the U.S.), after they approached us not long after a hail storm last summer. Yes, a storm chaser, but with a good reputation (at least for Asphalt Roofing). Signed a contract on 10/09/2018, construction began in April and we are still to this day, 09/09/2019, waiting for a beautiful roof. We have had nothing but problems with this company, which has led Curt to file with the Better Business Bureau, Angies List and the MN State Attorney Generals Office. Were hoping that with these three, we can get some results. This is all public information, go into any one of these sites for all of the details. Search for Shelter Construction LLC. Basically, they hired a subcontractor that had no experience with the type of material ordered. They installed it incorrectly, it had to be torn off and then a complete tear off done on the roof. New material was ordered, and with instruction from CertainTeed, was started up once again. The subcontractor guessed on how to finish the trim (some pieces hang lower then others and the backside is open with nails not attached to anything), left one corner of the house unfinished and also left multiple dents because they werent careful on where they stepped. Shelters response has been very frustrating. We were told by the project superintendent that the only reason we notice it now is because its brand new, after awhile we wont notice it anymore. !!! Thats not the attitude that a contractor should have about its services and product. The last thing we were told is that they were ordering a dent puller and would see if that will work. We told them to try it, but any dents are unacceptable! After two weeks I finally emailed the Project Superintendent to find out when we could expect them to come out, he said he would schedule after Curt and I signed a paper, which basically gets them off the hook if the repairs dont meet our expectations. They did this because with this type of steel roofing, you cannot remove sections and replace them. The whole roof would have to come off again. No fault of ours, were not the ones who hired an inexperienced subcontractor...so now I am sharing this info because we are so tired of being jacked around by this company. Ive attached pictures of their workmanship. Would you be happy with this at the tune of $22,420.00?

St
Review №10

I was satisfied with all phses of my basement finishing except for the ceramic tile on basement floor which was acceptable.

Ke
Review №11

They brought an amazing team of 8 people who efficiently worked together like a well-oiled machine as they removed our old roof, expertly assembled a new one, and thoroughly cleaned up the area. If I was the owner of Shelter Construction, I would be very proud of this crew and very pleased to have them represent my company. As a homeowner who appreciates the extra touches that might seem invisible and certainly could be ignored as a way to cut costs, the Shelter Construction crew we had spent time and energy doing all the obvious things well but also doing the little things well. They carefully replaced the flashing around our chimney and repaired plywood sheets that needed it. They also did lots of work to replace, repair, and caulk pipe and ridge vents. I would hire them again in a heartbeat and have already recommended them to neighbors.

Sa
Review №12

I contacted Shelter Construction when I was at my wits end. No company persisted beyond the initial pushback of my insurance company except Shelter. They spent untold hours searching for evidence and mounting rebuttals. The end result is a brand new roof that will be installed come spring! So delighted! Mike D. and Kkley were instrumental. From initial contact through roof inspection to shingle order, they have been courteous, professional and responsive.

Su
Review №13

They were very responsive and professional. I had a lot of questions and they were more than happy to answer them. Everything was conducted in a timely manner and they did a nice job on my roof.

Pa
Review №14

Shelter has replaced two roofs on our home as a result of storm damage. Both times, the crew did a great job, finished on time and cleaned up the area when they were done. There was a breakdown in communication between our salesman and me regarding the gutter screens. I became frustrated that he wasn’t returning my messages so I called Shelter’s office. Karen, the delightful young lady that answered the phone, was understanding and very helpful. She put me in contact with Matt Godin. Matt and I talked about the issue with the screens and set up an appointment for him to come to the house and check them out. As it turned out, he was the Project Manager for both of our roof replacements so was familiar with the job. I told him the conversation I had with the salesman, who is no longer with the company. He said he would come up with a solution and get back to me. He called about two hours later and said he would come out the following Friday and replace the screens himself. Karen and Matt are two fine examples of customer service. A dying art. Both of them are delightful and professional. Very fun people to work with. If our roof ever needs replacing, I will for sure call Shelter.

Ma
Review №15

Shelter Construction did an excellent job on our roof and Anthony Fillmore really went to bat with my insurance company to get the roof replaced the right way. Their crew was fast, efficient, and gave us a beautiful roof with no damage to our property and nothing to clean up after they left. I highly recommend them for your exterior work!

Jo
Review №16

From the first meeting with Jeremy H. on, we felt that this company was professional, courteous and worked hard to make sure we were well taken care of. After replacing our roof, we notice that the crew cleaned above and beyond what was called for. They even cleaned the birdseed from our deck that was our mess! Very good company! Well done!

Ro
Review №17

A very good experience with Shelter. The crew was fast and very efficient.

De
Review №18

This group is as Professional as it gets. They are polite, communicate well and get the job done and on time. When they scheduled our roof and repair job I was a bit hesitant since Construction companies can be so flaky...not these guys, they showed up early and the results look great. Plus they cleaned up beautifully afterwards. They dealt with the Insurance company too and it all just went so smooth. You would be wise to call Shelter when you want Pros to get the job done and done well. Very happy.

ke
Review №19

We had a great experience with Shelter Const. When a rep stopping by to give us a free inspection, because there had been other roofs in the area with damage from hail, we were surprised to find our roof had issues. He contacted our insurance company. Together Shelter and Travelers worked out the contract for repair. We delayed the repair till spring, because the Minnesota weather didnt cooperate. We were fortunate to have Matt Godin, Production Manager, handle our job. We felt confident and comfortable in the quality of work. Matt helped us with our gutter situation that was not even on the list. The roofers found that 2 sheets of plywood had to be replaced due to water damage. We are so happy with the job. They completed it promptly and professionally. We recommended Shelter to our neighbor. Thank you!

Ho
Review №20

Very responsive to our requests. Very prompt. Quality work. Handled our insurance company paper work. Everyone was easy to work with. Glad we chose Shelter to replace our roof. Howaed Johnson

Jo
Review №21

Shelter Construction handled the administrative part much better than I anticipated. Brandon was very helpful in the initial roof inspection. SC organized the insurance company review, the scheduling, and kept in contact with me through the entire process. They completed the job in one day. The next morning, Ted was at my home to do a final walk through of the job site. He immediately took care of a couple issues that I brought up. I have recommended them to my neighbors.

He
Review №22

I appreciate that Shelter Construction was patient and accommodating with covid schedules, kids and the unforeseen circumstances. I would not hesitate to recommend them to anyone for any of their construction needs.

Ke
Review №23

Very much appreciate the work that Shelter construction crew did on replacing our roof after we had hail damage. They finished the work in a very timely matter and cleaned up the area very well after the project was finished. Everyone there was easy to work with and kept us well informed about the project. Would very much recommend them to a friend!

Su
Review №24

I am very pleased with the work that Shelter Co did for me. Dale was great in explaining any stage of the work and keeping me up to date. The rep got back to me in a very timely fashion with any questions that I had. The workers cleaned up the area very well. All were pleasant and fast workers. A really great job on my shed as that has an odd angle and the shingles are laid better than I have had before. Great work all around and I would recommend this company to anyone

Ja
Review №25

Everyone I worked with at Shelter was top notch, excellent roofingcrew, got job done in 1 day, cleaned everything up and roof looks great.

Cl
Review №26

Had hail damage to my roof and siding. Our neighbor recommended Shelter to us and we couldn’t have been more pleased with our selection. Professional from start to finish and they met their deadlines in professional fashion.

Kr
Review №27

I worked with Shelter Construction at another property in Eagan in late 2019. I was selling a home and inspection found hail damage. With a few weeks before closing I needed to find a roofer that was able to mobilize a crew and get the work done in time for reinspection and closing. I worked with Jay Nord and he was able to get the roof completed in record time and the property was left cleaner than when they started. I used Shelter Construction this year for my personal residence and they were able to work with the insurance company to get the roof approved and completed. I am extremely happy with the service, communication, and professional work of everyone at Shelter Construction. I have worked with roofing contractors in the past and Shelter Construction is above and beyond the others. I would highly recommend them to anyone that wants quality, professional roofing results.

Ji
Review №28

Craig @ Shelter construction made the entire experience as easy as 123. My tenant as well as myself are truck drivers and very seldom do our schedules allow us to be home at the same time, Craig met with us with very little warning and actually drove 60 miles to meet with me so I could sign some last minuet documents from my insurance co. We were given plenty of notice as to when the crew would begin and I was very surprised when told that the entire job would be completed in just one day, and I have a large home, The yard was left as clean as before they arrived with not a single stray nail to be found. The very best part was that I didnt have to deal with the insurance company because of course they low balled the estimate and Craig dealt with the adjuster for me. I now have a beautiful up to date roofing system with a 50 year warranty.

GT
Review №29

We recently had a roof replaced by Shelter LLC. We had hail damage from a thunderstorm approximately 1 year ago.We have been pleased with all the people from Shelter we have had contact with: Nate, Bryndon, Karin, and Matt, and the installers. They have been excellent with communication.From the start they described the process of appraisal, estimates, and work needed. They came out with the insurance appraiser and answered any questions.Once the replacement was approved they gave us plenty of time to understand our options and choose our new roof. The materials looked to be high quality,name brand, architectural roofing.We waited for an appointment to be available and they scheduled our roof; that took a number of weeks. They came out and installed the roof and cleaned everything up.We have had no problems. We did have a few questions about when the city inspector would be out, and the final bill. We also wanted to understand a few details from the estimate. Karin listened to our questions patiently and addressed all of them.We are pleased with our new roof and feel we were treated with respect and personal attention. We would recommend Shelter LLC to anyone considering their need for a new roof.Sincerely,Gene and Sarah Grover

Ja
Review №30

Excellent company! These guys were not only easy to work with, but the quality of the workmanship was top notch! They helped me every step of the way, and made the confusing insurance process easy to understand and follow. I was never left in the dark. Each step of the way was explained and I felt very supported! When the crew got here, they were a well oiled machine!! I had my roof done in no time at all, and they were friendly, courteous and cleaned up well after themselves! I would recommend Shelter Construction to everyone!!

Al
Review №31

One of their drivers tailgated me and aggressively followed me all the way to my home. Not sure why as there were two lanes and he got behind me to threaten me anyway.

za
Review №32

Shelter put a new roof on my home. The job was well done in a timely manner. Meeting directly with my insurance company, getting approval, ordering the right color, ice shielding, and vents, work was completed in 2 days. Shelter followed up with me to ensure all was done to my wishes. I would recommend Shelter to anyone who needs roof repair. Thank you Shelter Construction LLC.

Am
Review №33

Shelter Construction replaced our roof this summer and we were really pleased with the entire project. From the beginning, they were super easy to work with and knowledgeable about navigating the insurance claims process (much better than other contractors wed met with). The entire process was straight forward and they laid it all out for us so there were no surprises. The actual roof replacement was fast and done well and the new roof looks great.

Ta
Review №34

Shelter Homes did all my storm repairs and replacements! They worked with my Insurance adjusters and even my mortgage company! The work was completed and done beautifully and quickly ! They were very patient when my mortgage company took their sweet time sending checks and definitely made them jump thru hoops to get paid! Thank you for easing the stress of such a process! Highly recommended !!

Li
Review №35

Shelter Construction was incredible to work with from start to finish. Bob was the greatest salesman of all time. He helped us connect with our insurance company to get the ball rolling as our roof was very noticeably damaged from the storm. Nikki educated my husband and I on what to expect related to the billing, insurance, etc. The timeline of work to be completed was clear and communicated. The project manager updated us as needed and provided his direct cell phone if questions or concerns arose. The roofing and siding team you were contracted with were professional and courteous. I would recommend Shelter to my family and friends.

Ry
Review №36

Brian and the team at shelter were amazing to work with. They were fast and did a great job explaining everything to me. I got to go up on the roof with them and see the damage and know what needed to happen. Anthony was great to work with when dealing with the insurance aspect of the process. All in all, the team at shelter construction are great to work with!

Ma
Review №37

I was very pleased with the work that shelter did. They finished in less than a day I received my roof warranty in the mail a few days later.

Ga
Review №38

I had a great experience with Shelter Construction on replacing my roof. My point man, Josh, was very responsive and helped us through the very laborious process of dealing with both insurance and mortgage companies. The job was done quickly and professionally, and all parties were helpful and courteous.

Mi
Review №39

We are very happy with the work. We had a leak from a vent and I called and someone was out here in less than a hour. He said he was going to come back and replace the vent and I believe he did but I was not informed if he was. Good service when there is an issue is a good measure in my book and you did well.

Ra
Review №40

Highly recommend Shelter. Awesome communication and responsiveness, professional and efficient from the first phone call to completion. Every single person I dealt with was pleasant and helpful. Bottom line, my house looks awesome again! Really happy I chose Shelter!

Ly
Review №41

Shelter Construction did a great job replacing our storm damaged roof. They completed entire roof in 1 day with professional roofers that took care protecting foundation plants and kept a clean work site. When they were finished there was no evidence that they were here and replaced our roof.

Ka
Review №42

Recent roof replacement was so easy on our part. Shelter took care of all the details, coordinated all the teams to come together to get the job done. Easy team to communicate with and quick response to any questions we had. Highly recommend.

Cr
Review №43

Ladies and gentlemen, Thanks again for all your help. P.S. Tony was great on this. The adjuster initially turned it down, but Tony kept after it. Job well done! Very much appreciated.

Ra
Review №44

Hi, we were very pleased with how easy it was to work with Shelter Construction for replacement of our roof after hail damage, and with the quality of work done. Shelter staff worked well with our insurance company and did a great job of clean up when the job was complete. I would work with them again and recommend them to friends and family.

Ch
Review №45

We had our roof replaced by Shelter. They wonderful to work with! The Shelter representative we worked with was great with our insurance company and was there for every step of the way. The workers were efficient and got the job done very quickly. We would highly recommend them!

Ja
Review №46

Shelter did an awesome job on installing our new roof! Their team was friendly, diligent and detail oriented! It was over 100 degrees the day they did our job, too! Amazing management and crew! I have referred other friends to Shelter Construction!

Ca
Review №47

While the company was quick to contact and banter with our insurance to get money to begin the construction, the construction process took triple the amount of time we were originally told. We were told it would be feasible to be done in a month & it was supposed to be finished in July. Construction was completed by the beginning of October. For the majority of the time the house sat empty with most of the work taking place in the last couple of weeks. Since we were unable to live at the home at the time, this cost us a lot of money in rent, storage, utilities, etc. and delayed our home getting on the market during a good sales time.In addition, the work that was done was done shoddy. My father in-law had to spend days fixing trim and other projects. There were large holes in mismatched trim, trim cut in odd places and taken from other work we were doing, missing toe-kicks and other things we had do ask to be redone.That said, the workers always had a pleasant attitude... but in the end that doesnt fix a house. (Will try and post photos later.)

Jo
Review №48

The work performed was top-notch from the original inspection, through the roof installation, all the way to the final inspection. Kley was a real pleasure to work with, he worked with the insurance company completely, wasnt even necessary for me to talk with them. The roof was completed in one day, clean up done, and the dumpster was taken the next day. I would not hesitate 1 minute to hire Shelter Const. if I ever needed to replace my roof again.

Br
Review №49

Helped work through getting a roof replacement. Professional, timely and thorough

K
Review №50

I used Shelter for my storm-damaged roof in 2015. They did a great job working with my insurance company, presented me with great product options for roofing, and got everything done on time. The new roof is beautiful.in 2016, they performed a kitchen remodel for us, removing one interior wall. Again, great work, on budget and on time! Thank you, Shelter!

Ca
Review №51

Shelter Construction re-roofed our church building, church garage, and parsonage in an amazing day and a half! They were very professional in all of their communications with us. I would recommend them to anyone who needs construction work done on their home or business.

bo
Review №52

HUGE RED FLAG when the owner of the company JAY NORD is writing fake reviews on the company. As well as other employees.

He
Review №53

We hired Shelter to reroof our home. They were great to work with--responsive, efficient and very helpful through out the whole process. We are very happy with the job they did.

Ob
Review №54

The whole experience made feel like family.

Mi
Review №55

Craig from Shelter construction was very personable and thorough. They were very professional and timely and also did a great job with the clean up.

Da
Review №56

We had Shelter replace our roof. Overall we were very happy with the end result.One thing that was unfortunate is that there was a miscommunication between our project manager and the crew which caused shingles to be removed when there was an upcoming rainstorm. Due to this we had a small leak in our entryway. After contacting our project manager he was responsive and got the crew out to fix the issue as soon as possible.

Sa
Review №57

Jeremy and Matt did a good job and worked with our schedule. No issues with the work quality and performance.

Ja
Review №58

They shingled our entire roof in one day. Im not sure that ive ever seen roofers that were that efficient. They did a great job with the roofing and with cleaning up after they were done. The production manager that was in charge of the job, Matt Godin, even came out the following day to walk around the house, check out the shingles and make sure there was no construction trash left in my yard. i recommend them.

Ad
Review №59

My roof was completed quickly and with quality, no Complaints

Ad
Review №60

I had a very good experience working with shelter construction on my roof replacement. They do quality work and were very efficient.

Ka
Review №61

Shelter did a great job on our roof! Even correcting issues that were caused by a previous roofer 15 years prior. This was especially challenging with insurance and Shelter stuck with it. I would use them again.

We
Review №62

Shelter construction is very prompt in responding and makes sure you are 100% satisfied with their work. We appreciate all the great communication and great work.

To
Review №63

I found the services provided by Shelter USA to be of the finest quality, and highly recommend them.

Tr
Review №64

An (what we would suspect, because he was driving a company truck) employee, just tried to enter our home on a Sunday night at 11:15pm. When we started to shut the door on him he proceeded to shout and swear through the door until we said we were calling the police. He then turned off his lights and peeled out of the neighborhood. We have never done, and would never do business with the company.

Ke
Review №65

I thank you for all the work that was completed on my roof. When your company said you wouldnt charge more than what the insurance would pay for a full replacement, that was the truth!

Pa
Review №66

Did a good job. Would recommend them.

Ch
Review №67

Excellent work, fair price .... highly recommend this company

Ma
Review №68

Really bad experience with this company. Would not recommend for any type of work.

Mi
Review №69

I have had a great experience working with Shelter Construction.

Su
Review №70

We were very pleased with our experience with Shelter Construction and the work we had completed on our home following damage from a hail storm.

Ch
Review №71

Very fast and good work

Information
100 Photos
71 Comments
4.6 Rating
  • Address:7040 Lakeland Ave N #102, Brooklyn Park, MN 55428, United States
  • Site:https://shelter-usa.com/
  • Phone:+1 612-284-6985
Categories
  • Roofing contractor
  • Building restoration service
  • General contractor
  • Siding contractor
  • Window installation service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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