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Goodyear Auto Service
500 N Main St, Broken Arrow, OK 74012, United States
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Ri
Review №1

Concerned about this damage that was done to my wheel when having new tires put on. I found it myself.Surprised, they seemed honest and nice, but over looked the damage. Now my new wheel has the paint knocked off in a few places.Next conversation will be if they replace it for me.Updates.Good Year stands behind what they say. The manager has took control of this and is replacing the wheel. Day of installation.Walked me out and looked at what was going to be done in advance. Very impressed with how they took care of me. Accidents happen, but these guys took care of it immediately.I am so happy to have Goodyear on my truck the tire is certainly number one in the market in my mind.Every business makes mistakes, but its how you handle it which makes the difference.These guys are honest full of integrity. You dont find this eveywhere. And when you do, its a pleasant surprise.

Br
Review №2

I took my truck in to get the brake fluid removed flushed and refilled and ended up making friends with the people that were there. Jane is a really cool lady and John did a great job on my track. We will be going back there for the next oil change for both my truck and my wife’s car. They are amazing people, and that take pride in their workmanship and customer service.

Me
Review №3

If there was a zero star option I would choose it. I used to really like this Goodyear location, but maybe the staff has changed since I last went a few months ago. I took my car in for an oil change and a tire rotation about a week ago. I brought my car in at 11:30am and told them to take as long as they needed to, and I would pick it up after I got off work. At 5:30pm they called and asked if they could keep my car overnight because they were waiting on someone to come with the filter. I was upset, but told them to keep it overnight, because I assumed they had already started draining the oil, and I would make arrangements to be taken home.The next day, they called to tell my car was ready. I expected a discount for having to keep my car overnight, when it takes less than an hour to rotate my tires and change my oil. I was extremely inconvenienced by it. I asked them about it and the woman at the service counter said, Well it wasnt our fault. The parts shop wouldnt bring it to us. I dont care who did what, I am a paying customer and I was inconvenienced by your service. If it were any other shop I would have gotten if for free or half off. Goodyear gave me $5 off a $70 oil change. The woman was extremely rude, when I was being cooperative and trying to be understanding.Since then my car has started to rattle. I took my car to a mechanic and he said it was because the bolt that unscrews whenever you drain your oil hadnt been tightened well after the oil change. If Ive been driving around losing oil that could damage my engine. I will NEVER go to this Goodyear again. I have told several friends and family members and they all agree that it was ridiculous and unnecessary.

Ap
Review №4

GoodYear Auto Service has a friendly, knowledgeable staff. Their technicians are expert’s at what they do, diagnose and repair your vehicle. I recently bought a used SUV, a 2004 Hummer H2, and the service 4x4 light kept coming on. Other local auto repair shops wanted $100.00 and up to diagnose the code. But GoodYear was kind and reasonably priced at only $40.00. They quickly got me and my H2 in the shop and had the problem diagnosed within minutes. It was just a selector module update needed. Great Auto Repair/Tire Shop! I highly recommended them!

Ti
Review №5

Best place to take your car! They are friendly and reliable and honest. They actually called me after I had already left my jeep to get a new ac compressor and said it just needed a o-ring and saved me $400 dollars! Also called other automotive companies to get estimates and they were all a lot higher the Goodyear Auto Service. I highly recommend this store.

Be
Review №6

Mike Fontenot is the only person I would trust with my cars. I have used his service for many years and would not go anywhere else! John and the rest of his team are trusting, honest, helpful, and willing to help get me back on the road! Innovation and integrity are alive and well when this team is together. Thank you Mike and the Goodyear team!!!

Ha
Review №7

A good shop with good service. The staff is polite and helpful.

He
Review №8

Great employees, service and prices. I will definitely go back and do business with these guys.

Me
Review №9

I just wanted to thank u all so much for the work u have done to my car i have took the car down there a couple of times to have work done on it and have not been disappointed at all and the bill been more then fair and withme

Ad
Review №10

Provided awesome service taking care of us immediately with no delay!!

le
Review №11

I get the best customer service from Goodyear tire shop on Main St. Broken Arrow . I like having dependable tires on my car . After riding on eagle rsa I was sold for life. Dependable tires at a good price Goodyear tire shop on Main St Broken Arrow made a good friend for life . The staff and techs at Goodyear are professional and always great me like Im family . Fast and accountable service makes this shop my trusted number 1 shop for everything under the hood . Thank you Goodyear for keeping me on the road safe and happy .

J
Review №12

These guys have taken great care of my vehicle for 6 years now. I wouldnt go anywhere else!

De
Review №13

Great work and service. Mike is honest and fair I have been dealing with him for over 30 years. I go to the store that he is at. Fantastic guy! Highly recommend them.

Mi
Review №14

I had my car serviced at the Broken Arrow location and I am very pleased. They completed everything that was needed and did it pretty quickly. Service here has improved greatly since the last manager that was here and this is probably the best Goodyear in the Tulsa metropolitan area. Team really goes above and beyond even during COVID.

Sh
Review №15

I always am done right, I love my Mike the manager and all employees are friendly and respectful

An
Review №16

Great place will use in future for sure!!

Aa
Review №17

I have been been going to Mike, the store manager, for 18 years with all of my vehicle service and tire needs. It is nice to work with someone you can trust. John, the service manager, is always very helpful and great to work with as well.

La
Review №18

The best auto repair and tires. Good people!

ch
Review №19

These ole boys do great work..when work was complete they left my truck looking good..all cleaned up. Quick and professional service all the way around.

Ca
Review №20

I have been bringing my company vehicle to Goodyear for service since I received it brand new in 2019. The service manager Mike Fontenot and his team always take awesome care of my vehicle. The service is the best in Tulsa Oklahoma area. This is the only Goodyear store I will bring my vehicles for service or repairs. I will always be Mike’s customer. The Broken Arrow Goodyear store is the very best store in Tulsa.

Je
Review №21

Mike Fontenot and the guys at his shop in Broken Arrow are always so efficient and very pleasant too!! I look forward to taking my car there! Only place I trust with my Honda!!

Li
Review №22

My friend and I have always had good experiences at our Goodyear location in Broken Arrow. I would recommend them to anyone.Edit: Another visit and Im still a very happy customer! Mike and the rest of the staff were wonderful!

p
Review №23

I have been taking my cars to Mike and John almost 10 years and there are no better mechanics to take care of you! They dont just care about their quality work, but they care about their customers. Highly recommend

S
Review №24

Home mechanic, had a problem I couldn’t ID. Went in for the free brake system check was having a problem with my front left. They shook the whole thing down, disassembled, etc... they were honest about the part, cost, and recommendations for repair I saved a ton, really pleasant to work with, didn’t act condescending when asked about how things worked, what the parts/assemblies were called. Treat you like a person not a $ sign.

TE
Review №25

I got in quickly. Everyone was very nice. The waiting area is relaxing. Great service and very fair price.

nr
Review №26

Always the best service! 15 years with them exclusively and never once had an experience that wasnt excellent!

Sc
Review №27

Good prices. I recommend getting an appointment because they are very busy

Je
Review №28

Great service!! I will Definitely recommend!

er
Review №29

I go out of my way to bring both my cars here. Exceptional service, tire rotation free with oil changes, never been hassled with upcharges.

Be
Review №30

Great service, fast and friendly! Love this place because of the people that work there!

Do
Review №31

Very educated when it comes to anything automotive related! Im so happy I discovered them after moving to Broken Arrow!

Ju
Review №32

Nice, quick service. Waiting area could be nicer

Te
Review №33

They were ready to help me even before they opened. I highly recommend them for your car.

Ev
Review №34

Great service along with fantastic crews. Very knowledgeable and upfront with what they are doing and find. They definitely have the best interest of the customer in mind. Great place to go to if you’re looking for a new place to take your car.

Ke
Review №35

The most friendly and helpful employees i’ve ever seen! 10/10 recommend

Hy
Review №36

I really liked coming her to have my car serviced. It was only an alignment but the price was very good and the job was well done. I will definitely be returning in the future.

Vi
Review №37

Great customer service and display of team work! After forgetting to add tire rotation to the ticket, manager stepped up and took care of everything.

Ti
Review №38

Ryan and the staff are great! They helped me with a flat tire belonging to my elderly neighbor. The tire wasn’t even theirs! It was from Walmart. They provided great customer service! I will definitely use them in the future.

P.
Review №39

I cant say enough good things about these guys - I have a large family and we drive multiple beater cars - their generosity, diligence, forthrightness and integrity has saved me thousands of dollars through the years. They operate with excellence!!!

Sh
Review №40

Love this place!! Ordered my tires online and picked my installation time. Showed up at my appointment time and they were ready for me. Had me out the door in no time....Friendly & knowledgeable staff, would highly recommend this place to everyone!!!!!

La
Review №41

Wonderful service. Good prices.

Th
Review №42

Let me start from the top, I was on my way out of town for a weekend of adventure and excitement! Car packed everything in its place paid weekend off, headed out to the lake for some much needed r&r. Last stop to fill up my tank and then boom Id be on the road cranking my favorite tune by Willie, and out of the corner of my eye I see it... the most heart reaching thing! My tire was flat! And on a Saturday... I googled places to get a tire fixed and closest place was a Goodyear down on main. After reading the reviews I was a bit skeptical but they where my only choice. I pulled up on my rim and was greeted at my car by a very cheerful man who went right to work seeing the flat tire. Not only did he fix my flat tire (for free) but he also inspected the others to make sure I wasnt going to have this same issue on the side of the highway. He didnt try to upsell me any thing, he checked all my fluids and suggested a great spot along the way to stop. This man did everything he could to get me on the road on time and at no cost and wouldnt even accept a small tip for his hard work. Thank you Nate you saved my weekend!

Gl
Review №43

Excellent customer service! Friendly helpful staff! Military/veteran discounts available upon request

JA
Review №44

WOW! I truly didnt think ANYTHING was free in this world any longer! My Dad suggested I go there first to see if my tire could be repaired & it WAS absolutely free! I set up an appointment online. I could have had my tires rotated for free also (!), but had a Dr.s appointment to get to. Let me say, I have never been to ANY Goodyear before so its not for their elite customers! They were friendly, efficient, it felt REALLY weird to walk out without paying anything! What a fabulous best kept secret, & yes, I will absolutely take my business there when the time comes to purchase new tires! Kudos to Goodyear for offering this absolutely free service, & I didnt receive a list or lecture about all of the service tweaks my car needed! This won my heart AND my future business! Yes Virginia, there really is a Santa Claus, or at the least a leaking tire fairy!! =)

Le
Review №45

The guy was better explained everything to me than another Goodyear on 71st.Oh it was A/C service and he recommended me to take a professional if my car’s A/C didn’t working on then go to other dealership or auto service. It is only pretty parts of my car’s needed.

Na
Review №46

Very great shop, I went in and got a set of tires, alignment, and an oil change, couldnt have asked for a better shop! The crew there sure knows what theyre doing, got me in and out in about an hour! Ryan and John are amazing 10/10 would recommend to anyone!

Jo
Review №47

This is a great group of guys. They handle all my tire and alignment needs. Their pricing beats all of the local tire shops. I highly recommend giving them a shot for your next tire purchase.

Re
Review №48

Save your time and money and go somewhere else. I paid almost $500 for a brake job for the best brake pads they had and they arent good at all they are wearing out fast. They also didnt adjust the park brake like they said they would. I took it back and after being there an hour they had pulled my brake cable so tight that if you applied it. It would get stuck and wouldnt even hold my truck. Well I went home and read up on it. You actually have to adjust the inner park brake pads and not the cable. So I had to do it myself. These people are supposed to be professionals ? I have always purchased my tires from them but after this experience. I dont want them touching my truck. Im at Tate Boys tire right now getting 4 tires and a front end alignment. So long Goodyear.

Gn
Review №49

Great experience. Quick and efficient service at a great price for an oil change and a full diagnostics.

To
Review №50

Josh and Ryan have very positive values for taking care of the customers. If your looking for great service, managers that have understanding and consideration for your time, providing competitive and fair pricing, I highly recommend giving this Goodyear Center your business, you will not regret it! Great Customer Service is my experience....

Ev
Review №51

The Goodyear team always takes care of my automotive needs. Ryan, John and the rest are some of the most knowledgeable and nicest people in the auto repair business. When I move to Bartelsville, I will go out of my way to always go back. AAA service across the board!!!!

Da
Review №52

I brought my Ford Fusion to have them check my AC because it wasnt cooling properly and when I came back to take my car they told me that the fans dont work and Im sure they worked now I have to buy the fans and they cost more than $ 300 I think what I believed would be fixed cheaply now it will be expensive

Sa
Review №53

Great service, friendly staff who work fast. Nice, clean waiting area with free bottled water. The only place in the state that I trust with my car. Nate and Beau are the best!

He
Review №54

My family and I have been coming to this location for almost two decades, and have always had amazing service. The location is perfect, the service is friendly, and I seriously cannot say enough nice things about them.

4a
Review №55

DO NOT USE THESE PEOPLE! Went in to have a window fixed on my car. Wouldnt roll up. Was told I needed a new regulator. Also had coupon for AC checkup so used that too. $422 later, took car home and window rolled up but bowed OUT, away from the door. Took it back to Goodyear, they worked on it again and said it was fixed. It wasnt. Still bowing out. Then before I could take it back up there again my AC quit. (Which they had just checked and told me it was fine). Frustrated, took car to Ford approx 1 week later. Was told by Ford that Goodyear used old brackets with new regulator that didnt match and didnt even tighten the bolts on the brackets!! Was also told I was almost completely out of freon, had a leak and the blower needed to be replaced. Thanks Goodyear for your crappy service. I could have just thrown that money out the window and got the same results. $422 at Goodyear and $748 at Ford and car works just fine now. Couldve bought a used car for that amount.

Mi
Review №56

This is the best shop in town, Ryan is so knowledgeable and friendly, would highly recommend going there.

Da
Review №57

Awesome service. Great pricing. Was $200 cheaper for exact same tires vs Doenges in Bartlesville.

He
Review №58

Always quick and friendly.

Mi
Review №59

Company store. Management changes. Some of the mechanics been there for years. Honest, reasonably priced. Great for older cars and nonwarranty. Been a customer for 20 years.

Ti
Review №60

Do not use this Goodyear! I had an appointment at another Goodyear. I called to get a price comparison. The price quoted in BA was over $125 less expensive than the other Goodyear. I called to cancel the other appointment and use the BA Goodyear. I gave all my information to the gentleman over the phone and arranged for a time to have the new tires placed on my vehicle. After the appointment, the cost was over $140 what I was quoted on the phone. When I asked about the price change, he asked to see my quote from the BA store. I told them I had called and that is what I was quoted over the phone. They would not honor what their employee quoted as the price for the tires. Stay away.

Du
Review №61

Finally found a shop that can get an alignment done on my lowerd car. Very satisfied. Recomend if u have a low car they manage to get it on the rack

Ar
Review №62

John the service manager was super helpful and very knowledgeable. As always they (the Main St location) is very honest and dependable.

Au
Review №63

They told me they couldnt patch my tire and tried to sell me a new one. I went to get a second opinion at another establishment and they were able to safely patch my tire and said that the lug nuts had not been properly tightened, meaning Goodyear left me driving on a hazard. And they lost one of my lug nuts..

Ma
Review №64

I took my husbands truck in for brake replacement and in the midst of it more problems were found with the brakes and the gentlemen there worked with me on the cost because it was an unexpected find, I didnt feel pressured by them at all to spend more than needed, I also recommended them to my mother who hates going to a car shop alone because of people pressuring her into buying more than needed, and she was also very pleased. Definitely will return for any other vehicle needs.

Co
Review №65

The guys here did a great job on our brakes and seem honest and helpful. Never tried to sell anything that they shouldnt have.

Ma
Review №66

Great service all the way around. 100% recommend!

Si
Review №67

Great service, best techs and they get me in & out..keep up the good work guys...thanks!

Co
Review №68

If 0 stars were an option... Had to go to a shop to find out my vehicle was devoid of oil although was extremely under mileage for next synthetic oil change, and have 0 leaks or reasons why, other than oil was never put back in when premium oil change was to have happened. NEVER AGAIN! MGMT was supposed to address and call back. NEVER HAPPENED 3 WKS N COUNTING

to
Review №69

Other major tire place(hib**n) said tire couldnt be repaired, these guys took time to check and were able to do it! thank you Ryan and team!

Gy
Review №70

Stopped in to get information and they were very helpful.

Jo
Review №71

This is a great place to work?

Da
Review №72

Tire replacement room 2hrs and this place wasnt packed at all. Decent service but these guys are definitely in no hurry...

Al
Review №73

Goodyear on main Street in Broken Arrow, Ok has always treated me right. I have been dealing with them for 40 years.

Pa
Review №74

Very professional, friendly & prompt!!!!👩‍⚕️Thank you gentlemen for everything.

Wa
Review №75

A lot of changes over the years. They have been struggling to get back on their feet for the past year since a management change. I hope they get it figured out been going here for a LONG time

Do
Review №76

Used to use Goodyear for our car repairs, but lately their customer service has gotten worse. Last time we took our car in to get serviced, spent nearly half and hour standing in the lobby at the desk while the guy behind the counter was on the phone and busied himself with paperwork. Another customer walked in the door and the guy behind the counter immediately got off the phone and helped the other customer - completely ignoring me.Used to like this facility, but will not be returning again

Br
Review №77

Great place friendly staff and straight shooters

Al
Review №78

It took them almost three hours to replace ONE tire. One. They are overpriced and slow. I would suggest easleys service center instead. They switched a tire out in five minutes. This place sucked.

Ta
Review №79

Fast service, the guys are always helpful and nice

Ca
Review №80

Goodyear always takes good care of us!

Ju
Review №81

Love it

Ti
Review №82

John was Awesome

Vi
Review №83

Never was there

Te
Review №84

Very friendly staff

Lo
Review №85

Very professional

Fi
Review №86

Why it has the best quality

Information
12 Photos
86 Comments
4.3 Rating
  • Address:500 N Main St, Broken Arrow, OK 74012, United States
  • Site:https://www.goodyearautoservice.com/en-US/shop/OK/Broken-Arrow/000904446-74012-2621
  • Phone:+1 918-251-5361
Categories
  • Tire shop
  • Auto repair shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–4pm
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Service options
  • In-store pick-up:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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