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AutoZone Auto Parts
811 S Elm Pl, Broken Arrow, OK 74012, United States
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Comments
Gr
Review β„–1

Awesome experience! Daniel was super fast and professional! Best of luck with the wife and kids and thanks again if you are reading this! πŸ’–

Ca
Review β„–2

My Lincoln Nautilus mud flap came loose and I didn’t think I could make it to Lincoln. So I stopped by to see if they had something to secure my mud flap. I have physical limitations on my leg. Crystal was so helpful, she went and got what I needed and put in on the mud flap, now I don’t even need to go to Lincoln. She was so courteous and kind. Extremely helpful! I tried to pay her for putting it on and she stated she could not accept it. I know I would of paid someone else to put it on had I stopped somewhere else. I feel Crustal went above and beyond to help me. THANK YOU CRYSTAL!!

Ta
Review β„–3

Fast service. Nice people.

ju
Review β„–4

My emission light came on my 2007 Honda Fit. I brought it in for a diagnostic check and showed my injectors were misfiring. I was explained the possible problems and was told to try the easier and most cost efficient solution first before taking it to a shop. I out the injector cleaner in and the problem was resolved within 30 minutes of driving. Thank you!!

Me
Review β„–5

Great service. The young man checked my battery and replaced it because my truck was having to be jump started often for several weeks. He was careful not to scratch the outside as he worked and explained what was wrong. Thank you so much.

Ta
Review β„–6

Ive been going here for many years i call it my store they make me feel at home when im there and i feel like they are family i love the staff...

LV
Review β„–7

They were very helpful. You can never enter the store and just look around without somebody asking you if they can help you.

Je
Review β„–8

Very good the employee behind the counter was very knowledgeable

Bi
Review β„–9

Would have been 5 star but only one person working the front so was long wait time

Li
Review β„–10

This is my go to place extremely helpful. The staff is very knowledgeable & willing to go above & beyond!

Tr
Review β„–11

Nice people didnt hav my part

Pa
Review β„–12

If you have a few days to wait I really recommend that you check rockauto.com its about 75% less expensive

Ro
Review β„–13

Has all the parts you need friendly workers devent prices

Ki
Review β„–14

They took of my problem right away & were polite & friendly!

Ka
Review β„–15

Anytime I have any warning lights come on in my dash or if something doesnt feel right I ask a technician if they would please hook up a scanner to my car and see if it shows an error code. They are very polite and extremely knowlegable and will do this free of charge. They print out a paper showing the exact part you need. This way I know Im not spending money on the wrong part. They also offer warranties and/or returns.

Ja
Review β„–16

Best Autozone in Tulsa County. This store typically has a much larger inventory available compared to others in town. Customer service is also excellent.

He
Review β„–17

I love buying AutoZone products but by the lifetime warranty and no matter what state Im in when its time to do the brake pads theyre free under warranty yippee

Jo
Review β„–18

Quick and friendly service. And good advice on getting the right part.

Ed
Review β„–19

Auto Zone is a Womans Best Parts Store for diagnosing small car πŸš— problems, such as, Lights, Indicator lights, Batteries...and showing you how to gain access to replace them.They have a lot of inventory on hand, as well.

he
Review β„–20

Always have what I need when I need it thank you very much

Lo
Review β„–21

Great store! Area hub for most of the area AutoZone stores, so go here first, most likely theyll have it!

to
Review β„–22

Absolutely splendid service! Rob had me fixed up and ready to go in no time! Great customer service and an amazing people person.

Sa
Review β„–23

Place is clean. People are nice and helpful.

Br
Review β„–24

Don’t know how to use their own tools and waste a bunch of your time. Great job!!!!!

su
Review β„–25

Really nice and help me with no problems

To
Review β„–26

Dwayne was helpful and made my exchange easy. Thank you!

Ph
Review β„–27

Always polite, and always seem to have what I am looking for.Would be nice if they extended the return policy a little, with everything going on, but not going to ding them for that. They still have business practices to uphold.

Vi
Review β„–28

Very helpful staff πŸ˜ƒ

De
Review β„–29

Rob was quick to help as soon as I entered the store. He immediately came out to our car to check the strength of our battery, and he recommended a facility that he was sure could resolve, or at least determine, our problem. With his assistance, we got the entire matter resolved within 90 minutes.

Ja
Review β„–30

Went in with a minor issue. Was able to confirm problem with an associate. Replacement part was in stock and the associate was happy to help in swapping the part. Satisfied with the helpfulness and and friendliness of the staff at this location. Thanks!

Da
Review β„–31

Good place for the parts you need

Pa
Review β„–32

Walked in & asked for help. These guys were amazing.! I said I needed help with my battery. They checked the battery, took out old battery, installed new one, made me laugh, & had it all done in like 15 minutes! Thank you very much, I appreciate you help so much ❀️

Em
Review β„–33

Very helpful and friendly staff.

Ro
Review β„–34

Ordered a heater fan and had it the next day. Very helpful friendly folks work there.

Ki
Review β„–35

Clean store and helpful staff.

Mi
Review β„–36

Some of the people there should look for a new job. The black hair lady was the only that stop to help me. Guys in the back just there collecting a paycheck. Hope I never have to go back here

vc
Review β„–37

The service rep didnt have much interest in helping me find the part I needed. That really surprised me because that Autozone on Elm on Broken Arrow usually has a super helpful staff. Worst experience Ive had a an Autozone.

Rh
Review β„–38

I needed a cap for my power steering fluid and Auto Zone on Elm was recommended to me.Zachary was so helpful. He ordered it for me.He gave me a lower price. Then installed it for me.Being an older lady who has no one helping her made it exceptionally kind. He went above and beyond his job decription. I would definitely recommend this Auto Zone to all you ladies who must depend on someone to do your mechanical jobs!

Do
Review β„–39

Was my late husbands favorite parts store! Without him, I had no idea what kind of windshield wipers to buy...nor put them on! Staff ALWAYS helps customers with all their needs and act like they truly enjoy doing it too!

Ma
Review β„–40

Needed some Pentosin LV brake fluid. A competitor sold me an open bottle and ended up wasting over an hour and two trips when it turned out that was the only one they had. This Autozone is great and keeps a ton of stuff in stock.

Jo
Review β„–41

Customer service is great and had everything I needed

Mi
Review β„–42

Associates were a lot helpful than OReillys.

An
Review β„–43

Had to get a passenger windshield wiper great customer service and with the help!!!@

jo
Review β„–44

Fantastic service. My son and I stopped by last night after 9pm to because his front headlight went out. The associate not only looked it up but came outside with us to pull out the bulb and make sure it matched. He even installed it for us. 5 Stars for going over and beyond.

Su
Review β„–45

I got wiper blades from here, they told me it has a year warranty. I went back yesterday to tell them that the wipers make a lot of noise and dont work properly, they looked into the computer and said : we dont have this brand listed on the computer!! Seriously!! I work a driving job and I get all my car stuff from AutoZone, but not anymore, Ill never buy anything from here anymore , advanced auto parts is much better..

Ga
Review β„–46

Cody was outstanding with helping me. Very good attitude. 03-15-20

Je
Review β„–47

Even though their was a line 8 people deep, i was in and out in no time!

Aa
Review β„–48

Rob stayed after his work schedule to help me out with some car info as well as replacement parts. Thanks again.

Ke
Review β„–49

The employees were very friendly. They came out to my car to get a reading on several codes my car was giving. He ran the report for me. He even took the time to explain everything to me. He offered some suggestions and gave me a few names of some hopefully honest mechanics. Very happy with the the store and the customer service. But my car, now that is a different story

St
Review β„–50

Very helpful

Dw
Review β„–51

Very nice, knowledgeable, & helpful staff.

Ri
Review β„–52

Ive been shopping at this location for years. Very knowledgeable counter personnel. Some have been there more than 20 years. In particular, Duane, mustang guy that has answered lots of questions and offered lots of solutions regarding ford/mustang problems Ive encountered. I highly recommend this Autozone location.

Er
Review β„–53

Its where I go to get anything I need to work on my car or get items to deck out my vehicle

Ca
Review β„–54

Zach and Tim went above and beyond to help me. Appreciate their willingness to solve my truck issues in the most economical way. Their competencies are second to none. You won’t get this kind of service at OReilly’s, or anywhere else. Thanks and you have a loyal client for life.

J
Review β„–55

Called and associate said one thing, got there and they said something completely different. No trust or belief in store anymore.Will not be back. And will share experience with all friends and family.

Da
Review β„–56

They were very slow, good selection.

Ru
Review β„–57

People are rude, they dont know one filter from the next. Anyone should be able to read a computer. I had to return several parts several times.

Ju
Review β„–58

These guys are awesome theyre always there to help you out when you have a question. And I hope you get the best deal!

Ch
Review β„–59

Great selection, convenient location and hours. Nice that they greet you when you come in and offer to help you with what you need while youre there.Clean location and ample parking available. Easy in-and-out from Elm.

Aa
Review β„–60

Always friendly service with a smile. My cars idiot light came on, so I took it into Auto Zone and they ascertained the issue to be an O2 sensor. They gave me a price with a military discount and had me rung up and out the door in a few minutes. The issue is fixed and I continue to be a happy customer of Auto Zone.

Ja
Review β„–61

The gentleman helped us find the exact part in no time and made sure we had everything else.

Ma
Review β„–62

Great store,super service. Didnt have many sunshades to choose from

He
Review β„–63

Very helpful.I called a head of time to make sure they had my part and confirm its accuracy to my need. Once arrived I was greeted promptly and assisted.

An
Review β„–64

I needed windshield wipers and they had the ones I needed in stock, the clerks there are amazing and helpful. They even installed my windshield wipers for me free of charge! I definitely recommend this Auto Zone!

MJ
Review β„–65

I am very pleased with the service I received. Friendly and helpful staff, and I was in and out in a timely manner.

Do
Review β„–66

Meant to give it a 5, my husband LOVES this place. Reminds me, I need to get me some of those Rain-X wiper blades. If youve never tried those, you should. They really work!

An
Review β„–67

Always willing and ready to help....the guys here are seriously like the mailman....rain, sleet, snow, or shine, they will install anything from wiper blades to your car battery! Mr. Clark has went above and beyond everytime I have visited the Broken Arrow store.Its hard to find people like that these days.......You guys are Awesome!!!

Ch
Review β„–68

Have the parts I need along with good advice and tips.

Al
Review β„–69

My favorite location. Great and knowledgeable staff. Sometimes drive extra just to come to this location.

Ch
Review β„–70

Great prices for your needs

Kr
Review β„–71

Went to have them check why my check engine light was on. They not only told me what was wrong, but they gave me a printed copy of the test and printed copies of the parts to fix my problem! Extremely satisfied!

mo
Review β„–72

The guys here are alway really helpful an its close to where i live

Ze
Review β„–73

Good customer service

Ma
Review β„–74

Always great. Got a check engine light? Get the trouble code read and get your part here. Do the easy fixes yourself and save some cash. I could have taken my car to a mechanic, but that would have been a much pricier fix than the new gas cap that solved my problem.

wi
Review β„–75

Never do business ther again

Ta
Review β„–76

They usually have what we need here. Its not always the best price & the people behind the counter dont usually know what they are talking about but with my husbands help they usually figure it out. Its convenient.

mg
Review β„–77

3-16-18 I called & Rob answered the phone in the most professional and courteous manner. I drove to the store, he greeted me like he always knew me & he had the auto part I needed. I will recommend to friends and family.

Ca
Review β„–78

There are a few knowledgeable clerks there that are helpful. This is the best location in the area...

La
Review β„–79

They were so helpful and friendly!! They changed my headlight for me and I tried to tip the technician - he thanked me for the kind gesture but declined the tip & told me it was just a pleasure to do what he loved for a living!

Dr
Review β„–80

This auto really helps me get in my zone

Gl
Review β„–81

Always helpful and friendly

Ro
Review β„–82

Rex at this location helped me with an AC compressor, making sure I had the correct part. Thanks Rex for the EXCELLENT SERVICE.Robert Allen

Ko
Review β„–83

During peak hours send that employees are spread thin. Still very helpful and knowledgeable. My car parts store of choice.

Ta
Review β„–84

Son needed a battery and they did not have it in stock. Employee found the battery at another location. They replaced the wiper blades for his wifes car and they were more then helpful and friendly.

We
Review β„–85

Everyone was very helpful. Fast efficient service.

Ja
Review β„–86

Very kind and helpful

Ti
Review β„–87

All employees are best, specifically Aman is very friendly and knowledgeable.

Ri
Review β„–88

As soon as I got out of my car an employee making his way in offered me help. Him and the nice gentleman that helped me with my order were very good and dedicated at their Jobs. Will Definitely come back.

Ro
Review β„–89

Customer Service Rep Daniel came out looked at my vehicle and even diagnosed the problem. Long story short, $36 for the part which was a throttle body sensor and he knew immediately. 5 hours of my labor and Im very slow, ended up saving me close to over a $1000. I would definitely recommend this AutoZone to family, friends and even my neighbors.

Lu
Review β„–90

Employees are always so helpful when I drop into by parts or need my car looked at.

He
Review β„–91

Ok

br
Review β„–92

Employees need more training. They dont know how to find anything if the computer doesnt tell them. They dont know how to look in the book.

Rh
Review β„–93

Always nice and helpful staff

Ja
Review β„–94

Good selection of stuff πŸ‘

Jo
Review β„–95

Curbside pickup was pretty smooth!

Tr
Review β„–96

While most places like this have employees that have no clue about cars, this AutoZone actually has some car people. Very helpful even with older GM stuff

Jo
Review β„–97

They special ordered some parts which arrived just when they were supposed to be there.

Ka
Review β„–98

This place was very helpful to me this morning...they let my boyfriend borrow tools to change my thermostat...thank yall very much (-:

Ar
Review β„–99

Quick knowledgable staff, hard to get them to answer the phone but amazing in store service

Br
Review β„–100

Great service every time. Rob is the best parts guy I have ever worked with.

Information
42 Photos
100 Comments
4.5 Rating
  • Address:811 S Elm Pl, Broken Arrow, OK 74012, United States
  • Site:https://www.autozone.com/locations/ok/broken-arrow/811-s-elm-place.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A530&y_source=1_MjQ3MTg2Ni03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 918-258-4330
Categories
  • Tool rental service
  • Car accessories store
  • Car battery store
  • Auto parts store
Working hours
  • Monday:7:30am–10pm
  • Tuesday:7:30am–10pm
  • Wednesday:7:30am–10pm
  • Thursday:7:30am–10pm
  • Friday:7:30am–10pm
  • Saturday:7:30am–10pm
  • Sunday:9am–9pm
Service options
  • Curbside pickup:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Health and safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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