Great place! Hosea is great help if you have any questions!

Very patient and helpful through the phone. Asked questions and were answered right away

Good pool and jaccuzi.They have teams playing basketball and volleyball on specific days ..Group session excercises .Weight area has good machines and barbell varieties

The job was perfect the owner of the house was satisfied there was no reason not to pay me I just got to the address that appears in Google but does not live there is a different address we worked hard to put the roof on and now he doesnt want to pay us

Very clean and neat place.

Very patient and helpful through the phone

It was really cool. Got my swole on and .e and wifey was killing that treadmill. I did 30 min on a hill climb.

Sad to see when the front desk employee doesn’t even wear a mask and scrolls on their phone and refuses to acknowledge you as you enter. Doesn’t feel covid safe or inviting.

Pretty good place to workout!

Money grabbing corporate. Avoid at all cost! They will steal everything they can.

Convenient. You can check in anywhere.

My favorite gym in Minnesota by far Aaron , Hosea and Demetrius create a great atmosphere they always make me feel welcome. Honestly I can’t go to any other LA fitness the entire staff is awesome. The cleaning staff works very hard to keep the place looking nice! Probably the most diverse LA which is great I love being able to talk to people about so many different things I always meet wonderful people there. Don’t go anywhere else but this LA if your in Minneapolis area

Great place to get back in shape and its clean and safe

Most staff are freindly and welcoming along with very helpful but one guy likes yell at to wear a mask but then wears his wrong most of the time. Place is always clean and plenty of cleaning products available to wipe your machines. Busy but not to busy and would highly recommend this gym to friends and family.

Love it thanks for asking..

Great place to work out. Clean place nice equipment and inexpensive.

Good customer service and clean

Very well maintained and cleaned. Excellent customer service as well

Typical good LA fitness

Clean and disinfectants are readily available.

I love this place

I am a 25 year fitness industry employee/owner. Im writing to review Aaron, the Operations Manager at this location. He customer service is wonderful. Hes gone above and beyond to help me understand the details of my membership plan and has helped me make several changes to my membership as Ive requested them. I always feel welcome, recognized, and valued at this center. Thank you Aaron!

MATT IS AWESOME HIGHLY RECOMMENDED

Well organized and maintained all the time and good customer service

Great staff and people.

With blue cross and blue shield health insurance this gym is at a reasonable price and even without it, its fair for those who really are active. Classes are all around, different events from basketball to volleyball get set up. The janitors are always on duty cleaning something! There are rarely times machines are down. The locker room is a pretty big. The sauna is new and nice when people dont pure water on it and fry the coils. A swimming pool, sauna, dance room with punching bags to practice. A cycle room to go in for your own peace of mind. The environment is positive all around and there is diversity! I love this gym!

Giving more than 1 stars because some of the classes are quite good (Maya is a great instructor, in particular). Outside of that, its a pretty sub-par establishment. Employees hardly look up from their phones when you walk in the front door, and it took me THREE attempts over the course of about six months to cancel my membership. They said I had to cancel in person with the manager, who was consistently never there during the hours that the front desk said he would be. It is MADDENING how difficult it is to cancel a membership. They are the Comcast of the gym world, ..the entire experience made me NEVER want to sign up with them again. I hope that their corporate offices consider making it easier to cancel or modify plans, because as-is, they are losing the potential for return customers.

They have a lot of room to workout and everything you need to do what you want to do.

Great location but...i been with them for 4 years: On this location, the males Sauna breaks often (it has to do with the drain pipes, all toilet stuff ends up in the sauna) also, i have seen roaches and ants crawling. The wood in the walls are breaking apart.The staff are new each month (they lack training in customer service. The front desk person is in the phone all the time and often none)They double charge my card and they refuse to issue a refund!

I joined this gym in 2015, after having a really bad experience at a Brooklyn Park gym that is now closed. I didnt find this LA Fitness location to be high pressured. Sure, they tried to talk me into things, but I was firm on what I wanted (I have a lot of health issues and can only work out in the pool and have a physical therapy program I stick to). My husband joined this gym in June 2018 and he was not pressured either. These are our pros & cons of this location:Pros:* Did not feel we were pressured into joining, got good info and signed up for what we wanted.* Equipment is always in good shape and my husband never has to wait to use the machines.* There is normally a free lane in the pool for me to exercise in, though I have to wait sometimes.* With my insurance reimbursement, the cost is fairly inexpensive (Im grandfathered in since 2015).* I made sure I have the multi-location membership, so I can use the LA Fitness centers in other cities Im in.*JOSEA is one of the all-time most friendly people Ive ever encountered at this gym! He is new here, but tries to make every single person that goes in or out feel special, which we appreciate so much! This is actually what weve been looking for here (see cons).*I had to freeze my membership for 2 years, due to health issues and not being able to go by myself and I didnt feel judged. Staff was easy to work with. I reinstated my membership this past June.*I really appreciate that children are not allowed to go unsupervised in the pool, as this pool is very busy. There have been a few people that have tried to break this rule, for the most part, that is well supervised.Cons:*This location could be a lot cleaner, especially in the showers, hot tub & pool. The first week I started back to this gym in 2018, I got an infection, which my doctor thinks was from the hot tub, but I really need it for my muscle pain. I do tend to go late in the evening, so that may be part of the problem. I will not step on the floors without my gym shoes, I dont even like to touch the walls or the shower curtains. Id really like to see them improve the janitorial services here.*There is rarely anyone at the front desk and the scanners werent always getting us checked in, though I feel this has gotten better in the last couple of weeks. I recommend you use the LA Fitness app to check in, you can spot it, when the scanner misses your check-in. There are only a few people that are friendly here, most of the staff wont even look up from their phones or conversations with other people.If these 2 things are improved, Id give this location 5 stars.

Nice place and great staff members. Well spaced out for COVID and constantly cleaning by the janitors. Excess cleaning suppliers for members to use anytime of the day.

Hell no, second cleanest location but Ill have to take their word for it.This gyms near by my home I see it every time I get groceries so I finally decide to walk inside and see what they offer. I got 40-50 lb I need to work off. I greet the front desk nice gal, request a sales rep or manager to look into getting a membership.The person who met me wouldnt leave the front desk unless I KNEW I was going to sign up. I tell him strait to his face that I first want to learn more about what Im getting into so he rambles on about all the equipment they have. I sigh and say Id wanna know things like cost, or to see the layout of the gym properly. (lets face it, loads of gyms have weight training and elliptical equipment) He says he wont talk cost or show me anything because I might be a competitor. That I can see all that online. I strait up told him he was paranoid. He then accused me of wanting a free membership. At that point it was time to leave.ANY gyms ideal customer may be the one who pays them and never walks in the door but if thats their outfacing appearance (like this was) run. I happened to be someone whod visit 3-4 times a week so I wasnt the client they wanted.

Id give them a 4 1/2 but can only give 4 or 5. Great location, nicer equipment, pretty clean locker rooms. The people seem to be nice and willing to help if you have any questions or complaints. Which Ive never had a complaint. Im not a resident here but come here whenever Im in town! See yall next time.

Good clean workout placeFront staff very friendlyLots of free parking

Clean, available equipment, friendly employees. Well be back after the shut down.

The hot tub was not really hot. It was also dirty. The locker rooms are nice, but I dont like the fact that they dont have a swimsuit dryer (to my knowledge) Other than that its good.

I went in upset and left happy. Not only did they fix my problem they were respectful and understanding.. The front desk was very polite and excited to see guest. I want to give thanks to the Manager Aaron for solving my problems so quiclkly and willingly. 5 stars guys!

I am pretty familiar with this place as my dad and Iare regulars here. We go several time a week. The lifters here are very friendly; they like to say good morning and look forward to seeing new and familiar faces. There are elderly whom I often see enjoying water aerobics or sitting in the hot tub or the saunas in the locker rooms. We like to clean the machines after we use them and this gym is really clean.

LA Fitness in the Brooklyn Center location is a GREAT place to work out. The staff are very knowledgeable, approachable, and friendly. The location is clean and presents a positive atmosphere. I also appreciate the kids club hours. I work rotating shifts so if i cant make it in the morning I can always make it in the evening. Definately recommend LA Fitness Brooklyn Center!!!!!

I love everything about LA Fitness, but a bit dissappointed on how they try to upgrade the app and now its not working properly.

I like the diversity of equipment offered at this location, several squat racks, huge selection of free weights. Honestly a great place for lifting heavy and going hard.My qualms with this location so far have mostly been with the locker rooms. Always stuff strewn around the floor and never feels like its been mopped. Often at least one of the sinks doesnt works, and the showers are pretty grimy. No nozzles on them, just fires water out prison style.The hot tub was also pretty disgusting, I could actually see brown floating in the excessive foam. Sat down for about 40 seconds and immediately got out.So far the staff have been very friendly, however the front desk attendant is pretty much constantly on his/her phone. Seems like a pretty big no no at work and makes it seem unprofessional.I only feel the need to write this review because I feel this place has a lot of potential and with a bit more care could be almost up to lifetime standards.

The manager not doing his job and so as others

Thus gym is definitely a community with great support system and amazing professional trainers.

You should join LA Fitness at this location specifically. Staff is friendly and professional, patrons are kind and considerate. The club is clean and well cared for with equipment that is well maintained and refreshed when needed.

The staff is friendly, equipment is In good condition and up to date, and it’s an overall clean gym. Would recommend!

This place is wonderful, the staff is very friendly, the place is nice and clean. When walking into the gym you feel welcomed. I used to go to the LA Fitness in New Brighten but felt the need to go somewhere else because the staff there is very rude and they are always on their phones or computer watching movies instead of greeting you when you walk in like they do here in Brooklyn Center.

Great gym, good area, friendly staff. A little warm upstairs by the treadmill and elliptical area. Pool was nice.

Very busy club. Not too many bad apples. Nice equipment. Things are usually fixed in a timely manner. The staff is hit or miss on being friendly. Usually more concerned about their phones then checking you in or talking to one another. One bad thing is Im convinced there is no female janitor on the weekends because the female locker room gets gross. One time there was no soap and the guy at the desk said there was no female janitor and he couldnt go in there.. and basically an oh well... too bad for you attitude. When there is a female janitor she is always working hard to keep things clean. But hey its my local club.... And I still go everyday.. Side not I havent been in the pool or hot tub in over a year... It was just too gross.. (the hot tub).

This gym has great modern equipment, and seems to have plenty of machines to accommodate workout styles. The only thing I dont like about this location is that more-so than any other LA Fitness Ive ever been to, nobody ever puts their weights away here. It quite odd.

Best LA Fitness location Ive been to. The facility is ALWAYS clean. The machines are constantly cleaned. The staff is very nice. Love the Zumba class and the swimming lessons. I was going to the New Brighton location before and too crowded and not as clean of this one. Would recommend everyone go to Brooklyn Center location. Have NEVER seen or experienced any violence.

This is one of my favorite LA Fitness gyms because the equipment is newer and theres a lot of free weights. It doesnt have a racquet ball court like other gyms but its got everything else. The locker rooms dont stink as much either. The area itself is a little ghetto but Ive never had issues personally. The staff currently is good, it wasnt a year or so ago but I they cool now.

Friendly staff, equipment usually in good working order, never had an issue.

Good gym, usually pretty empty. Love that they have 2.5s and not 5s like most LA fitnesses this size. Only negatives are the lack of re-racking by gym-goers and the long broken machines.

If you are looking for a clean gym with a reasonable price tag than this is your place.Just be aware, if you need customer service of any kind, stay away, far away.I signed up for Personal Training at this gym and was happy enough for the first 4 months. Then they had a shortage of trainers and I was unable to use my sessions during a time that worked within my schedule. Trainers are only available Monday through Friday, not on weekends, and during the summer of 2015 they only had 1 trainer on staff.I put up with this for about 8 weeks until another trainer was assigned to the gym but that trainer stood me up. I asked the front desk where the trainer was and they didnt know so I worked out on my own for an hour waiting for her, she never showed. When I went looking for answers I was given the run around, promised phone calls from the VP that never came, and was greeted with rude employees at every turn.After finally getting in touch with corporate, and a few more failed promises at phone calls from the VP, I finally was able to get in contact with him (10 days of phone tag later). I concluded that this company does not respect their customers and wanted to cancel my plan. The VP let me out of the contract without a buy out but did not refund any of the sessions I was unable to use due to the unavailability of trainers in his gym. He would not even refund the 4 sessions I was billed for while he was not returning my phone calls.Bottom line - this company will expect you to uphold your end of the contract but they do not have the uphold their end. They do not need to speak to you with respect or answer your questions in a timely manner. If you dont need to deal with customer service at all, then this gym might be okay. But if you do, then good luck.

Is all good

They have a lot of great classes at this club. I really like the cycle classes at 5:30 p.m. on Wednesdays. And the cycle class at 9:15am a.m. every Tuesday and Thursday.

Great place to work out. Clean and up to date equipment. The employees are super nice and I have not had a bad experience. The fees were what I expected and of course they work with most health insurance companies so your $25 monthly fee is now $5 a month when you work out 12 times a month.

My workout sanctuary

Just joined, Awesome facility! And I chose them because once your a member you can use all their gyms worldwide not just in your start area. 🤗🤗

Love going here. Good staff and patrons. They keep it clean and pretty up to date. Im happy at this location.

High price

LA fitness is the sweet spot of gyms. 24 Hour gyms dont have the equipment you need and places like Lifetime charge too much for what is provided. If you are self guided, you can do everything you want to do at LA for around 25 dollars a month.

This gym is simply the best no matter what time I go

Pretty decent gym. There are a lot of regulars here and for the most part people keep to them selves. No pressure by staff for private lessons at least from the male perspective. Sometimes sanitizer will be out and wont be refilled for a day or two.

Ive been going to the new Brooklyn Center location about 5 times a week since it opened. I think its a terrific place. Anytime a piece of equipment is out of order, it seems to be quickly fixed. The facilities are modern, clean, and friendly. I never have to wait for equipment, even during rush hours. I like the individual showers and the individual TVs at the cardio machines. For the price, I think it cant be beat. I have zero complaints.

This gym is one of the more expensive ones but it is nice, state of the art equipment. This gun is huge but like I said. Expensive. Once you get a membership thoug pretty much get to join all kinds of classes for no additional charge. Not only that but my a lot of insurance companies pitch in on the bill of thoug go a certain amount of times out there week or month.

Ive been having a love-hate relationship with this gym. I love it because its close, the equipment is clean, and there are a lot of different options, but I hate it because I am unable to talk to anyone about creating a plan for myself, to get where I want to be. I called and asked if there was someone I could talk to about creating a plan, and they said the only way to do that was to pay a crazy amount of money for a personal trainer. I find that ridiculous. I feel as though the staff should be there to help you get your body in the right place, not try to weasel you out of more money. I spent well over $800 for a year and a half membership, and I feel like that should cover EVERYTHING, including trainers.

Very clean and respectful place has all the amenities of a health fitness place including swimming pool and jacuzzi along with exercising in the water with an instructor that really really put a lot into her workout for everyone the desk clerk was very polite and that day was very cold outsideI dont know what the prices are to join the club but Im sure its competitive resumably... If youre going there just to check it out youll see it double level workout area very spacious very open Im very clean place I give it a five-star rating...

Gets too over crowded at night even with the pandemic, people can’t read sigh no social distance, none membership sneaks in front of the person on the front desk who is always on the phone

Greatly helpful and motivating staff! I came here mostly for the peaceful sauna and relaxing hot tub. However I was always encouraged by the staff to do some cardio training, I appreciate their efforts!

Stop by to talk to one of the reps today to get general info.., not very impressed with the presentation, wanted to pressure ME into signing up and offer 4-5 diff rates. When I told the rep that I have to go now and be back later next few days, he was very rude and make fun of me. I do NOT want to recommend anyone to go this location.

Super clean and very good Z instructors. LaurenP is ZAwesome!!!

I get several calls a week from a guy working here trying to get me to start a membership and the voicemails were very unprofessional and weird. Its excessive and annoying so I just called to be taken off their calling list. So turned off Id never get a membership there now.

Awesome I Love Everything About This Place From Staff To The Machines

Best bang for your buck. Lots of equipment and clean facility.

My best gym, always clean and the different classes of exercise makes training fun.

Never pay an enrollment fee this is just the commission their employees get for new memebers. Also, I was offered the $5 a month up charge for being on a racquetball league, and they dont have racquetball courts at this location! Pool looks gross, equipment selection great, facilities clean. Clearly run by underachievers.

I love this gym, one of the nicest LA Fitness in the metro by far. The equipment is new, they have lots of free weights, and its never busy. Both the staff and gym regulars are friendly an encouraging.

Can not recommend this gym. Please please do your research. It’s damn near impossible to cancel your membership. The staff are highly aggressive about enrolling you in as many programs and classes as they can. The manager some short Black Guy has an incredible pompous attitude. Go anywhere but here

I am so disgusted with this gym. Ive had a lot of issues with my check ins getting counted. I went for an entire week until someone finally told me that my key faub wasnt working and I had to use my phone! I have tried contacting them to tell them I want to get counted for the week I had been there and that it was on them for not telling me that it wasnt registering! Ive gotten no response.Also there is broken equipment that hasnt been fixed in weeks. Im going to start going to a different LA Fitness since the Brooklyn Center location cant get their act together.

Good place to work out, but staff is very unprofessional. The Zumba classes are great!

Unfortunately some dick bag broke my lock and stole valuables form my bag while I was working out. I didnt expect the staff to care and was not disappointed when I was right. Its too bad that there are some bad apples at this location because the equipment is great. Their dumbbells are in 2.5 lb increments, which I love. LA fitness works well for me because I put my ear buds in and do my own thing. I do not rely on staff for anything. This is the best tactic at any LA fitness.

Great place to workout. There is enough equipments available to use, and favorite is the boxing/punching bags.

I’ve worked out at this LA Fitness for several years on and off. The staff turnover is very high and each time they hire new ones, I can say with certainty that they’re all very rude. Example is they take their time getting the scanners to scan your ID while having side conversations with other gym members or co-workers. Additionally, I was once told that I would be “ID’d moving forward” if I forgot my gym membership. Also, making changes/cancellations to accounts are extremely difficult for no reason. Other than that the gym is relatively clean and building is pretty new.

Note: I ended up switching gyms. The single star reviews on here are nuts, this place isnt as bad as they say. Its half the price of LifeTime and the quality reflects it. Theres still a ton of machines and weights. Tons of cardio and a good pool. The hot tub is over chlorinated and usually pretty dirty, though. The locker rooms vary wildly in cleanliness from day to day.

Worse place with customer reviews. They want you to join and pay money just to reach their monthly thing. They will try at all cost to avoid giving you a free membership tryout. They are pretty good liars, which the website is totally different.

The best part about this place is that the sauna is really hot. Lots hotter than life time fitness in Maple Grove.

Tiny little gym and too crowd evening time.

Ive been going here consistently 3-5 times a week since December 2013 for about 6 months now. I usually workout sometime between 5:45am-7:30am Monday-Friday. All the employees are really cool, friendly and Ive got to know some of them by name. There are always cardio marchines and squat racks available. Ive never had to wait to use any equipment. I would definitely recommend this location if you are a LA Fitness member but the cost of $15 is steep if you are not a member and coming in for just a day.

This gym is actually a great value and the people who work here are great too.

Very rude and unwelcoming workers. The environment of that place is very negative. I presumably just go along and do my thing but I cant stand the fact that L.A Fitness will just also let their workers to be so rude to their customers. Obviously, the GYM is not a comfortable place to be in for some people, but when you have workers that have attitudes and are rude constantly, you feel even more uncomfortable and unwelcomed. Its definitely a BIG NO for me. Im leaving L.A Fitness for good to LIFETIME. Thank you but no thanks.

I like the gym, not the staffs... so rude, I have to waited for 30 minutes to a hour just to talk to them. Some they didnt have anything to do, but ignore their work. I hate how 2 to 3 different staffs telling me 2 to 3 different things. Its doesnt make sense at all... they trying to cover up the billing or the charge on my account that i wasnt aware... they are just bunch of liars, unprofessional, and rip off

The pool is too small, the clientele is pretty cool though. The staff is friendly and knowledgeable.

Its a reasonable priced gym. If its convenient then it will work for you.

Ive been a member here for a few years, and have yet to see an improvement in the customer service. I got a friend to join and I inquired about a referral bonus (which many other businesses offer) and received a very condescending response from one of the salesmen. He told me to wait and came back with a five cent lanyard for LA fitness, which I would only use if they paid me for the advertising. He was very patronizing and rude, and I unfortunately still see him there. I have another friend who is interested in joining, but Im discouraging him due to this interaction. The sales people are great until you join and have any issues,then they arent as interested in talking to you. I used to swim at the Brooklyn Center location as well until I noticed the pool was very cloudy, and was not being cleaned, and there were little bugs all over the shower near the pool. Disgusting! Hopefully they have resolved these issues by now. I happen to enjoy the zumba classes, so Im still a member, but I highly recommend any other location besides Brooklyn Center.

Clean locker rooms. Nice facility overall.

Great place to workout, the staff is really cool much better than the staff at other locations who looked me up and down as to say what are you doing here and this place is really clean always smells clean which is a big deal for me also I brought up a concern to the manager he addressed it right away, the only things wrong is that all of the fitness centers arent 24 hours.

Helpful staff and equipment thats new and will help whatever youre working on for your fitness level that eill help you improve

Locker room are good equipment is ok. Workers here ok.

My favorite location in the twin cities. Muneer does an excellent job of keeping the facility maintained and makes sure everyone has a positive experience. Not saying things dont go wrong, but he makes them right. And Myra makes Zumba a joy. I have never seen a broken piece of equipment go unfixed. You walk in the next day and its ready to go. Highly recommend this gym. They try to get you to sign up with a personal trainer when you first start, but no hard sell after that, and thats great.