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Hitzeman Funeral Home & Cremation Services
9445 31st St, Brookfield, IL 60513, United States
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Ma
Review №1

My father’s burial was not straightforward. While he died in Michigan, we wanted a service in Chicago’s western suburbs where he lived and his burial plot was an hour outside Chicago. I contacted Hitzeman while Dad was in hospice. Not only could they handle those complications, they were prompt and started helping us with arrangements immediately, even though I kept telling them there was no rush - my dad was doing ok. Thank goodness they were on top of it all, because my dad took a turn and died much sooner than I anticipated. Thanks to Scott & Chuck, we were ready. Every call was answered immediately, every question answered promptly. The process, all of our options and the costs were clearly, thoroughly and patiently explained. Everything was prepared and ready exactly when it was supposed to be. No hitches. No surprises. Excellent service and extreme kindness during a difficult time.

Pa
Review №2

Hitzemans does a highly professional compassionate reverent high quality job in serving families of the deceased and walking beside them through the delicate difficult process of loosing a loved one. We highly recommend them. They treat you like family and did a terrific job supporting our family during the loss of both parents over a 6 month period.

Ki
Review №3

Chuck and his staff gave our family such loving service when we planned our mothers funeral and visitation recently. Everyone we dealt with from Hitzeman by phone, in person or by email responded in a kind and efficient way. Thank you for helping us celebrate the life of our mom.

Iv
Review №4

Having to deal with a loved ones death is never easy, and having to plan the arrangements is extra tough. I called several places, and from the moment I called Hitzeman and talked to Donna I felt relieved. Donna was very compassionate and caring. She was truly an angel to talk to during such a difficult moment. When we arrived to make the arrangements, Scott helped us and continued to deliver exceptional service throughout the entire process. They were accommodating, thoughtful, helpful and very genuine. We appreciated all of the efforts made to help us honor our mother in her last physical moments with us. They helped to create a burden free experience from start to finish. I highly recommend them!

Ma
Review №5

Hitzeman was wonderful during my grandfathers passing last month. The services were tremendous and Hitzeman was able to honor all of my family’s requests while still following covid guidelines. The owner is extremely knowledgeable and was able to answer all of our questions honestly and compassionately during this difficult time.

Tr
Review №6

The staff at Hitzman’s are exceptional. We had my Dad’s service there.They went above and beyond for our family, from the moment we walked in to make arrangements up until the very end. They are professional, courteous and very patient with a families needs and questions. We could not have ask for a more beautiful service for my Dad. Thank you so very much for everything Chuck, Danielle, Donna and Scott. You made an awful time in our lives just a little better

Ar
Review №7

Losing a loved one is never easy, it’s an extremely difficult and emotional time for a family but the staff at Hitzemans truly went above and beyond for my grandfathers service. They were empathic, professional, and accommodating even during Covid. They were extremely organized and detail oriented in a time of disorient and haze a family typically goes through when losing a loved one. They made the process smooth during our time of need and my family and I will be forever grateful for their hospitality.

Li
Review №8

The Hitman Funeral Home was beyondhelpful and kind when my husband passed. . They got myself and family through a difficult time. Id recommend them to everyone.

Va
Review №9

Hitzeman Funeral Home is a pillar of the community. Such integrity and respect in all of facets of their business. They treat their clients with the utmost dignity, and are constantly giving back to the neighborhood. They recently held a meet and greet event for the Chamber of Commerce and local small business owners. Many amazing connections were made that night. Love that they recognize and value building these relationships, which strengthen our community.

Ms
Review №10

Hitzemans Funeral Home assisted my family with my brothers passing. They are incredibly professional yet very caring. They truly understand the pain that a family feels during such a difficult time. The care that they take to honor a loved one surpasses any that I have ever experienced. I highly recommend them not only for their kind and thoughtful nature but also for their facility and services. Their facilities are clean and well lit. It creates a calm setting, which allows for families to focus on their loved one. They also take care of everything from start to finish.

ma
Review №11

Hitzeman Funeral Home is family owned for nearly 115 years. Over the decades, they have handled the funeral arrangement for numerous members of my family and extended family. The Hitzeman family and their staff treat you in a professional, kind and caring manner, helping you through the most difficult times of your life. Additionally and very importantly, their presentation of your loved one is amazing Your loved one is not caked with make up and does not look ashen. Rather, your loved one looks so natural, just as you remember them when they were alive and well. Truly a gift. Words are not enough to express my gratitude.

An
Review №12

Very much appreciate and acknowledge every aspect of what was provided by Hitzeman. Taylor, Donna and Chuck were all extraordinary from the first phone call to say I dont even know how to have this conversation. to the very end we were taken care of. It was dignity, grace and ease through the entire process.

Le
Review №13

The Hitzeman family has been in our community for over 100 years making the transition of a family loved one as painless as possible. They are all very respectful and professional. They give back to the community. They care about our community and show care for our deceased loved ones. They are deserving of consideration when their services are needed.

Ba
Review №14

I’ll always be grateful to Hitzeman Funeral Home for the superb way they took care of my father’s wake and memorial service. Their combination of efficiency and compassion were crucial at an overwhelmingly emotional time. I know Dad would have been pleased with the arrangements. They were handled with care and sensitivity every step of the way by the first-rate staff at Hitzeman.

Ca
Review №15

When my Uncle and Aunt passed away within 7 months of each other, on both occasions they were very comforting and assuring. Every detail was covered and carried out beyond my expectations.

Ch
Review №16

I am proud to be the Fifth Generation Owner and Operator of Hitzeman Funeral Home.My mission is to provide impeccable service that will exceed your expectations for generationsto come.I know that our success depends upon how we treat each and every family we serve.and truly appreciate your continued patronage.I pledge to continue the Hitzeman tradition, exceptional level of service to the families we serve andto support the community in which we live.

Fe
Review №17

I have attended several funerals here through the years. The staff was very thoughtful and anticipated the individual needs of each family. Additionally, Hitzeman is very active in the community. Kudos for making such a difficult time in peoples lives easier for them.

Ma
Review №18

Chuck and Donna at Hitzemen Funeral Home could not have been more helpful and supportive with my fathers funeral. My family and I highly recommend them.

Pa
Review №19

The Hitzeman family has helped my family for generations with all our funeral needs. They are all extremely helpful, kind and compassionate in a families time of need. I would very highly recommend them.

jk
Review №20

The Hitzeman family has taken care of the funeral arrangements for three of our parents over the years. They are the most caring and helpful people we have ever known. We cant thank them enough for making a stressful and emotional time so comforting.John and Paulette Kutska

Ja
Review №21

Chuck and Danielle Hitzeman are lovely people with compassionate hearts. They give back to their community by supporting local non-profits and excel at their business. I have attended many, many services at Hitzemans; their staff is efficient and friendly, the funeral home is clean, and well-kept, the service is outstanding. I highly recommend Hitzeman Funeral Home.

Ch
Review №22

Hitzeman is an exceptional example of what local business should be. Compassionate, kind, and community-focused. I highly recommend them to anyone facing this difficult time in their life.

Ri
Review №23

When I lost my Dear Wife to cancer a number of years ago, the Hitzeman Family were Extremely Caring and Helpful during my very difficult time. I highly recommend their services.

Al
Review №24

Our mother/mother-in-law was in hospice for a month with terminal cancer. We were devastated and appreciated the kindness of the entire Hitzeman staff. They were patient with us since there were many of our family members involved in the services and we had a longer time to plan than what is usual. All of our questions were answered. All of our requests met. No detail was considered unimportant; so wake/services were perfect.

Ju
Review №25

I have used Hitzemann Funeral home for many family members in the past. I feel the service I received was very helpful. My Mother passed away last year and I was very satisfied with the help received . I would recommend them any time

Pe
Review №26

I went to a funeral if my very good friend’s husband. I felt that Hitzemsn’s was extreme professional. It was well done.

Ch
Review №27

Chuck, and his family, at Hitzeman Funeral Home are truly wonderful people and I wouldnt recommend using anyone else during such a difficult time in your life. They are truly wonderful.

Pa
Review №28

I have used Hitzeman Services several times, and the entire staff has always been very helpful and compassionate.

We
Review №29

They very compassionate when my father in-law passed away

Lo
Review №30

They helped us prearrange my mothers funeral

Bo
Review №31

Very compassionate.

Vi
Review №32

Awesome service

Information
3 Photos
32 Comments
5 Rating
  • Address:9445 31st St, Brookfield, IL 60513, United States
  • Site:http://www.hitzemanfuneral.com/
  • Phone:+1 708-485-2000
Categories
  • Funeral home
  • Cemetery
  • Cremation service
  • Military cemetery
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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