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Sams Euro Asian Domestic Auto Service
9022 Ogden Ave, Brookfield, IL 60513, United States
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AJ
Review №1

Phil, Ryan, and the rest of the team have done work on my vehicles for well over a year. I was originally referred to them from a friend of mine and am glad I took the recommendation. Everyone there is honest and professional, turnaround time is quick, prices are fair, and the work is excellent. I choose them over the dealership to service my exotic car and give them cars from work to service on a regular basis. Ive never had any complaints and all of my customers are satisfied with their work too. Its hard to find a reputable shop these days but this place checks all the boxes and then some.

Lu
Review №2

Great mechanic shops are hard to find, let alone European ones. I took my Audi to Sams European Shop to check what was causing vibration in the engine. It only took them a couple minutes to diagnose and tell me exactly what was wrong. Made an appointment to come back and drop off the car. Motor mounts were changed and my car was returned to normal, no more vibration! Phil who works the front was professional and personable when I was in the shop. He even showed me how bad the motor mounts were when they were out of the car. Very reliable service and way more affordable than the dealer. Will definitely come back!

la
Review №3

I love Sams! Very professional, educated and reliable service. Ive been coming here almost 10yrs and have never been disappointed AND their work is guaranteed. As long as theyre open and operating this is the only place that will service my vehicles. Thanks Sam, Phil, Andy and the hardworking crew you guys ROCK!

Ma
Review №4

This is a honest shop been following the tech from shop to shop. . I trust them.

St
Review №5

Very good experience and reasonable prices. Recommend.

Ry
Review №6

Love the service. Works with you on price. Finally found someone who can work on saabs if needee

M.
Review №7

Good honest service 👍

Mi
Review №8

Sam is professional and courteous, the service provided exceeded my expectations. I was urgently in need of a critical repair, Sam immediately instructed me to bring in the vehicle. From the moment you walk into the shop and drive away with your vehicle, you know you are dealing with a professional. I was given a quick lesson on the repair, and was able to promptly pick up my car the next day. Highly recommend!

Vi
Review №9

Phil serviced my 2014 BMW X1. Honest, kind, and fare prices. Will be back!

ma
Review №10

Fast turn around on repairs. Friendly Staff. Knowledgeable.

Ma
Review №11

Great experience, very honest 👍

Tr
Review №12

For 10 years I’ve taken my car to Sammy and been satisfied by the quality of service. So when I decided to move out of state it just made sense to have him service my car one last time.The problem was a differential that needed replacing and in short order, the work was done, or so I thought. The car was then loaded on a transport and shipped. After arriving on the other end I drove the car for two weeks before the part began to leak badly. A mechanic took one look and said it hadn’t be installed correctly. I was then forced to pay to have the work redone, but wasn’t overly concerned because at the time I thought all I’d need to do was call Sammy and he’d work to make the situation right.Over the next month, I called and each time spoke to someone named Phil. Sammy was never there nor did he call me back. On the final call, Phil mentioned that he had spoken to Sammy, but had the authority to resolve the matter. Unfortunately, his solution was to do nothing. No apology, no offer to reimburse me for work that I was forced to pay for twice. To add insult to injury when he initially answered the phone on that fourth call I stated who I was and he acted like he didn’t know me, then quickly joked that he has memory issues to explain why he didnt recall our previous conversations or bother to call me back after any of the other three calls made.In light of my history with this company, I find it odd that when I called Sammy was never there. And maybe he doesn’t know that the new person at the helm is putting years of goodwill at risk. Quite frankly if I hadn’t moved I’d now be looking for a new place to take my car.

Su
Review №13

Great experience in performing brakes work on my cars. Complimentary loaner vehicle was very helpful. Sams crew is people who are experienced in work they do. Clean place and highly recommended.

Th
Review №14

Top notch mykanic

La
Review №15

Excellent service, kept me updated constantly. Highly recommend.

ro
Review №16

Sams has always provided top notch service ever since I found them. I wouldnt trust anyone else to work on my VW Passat. Thank you Sam and crew for your outstanding service!

Ji
Review №17

Came to this shop for the first time a year ago based on a referral from a friend because my normal mechanic and the Mercedes dealership were both booked up and i couldnt get an immediate appointment. 1st repair went fine so i decided to return again due to a small coolant leak and another unrelated repair. Car is warrantied so repairs were covered 100% and Sams deemed the thermostat was the issue of the coolant leak. Received the car back and 2 months later the leak was back again. Took the car back for them to fix because the work they performed stated it was warrantied for 12 Mos or 12k miles. An hour later im told the issue is the hose and not the thermostat. The shop pretty much misdiagnosed the leak and then told me because its now just a hose my warranty wont cover that item alone. Then due to their mistake proceeded to charge me $200 to replace a hose. The guy tells me the hose is only $40 and when i ask why is it costing me $140 in labor to replace a hose he tells me because the hose is underneath and in a hard to reach spot. When i got to the shop i was told he never even contacted the warranty company to find out what my warranty covered, and that he assumed. Whats even more insulting is after i returned home and opened my hood I soon found out that the upper radiator hose that he replaced was directly at the top of my engine and was not in a hard to reach spot as stated. So not only did they misdiagnose the original problem and cost me extra out of pocket money, they completely lied about what the job detailed to charge extra on top of their mistake.

ps
Review №18

Amazing! I had something in my tire late after work-Sams welcomed me with a smile, the cleanest waiting area Ive ever seen, and quick service. I was back on the road in less than 15 minutes! They even thought to park my car so I could easily drive out of the lot. Customer service was absolutely wonderful. Thank you!

Ja
Review №19

We have used Sams for years. You can trust them and thats the most important part of any repairs

Ma
Review №20

Sam was amazing! I arrived in Hinsdale from California, needing to drive onto West Virginia and my brake warning light came on. I called Sam and he said to bring it in early the ne t morning. He gave me a free loaner and seven hours later the brakes were fixed, oil changed, and car washed!!! This is the only place I would go in the area! Thanks Sam!,!

Ko
Review №21

Theyre friendly, honest and reasonable prices. Theyve taken very good care of my Acura MDX. Theyre definitely her primary care physicians.😁

Sh
Review №22

I highly recommend you bring your car or truck here for repairs. They are very reasonable and family owned business. They also provide complimentary loaner cars.

Ro
Review №23

Reasonable prices.The mechanics did a nice job and excellent customer service.

Ja
Review №24

I used to have an uncle in the repair business so I learned a good deal about what they do and what questions to ask and also what to expect in terms of service. After being referred to Sam, I wanted to see how the experience played out when I took my Audi in for a 70k service. Got a fair price, car was clean and most importantly, it went smoothly.Will come again sure!!!!

Fa
Review №25

I have recently taken my car to Sams per a recommendation. I am glad I did. Sam was good in diagnosing the problem and also patient in explaining it to an average non technical person like myself. He is also very friendly. I definitely recommend the place to others.

Sh
Review №26

Friendly professional staff. Immediate service

Mo
Review №27

Great service, Sam is a pleasure to work with, provides complimentary loaner when available! Good people to do business with.

Be
Review №28

Outstanding. I called about my 1989 300 SEL A/C issue. Andy took 20 minutes over the phone to discuss, in detail, solutions to my problem. He answered every question I had, and was completely professional. I took the car up on Thursday at 10 am, received a call with the repair cost by 1pm, and the car was finished by 6pm. The repair cost was a lot lower that I was expecting, so I had them do a transmission flush as well. Sam and Andy both took the time to meet me personally - I could not be happier about this shop. I will be going back! Thanks!

Ph
Review №29

Great place to get all your car repairs done.

AI
Review №30

Great service. Honest mechanics. We went all the way from Schaumburg and it was worth the drive.

ja
Review №31

Bunch of great guys willing to work with any situation and they know what theyre talking about

Ma
Review №32

My initial feeling was he could be trusted... I was right.Thank you

Mr
Review №33

Phil does good service

Co
Review №34

Sam is Awesome!!! My go to for repairs on my GTI.

Er
Review №35

Great people, work is done fast and well, fair pricing and trustworthy, nothing beats a great mechanic!

Ed
Review №36

The most professional and thorough mechanics I have ever used.

Dj
Review №37

The most professional and friendliest car service you will find in whole Chicagoland!

Ro
Review №38

Good people and service

Ma
Review №39

This place has horrible customer service. The owner was absolutely rude when I came in with some questions for an estimate. If your taking your car to a mechanic it obviously is because you dont know what is wrong with your vehicle! Take your car elsewhere!

Nu
Review №40

They did good job very good customer service

T
Review №41

If I could give zero stars I would. They charge an arm and a leg just to look at the damn car. Sam is the most rude and unprofessional man I have EVER met. I would NOT take my car here! They will rip you off!!!!

Ja
Review №42

They always give great service and great prices...

be
Review №43

They have been working on our vehicles for over 10 yrs and they are GREAT!!!!!

Ma
Review №44

Reasonable shop to do business with.

De
Review №45

Good service good food

An
Review №46

Sam sounds very kind, friendly . By the end of story when he give you bill you will be shocked. Super expensive shop.

A
Review №47

Awesome, friendly and reliable auto shop!!

Iv
Review №48

They have always taken care of me and my vehicles here.

An
Review №49

Great fast work

Al
Review №50

Very professional experienced and friendly

Ca
Review №51

Very expensive.

Information
10 Photos
51 Comments
4.5 Rating
  • Address:9022 Ogden Ave, Brookfield, IL 60513, United States
  • Site:http://www.samseuroasian.com/
  • Phone:+1 708-485-7700
Categories
  • Auto electrical service
  • Auto repair shop
  • Brake shop
  • Muffler shop
  • Oil change service
  • Tire shop
  • Transmission shop
Working hours
  • Monday:7am–6pm
  • Tuesday:7am–6pm
  • Wednesday:7am–6pm
  • Thursday:7am–6pm
  • Friday:8am–2pm
  • Saturday:10am–2pm
  • Sunday:7am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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