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Borth-Wilson Plumbing & Bathroom Remodeling
3270 N 126th St, Brookfield, WI 53005, United States
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Li
Review №1

Borth Wilson did an amazing job on our 2 bathrooms! The quality of the tile work, floors, cabinets, all it is was excellent and we are loving our bathrooms! They worked with us to help us pick the best colors to compliment our home, the best lighting, faucets, so many decisions that they made easier because of their expertise. We got a weekly schedule that was followed exactly. This was an amazing experience and we could not be more pleased! HIGHLY recommend them!

Ch
Review №2

We enjoyed a very positive experience with Borth-Wilson. The workmanship was excellent, as was their communication through the two projects. Their approach of waiting for all materials to arrive before beginning work ensured the projects would proceed on time. Each week, we received a schedule for the coming week’s work, and they were true to their word throughout. In addition to adhering to the schedule, they also stuck to the budget. I would recommend them without hesitation.

Ol
Review №3

I am highly disappointed that I received a call 5 minutes before my appointment time informing me that my appointment was cancelled because of an unavailable employee. I would have imagined the employee would have been in route prior to 5 minutes before my appointment time. I waited 5 weeks for the appointment, confirmed it a week in advance along with several follow up calls and emails, that were about price increases, just days before my appointment. The newly discussed price was also baffling because I was informed that the job would be 2x as much as what I discussed initially over the phone. If there was such a large discrepancy I wouldve imagined that it would have been discussed more than 3 days prior to my appointment. I was told the price difference was due to permit issues they had recently discovered with other clients. However I was given an additional estimate 3 days before my appointment over the phone, which I do not know why it could not be done 5 weeks ago, if there was such a difference. So after several calls and emails concerning price all the way up until the day before my estimate appointment an employee is mysteriously unable to make it 5 minutes before the start of my appointment. They left a message stating they would contact me to reschedule but I never got a callback. In conclusion, my experience with the company was highly unpleasant. I have definitely been given the run around.

Am
Review №4

We were impressed with this family owned business. They walked us through all of our options and made us feel very comfortable as we underwent a major bathroom remodel. All of the workers that came into our home were respectful and explained every detail of their work. We highly recommend Borth-Wilson!

Or
Review №5

I’ve been with Borth Wilson for years now. They have great service and are always able to fix my issues which have been extensive. They have fixed toilets, water heaters, changed plumbing, and most recently installed my dishwasher. They come out promptly and always get the job done!

Sa
Review №6

We filed a claim with Universal Home Protection because we had some water marks on the ceiling underneath where the upstairs shower drain is. UHP hired Borth-Wilson to come look at it. The gentlemen spent 30 minutes in the house, cut a hole in the ceiling and determined it wasn’t a “plumbing” issue, and therefore wasn’t covered by the warranty. That was all fine, but they charged us over $250 for this. He was professional, swept the floor, and gave us important information, but we feel that being charged $250 to “open living room ceiling and inspect 2nd floor master show plumbing” is excessive. We wouldn’t hire them ourselves, and will vet any contractors hired by UHP in the future.

au
Review №7

They did an awesome job on our basement. Office staff was very professional as well. Thanks for your part in our basement remodel

Ca
Review №8

Borth/Wilson did a complete makeover of our main bathroom and powder room. We could not be happier with the finished rooms. All employees of Borth/Wilson were a pleasure to work with. We were given a schedule of how work would proceed, which was very helpful. All the workers, including carpenters, plumbers, tile layers and painters, were the very best in their professions. They all did expert workmanship - covered everything that had to be covered - and cleaned up every single day.We give all involved a FIVE STAR rating. Thank you Borth/Wilson.

sc
Review №9

I very much appreciated their professionalism from setting up the appointment to performing the job in its entirety. Friendly staff that answered my concerns, and performed their tasks in a timely manner.Would, and already have referred their business. Sincerely Scott

St
Review №10

Erik arrived within an hour of my request to repair a plumbing leak and to install a new kitchen faucet. He was prompt, friendly, professional , kept a clean work area and completed the work quickly and without incident. Billing for work performed was reasonable.

Le
Review №11

Owning properties is a hassle. Especially in Milwaukee. After letting the company know thatthe property was located in Milwaukee, WI, they provided a blind estimate of an unreasonable $25,000.00 to install ONE bathroom for a residential property. THANKS!! But NO THANKS!!!

Ma
Review №12

Replaced 10 year old water heater. Wont use anyone other than Borth-Wilson for plumbing. Have done many repairs and replacements in our home. Always outstanding work and excellent communication!

As
Review №13

Borth-Wilson Plumbing & Bathroom Remodeling was incredible to work with from start to finish. Professional on the phone when scheduling and our plumber was very knowledgeable and let us pick his brain a little about up coming issues we think we may have with our house. I will be using them in the future for any plumbing or remodeling. So happy to have found a local business who I can support in my community.

Ch
Review №14

We had a issue with a previous plumbing company that our home warranty recommended. After not hearing from that plumbing company for three weeks, we decided to use this company which I googled and they came out a couple days later and fixed our issue with a reasonable price. Highly recommend.

Li
Review №15

I had a new toilet and both other toilets insides repaired. I was impressed with the professionalism of Eric, the Plummer. He was very knowledgeable, informative and even taught me how to use caulk. We have used Borth/Wilson for a couple years and find them very accommodating to our plumbing needs. I strongly recommend their services.

Ma
Review №16

Eric did a great job on two toilets. He was on time and completely professional. Clean up was great. I will use Borth-Wilson for any future plumbing needs.

Ni
Review №17

08/28/20: Exceedingly pleased with Borth-Wilson remodeling of our bathroom. Work was on schedule and within budget, job completed in little time and crew were friendly and most accommodating. We recommend this company highly.

Sa
Review №18

Borth-Wilson Plumbing & Bathroom Remodeling provides excellent service from start to finish. From my initial phone call with Barb to schedule the work through completion of the plumbing repairs by Erik M., the process went smoothly. I was very pleased with the quality of Eriks work and would recommend Borth-Wilson Plumbing in a heartbeat.

Va
Review №19

Excellent regarding Everything; quality, professional, efficient, effective, & $! I couldnt vouche for them more. (Had to install new water heater.) This is the 3rd time Ive used them (other time toilet repair and shower handle & slow drain). Local small business does it again.

Cr
Review №20

I had an issue in my shower’s faucet and contacted the company. The pumbler came this morning and did a great job, quick and efficient. He was skilled and pleasant. Highly recommend Borth Wilson!

ca
Review №21

Full name: Carol WoodI had a partial bathroom renovation. Don came by first to evaluate and make recommendations. What I really appreciated from him was his expertise and recognition of my desire to keep things as simple as possible (knowing that nothing is ever truly simple in any renovation). He understood what I wanted and provided a good quote with all the details. I met with the designer and picked out tile, fixtures etc. She also helped me with picking out paint even though I was doing the painting myself. Then came the big part - demo. There was an unexpected air vent to work around and everyone was really responsive in figuring out the best way to get my bathroom done without adding a lot of cost, time and still meeting my goals. I was really impressed with this and the way the team worked together. Also, a small note but important, they really cleaned up after themselves every day. Very meticulous. It is now 2 months later and I am very happy with the process and the outcome. In short, excellent work, excellent people, excellent company! Highly recommend.

Vi
Review №22

Borth-Wilson Plumbing & Bathroom Remodeling is a 5 STAR company with Excellent Customer Service, and very Professional Skilled Technicians. We have frequently recommended their service to our family and friends over the years. Vicki Prochnow, Brown Deer, WI

Br
Review №23

Excellent plumbing service that we asked to replace our home’s main water shutoff valves. I highly recommend for thorough and competent work performed at a good value.

sc
Review №24

We had a leaky shower that created a lot of problems with water in the basement and behind the drywall. Don came out and pointed out what needed to be done to resolve our issue. It required tearout and replacement of the shower unit. We are very happy with the new design and quality workmanship that was done. Other than a slight setback to install because of the COD-19 and the wrong door shower door delivered, we were extremely happy with the final product.

Br
Review №25

I have waited several months after our bathroom remodel to offer a review, just to make sure everything was holding up, so here goes: These guys are the best. John, who oversaw the project, was incredibly skilled, courteous, and a super sweet guy. Mark, who did the tile work, was efficient, hard working, and a true artisan. All the workers who helped, the electrician, the painters, the guy hauling materials in and out, were professional, courteous, and managed to make this big job go smoothly and efficiently. I am so pleased that we chose this firm to do our remodel. Great job!

Ji
Review №26

We needed an old drain and pipe replaced. Erik arrived on time, was very professional, replaced the drain, updated the water lines, and even gave us advice on other issues. Price came in under the quote. We will definitely be using them for all of our plumbing needs!

Ca
Review №27

We have had both Eric and Dennis do some repairs and replacements of plumbing materials recently. They were both very efficient, helpful and I wouldnt hesitate to call Borth-Wilson again.

Th
Review №28

Getting a quote or estimate starts with Don visiting your home. His knowledge and experience was great. He took quick measurements and started to rattle off makes and models for different options.The remodel process went very good. The tile guy did a fantastic arch in our bathtub that is just beautiful. The wrong shower door was sent by the supplier - but they communicated well and we got the right door as quickly as possible.All in all - no complaints. Job well done. Good crews. Good communication. Fair price.

Ka
Review №29

I was immediately confident that the work on both of our bathrooms was being done with quality and care. All of the staff of Borth-Wilson were excellent and accommodating. I was updated daily and more often if I had questions. I would definitely use them in again the future.

Ji
Review №30

The excellent work done on a toilet, faucet, and sprayer greatly exceeded our expectations. The price for service was very reasonable. I would gladly recommend BorthWilson to family and friends.

Ja
Review №31

I recently had my bathroom counter top and faucet replaced by them. The guys were very professional and did a great job. Id highly recommend them.After letting a friend know that I had used them, she told me they also did some work for her and she was very happy with it.

N
Review №32

Fantastic service!!! We had what we thought was a clogged pipe in the bathroom sink. The person who scheduled our appointment was pleasant and knowledgable, and so was the plumber that came out! He was able to get it all fixed up for us, and it turned out it was rust buildup in our pipes that could only be accessed from the roof. We made the mistake of calling roto-rooter the first time, and all they could tell us was that they didnt know but we could keep paying for labor to continue snaking the line. I would reccomend this business to anyone and everyone looking for services!! I feel like the price that we paid for the service was absolutely reasonable too!

Li
Review №33

We had a warranty issue with our new home. I was given a window of 11-1, he was there at 11. We ended up needing a new kitchen faucet. Nice guy, cleaned up afterwards, explained everything to my satisfaction. Even talked about doing an estimate for other work(not warranty). I am pleased.

Ja
Review №34

I had Eric out to fix my sewer back up. It turned out to be alot more than that so he couldnt finish in a day. Barb scheduled me for the next opening 2 days away and then was able to move things around so he could come the next day. It was a very extensive project, and while the price was much higher than I anticipated I feel the work was done very well and as quickly as possible.

Da
Review №35

I had a leak behind the wall and had no idea where it was coming from. Eric was very professional and took great effort to diagnose and fix my issue. I felt he took his time and answered all my questions, even giving me some plumbling tips for the future. Would definately recommend and will use in the future when needed. Thanks again!

Ba
Review №36

Eric and Borth Wilson. Responded quickly, had a worker arrive when they promised, completed the work efficiently and on time, a charged a reasonable rate. Highly recommended.Eric the plumber did a great job.

Ru
Review №37

WE had Borth-Wilson remodel our main Bathroom. Their work was exceptional in all aspects. Starting with Don ( owner) coming over for estimate then Marah and Carlie with putting the plans and selections into place. The specialists who did all the work, from Casey, Zack , Dave, Bill, John and Kevin. All were professional , clean, knowledgeable and helpful. The couple of minor glitches that we incurred, were resolved quickly and satisfactorily, and it was all on budget! ! ! They were Awesome ! !! If we had another bathroom to remodel, we certainly would use Borth-Wilson again and certainly use them for any plumbing problems. Thanks Borth-Wilson, job well done ! ! !

Ca
Review №38

I recommend Borth-Wilson plumbing. I had a list of issues and Erik completed them professionally and in a timely manner. It was my first time using this company and I will definitely continue to call them as needed.

Ra
Review №39

The guy show up on time within the time frame they said they would be. He was a very nice and friendly guy .And I think he went all out to get the job done. Did a great job. And left everything clean. Really appreciate it.GOD BLESS YOU ALL.

Jo
Review №40

Replaced my water heater on extremely short notice and for a fair price.

Ja
Review №41

Wonderful job!! In a time when finding contractors that are on time,organized, and keep you informed every step of the way, look no further. It all begins with Don the owner with his initial visit and qoute. Professional all the way and it reflects on his company and staff. The work crew is extremely clean and tidy every morning and night for setup and clean up. Very friendly and courteous would be the best way to describe his staff. Communication is an A+ and we all know how lacking that is in the contractor world. No problem with Borth-Wilson. And above all else beautiful work. Our tile setter Casey did a great job. We are very happy with our master bath. Thanks again to Don and his team

Jo
Review №42

Great family owned company that walked us through each step in the process and you have the benefit of using their team instead of having to work with subcontractors. Great customer service and reliable teams.

Ky
Review №43

Very professional and pleasant to work with. Very clean and polite in the house. The most affordable of numerous estimates and understood the job we wanted to have done. Punctual daily and the job finished on the date estimated. Will use again in future.

Ja
Review №44

Very happy with experience. Tech was not only on time but early which was terrific. He fixed my dripping tub quickly, was friendly and professional. I made an appointment for a bathroom remodel estimate.

Bi
Review №45

Had a problem with a check valve that had failed. Got a quick response to my inquiry for service. Erik handled it quickly and at the same time improved on the original installation so that service in the future will be easier.

Sa
Review №46

My shower and bath was 1970s original salmon speckled tile and in major need of a redo. Don was very knowledgeable in the types of tile available for the job and helped us pick out the best stone for the job. And the installer was really friendly, very tidy and left our bathroom looking brand new! Good things do take time, and it did take longer than we were expecting, but we could not be happier with the final product and get compliments on it all the time.

Ti
Review №47

Excellent service! On time, clean, neat and professional. Confirmed quoted price before beginning work. Erik M. worked efficiently and was polite and professional. Office contact was very professional and welcomed pictures from me to facilitate estimating accurately. Called me back to confirm work, time and date. I will certainly call Borth-Wilson for future plumbing needs.

Ma
Review №48

We had a walk in shower floor replaced. Design, workmanship all superior and exactly what we wanted. Downside - re-installation of the glass wall panel removed for construction was not included in the work plan or cost. We had to arrange ourselves and the glass company recommended by Borth not very responsive. Added hassle and time that could have been avoided by the contractor including re-installation in the work plan and assuring project fully completed.

Er
Review №49

Anytime I have a plumbing issue Borth-Wilson has been there for me. Their prices are reasonable and they are always easy to work with! Feel confident going with them for all your plumbing and remodeling needs!

Ti
Review №50

Ive used Borth Wilson several times, and have had great experiences everytime. Eric has helped me out by going above and beyond to teach after the work is done. Thanks!

Er
Review №51

Called to get the key fixed on main pipe for water which I SPECIFICALLY said was on the bottom. Appointment was scheduled then the day of appointment told technician would be delayed. That’s understandable because jobs can have unexpected pop ups. My appointment was for nine he arrived at twelve. Goes to do the work and tells me it can’t be done as he had the wrong part Because was told by office it was the top part. Now I’ve wasted half a day for nothing.

el
Review №52

When I was getting estimates for our complete bathroom remodel, Borth-Wilson gave me a detailed line-by-line estimate and honed in on a $20K estimated cost. They also gave me a reasonable time estimate of 2 weeks. Three other companies said my bathroom could cost anywhere from $20K to $30K, and that it could take anywhere from 6 to 8 weeks. Thats a VERY large range. Borth-Wilsons workers were professional, clean, respectful, and skilled. They got the job done quickly and did it well. Communication with the project manager was great. We are more than happy with Borth-Wilson and recommend them.

Ra
Review №53

Outstanding Job, we had our sewer system cleaned. Eric was a very friendly, knowledgeable and experienced plumber. Very satisfied.

Sa
Review №54

Borth Wilson made our bathroom project easier than we would have thought possible. From an incredibly responsive project manager, to the talented and efficient designer, and the incredibly considerate workers, we always felt like they had the project in hand. They helped us trouble shoot a few tricky issues with our design and even found a window vendor to do the impossible in our very old space (who likes windows in showers...anyone???) Most importantly, they stayed true to the character of our 1929 Tudor home in Tosa...to the point that people will ask if our tile/floor is original (LOVE that!). If and when our kitchen is ready to be re-done...we know who we are calling.And I have to add...they are the BEST for the one-off plumbing issue, too! Skillfull, efficient, friendly, AND a good value compared to others we have tried.

Su
Review №55

Borth Wilson has been providing plumbing services for me for several years. They have provided such services as installing new toilets, sump pumps, connections for water/ice for my refrigerators, installing new shower rods and dealing with clogged drains. In summary, providing for plumbing services that most home owners might need. They are always prompt, knowledgeable and willing to help out in an emergency. Their staff is always professional and their work is always perfect. Their prices are reasonable.

Ke
Review №56

Had a simple leaky faucet that turned extreme on a Friday. Called in the morning and they had a guy out by 2:30pm the same day and resolved the issue.Very friendly, courteous and skilled. The back office person Barb was excellent as well.Great experience.

ma
Review №57

We are extremely satisfied with the work that was done. We wished we had done it long ago. Weve used Borth-Wilson before. Have always been satisfied. Have recommended you to other people.

Ma
Review №58

Couldnt be happier with the team at Borth Wilson and the quality of the work they did. Everyone from the planning/design to the team on site was professional and thorough.

Je
Review №59

Erik M did a great job installing our new kitchen faucet. He was on time, very personable and explained everything about the new faucet. We look forward to using Borth Wilson again soon.

Ho
Review №60

Called to have all my toilets replaced and was scheduled very promptly. Eric did a great job installing them and absolutely no mess. I would highly recommend Borth-Wilson to anyone needing plumbing or remodeling work.

1v
Review №61

TOOK A DAY OFF FROM WORK, TO BE TOLD 1 HR. BEFORE ARRIVING THEY ARE NOT COMING! Never do business with these people, they show no care for your time! !! Tell you they do not want to do a remodeling job, very stressful!!! Who does that? Very unprofessional!!!

Ki
Review №62

7 people were involved in remodeling 2 bathrooms. We found all of them to be personable, hard working, knowledgeable, and careful most of the time. Expediter needs to sharpen his communication skills. Would recommend the tarps be cleaned or replaced in between jobs. Would give the nod to Borth-Wilson if we had another remodel job unless a competitor knocked our socks off.

Mi
Review №63

I just bought a home and my kitchen sink was backing up. I made use of my home warranty and Borth-Wilson came out to fix the problem. Erik was so nice and helpful. He arrived on time, his work was very clean and everything seems to be working perfectly. I will defiantly keep their card (hopefully I will not need it) for future reference.

WA
Review №64

The team at Borth-Wilson transformed our old bath into a beautiful walk-in shower. The materials and fixtures are the highest quality. The craftsmen that did the installation are the best at there craft. On time at a great price. This is why Borth-Wilson has been in business since 1919. Thank You, Lynn & Wally

Je
Review №65

We used our Home Warranty yesterday to bring in Borth for backed up shower/toilet issues. Since I know nothing about plumbing, I am always curious if the people I hire are legitimate and truly know the trade. Since my home warranty contacted them, I figured they have to be good. No warranty wants to pay for a shady plumber that will only create future plumbing claims with the warranty. Between our personal home and rental properties, they have lived up to do the work well. They dont try to take short cuts but are up front about the work and appreciate that people arent looking to spend an arm and a leg on getting the job done.

Ka
Review №66

Needed help with a clogged drain and issues with our water system. Borth-Wilson came right out, cleared my drain and sourced the issues with our water system quickly. So pleased with the help received and look forward to working with them on our remodeling projects.

El
Review №67

We have used Borth-Wilson on several occasions and have always found them to be prompt, courteous and fair.From the gal who efficiently answers the telephone to the plumber who walks in our door , this is an A+ operation.More than once they have given us tips on how to keep our plumbing in better working order. Excellent Service.

Fo
Review №68

Erik was here in less than an hour, but even if he wasnt Id still give this a 5-star review. Showed me what the issue was, how to monitor it, and how to prevent it. Knew his stuff and was a professional.

Do
Review №69

We utilized Borth-Wilson for a complete bathroom remodel and were very satisfied. It was on time, on budget, and of high quality. We will use them again.

Be
Review №70

Professional pride is evident in everyone that remodeled our bathroom. They worked as a team and continuously demonstrated artistic craftsmanship—from the designers to the plumbers to the person who cut and placed the tile. Everything was done with pride and perfection.

Ju
Review №71

My husband and I hired Borth-Wilson for a water heater repair, and couldnt be happier with the service and final cost. The plumber arrived on time, worked quickly and left a beautiful finished product. We recommend BW to everyone looking for a plumber now!

Ma
Review №72

Eric was very nice and professional and cleaned up after himself. He explained things well and in detail. Highly recommend.

CT
Review №73

I called Borth last week, worried that my water heater went out, & they were able to get someone out same-day to check on it. I was extremely happy with the quality of service they provided & would recommend them to anyone. Dennis was great & saved me a nice chunk of change!

Le
Review №74

Dennis fixed 3 leaks under my kitchen sink! Its desert dry under there now! He cleaned up after the work and did a super job! Im a happy camper!

Jo
Review №75

I had the main bathroom and the half bath remodeled. This included new counter tops/sinks, toilets, shower and tub, flooring, new lighting, and removal of old wall paper, with walls repaired and primed. The crew from Borth-Wilson worked everyday for a week until the job was done. They were polite, courteous, and worked around my schedule. I appreciate their efforts and their professional approach. I would definitely use Borth-Wilson again for other projects.

Am
Review №76

We recently had Borth-Wilson completely remodel our master bathroom and we are so glad we chose them. The entire team is highly skilled and professional. The estimate they provided for the job was exactly what we paid. Everyone who worked on our project was friendly and respectful of our home. They cleaned up every day they were here and finished the project on time. Weve had a lot of contractors do projects in our home and I can say without reservation that Borth-Wilson has been the best in terms of quality and craftsmanship. We highly recommend Don, Marah, Carlie and their whole team and will plan to hire them again for future projects.

An
Review №77

Borth-Wilson was very quick responding and getting the job done right. I called in the morning and by the afternoon, a plumber was at our house, an hour and a half later a new shower drain was properly installed. The plumber was very professional and efficient.

Ba
Review №78

I had Zack and John out to reset a toilet and take care of a leaking lawn faucet. They both did a great job, worked quickly and cleanly.

An
Review №79

Service man was prompt, efficient,and personable. He didnt even mind a senior citizen looking over his shoulder and asking 100 questions. He left the area cleaner than when he arrived. A stuck drain can leave a mess!!! Thanks for the great fast service.

Ch
Review №80

We recently had Mark out to do about 700 sq ft of tile flooring through out the house, and it turned out amazing! The price was fair, the schedule date was right on time, and the estimated time of completion was earlier then expected!Highly recommend Borth-Wilson, for all remodeling projects!

Ge
Review №81

Great experience with this family owned company! Professional and ethical. The bathroom remodel was completed in 10 business days. Its perfect. Borth - Wilson will be doing our kitchen next.

Am
Review №82

Everone was so helpful and friendly. Eric came out and was efficient and informative. Great service!

Je
Review №83

Borth-Wilson was recommended by our neighbor who spoke highly of his experience, so we decided to use Borth- Wilson for the first time on a recent project in our basement. Don, the owner, came out for the estimate which is not just an estimate, but is what you will actually pay. He described what needed to be done and how long it would take. The technician who did the work was on time, courteous and finished on time, as promised. He ended up doing the work after a week of rain so created a muddy mess. Which he cleaned up completely.Its not often that you get someone who quotes you a price and gives you a time estimate and then deliver both exactly as promised. Couple this with timely, polite and hard working people who like what they do, and you end up with a very nice experience. I would highly recommend this company.

Ra
Review №84

Very professional, quality work, will use again.

Al
Review №85

Erik was able to come out and fix our drain the same day and was very helpful answering all my questions!

Ro
Review №86

Excellent service, on time and exactly what we wanted!!! The workers were excellent, always cleaned up and were very personable! I would highly recommend this company!

An
Review №87

Very impressed with the service guy. Responsive, personable, knew what he was doing and took the time to educate us on how to properly drain some lines for winter. I think weve found our new go-to plumber.

Di
Review №88

Borth-Wilson has always been there for us. They remodeled both of our full baths and always follow through with any issues. I called this morning about a running toilet and a service guy was here one hour later. The service man was prompt, friendly and helpful in describing the problem and how we can prevent it from happening again. I recommend them to all my friends and family.

Le
Review №89

I HAVE USED BORTH-WILSON PLUMBING ONLY ONCE. THE MAN ERIC WHO CAME WAS PROMPT, COURTEOUS, AND KNOWLEDGEABLE. EXCELLENT RESPONSE AND CLEAN AND EFFICIENT.LEN MARCUS

Ch
Review №90

The plumber arrived early, yes early! He was friendly and informative. He worked fast and dilligently. Very pleased.

Go
Review №91

Very professional and courteous. Did the job with no damage to tile or other areas. Only recommendation I would have is for the workers to be supplied booties upon entering and working in house.

Jo
Review №92

Borth-Wilson is a great company! I had a great customer experience on all ends. Both Receptionist and Technicians were very easy to work with, Curtious, and answered any questions i have. My job was done very quickly and in a timely matter. I would Recommend them to anyone i know. I will use them again in the future for any other work! Oh and the Prices are below Average!

SC
Review №93

Service was great, techs did a really good job. Charges were reasonable/fair.

Li
Review №94

Excellent communication and prompt service. Very helpful office staff. Will definately use the again.

De
Review №95

Make sure you get all the information before accepting an estimate. Their quotes are misleading. For example, I was quoted around $375-$425 to install a gas line. The work was closer to $600 ($300 material, $300 labor (2hrs)). Seemed like a surprising jump where the work was roughly the same and only the material changed.The difference from the original estimate is that instead of using 20-25 feet of hard pipe, they had to use 26 feet of trackpipe. Assuming that the original quote (minus $300 labor) of materials cost $125, that would mean that the new material cost twice that.One more thing to be aware of, if you decide to turn the work down it will cost you $75 for the travel cost.Quid pro quoUPDATE:I spoke with the plumber and he said that, even he was not sure why they quoted me that price. Even if we went the hard-pipe route, the labor would have taken twice as long. So to save cost he used the tractpipe instead. (Lowered one star from 3 stars after this update).

Ja
Review №96

The owner came over to do an estimate and take some measurements. He basically told me what I wanted done, he wouldnt do. Fine. He then told me he would get back to me with some estimates on what he could do with the space. I was lookIng to spend about 15K on the remodel. He never got back to me with an estimate and never called. Very rushed and short with me. I get that you are busy buddy. I own a business as well and can tell you know nothing of the business side of your outfit. Waste of time. Oh, and it took over a week to get an estimate appointment. They have all these great reviews which is why I called them. With all this said, I have to give them a 1 star. I’m sure they do ok work, just don’t see them as very professional.

To
Review №97

When we had a plumbing issue at our office building we called Borth-Wilson and they had someone over right away to fix the problem. The entire staff was friendly, knew what they were doing and the pricing was fair. A very nice company to do business with and one that I highly recommend.

Ju
Review №98

They provided fast, prompt service. The plumber knew exactly what was wrong and fixed the problem. Would definitely refer them to others as well as use their services again in the future.

Da
Review №99

I have used Borth-Wilson 2 times and I am very happy with their services! I highly suggest you give them a call for your plumbing needs!

Pa
Review №100

We were completely satisfied with the work that Borth Wilson did. We have a very old house—the very definition of a “plumber’s nightmare”. The plumber had to get down on his hands and knees and crawl into a crawlspace to inspect and evaluate the problem drain lines. We were given an appointment time of about a week out, but when a spot opened up on the schedule, BW was able to come 3-4 days early. The plumber fixed the problem, and also replaced/upgraded other potential problem areas. We thought the invoice amount was very fair considering the amount of work done and the conditions under which the plumber had to work.

Information
40 Photos
100 Comments
4.7 Rating
  • Address:3270 N 126th St, Brookfield, WI 53005, United States
  • Site:https://www.borthwilson.com/
  • Phone:+1 262-781-6466
Categories
  • Bathroom remodeler
  • General contractor
  • Kitchen remodeler
  • Plumber
  • Plumbing supply store
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7:30am–5pm
  • Thursday:7:30am–5pm
  • Friday:7:30am–5pm
  • Saturday:7:30am–5pm
  • Sunday:7:30am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
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