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State Farm Matt McCoy
3520 W Houston St, Broken Arrow, OK 74012, United States
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Ka
Review №1

Always LOVE working with the Team McCoy! They are always quick to respond and incredibly friendly. My husband and I went to them right when we got married and we felt so much peace with how they handled everything. 100% recommend Team McCoy!

mi
Review №2

I had an amazing first experience at State Farm thanks to Billy Mosley. He was personable and super easy to talk to. He answered all my questions with such clarity and really made it his mission to educate instead of simply making a sale. The entire process was incredibly peaceful.

Be
Review №3

Bobby was amazing to work with. He explained everything clearly and quickly, and worked hard to get us the rate we were hoping for. The best part is, we now have a real human being to reach out to with questions, changes, claims, etc., and dont have to sit on hold with a random customer service center. Well be transferring all of our insurance over to him and his team!

Br
Review №4

Made a visit to this beautiful State Farm office and had the pleasure of working with Bill Mosley. He was super professional and had great energy, he was able to get me a much better quote for 2 of my new vehicles beating progressive for my business. I would definitely recommend Billy for anyone looking for insurance.

wa
Review №5

Billy Mosley is a great go to insurance agent! I’ve been thoroughly pleased with his attentiveness to my questions and promptness addressing my needs. The rates he provided for my family allowed for us to get additional coverage, and I’m truly grateful for this…Through Billy State Farm has earned a customer for life!

Va
Review №6

I wanted to thank Billy for his help last week he listened to me and found a way to save me some money on my premiums. He suggested I sign up for State farms drive safe and save program. I did enroll and it actually did save me money. Thank you I appreciate your help.

De
Review №7

Talking with Billy was a great experience! He was clear and precise about the options available and what would work best for me in my situation. Incredibly helpful. Would recommend!

Ty
Review №8

I normally hate dealing with insurance, but working with Billy Mosley was an absolute pleasure. I never felt like I was being sold something I didnt need. He explained things to me in a way that I could understand. He got me into one policy and showed me how I could save money on two other policies (with the same or better coverage) compared to USAA. Ive been with USAA for over a decade and Im now planning to move my auto and property insurance to State Farm.

Ya
Review №9

I cannot express how amazing this team is! I was helped by Timothy (TJ). He was very professional and helped explain everything little by little so that I could fully understand. I 100% recommend coming to this branch, you will not be disappointed!

Sa
Review №10

Incredible office. I was given great customer service at the front desk. I worked with Matt and Bobby, and they were fantastic. Super personable and so helpful. I was blown away by their rates. I am paying significantly less than before and have more coverage. Highly, highly recommended.

Te
Review №11

I was in need of a quote for my teenage daughter on her new vehicle, and Billy was super responsive and so very helpful, plus very easy to talk to! Totally recommend!! 👏🏼💥

Br
Review №12

I had a pleasure of speaking to Billy Mosley. He was very attentive and professional! I appreciate the quote he gave me very fast and informative.

Ti
Review №13

If you ever need insurance Billy is the go to person that will get the job done in a timely manner. Won’t be disappointed!

Co
Review №14

Great team! Billy was very informative and friendly helping me find a quote that worked for me! Very smooth experience

Ma
Review №15

Bill went above and beyond to help me get my new car insured as a new customer coming off of my parents car insurance. So very thankfulFor how flexible he was with me and how hard he worked to get me a plan that worked best with my budget and life style!:)

Ry
Review №16

I spoke with Billy about a car insurance quote and he was super helpful! I appreciate the non pushy, down to earth approach he took.

Au
Review №17

These guys are incredible! I had a complicated situation with a lot of moving parts and they went above and beyond. They kept me well informed through out the process, and got me exactly what I was looking for. I suggest asking for Bobby, he was great to work with!

Za
Review №18

Billy got me hooked up with a short term disability, I appreciate his honesty and clarity throughout the whole process!

Gi
Review №19

No matter what insurance issue I call about I am serviced with care and respect. Kelsy in the front office treats me as family. This group is very dependable.

Mi
Review №20

Went in and was promptly greeted and helped by Billy Mosley! What a smooth experience being able to get insured so easily with Billy!

jo
Review №21

Very knowledgeable and helpful. Work was handled very effectively.

La
Review №22

Edna was absolutely wonderful in helping me navigate the need to dos when my teenage son crashed my car. Lay your problem in front of her, step back, and let her loose. She gets stuff DONE.

Ho
Review №23

I love the staff! They are always super helpful and have always been so kind to me.

Ry
Review №24

Nothing but incompetence at this branch, from the owner down the line to his employees. Ive had nothing but issues with this agency for the last 7 years. The most recent issue was finding out my policy I purchased was tied to my old address. Once they said they finally changed my address in the system (after multiple previous attempts) the quotes for more policies, including auto, were again tied to my old address. I get a call from Matt saying theyd get everything corrected AGAIN and reimbursed....here we are weeks later and nothing. Save yourself the trouble and hassle of doing business with this agency and find one who knows what theyre doing. Hes all talk but doesnt get anything done. This agency only cares about making the sale and taking your money. Not to mention their rates are horrendous.

Ca
Review №25

Mark helped me get my car insurance reinstated, he was very personable and easy to talk to. He made sure all the discounts were applied correctly, I left there knowing I got better rates with good coverage. Thank you for the great experience today!

Sa
Review №26

I can’t put into words how easy and enjoyable my experience was. I was working with Alex, and he did an absolutely incredible job. I had peace of mind throughout the entire process and didn’t have a single headache! Stop looking, this is the best choice!

Da
Review №27

I have been a loyal customer since Matt McCoys opening almost two decades ago. I just had the pleasure of visiting with one of his team members, Christina Garcia. Just like everyone at Matts office, she was absolutely delightful. It is so nice to work with such great people. I highly recommend Christina and everyone at the Matt McCoy State Farm office.

Mo
Review №28

Bill Mosley was very helpful with my situation , and all around great customer service . But not sure if office door could have been closed background employee very loud

Ka
Review №29

Billy spoke to me regarding my current insurance policy and let me know the gaps in my coverage. I’m thankful he provided me with the knowledge that I need to be fully protected, i’m highly considering switching to this here just from that conversation.

Ma
Review №30

Recently got into an accident, I called into the office and spoke to the claims liaison (Edna). Edna was incredibly helpful, and she literally drove all the way to the scene of the accident to provide me her assistance. She guided me through the claims process and she gave me peace of mind. I 100% recommend this office to anyone wanting an A1 experience during a loss.

Se
Review №31

Matt McCoy and his team are fantastic people to work with. They are quick to respond to my questions and provide phenomenal insight to anything insurance related for my business and personal life.

Ex
Review №32

Billy M was very professional and helped me get the best possible rate for my new policy. The only reason I will refer anyone to that office is strictly because of Billy.

Le
Review №33

Bobby Baehr was on point quick and very professional. He’s easy to talk to and answer all your questions with great help. Looking forward to do more business with him and State Farm family.

Ho
Review №34

We worked with Zac & he was great! Very professional, friendly, and knowledgeable. He was able to answer all of our questions before we even had to ask. He offered us all the best deals. Very happy with the service.

ka
Review №35

I spoke with Zac He was beyond helpful, amazing at explaining. As well as being diligent and quick to get back to me. Thank you for hiring good workers so I can get the service I need.

Mi
Review №36

Been with Matt McCoy - State Farm for quite some time and haven’t had to file a claim (thankfully!!). Had a wreck on 9/11/19 where the other driver pulled out in front of me. They admitted fault, we filed a police report, and went about our business. Two weeks later the other drivers company denied liability and basically said, “Good luck.” McCoy wasn’t having it. Long story short, once I got my agent involved, it was smooth sailing. It’s going on three months, but there has been pretty constant communication via email and the State Farm app about the status of everything. Nice to know that when you are paying for something, you’ll get taken care of.

Mi
Review №37

I spoke with Billy Mosley and he is a very polite young man

An
Review №38

Great first experience at State Farm Insurance! Mark was super friendly and understanding of my situation. He helped me get the best assurance at the most affordable price. I would highly recommend him to anyone looking for insurance coverage!Thank you Mark:)

So
Review №39

I had every single intention of using State Farm for all of my insurances (home, auto, umbrella). Mr. McCoy was chosen as my agent due to proximity to my home (this was done over the phone when I called State Farms main line after hours; mistake - I shouldve read reviews). I made multiple calls over about 6 months to Mr. McCoy to get my out of state auto insurance changed, and it was NEVER changed. As a result, I paid a lot more money than I would have otherwise if he had changed my insurance after my first phone call (because my former home city was much MUCH more expensive). The home insurance was enacted after one attempt. However, when I asked for a copy of my policy so I could understand what was actually covered (like water damage, etc), Mr. McCoy didnt understand my request. He sent me a copy of a SAMPLE POLICY (it even had watermarks all over it saying sample). Im not sure if that was a ridiculous question, but I dont think it was. Everyone says you should know what your policy actually covers. In addition, when I gave up and used a different company for car insurance, they (obviously) increased my home insurance premium, but didnt tell me or contact me in any way. I eventually called and asked them what the premium was, found it was MORE THAN DOUBLE my prior price, and immediately cancelled that policy and bundled my home and auto with a different company. The ONLY reason I changed companies was Mr. McCoys inability to complete the tasks I requested. I was looking for a reputable company, and so I wouldve stuck with State Farm even with the higher price tag. Save yourself some time and use a different State Farm agent in town. Theres several who have great reviews, and Im going to try them out for a different insurance I need.

Ni
Review №40

Very informative and helpful. Thank you for the constant great experience State Farm!

Ce
Review №41

My EXPERIENCE at State Farm with EDNA MARTINEZ was ABSOLUTELY WONDERFUL Edna was VERY PROFESSIONAL, PATIENT and VERY KNOWLEDGEABLE. ANY QUESTIONS that I asked she EXPLAINED THOROUGHLY and PATIENTLY. Edna waited on VERY LONG HOLDS to get answers to make sure that I had clarification on every questionEdna also made sure that everything was set up and ready to go with the Rental car company I RECOMMEND EDNA MARTINEZ TO ANYONE THAT NEEDS HELP WITH A CLAIM OR ANY OTHER INSURANCE ISSUES HANDLED BY STATE FARM.Thank you Edna MartinezCeleste A Harris

Mi
Review №42

I currently have insurance with Allstate, however my brother was able to explain my insurance/coverages better than my current insurance agent. State Farm has shown that they prioritize educating and adding value more than simply making a sale. I will keep an eye out.

Gu
Review №43

Great group of people. Integrity, responsiveness. The best part about having a good agent is just not having to worry about your insurance.

D
Review №44

Bobby was unbelievable to work with! And I’d check out out Matt McCoy State Farm! GREAT leadership, GREAT deals, GREAT people.

Me
Review №45

Kelsy is super helpful and attentive, always makes sure as a customer we are getting everything we need. I loved working with Kelsy and I will continue to use her and recommend her to everyone

Kr
Review №46

We are in the process of purchasing a new home and was provided a recommendation for Matt and his team at State Farm. They were very responsive and professional! Great rates and excellent customer service. Highly recommend!!

Sa
Review №47

Spoke with Alex about a new policy and he was professional, knowledgeable and able to answer all my questions. Great experience, highly recommend this agency!!

Ya
Review №48

Amazing service, kelsy is so professional! Super helpful and understanding of what the customer needs!! Such and amazing employee to have!

Be
Review №49

Billy was very knowledgeable and helpful while I was shopping around for insurance quotes.

Li
Review №50

Wow! Zac was amazing! What a great experience! He really listened to our concerns and talked through all of our options and found the perfect solution to protect our home!

Bo
Review №51

Great experience with all employees I came in contact with! Very personable, respectful and helped me with exactly what I needed without trying to sell me on other things I didn’t ask for. Highly recommend!

Jo
Review №52

Cristina was more than helpful with answering all my questions and needs. Highly recommend this office, agency and her.

Go
Review №53

I worked with Alex several times. He has always been fantastic and honest. I would absolutely recommend Alex Lincoln as your agent.

Be
Review №54

I was referred here by my parents and have been insured with Matt Mccoy for 4 years & have had an amazing experience!! Thankyou for always doing the most to provide quality service !!

Li
Review №55

Mark was able to get me an amazing life insurance policy. He was very informative and I’m glad I can feel like my life is protected. Great job!

Ra
Review №56

Matt was quick to respond to my questions and give me advice for my situation. I felt that he cared very much about my situation and wanted what was best for me and my family. He is very friendly and professional, I had a great experience with him and his State Farm team!

Wu
Review №57

I have been a client with Matt McCoy for 15 years , and the professionalism and service is outstanding! Highly recommend making Matt McCoy State Farm your insurer!!!

Ha
Review №58

Bobby was great to work with! Highly recommend checking out Matt McCoy State Farm!

Ad
Review №59

Docker FAR exceeded our expectations for professionalism and rapport. Were saving $169.00 monthly and have better coverage than we did with Allstate. Were finally in good hands.

So
Review №60

Thank you Zac Feist for answering all my questions. Very helpful.

Ka
Review №61

Zac was so helpful! Broke everything down so easily and explained everything thoroughly to me!

Ri
Review №62

Great friendly service that saved me money and got as good and even better coverage!

Da
Review №63

Bobby was next level! High recommend him at Matt McCoy State Farm!

Ka
Review №64

Was very respectful and knowledgable. Kudos to him for being at the office to meet me on such horrible weather. Was not safe to drive.

Ad
Review №65

I’ve had a great experience with StateFarm !😊

Da
Review №66

Mark was very helpful, patient and decisive. He listened carefully and provided me with great service.

Ch
Review №67

Excellent customer service. Docker was beyond patient in helping me understand my options and very timely in response to calls and questions.

Tr
Review №68

Docker did a fantastic job of helping my wife and I understand the value of State Farm’s offerings! Excellent customer service and seamless enrollment!

Ky
Review №69

Family owned and operated agency, they also are 3rd and 2nd Generation State Farm Agents. Matt and Brittanie are married so if you are looking for someone to take care of you then this is the place you’re looking for.

Vi
Review №70

Very helpful with my needs and great customer service.

Da
Review №71

Billy was very helpful and made everything easy and understandable!

To
Review №72

Mark was very responsive when I called in. He was able to help me get my proof of insurance.

Ja
Review №73

Zac did an awesome and had great customer relation

Jo
Review №74

Kyler was extremely professional and helped us out tremendously. Really appreciate his work.

Da
Review №75

Honestly the best experience ever obtaining insurance. You’ve got a lot of winners in that office!

Mi
Review №76

Mark was very informative and patient in handing my policy changes. Give that man a raise!

Jo
Review №77

Mark was really friendly and professional. He helped me get a good auto insurance

Kr
Review №78

Been with them for years. Theyre good people. They go above and beyond to make sure youre happy. Never anything hidden which is great!

Ko
Review №79

Wouldnt cover my windshield repair on 2 separate trucks unless I pay a 1k $ deductible....lol per truckSincerly, This negative review was not suppose to be directed toward Matt McCoys statefarm. This was towards the automated after hours. My mistake for not seeing that I was writing a review under his company. Matt just called me up and talked about this review and went over ways we could get them covered as the other branch did not. I HIGHLY recommend if your going with statefarm to use this agent. Been with them for years!

Ma
Review №80

Happy with my insurer ! Recommend 100%

Vi
Review №81

Edna Martinez handled the accident, in which an uninsured guy hit the back of my car at a traffic light, in a very professional way with heartwarming responses to my questions and requests. Although I had to pay the deductible for the repairing, but Edna did a very good job.

Pa
Review №82

0 customer service, after years of paying premiums, wife had an accident, it wasnt her fault, we tried to get them to help us, we were told they couldnt help us, we would have to contact the other guys insurance company, which happened to be State Farm, no help from this agent, none of thelike a good neighbor state farm is there not here. We now have Allstate insurance, very helpful.

ky
Review №83

Mark has taught me a lot about my current insurance

Ka
Review №84

One of the employees Zac really helped me out.

Ab
Review №85

Kelsy was very helpful and very professional!

Sp
Review №86

Richelle helped me out from the beginning. Got my home and auto switched over with her and very glad i did! Saved me money and got better coverage plus she made sure I knew exactly what I was getting. Something my other agent didn’t do. Thanks Richelle!!

Ji
Review №87

Edna did a wonderful job

To
Review №88

I had a great quoting process with Mark

Ed
Review №89

Very comforting! Helpful

Da
Review №90

Rates increase with no notice.

Ta
Review №91

Kyler was very professional and helpful

Ge
Review №92

We have used Matt for years for our home, car, motorcycle insurance.Easy to work with and now my children are grown and using him.Highly recommended. :)

Jo
Review №93

Great service, been with them for 6 years.

Ch
Review №94

I found Matt when I moved to Oklahoma in 2011 and now I wouldn’t think of using anyone else for insurance. He’s covered my house and multiple cars over the years, each time providing personal service and attention to detail to make sure I’m getting the best coverage for my situation. His staff is always helpful and handles everything I need quickly and accurately.

Sa
Review №95

Great service!

Br
Review №96

My husband and I switched to State Farm about a month ago or so, and we could not be happier with it! The office is conveniently located and the employees are kind, and have a great sense of humor! They got everything we needed done in a timely manner while being personable and professional! We will be lifelong customers of State Farm and Matt McCoy! A special thank you to Art and Taylor for your help today!Sincerely,Mrs. Brittany Baker

Ti
Review №97

Friendly atmosphere, very professional staff

Am
Review №98

The service that Matt and his team provide is outstanding. They take the time to really explain to you what you need and why you need it. I am so glad that I moved over to Matt and I only wish I would have done it sooner!

Ja
Review №99

I dont feel like they listen to what you need when you contact them. I purchased my wife a new vehicle in Feb, and contacted this office to update my drive safe and save discount. Here we are six months and numerous conversations later, they have yet to send me the new module for my wifes car. Now, I no longer receive that discount because i cannot set up the module and they keep telling me that it is ordered.We just moved, changed agents and guess what!?! Our new agent carries the modules at their office! Problem solved.

Ro
Review №100

Good staff, Matt is a great Trojan and Sooner

Information
29 Photos
100 Comments
4.5 Rating
  • Address:3520 W Houston St, Broken Arrow, OK 74012, United States
  • Site:http://www.mattmccoyinsurance.com/
  • Phone:+1 918-615-6634
Categories
  • Auto insurance agency
  • Insurance agency
Working hours
  • Monday:8:30am–5:30pm
  • Tuesday:8:30am–5:30pm
  • Wednesday:8:30am–5:30pm
  • Thursday:8:30am–5:30pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8:30am–5:30pm
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